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"the dealership network doesn't seem capable of handling all the new customers"
Kia Sedona Update: Service is still an issue
the car was towed and repaired at the local dealership. I was troubled by this and the possibility of it happening again. I decided to check out this site to see if it was a common problem accross the country. To my amazement, within five minutes, I read about five or six similar horror stories. Two weeks later I traded the car. I felt that if it happened once, it was likely to occour again, and my daughter is to important for me to take that kind of risk.
My wife drives it almost exclusively for work, about 2200km per mnth.
We have had new brake rotors, The dealer replaced the drive shaft and the clunk is gone.They also changed the crankshaft bolt.
Our biggest complaint is that the headlights burn out with great regularity,4 times in less than 3 yrs.
It is WAY better in the snow than my old toyota landcruiser.
It seems to be developing rust on the back door, but that seems to be a warranty issue as well.The two rear doors are developing rust as well and we were told that that is not a warranty issue. We will see about that!
Over all we plan to keep it.
Good luck to you all.
John
do your research and choose what best fits your needs
Does anyone know any tricks to get more bass out of the stock radio on the Kia Sorento EX?
Please let me know about any class action suit! I am just waiting for it! Or praying for it! :lemon:
03 LX here with 99K on it and no problems at all with it....had the crankshsft bolt replaced under the compaign as they call it.....it is voluntary so technically not a recall...
I guess you are one of the few lucky ones! Mine almost has a brand new engine because my crankshaft bolt failed in May. Then in Sept they had to replace the crankshaft bolt they just replaced! And with many other major problems, and 1 problem they cannot find(the engine noise at about 65-70mph), which I read that others have also!
I have to wonder again, if this recall is only voluntary, why? Since the problem is serious and if you are driving causes you to lose your steering of your vehicle! Anyone whose bolt has failed knows what I am talking about!
I otherwise love my Sorento, that what makes it difficult.
I was having similar trouble yours, where I could not start my car sometimes (randomly), so I got down under the car and tapped the starter with a hammer, then it would start. This went on several time, the starter w/ celinoid (spelling?) has since been replaced, along with new serpentine belt (not sure of the technical name), new rotors and pads, tires crankshaft bolt (recall repair), battery, headlight bulbs (twice), and more I cannot remember. I realize that this is routine and recall maintenance, but, although I love to drive the SUV when it runs well, I've had it in the shop several times this year. Conveniently, just after my warranty ran out. I'm gentle with it and take good care of it with regular maintenance. It costs a lot to upkeep and run because of the cost (and apparently rareness) of parts, and poor mileage.
But as a note to ANYONE who has problems with them not giving rentals... fight it all the way... :mad:
With all that's happened with my kia since 2003, as much as I like driving the SUV itself, I won't buy another. I hope you have smooth sailing from here on in with yours.
you arent missing anything...higher prices for the part.....and the dealer is charging you a full hour of labor......sears....probably about 1/4 hour labor and parts....
this is an easy job..do it yourself
would assume with 25K left in warranty you have 35K on the sorie now...big scheduled maintenace due at 60K with timing belt and tune up.....belts shouldnt be squeaking....have service check the tension and the torgue on the crankshaft bolt..
did you buy from a KIA dealership?....I would also certainly be concerned they didnt catch the damage to the front with the radiator bracket...major oversight on a tech inspection....but at least they seemed to have done you right with the repair...
good luck
I bought it from a Kia dealership, one of the first in upstate SC. Supposed to be very reputable. The story they gave me for not seeing the damage was that they traded it with another car to another Kia dealership and took it sight unseen because it was under warranty.
Will they take care of the belts and noises under warranty? What about the engine having that growl? :confuse:
I keep hearing about this bolt that breaks and you loose controll. Is this a common problem with Kia engins? I would assume that they are using zinc plated steel shank bolts for that, are the factory bolts aluminum? What should I do? Is there a recall?
Hey to all of you having problems...I was in High School when the Kia first came out. My girlfriend at the time got a brand new one for her 16th B-day. Alternator fell of while doing 60 on the highway, transmission locked up at 10,500 miles, rear bumber fell off after 3 months, and the dealership did an oil cahnge, but forgot to put in oil...motor locked up with 26K on the car. :lemon: BB arbitration didn't work so they traded it into another Kia dealer for a used 1985 mustang.
I thought after all this time that their engineering problems from growing pains were over. I know several Kia owners who have been very please with their cars, but they all own Rios or Optimas.
would simply have the service department check the torque on the crankshaft bolt and the belt tensioner.....and let them know you are aware of the crankshaft bolt recall compaign for the earlier models...
As a result, we may never know how long it took you type that heart-wrenching tale. And, thereby, you may never receive just compensation for your misery.
On the bright side, it is possible that someone here could offer tips on how to fix your errant clock. :P
tidester, host
SUVs and Smart Shopper
Made enough complaints, and I guess others did, too, so they had us bring our vehicles in (four of us) and they kept them for two days, no loaners, of course, and I live 45 miles from the nearest dealer. They were able to make the car do what I had been complaining about and told me it was a software problem, that the computer setting for the transmission fluid was too low and as a result, sent it into "save" mode. Going up Smith Mountain at 30 mph in the emergency lane sucks. Had to keep pumping the gas pedal to get a surge of power, then would lose it, had to pump it again. So i called weekly after the big powwow to see if anything was going to be done, and got nowhere.
Then it started going into 3rd, or passing, gear alright, but it wouldn't come out of 3rd back into 4th or 5th. I had to use the manual shift option to get it in to 4th.
They've tried to come up with various explanations for the vehicle not running right except the right one, replace the computer chip. I read in another blog about a guy getting his tranny replaced but it didn't end the problem. KIA refuses to admit there's anything wrong with the car, period. They tell me it's because of the rapid rise in altitude. Then they tell me I'm confusing the computer by using the manual option. I told him he was blowing smoke up my butt and I didn't appreciate it. Bottom line is, I now have my attorney involved and I'm going to look into the Better Business Bureau. They're either going to fix this thing right or replace it. I'd rather have it replaced with something else cuz i'll never have another KIA.
With 4000 miles on the car...it is extremely annoying. Has anyone else had to address this problem?
Also, has anybody had any problem with the tires? I barely had 25,000 miles on my new 2006 Kia when they told me that it needed new tires. Isn't that a little low on the mileage side to need new tires?
Thanks for any information.