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Comments
When I took it in I told the service tech that I thought the loud clunking was being caused by the after market step I added and that I did not expect them to work on it. Since I installed it I was responsible for fixing it. This should have been tightened last fall, but I got really sick last year and did not get to it.
When I picked up the SUV I found that the noise was gone. I'm not sure they realize how much I appreciate it because I was not looking forward to crawling under there again since I'm still not up to par health-wise.
I did send a thank you email to the dealer.
I still have some rattles, etc in the rear, but I'm not going to take it back in until I get all my stored stuff out of it so I can determine if that is causing any of the noises.
Thought I should pass some "good dealer" news along.
Of course, you could just post your message here too.
tidester, host
SUVs and Smart Shopper
I'm curious what was your final outcome with the 4 wheel drive locking up the wheels?
Truck runs ok going straight. Turn either way or back up and it binds up the wheels.
My mechanic thinks the Transfer Case is the problem. Doesn't want to work on it. Say's it sad how many problems the Kia's present so early in their operation.
I've read these boards over the years and always thought It's gotta just be their particular Kia. Now I am experiencing what everyone warned me about.
Sorry Kia owner.
Dean
I have a 2003 Sorento, purchased at the end of 2004 new. We never had any problems with it except for the radiator, which needed to be replaced.
We have had problems with the oil filter when it needed oil change not by the dealer or Valvoline. Valvoline seems to be the only reliable one for our Sorento if we need oil change.
The brakes should be fine, someone is screwing with you if you have to do it all the time.
His A/C went out this week but has an extended warranty. Highly recommended for any Sorento owner.
My brakes on my truck kept having problems; uneven pull and squeaking. At least it always stopped. His is now having some uneven pressure, but I'll take it to get the wheels balanced first. Our local Brake Masters has been the most honest & helpful of all mechanics & they honor the extended warranty. They're fixing the A/C.
So, in this case, it wasn't someone screwing with me, they really were bad. I think it's the technology or lack there of. LOL
AlC
after doing some research, i have found that there are many consumers having a problem with the ESC OFF light randomly turning on in sorentos. am having discrepancies with KIA and am in the process of gathering as much info as possible to submit to my case i filed with KIA.
i own a 2007 KIA sorento ex, with 62000 miles on it at this time. i have been experiencing the ESC OFF light randomly turning ON for quite some time. unfortunately, it wasn't until i experienced 2 close encounters of an accident on the freeway when my ESC OFF light had turned on and i lost acceleration/power. during this time i was stuck at 50mph, meanwhile vehicles behind me were coming up at 65 or faster slamming on their breaks im sure!! this poses a serious safety hazard and from reading other posts as well as my dealer informing me that i am not the only one reporting this issue, i can't help but to thinks this may be a malfunction on KIA's end.
after having a diagnostic check for this problem at a KIA dealer, they found that the transfer case decoder motor is faulty. i am not a mechanic but to me it sounds more like a electrical problem? anyway, i was told that since there is a service bulletin posted for this issue that KIA is willing to cover this repair that was quoted at $700 if you fall under your 60000mile warranty. i came in and my odo was at 62000, basically i am SOL unless maybe i can prove to them that other KIA owners are having this issue before they even reached their 22500 mile recommended maintenance. KIA is trying to wing their way out by reviewing my service docs, which show that i haven't had my transfer case serviced until i reached 62000miles. i understand that maybe because of this my ESC OFF light is malfunctioning but again, with so many people having the same issue i would like to look into this some more.
this is a safety issue that can cause a serious accident. if you experience this problem you can file a complaint to www.nhtsa.dot.gov , if enough people file complaints, nhtsa will conduct an investigation regarding this issue to see if it is a possible defect and/or recall.
Again, to me this is a safety issue that should be looked into as a recall/ defect. Good luck, i hope to hear your outcome.
The new Sorrentos have no low range but this one certainly does. It also has no center differential so that you can't drive in 4wd on the highway.
I have a few questions and hopefully someone may be able to help me out. I have a 2011 Kia Sorento, AWD, I4 LX. First of all, I have noticed, but thought it was ABS, that I will be going 40mph and need to apply my brake. At first it seems like it is braking "normally" and then all of the sudden it feels like it locks or something and it will actually jerk me forward. I am not applying any addition brake, just a steady brake. Is that normal? I have had other vehicles with ABS and that is not normal. I have not had this intop the shop on this situation, again, I thought it may be "normal."
Item number 2.....As I can see, tranmissions are a popular item in the Sorentos......seeing that several of you have had yours replaced. Well count yourself lucky....mine has been replaced 2 times already. I have 7,200 miles on this time bomb. Just a quick history report.....Bought the Kia on 12/13/10...on 4/14/11 with 5,893 miles (or that is when I finally got it to the dealership 40 miles from home) I was going down the road about 40 mphs and it felt like I hit a brick wall. Called my husband to meet me, and my vehicle only had 1 & 2 gears. Took it too the nearest Kia dealership 3 miles away only to get a very rude customer service rep. In the mean time we had shut the vehicle off. After the horrible expereince with the local kia, I took it back to Princeton where I bought it. Talked to the tech on the phone and he said just go between 50 -60 mph. (It is an interstate and I should NOT have even tempted doing something like that. I could have got into an really bad accident. THank God I didn't) The tech informed me that since we turned the Kia off it reset the computer and it would shift normally. So, took it down there and they replaced the transmission. Brought the vehicle home on a Saturday--4/16. We went on a trip on Sunday. Everything seemd good to go. And then on 4/22....not even a week later it did it again. My husband was driving this time. We took it back down there and it needed a 3rd transmission. Odometer reading 6,636. This time they also check the wiring harness and replaced the transmission. I got the Kia back on 4/28/11. I have since limited my use of this piece of crap. Even though my husbands truck is much harder on gas, we use it more because I am scared to death it will happen again. It is very hard because I work 20 miles from my house so I have to drive my car.
But here is the next thing.....I have been receiving calls from Kia. I was told that they are going to be doing an investigation on my car and I would be getting more calls. They have offered to give me $500 for the "trouble" I have had. So I started looking into Lemon Laws. I am in WV and the law states that something must go wrong 3 times or that it could cause bodily injury. I have posted the law below. Would this fall under (b)? What happens if #3 is on the interstate when I am going 70 Mph and someone hits me? Will I be here for #3?
Thanks in advance for help and advice!
(a) It is presumed that a reasonable number of attempts have been undertaken to conform a new motor vehicle to the applicable express warranties, if the same nonconformity has been subject to repair three or more times by the manufacturer, its agents or its authorized dealers within the express warranty term or during the period of one year following the date of original delivery of the motor vehicle to the consumer, whichever is the earlier date, and the nonconformity continues to exist, or the vehicle is out of service by reason of repair for a cumulative total of thirty or more calendar days during the term or during the one-year period, whichever is the earlier date.
(b) If the nonconformity results in a condition which is likely to cause death or serious bodily injury if the vehicle is driven, it is presumed that a reasonable number of attempts have been undertaken to conform the vehicle to the applicable express warranties if the nonconformity has been subject to repair at least once by the manufacturer within the express warranty term or during the period of one year following the date of original delivery of the motor vehicle to a consumer, whichever is the earlier date, and the nonconformity continues to exist.
(c) The presumption that a reasonable number of attempts have been undertaken to conform a new motor vehicle to the applicable express warranties applies against a manufacturer only if the manufacturer has received prior written notification from or on behalf of the consumer and has had at least one opportunity to cure the defect alleged.
(d) The term of an express warranty, the one-year period and the thirty-day period shall be extended by any period of time during which repair services are not available to the consumer because of a war, invasion, strike or fire, flood or other natural disaster.
What year is your sorento? I have just been through this recently and have filed a report