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My business is currently leasing an SRX (V6 AWD) and this towing package (coded as V92 I think) is becoming a bit of an amusing problem.
When we ordered the car up front, it was very clear that the towing equipment was imperative to us(raises the capacity from 1000 to 3500lbs I believe). Dealership/Cadillac indicated no problems.
The car arrived without the towing package, and as it turns out, we were the first party to order the towing package (hard for me to believe after multiple months of sales but....).
The Towing package includes an automatic transmission cooler (which had to be installed by the dealer, and presumably the receiver/hitch assembly). Finally the parts arrived for the A/T cooler, our vehicle was essentially the "trainer" for the dealership. But when they called us and said we could pick up our SRX, we found that there was still no hitch receiver assembly. Huh? As it turns out,Cadillac had never developed this hitch assembly, they were counting on the aftermarket (Draw-Tite/Reese, etc) to provide this.
Guess what? 4-5 months later and there is still no hitch assembly available to fit the SRX! I am pretty amazed that Cadillac would accept our money towards the trailering package up-front and they gave us absolutely no indication that it was "not yet available". I just got back from the local dealer, and they are still telling us that the SRX hitch assembly is "under development" with no promise date for production.
Cadillac Customer Service will be receiving a phone call shortly regarding this matter. I am still shaking my head over how badly this was/is turning out.
0-100 time of 16.3 secs. 1 sec. faster than the
Porsche/VW/Infiniti competitors.
After a 30 minute call to Cadillac Customer Service (who also claimed to have no knowledge of a factory hitch assembly), I sutmbled upon some part numbers at another Caddy Internet forum.
88961322 (Hitch)
88963947 (wiring harness)
I contacted my local dealer and gave them these part numbers to look up, let's hope the information is good. Still seems strange that I have to be the one giving Cadillac part #'s (if they are legit)to an official Cadillac dealership.
We'll see what happens.
The rainier is a good vehicle to look at. Its quite inside, premium quality leather, navigation and V8 option, with a good truck Chassis to towing.
I also had a meltdown of my Power Stearing system. Had to replace all the seals, they were installed improperly and the fluid went out in a matter of minutes. Have had 7000+ trouble free miles, until this event. Anyone else have this problem?
The dealership was stupid enough to show me the posting they pulled off the internet - where another owner ordered the hitch and the dealer sold it to him at cost... but they won't make that same offer to me.
I have not yet taken delivery of my SRX and have lost my enthusiasm for it - as I can't tow anything or add the bike attachment unless I fork out another $500-700 CDN (approx.) (Hitch parts plus labour)
I am steaming about this issue.
There is no hitch included and no hook-up for the trailer lights.
They have to cut out the bumper and attach a hitch - must look awful!
You pay GM a lot of $ up front for an over-sized rad and get little else... definately don't get a trailer hitch!!!!!
It did hang fairly low but it looked like there was enough ground clearance.
Talked with my service manager yesterday about the rearend whine in my SRX.
He says most of them are doing it around 27-29 mph.
Mine starts at 29 mph and goes all the way up to 70 mph.
He has had another SRX in that is much louder than mine.
They could always install another gear set, but he wouldn't guarantee that it would solve it.
He wants me to wait until Cadillac comes up with a fix before he does anything.
Which I am okay with.
The upshot of this post is to let you guys know that Cadillac is well aware of the problem and as of yet does not have a fix, but he expects there will be one soon.
Steve, Host
The dealer can get one but they want around $450 for it I think that is too much as I have seen some SRX's and there is nothing to the hitch. We only want it to put a bike rack on it.
She has had a SRX demo (6, AWD, Roof, BOTH lux pkgs., lumbar ) for 3 days now.
She percieves it to be smaller than her Deville and likes the fact that she sits up higher in the seat. Not to mention the adjustable pedals and AWD here in snow land !
Plus plenty of room for her doggie, grandkids, and all the stuff she can easily carry on shopping trips or her annual winter fun in Daytona Beach! (Why AWD I ask?)
She is a GM retiree......
The sticker is $47800.....GM deal $42300
Her only other deal is 0% interest.....NO rebate cuz of roof!
One dealer has a base 04 FWD with no options $38000 msrp. GM site won't show employee deal price. Have to visit dealer....hmmmmm
The only one so equipped here in central NY !
COLOR....UGH !!!!! Its that light green color....Like the Seafoam Green my 96 Deville had...........
BTW...The kids want her to get a 'Lade wit dubs !
She sez TOO BIG !
We will see what she does !..............LOL
NO tow pkg. equipped SRXs at 5 dealers in CNY with that option.
GM shows 2 codes
V92 trailer equip. (NO hitch) $250
VR4 trailer hitch Dealer installed $350
I guess ya don't have to order both at the same time. I am sure a RV shop or U-Haul can fix you up with the hitch.
REBATES and DEALS
w/roof 0% int. only 24 mths. etc
w/o roof $1500 AND 0% int. only 24 months etc.
PLUS:
Current GM owners (Employees, retirees outta luck !)
$2000 cash.............Northeast region only.
Check GM Buypower for your area.
BUD M.
I just saw my first red one. My GOD, this car looks great in red!
Minor gripes: blind spots looking rearwards in corners, relative (to Escalade) small sideview mirrors, smaller fuel tank, compact spare, funky deal w/ receiver hitch. I don't have kids and will never use the electric 3rd seat-- would prefer storage but car cannot be optioned that way. Wish car had some of the other high end options like adaptive cruise control or air conditioned seats. Hmmm. Dealer has new silver+ebony SRX ordered for me arriving next week; still deliberating. Very fun car but I still like my '02 Escalade w/ 24,000 miles... --Christoph
Its lighter, has more hp, and has those features like adaptive cruise control and all that jazz. Why SRX (A very good car but not a SL500 replacement IMO)
The new '05 silver SRX my dealer ordered for me will be arriving this week, but I'm now feeling like I'll pass it by and keep the '02 Escalade-- frankly I don't see the value of $24K it would cost me to switch. Maybe I'll "keep my powder dry" for something else... my near future may include a motorcoach that needs a towable vehicle, which SRX likely is not. FWIW, my small town Caddie dealer cannot get ANY XLR, even a prepaid order-- too small a dealer.
There's always Ebay. Always a nice selection there... even Neimans.
The new '05 silver SRX my dealer ordered for me will be arriving this week, but I'm now feeling like I'll pass it by and keep the '02 Escalade-- frankly I don't see the value of $24K it would cost me to switch. Maybe I'll "keep my powder dry" for something else... my near future may include a motorcoach that needs a towable vehicle, which SRX likely is not. FWIW, my small town Caddie dealer cannot get ANY XLR, even a prepaid order-- too small a dealer.
Cross-posted this over in cadillacforums, by the way. This forum does not seem to have much activity.
Putting one in an SRX should be no problem. I'm not real keen on Ultraview anyway.... the SRX I drove helicoptered quite a bit, so I'd probably go the aftermarket roof route myself.
It should have 2-position memory and auto closing.
Did you put in the "Grandview" Hollandia Model 524, with the super-sized glass,or the standard Model 700? How much did it cost?
Are you happy with the functionality and wind noise? How about leakage?
Did you lease, and if so, were you able to residualize it?
Thanks.
Once you program it (easy) everything is one touch, auto close.
Remember, everything's negotiable on a car so I said "pay for half of this and I'll buy the car". Salesman went for it.... $1000 sunroof cost me $500.
Your post is a good reminder to never sign the paperwork or take delivery of the vehicle until all work is done to your satisfaction.
Enjoy your new wheels!
2004 Midsize Luxury V8 SUVs Comparison Test
Steve, Host