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Mercedes-Benz E-Class Maintenance and Repair

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Comments

  • tk45stk45s Member Posts: 5
    Mine is an 05 wagon with 5000 miles. Recently I noticed this:

    Put the car in P position and with engine running. Put hand on the gear switching knob. Whenever I push or release the brake pedal I can feel it through the knob -- almost like something hitting it.

    I understand that there is a safety feature, i.e. without braking the gear cannot be shifted from P to any other gear. However I think it should work silently and internally, and do not disturb my hand and mind. Now I start to worry if this car's brake or gear will break unexpectedly.

    How does your car behave in this case? Please let me know. I won't talk to my service adviser yet until I'm pretty that this is indeed abnormal.

    Thanks a lot!
  • nickyvnickyv Member Posts: 1
    I have a 94' E class. I'm very satisfied with the performance of the car apart one issue.THE A/C
    When i switch on the a/c it works sometimes and then trips of till i off the car and restart.If the car is not switched off and only the aircon is switched off and then back on still dosent work.I have checked the gas it's allright.
    Any suggestions or similar issues??Please send me an email.
  • roaringmouseroaringmouse Member Posts: 4
    My mother picked up her car today. The service department claims the
    mechanic only took her car overnight (drove it to his home Friday and
    returned it Saturday), which is simply *fascinating* to me, considering
    the mechanic put 150 miles on the car. In addition to the incredible
    additional mileage they put on the car for "test driving" it, the cream
    interior was filthy with grease marks, several personal items (a mini-mag
    flashlight and a CD) were missing, and there was a crack in the
    windshield. They promised to repair the windshield tomorrow.

    The service department claims that the transmission problem was due to
    low transmission fluid. I really find that hard to believe. And they
    needed to take the car off the premises and drive it *150 miles* in order
    to determine this?!

    The car seems to be running okay for the moment. We'll see what
    happens.

    Incidentally, the dealership where her car was serviced was the Rusnak
    in Arcadia, CA. If you get your MB serviced there as well, please
    beware. After having read the Rusnak website, I had to laugh.
    Number one in service? More like number one in serving themselves---with
    *your* car.
  • mbzlvrmbzlvr Member Posts: 14
    Oh my, I always thought Rusnak Arcadia was shady but not that shady! I was at the nearby gas station and I watched the mechanic fill up the tank of a new C class (complementary gas, you know) with regular grade. When I asked why he was filling up with regular since I thought the C class used premium, he said "no habla ingles". Yeah, sure.

    Also, when I got my current 2005 S430, they told me that they would take care of returning my E320 to the lessor. When I gave them the keys to the old E320, they told me that they were not taking any responsibility for the car so it was best that I returned it to the lessor myself. Of course, this was after I signed all the paperwork.

    As expected, they kept on calling to make sure that I gave them the survey forms so they could fill it out correctly. I never got to send it in, though.

    I think they try to take advantage of the large Asian customer base that doesn't speak English but carry thousands of dollars in cash in their pockets for spare change. I'm Asian but I don't have the kind of cash they assume we all have.
  • lulu6lulu6 Member Posts: 2
    I just took my car to the dealer yesterday and found the same problem - transmission slipping!!! My car is also a month old ONLY and it's already having such a big problem. The service advisor said that they need to replace the whole transmission and they need to order it from Germany, and of course it will not get here until three weeks later!!! So they told me to leave the car there until they get the new part in, but then they would not give me a loaner car!!! I called the dealership where I got the car at right away and asked them if they could give me a free loaner if I bring my car there (this is Calstar at Glendale). I spent more than half an hour talking with this lady on the phone and she was trying to tell me not to bring the car there. At first she said all Mercedes Benz dealers should give free loaner cars, but 10 minutes later she told me she could not guarantee that she would give me one. She was even trying to scare me away by telling me that if I drive it to them now, the warranty might be voided. What the hell?! A brand new car needs a brand new transmission! And the dealer who sold the car to me is refusing to take it in and give me a loaner... how ridiculous is that?!

    I have never heard about a mechanic taking a client's car home. That does not sound right. Are they replacing your transmission also? Did they say how they are going to fix your car?!
  • surfsail50surfsail50 Member Posts: 3
    I'm really worried now, just bought this great looking wagon on thursday after extensive test driving (including 110mph on the interstate) and I went to run an errand. I pull up and hear a bump like I hit the kerb except theres no kerb so I back up a little and turn off. When I start up it's won't shift into gear, no forward and no reverse... you can hear something turning, like a driveshaft and it changes from F to R but nothing at the wheels, car won't move. Also got a brief BAS/ESP warning earlier today so maybe that has something to do with it. Anyone have similar issues or heard of this problem. I don't want to put $4500 into this car right away!!! I just bought it!!! :mad:
  • surfsail50surfsail50 Member Posts: 3
    Quick follow up, just looked under the car and there is a smallish puddle of fluid, can't tell if it's engine or tranny but looks/smells like tranny so I believe it's sprung a leak and is low on fluid thus won't engage. On passenger side quite far forward if anyone has any ideas. Also can't check the level because there is no dipstick, right :mad: :mad: now I have to tow it home and find where it's leaking...
  • boots411boots411 Member Posts: 1
    Hi. I have a 92 E300 3.0. I had a similiar problem where the car cut out when external temp. where high. they had to replace one of the relays. I dont have the bill in front of me but can tell you if you dont know what im talking about. cant remember off the top of my head.
  • eliaselias Member Posts: 2,209
    roaringmouse, that whole deal with the mechanic taking the car home does sound quite shady. it is possible but rare for a dealership to do that - but only to diagnose a particularly difficult problem. in this case i don't think they had any justification whatsoever for that. you might want to consider these ideas:
    - file a complaint with the zone office.
    - file a complaint with better-business-bureau.
    - demand that the dealership clean the interior of grease unless you have already done so - and/or paying triple the cost of a full detailing of the car.
    - demand triple the cost of the minmag flashlight plus the CD.
    - demand triple the cost of the 150 miles they put on the car. 50 cents per mile times three.
    - if the new windshield is not absolutely perfectly seated, demand that they replace/reseat it again and again until they get it right.
    - you might also be able to demand triple the cost of the new windshield plus installation.

    small claims court could award triple damages for all the above, that's why i am saying triplet. it is outrageous that all the above problems would happen if the car was simply low on tranny fluid. i've heard a lot of nonsense re car dealerships over the years but this one ranks near the top of the list of gratuitous nonsense from the dealership.

    if you do plan to contact zone office, you might want to talk with dealer service manager about these issues first. possibly they will pay you a big stack of $20s just to make you go away without contacting zone office. do not take any more nonsense from this dealership! and if you can find another dealership for future service, do it! good luck - please let us know what happens.
  • garyh1garyh1 Member Posts: 394
    How can a brand new mercedes have problems like this when the car is virtually brand new? I contacted the SOS System and at least that worked well. They had a flatbed to my location within an hour and I hitched a ride with the tow truck driver

    I totally understand your frustration. Those of us who love our older MBs and wanted to replace them with new ones, but weren't willing to risk the unreliability, almost cry every time we hear these admittedly anecdotal but terrible stories. I keep wanting to believe MB is getting its act together, but is it really?

    Just this Saturday night, I was driving on the Washington Beltway and passed a beautiful shiny new (still had the temporary license tag on it) S on the side of the road being loaded on to a flatbed truck. I was imagining how that owner felt when one minute he's tooling down the highway in his prized $80,000 new car, and the next minute he's stuck on the side of this dangerous road watching Escorts whiz by.

    Just saw on CNBC the unveiling of the new S in Frankfurt. The MB marketing guy, when asked if he could insure that this car with 90% new parts wouldn't have reliability problems, answered that they had put 8 million kms of test driving on it (twice as much as usual), so he hoped it would be OK. So do I -- at least by the time I'm ready to buy my next car!
  • pugglepuggle Member Posts: 7
    i would have car towed to selling dealer and demand a loaner or rental at their expense i used to work for mbusa roadside and they were very generous as far as loaner cars were concerned. . most dealers will only give loaner cars to their cleints as loaner cars are owned by dealer not mbusa. most dealer are very easy to get loaners from.
  • sesielonissesielonis Member Posts: 1
    I have a 98 E320 4matic Wagon with 81k miles. Recently it has begun abruptly downshifting while cruising at 65-70mph. If I punch it, it will shift back but it keeps happening. Has anyone had this problem and know the solution before I go to a dealer and get taken?
  • sk95120sk95120 Member Posts: 1
    I am having the same problem with a brand new 2006 E350. I bought the car a little over a week ago and on the second day, I pulled out of the driveway and the car died in the middle of the street. I started it, put it in drive and it would not move. I then turned it off and started it again and it finally moved but none of the convenience features worked.

    I took the car to the dealer, it was in for three days and they said it was a software issue and it was all fixed. I then picked the car up and had it for a day and the same issue happed, but this time I could not get it to move until a few restarts.
    The car is currently at the dealer, so they have now had the car more days than me, since it was purchased.

    I called MBUSA this morning to let them know that I was following the California Lemon Law Guidelines that statea that you must directly notify the manufacturer of the issue. I am afraid to get behind the wheel of this car, because the next time it happens, I could be on a busy street when my cars dies.

    Is anyone else having the same issue?
  • murph5murph5 Member Posts: 5
    I have always wanted this vehicle and now that I can afford one, their reliability is in the tank. I've seen less issues with the 2002 (before the model change) and the 2004 in the forums that I have been reading, so, I decided to target one of these years. Unfortunately the dealer on the southside of Atlanta actually said they wouldn't work with me because "I'm an educated consumer" and they couldn't make money off of me, since I would not buy their warranty, had my own financing and had no trade in. I would still like a used 2004 and would love to hear from someone that has purchased a pre-owned and/or has already gone through the recall fixes to see, if there have still been issues with the brakes and the electronic system.............
  • blckislandguyblckislandguy Member Posts: 1,150
    Murph5, what is happening at MB would be comical if it was not the downward spiral of a good brand with a great heritage. Now, though, that you can afford an E Class, take a look at a Jag XJ sedan. Fantastic reliability, good JD Powers, and you don't see them all in one color (silver) parked in every single parking space outside a medical/professional building.
  • acurranacurran Member Posts: 1
    i was involved in a headon collision and the driver airbag failed to deploy- i had severe headinjuries , the dealer acknowledged & confirmed upon inspection that the airbag was defective but MB ignored my complaint, their attorney said TOO BAD - ITS NOT A BIG DEAL - YOU SURVIVED RIGHT! I would like to hear if anyone had a similiar experience.
  • r1_97r1_97 Member Posts: 181
    If you can document your complaint AND Mercedes admitting that its airbag was defective AND that you suffered severe head injuries, then you and your lawyer are in for a big pay day.
  • Mr_ShiftrightMr_Shiftright Member Posts: 64,481
    hire an attorney and an accident reconstruction specialist.
  • challengechallenge Member Posts: 1
    200l4 E3204Matic-way underpowered, car lags in pickup and when passing. tight in the front, and way too many electrical problems. CD's are impossible to install in the changer with out reconfronting the same ridiculous problem that the dealer thinks i am imagining. This is a car that I would neither reccomend nor buy again. The 2000 Saab 9-5 was a far better car with Zero problems over 80.000 miles

    2000 E320 RWDoverall a good car even though none of the LED's are readable. This car has decent room in the front and things are laid out well. Power is good and the car has just had too many minor but expensive problems for me to consider buying another one at any price.

    I have a constant level of frustration with these car, which stems from the dealers condescending and indifferent attitude. I know Saab is in a different socio economic class but I coul give a rats [non-permissible content removed] what others thin. The dealer was excellent bent over backwards to make sure they got you in and out for an oil change-which was free
  • watsonaquawatsonaqua Member Posts: 1
    pgaupta,

    I have had the exact same problem with my 2005 E500.
    I had a message on my dashboard saying Low. Battery. Conventional Functions Unavailable.
    This then escalated to a message on my Comand saying Low Battery (or something like that), start your engine. This is funny, because the engine was running.
    Then, things escalated: I got the low voltage red sign on my dash telling me to go to a service station.
    I have had the car in the shop 3 times now. I'm in New York and I have not met the state's lemon laws yet.
    Today, I picked up the car. The service manager was confident that the problem was a faulty alternator.
    The first time I brought it in, the service manager said it was attributed to a manufacturer's defect.
    Let me know if you have any further problems.
    Good luck!
  • johnboypsjohnboyps Member Posts: 6
    I bought a new E500 this January and currently have less than 5k miles on it. The transmission shifts/kicks really hard when your slowing down. I have actually had passengers in the car notice it and ask me about it. Is anyone else having a simular problem on a newer E500?

    John
  • microrepairmicrorepair Member Posts: 508
    Is the first car you mention a 2001 or 2004? Or some other year? (The 20014 is kinda confusing.) I don't understand how you can say that it was underpowered when you say the second car (a 2000) had good power. It is the same engine. I believe the 2000 might have had a 4-speed auto transmission where I know that the 2001 has a 5-speed, so the 2001 should feel more powerful. As far as the room inside, they are nearly identical; in fact the 2001 drastically reduced the driver's knee bolster which made it fit long legged folks much better than the 2000 and prior years. The interior layout is otherwise almost identical also. SInce you think the cars you mentioned are so different, you must be referring to the first one as a 2004 model. So the drivetrain then is absolutely identical from 2001 to 2004 and the only difference is the few extra couple of hundred pounds of weight for the 4-matic. That might make a barely noticeable difference drag-racing from stop lights.

    Please clarify "reconfronting". I've never run across that word so I don't really know what problem you have. I will admit that the location of the CD 6-pack is awkward, but it hasn't been a real problem either.

    Re: a Saab. My daughter bought a Saab a year ago and it has been a real headache for her having had to bring it back to the dealer numerous times for repairs. My 2001 E 320 has not required anything since I bought it 2 years ago except oil changes, which were free until the 50,000 mile mark. And my dealer has never been condescending and has been totally responsive to my needs. Maybe I'm just lucky, seeing as how I'm not their best customer having bought just 2 used Starmarked cars from them. But maybe these cars and the dealers aren't as bad as your experiences suggest.
  • dgbennerdgbenner Member Posts: 1
    A week or so ago, I had a "check engine electronics' light come on. I took it in to the dealer and it was a o2 sensor, replaced, reset, fine. I picked the car up and on the way out noticed the first digit in my odometer was only half showing. It's a "1". I turned around and the 'service advisor' told me that on old cars like the 98 they burn out. I said it wasnt that way 2 days ago. He said well its hot out and it pbly burned out from sitting in the hot sun. I said it 85 today and it's been in 105 degree heat. He wasn't budging. He said I could get it replaced for $1400. I was pissed and he was spitting out any excuse to get me out of there.

    I went home and looked closer at the display. I saw which exact pixels had supposedly burned out and switched the information to something else besides the odometer and the pixels that were previously burned out, lit up.

    I went back to talk to the service manager and the service foreman and they were not to helpful. They understood what I was saying to a point and I showed them, but they kept going back to they pixels had burned out. I lit up the display again to something besides the odometer and said 'there, the pixels are lit up'. I said since the pixels are working on one screen and not working on another could it be a glitch and maybe you could re-clear the system or something. They both said there is no way.

    They were aware of the problem and couldn't just say "I don't know". They said replacing the instrument cluster would be the only way to fix the pixels. I said the pixels are working! just not on the odometer. It was crazy and I gave up.

    If anyone has any similar problems to this or any ideas for solutions please let me know.

    Summarize: the pixels all dont light up on the odometer, but light up on other screens.

    From what I understand about pixels and LCD, it either works or it don't.
  • garyh1garyh1 Member Posts: 394
    Wow, sounds like a very frustrating experience with your dealer's service dept.

    What you say about the pixels either working or not is obviously true, but I guess it is possible that the circuit/chip that drives the screen is malfunctioning. If nothing else, there must be a way to pull the circuit/chip and then re-insert it - maybe that will clear it. Perhaps you need to call MBUSA and escalate this, certainly before spending $1400 on a new display. Or maybe find a good independent mechanic that isn't going to be defensive about how it happened, or try to sell you a $1400 display you don't need, and let him/her figure it out.
  • chigongchigong Member Posts: 1
    I recently bought an E350 and took it back to the dealer to have satellite radio added. After they kept it for a full day I was told that this model as of June 2005 is no longer wired for satellite radio eventhough there is a button on the dash that says "Sat".
    Has anyone else had this problem and if so how did you solve it?

    Thanks
  • pearlpearl Member Posts: 336
    Sorry, I don't know how to solve your problem; however, when I visited my Merc dealer to test drive the E350 I asked about getting XM satellite radio. Nope, we only offer Sirrius - but, we know a shop where they can take out the Sirrius and put in XM. Well, will it work through the standard Merc dashboard controls, etc? We don't know, but it would be XM. Thanks, but no thanks. Sometimes I believe that Mercedes thinks that they have no competition. We know best so if we don't offer it, you don't need it. Yeessshhh!
  • mezecamezeca Member Posts: 66
    What? As far as I know, most manufacturers only offer either/or, not both. So how is Mercedes any different than anyone else?

    Maybe I'll go down to my local GM dealer and complain that I can't get SIRIUS installed... hmmmm.
  • rolandthrustrolandthrust Member Posts: 14
    IMy 2004 E500 AWD wagon came with orig equp Continentals that I had to replace at 16000 miles even after 2 dealer tire rotations.Besides relacing with Pirelli P Zero Nero tires a `bent wheel rim`was also replaced. Now at 23,000 miles and 2 more dealer rotations plus an alignment there`s excessive `cupping` again especially of front tires. The dealer rotated them again and added 2 more lbs of pressure than Mercedes recommends. There`s still a noisey pulsating roar audible in the cabin. The tire people say its not due to a tire defect but rather an inherant `situation` with the car. With the cost of the new tires ,rim ,extended warranty and multiple dealer rotations and alignment on a $70,000 auto this does not seem right .I noticed some other emails to this site with similar problems.If I can`t get some satisfaction from the dealer or regional MB rep,I`ll be seriously checking NY `s lemon law with my counsel. I`ve owned 9 other Mercedes autos including 4 E AWD wagons and never had this problem...R.Thrust
  • greasykid1greasykid1 Member Posts: 336
    Have 2001 E320 Sport with about 7,000 mi. on P Zero Neros. Still Very smooth and quiet. Ready to rotate and rebalance. Size: 235/45/17.
  • kathimkathim Member Posts: 3
    I just got a new 2006 E350 and on the drive home from the dealer noticed what I would call a wind noise at ear level near the drivers window or passenger window or T-Bar..........the car has been back 2x and they cant figure it out.
    Anyone with similar problem????????

    Thanks in advance :)
  • kathimkathim Member Posts: 3
    I am not having that problem but have heard of this problem from a flat bed tow truck driver who has transported my car 2x. I just got my new 2006 E350 3 weeks ago and I have what seem like an air leak at the drivers window or the window behind the drivers. It has bene to dealer 2 x and they cant get it right.

    What dealer did u buy yours at????? ALso what color????? Mine is white and it seems the white colors have more flaws I think (weird I know)
    I am at my wits end and very upset over spending this kind of $$ and now problems.
    I am in California also so our lemon laws are prettyy good I think but i dont think u will have to go that far........the dealer should bend over backwards for u !!!!!!!

    kathi
  • iceman1006iceman1006 Member Posts: 1
    Hey Andrew,

    I am having that same problem it went down to far then would not come back up.
    now the molding is holding it from coming up. the motor is working, I need to get the panel off and I can't get it off. I need help!

    thanks mark
  • shrikeshrike Member Posts: 3
    Transmission slippage problems on this forum noted. We have a Feb05 make E350. Also had two incidents when the transmission went into neutral(No Drive). At 2500 km and again at 4800 km from new. Mercedes eventually replaced transmission valve body with new part no. item. However they claim they do not know the reason for the problem and they further claim that they know of no previous problem of this nature. Therefore we do not know what caused the "no drive" condition and thus it may occur again. Has anyone had same problem with the vehicle assuming neutral gear while driving and more importantly did they have the problem before 1 June 2005 and which dealership is aware of the problem? This is a serious safety issue!
  • kathimkathim Member Posts: 3
    My husband has a 2004 C320 and this just happened to him 2 weeks ago while driving it slipped into neutral. It has not happened since but we are keep a close eye on it.
  • skinhealerskinhealer Member Posts: 33
    I was wondering if someone can give me some advise, I have a MB E430 4matic special edition and ever since i brought it in 2002, it has been giving me problems, it just slipped by the lemon law. But i am in the dealer almost every 4-5 months.

    I was wondering if someone can guide me in how to deal with car, i have a record of the problems with me, i was thinking of writing a letter to the MB head office, but what will that do? I was thinking of asking to inc the warranty on the car, it is a hardly 30,000 miles on that car, and it still looks new.

    Please help
  • bigrobnhbigrobnh Member Posts: 114
    well, without some context as to what sort of problems you're having its hard to recommend how extreme an action you should take.

    All of my issues with my 2001 E3240 4matic have been relatively minor but maddening. The only crippling one was a blown coolant hose happened to the service department as it sat on their own lot waiting for parts. So that didn't really happen to me.

    Anyhow, the most severe issue I had was a leak from the transmission that took them 3 tries to fix (never dawning on them to put dye in the fluid). I went ballistic on the management of the dealership and they gave me a complimentary starmark extended warrany for an extra year and 100K miles.

    Fast forward to earlier this year. Car is out of original warranty and in the starmark phase. The very first problem I have is NOT covered by starmark (important to realize it is not bumper to bumper as the original warranty is).

    So the moral of the story is you may "go off" on them and get a complimentary extended warrenty and still have issues that result in your not getting satisfaction. Clearly the extended warranty will not stop your car from having to go to the shop every 4 - 5 months.

    To summarize, you have, in my opinion, two options.

    1) live with it.
    2) dump the car and move on.

    On more than one occasion I've gone directly from picking my car up from service to test driving other cars (Lexus, Acura, etc). Ultimately it is always cheaper for me to just live with it then drop another 50K+ on a replacement. I will say, though, that if one of these cars I test drove had really "done it" for me, I'd have already jumped on option 2). I'm eager to see the LS460 AWD next spring.

    Regards,
    BigRob.
  • rrobinsrrobins Member Posts: 1
    I am looking for help with my 1997 E300 Diesel. The check engine light keeps coming on and says to check engine electronics. When I have the code read it says it is a problem with the Exhaust Gas Recirculation system. I had my mechanic take the EGR valve off to see if it was plugged and if so attempt to clean it. It was very clean. After reinstalling it and clearing the code we watched as the engine idled. The linkage was moving and adjusting at idle and the check engine light came back on. I thought an EGR problem occured under load conditions not at idle. The local dealer wants to replace the EGR to see if that fixes it at the tune of $650.00. I can buy one on line for less than half that cost however I am concerned it my be a control problem and not a problem with the valve itself. Does any one have any suggestions? I appreciate your help!

    Thanks
    Russ
  • tom75tom75 Member Posts: 1
    I have the same problem with my 05 E500. I always feel a slight jerk in the transmission when coming to a stop. I brought it to the dealership and they said there was a problem with a "C-Clip" in the transmission and that they will repair it. I just picked up the car yesterday and the same problem still persist. Has anyone with a similar problem been able to get there car fixed?

    Tom
  • shrikeshrike Member Posts: 3
    Thanks kathim for your reply. Plse note that my E350 has the 7G transmission. On both occasions when the transmission "neutralized" I had the Service centre check the vehicle since it is under 3 yer warranty. Both times the computer readout gave the same two fault codes - 2502 & 2505. The readout for 2502 is "The gear is implausible or the transmission is slipping". Your vehicle would be under warranty so you should have the car checked as the computer will hold the fault. Please tell me which gear box you have as this is important. Mercedes will not tell me or do not know the cause of the probem but have changed the valve body. This change from the original part number of MBA2202701406 to part number MBA 220270140628 is apparently a fix for the heavy noisy gear change in lower gears. Mine did not have this problem. Any more info would help me since I wish to know if they officially know of my problem with other vehicles with the 7 G transmission. Not being told what caused the problem is cause for concern. They did find the car was about 1 litre short on transmission oil out of the factory but will not say definitely whether they believe this to be the cause of the problem. I am in regional Australia.
  • shrikeshrike Member Posts: 3
    Do you have the 7G transmission? If so a change of Valve Body may solve your problem.
  • garyh1garyh1 Member Posts: 394
    Are any of you aware of the "quiet" recall of many 1998-2000 cars with the M112/M113 engine due to defective harmonic balancers? It can cause the serpentine (Poly-V) belt to break, and can lead to other damage in the engine compartment. This just happened to my '98 E320.

    I am told that MB will replace the part and perhaps pay for other damage done. I just had the balancer and belt replaced by an indie shop, and now may have to go to a MB dealer to try and get reimbursed, which makes me very uncomfortable.

    I have read on other boards that letters are going out in waves to other MB owners, but I hadn't received one. Have any of you? Has anyone tried to get reimbursement for work done by a non-dealer, and if so, did you go to the dealer or MB directly?
  • david45david45 Member Posts: 1
    I just took my car 1999 E-320 to service yesterday and unknown to me until I reviewed the service invoice there is a Harmonic Balancer Campaign recall. The invoice says "vibration damper check".

    Last January I had the crankcase pully replaced. It was actually separating into two parts. There is also another recall an Door Preservative Campaign where they removed the sealing rubber and put some wax under it.

    I have had a lot of problems with this car and will never get another MB, ever.
  • lulu6lulu6 Member Posts: 2
    I have 3000 miles on my 2006 E350, and I just got a warning... It is asking me to fill a qt of engine oil. Is that a common thing? I would think a brand new car should not need engine oil already...
  • sailmagnetsailmagnet Member Posts: 1
    Funny, I also bought a 2006 E350 three weeks ago. And it is in the shop now to get the Sat radio installed. They just called and also told me one could not be installed on my auto because of the date of build. I find this incredible. I called the Merc hotline and talked with a customer service agent. He told me "of course you can get a sat radio installed". I told that to my service advisor and she claims that she has info that was sent to her from MB. So we will see. This is not even to be believed. Did you solve the problem? Please let me know. Last thing I want is a third party radio in there that looks like hell.
  • johnboypsjohnboyps Member Posts: 6
    Update: I took my car into the dealer. They are replacing the transmission tomorrow. Apparently, there are a lot of problem with this model. Let's see if the car drives better after that. Amazing that a $65k car would need a new transmission at 5k miles.
  • lfishburnelfishburne Member Posts: 1
    Hello. I have an 04 E320 Wagon. I saw that you were experiencing electrical problems. Are these related to the radio/phone? I have had a recurrent problem with my radio and phone since I bought the car. They turn off, then on, disconnect then mysteriously reconnect, switch from AM to FM - too many to list. MB has replaced just about everything, or that is what they have said. This weekend my radio/phone was going haywire, then about 9 hours later, my seat warmer caught on fire. I have a hole in the leather, and a tiny burn on my leg (leg is fine). MB is replacing everything, but when I suggested that these are connected they looked at me like I was crazy. Any suggestions?
  • c280manc280man Member Posts: 7
    The horror stories I read on this board and others regarding reliability issues for late model E Class cars has convinced me not to buy a new E 350, but I still covet this beautiful car and am wondering whether a 2003 or 2004 E 320 with 30,000 to 40,000 miles would tend to have had all the recalls already performed and mechanical problems already fixed so that the car would now be fairly reliable. I know I should probably just give up on the E Class until reliability improves, but I thought I would try one last time. Any thoughts from owners that endured hell with their E 320s and now think that the problems are finally behind them? What mechanical problems should I ensure have been taken care of if I decide to look for a 2003 or 2004 E 320? Thanks.
  • nedzelnedzel Member Posts: 787
    I would suggest a 2006 over previous model years. MB has been working on improving quality and I suspect you'll have better luck with a 2006 than previous model years.
  • bigrobnhbigrobnh Member Posts: 114
    well, mine is a 2001 and I don't suspect for a second that "the problems are finally behind" me.

    Regards,
    BigRob.
  • r1_97r1_97 Member Posts: 181
    You shouldn't judge reliability from posts here. People how don't have problems are less likely to announce their reliance history. That said, recent "E" models have had their share of problems. I had an '89 E which had to have the transmission replaced (under warranty). I have on '01 which is relatively trouble free.
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