Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Nissan Quest 2004+: Problems & Solutions
This discussion has been closed.
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
BTW, have they succeeded in fixing your rattles yet? And does anybody know what happened with the guy who had the leaking skyview roofs?
There has been no success with the rattles but I remain optimistic. My van goes back in about ten days.
I, too, have been curious about the leaking skyview roof. Hopefully, it has been fixed.
Please do not be misled into thinking that any of the issues you see here affect all Quests, or even the majority of Quests. There is nothing to suggest this is the case, and many Quest owners have not had any of the problems you've seen here.
In my own case, I had terrible door rattles, but they have all been eliminated by a very simple process that has been outlined in this thread. On the other hand, my HVAC system has been flawless...even outperforming the 3 Mercedes automobiles in our mini-fleet.
I think most of the issues that are posted here are issues that have cropped up at the beginning of the individuals ownership cycle. As those initial issues are resolved, and as more miles are placed on the vehicles, few new problems seem to have cropped up.
I now have in excess of 9,200 miles on my 2004 Quest SE (whew!). This surely puts me at or near the head of the pack on this forum, in terms of seat time on the new Quest, and my experience has shown the Quest to be a reliable, powerful,versitile and comfortable car.
Including the rattles, which I corrected myself, I have not had to take my Quest to dealer for a single issue. That's a pretty good record for any car, and particularly an all new model like the Quest. Others have had experiences that are both better and worse than mine.
The long and the short of all this is that the Quest is a fine choice, among a number of equally good choices. If you do buy one, I think you'll enjoy it.
Anyway, after they got the correct fuses in the correct slots, I've never had any more problems.
Happy Holidays all !
Someone asked about heat out of the ceiling vents in the rear. They are for A/C only and the heat comes out from the sliders ect.
Regarding the steering wheel controls not being lit up at night. It is a design flaw really. I think all steering wheel controls should be lit up at night. My Dodge dakota doesn't light up either.
The overhead control unit controls the overhead vent and the third row floor vent.
But I am still confused if it is possible to vent warm air on the overhead ventilation ducts as the front ducting can. I am only getting cold air being vented at the overhead ducts even though I have the vent direction between the BLUE and RED zone. Maybe this is how it is designed but I am waiting a respond from a Nissan Engineer.
So far most of my problem has not re-appeared and I hope none will be back again.
The only problem I have now is the flimsy sliding door design where I really have to hold the door everytime I open or else it will really tump hard and feels it's about to get destroyed(no cushioning). Maybe I should have gotten the power sliding door option.
My biggest concern is that I've had so many problems with my new 2004 Quest that I hope the safety features will work when I really need them and not to find out that they missed these items too. I'll just hope they will.
Backed into a lamp post in a shopping center parking lot. The senser is an annoyance because it's like chicken little...it screams like the sky is falling so much, we don't believe it when it's giving us a real warning.
Well, annoying or not, I think it's really needed in these vehicles...these are some BIG mini-vans.(:^))
As for the sensors, mine give off some of the same false warnings but it certainly helps me get within 6 inches of other cars when parking so I like it.
I asked the dealer if they knew of any firm fixes for rattles and they gave me a "Rattle" form to fill out with my description of the location and type of sounds. I've heard a few sounds but they are intermittent so I have not tracked them down yet. The most audible one is an occasional "squeak" coming from behind my left ear somewhere. I've tried sitting in the back while my wife drove, but of course the squeak wasn't occurring then.
Only minor issues so far, everything else is great.
Back at home and around town, the excess heat is very noticeable, and it's January! There is no way this thing will be tolerable in the spring or summer time.... the AC will have to be on all the time. And of course, this will add a lot of extra heat load to the AC cooling system.
This problem was kind of hard to debug while driving to DC. I played with all the air vent settings & fan speeds before I concluded what was going on. I had read about it in this forum & hoped it would not be an issue. Unfortunately, it appears to be a real problem. The consistency of this occurance among many people on this forum indicates it's probably a design problem.
Has anyone gotten an explanation or fix from Nissan about this problem?
Thanks.
Sam G
The first one they had took them several days to fix because he said Nissan had no bulletin out on this problem. They ended up calling an auto glass installer to come out and pulled the headliner out to locate the leak. They found a seal on the rear portion not installed properly. After replacing the seal, the problem was fixed.
He mentioned that because each skyview is a big piece of glass stretching front to back of the vehicle (even though it looks like 2 seperate piece inside the vehicle), with a little flexing on the roofline along with the bad seal, this is where the problem is coming from. So far, all the ones they fixed had the exact same leak from the same area.
Just out of curiosity, I asked if he had any new Maxima with the skyview come in for leaks and he said no, probably because the glass is so much smaller.
I've had my Quest for a week now and we love it. it is at the dealership getting the DVD player installed.
not a critical problem, but an annoying one nonetheless when it's dark and you have to feel around to figure out the heat settings. i'm taking it in to get checked tomorrow, but let me know what you think.
It is going in for its 4th time next Tuesday. Gas door won't release when release button is pressed, rumbling sound when accelerating beyond 10 miles, one of the captains chairs in second row will not lock in place.
Should never buy a models first year out. I knew that. I never will again. If Nissan stands behind this vehicle and continues to take care of the problems efficiently....I will be a Nissan customer for life. Glad I bought the extended warranty.
Oh yeah....sometimes the radio doesn't work no matter what buttons I press. (or cd player) then all of a sudden, it magically comes on???
Any one else with my unique problems.
Door rattle seems very minimal, probably because of all the other things.
The squeaks have returned in the driver's sliding door, the passenger door is still doing fine after being adjusted by the dealer. I am going to systematically WD-40 one contact point at a time to find which one is causing the problem. Maybe Nissan needs to re-engineer these contact points?
Otherwise the van has been doing great. We had snow here in Seattle and had no problems. I purposely tried to get stuck in 7" of snow and couldn't. Also moved a very large executive desk in it- I can't even do that with my full sized SUV. Great van.
tom
Dash molding, rear hatch molding, floor molding, all coming loose, Dealer replace one front panel, waiting for another. Rear audio control fell out almost hit passenger in the head, dealer super glued back in, looks real bad. Noticed front diver's tire low, dealer found stem was pinched during assembly. Now the Driver's side window motor will not work.
Going back into shop on Monday for the 9th time in four months to see if it can be fixed and how long it will take to get part. No doubt dealer will test drive yet again, 300 test driven dealer miles and counting.
Called 1-800-NISSAN1 talked to Julie, whom we have been dealing with for four months. Initially she was very reassuring, saying Nissan would stand behind product. Told us we should compensated for the loss of the vehicle during times of repair. Suggesting rental assistance.
We are going on vacation, I am uneasy about having molding come loose, and windows not working, I feel it is a safety issue. Asked if Julie could get us rental assistance. Nissan denied request, they didn't see an issue with molding falling from the roof of the vehicle, while driving. Apparently it poses no safety risk. Since request was denied, can't get a hold of Julie, will not even leave voice mail explaing Nissan's position.....
Just found out that Nissan has released the newly designed weather stripping, however it is now at a depot, but will be here in three weeks. Apparently Nissan still uses Pony Express instead of Federal Express.
I'll never buy Nissan again!
By the way, you can turn off all interior lights with the master switch on the left side of the dash board (at least in my SE). It has 3 positions; all on, all off and on/off depending on doors.
So I took a 1 minute video tape of the door opening to take to my dealer. This prevents the "sorry we can't do anything since we didn't witness it" syndrome). It's probably cold related, but I'll insist on a dealer analysis and fix.
symtom: itermittently, when starting car, audio system turns on and works, but no sound! No button combination will change it. We had the radio replaced and still have the problem, they now have a new volume control assembly on order. Will keep you posted, Only cure is turning off the engine, wait a few seconds, and fire her up again.
I hadn't seen the first two issues and was pretty confident I'd never face the third since we live in Orlando, FL.
Well, today we went to Tampa and that was when I first noticed the hot air problem. My wife was driving and noticed the heat from the floor. Sure, it was hot as hell, after about 15 mins of driving. Our fan was off so that was strange. Then, when we engaged the Dual A/C at around 72 degrees, things cooled down.
The temperatures today in Tampa/Orlando were in the lower 40s. And lo! The sliding doors wouldn't open and if they did, wouldn't close. Same with the rear hatch door. Initially I thought it may be a lubrication problem, perhaps the lubricant froze (???). Then I noticed something stranger. If I used the overhead buttons in the front, the doors/rear hatch would open/close without a hitch. But, using either the door handles outside or the little black buttons inside, they wouldn't work. Wouldn't work even after the car was warm. They were working in the morning when the temperatures were in the low 60s. Have to test it again tomorrow in during daytime.
But, fortunately, we haven't faced the door rattles (yet). There was some noise today on the right side, which sounded strange. On further investigation, it turned out to be the carry out pack from our local Chillies rubbing against the seat :-). So, I still have to see the rattles, although I hope I won't.
Do you have the "hands-on option" of opening/closing doors turned off? (second button from the left on overhead console)
I have not had any problems with the sliding doors on my van, and we have been down to 18 or 19, so this may be an isolated incident for you. Anyway, you can manually close the door just by pushing it closed, so I'm not sure what kept yours from being closed that way.
I was following the discussion about 'style' not being executed well inside the Quest. I have some input on that. Does anyone have the problem of the interior roof light buttons getting stuck (all rows) while switching on/off? I need to press it at a certain angle and with care or the buttons get stuck.
I am now once again enjoying my new van.
With the auto doors turned OFF on the overhead, I could shut the door, but it would not pull in and latch, which is why I had to hold it shut from the inside while driving home.
The next morning (Saturday) the door was fine which eliminates something caught in the track. Then the next evening it didn't work again, so I highly suspect that cold affects one of the latching components. For me the problem started at about zero degrees. It worked fine on Sunday when the temperature was 15-20 in mid-state NY.
My dealer is unaware of this problem (surprised?) and suggested it was ice. I told them I fully checked as many variables as I could and strongly believe it to be a sticky/faulty component at cold temperatures. So they will call Nissan and get back to me, hopefully with something useful.
Weird thing happened on Saturday (a day where the temperature was in the single digits). I was driving around with my kids and after stopping at the grocery store for about 20 minutes, I came out and found that my SE would not start. The engine would turn over, but shortly thereafter (basically, in the time it would take to shift from Park to Reverse), would stall. Not sure if it was bad gas, the weather, or what, but it took me about 10 minutes before I got it running again. As soon as I got it running, I basically peeled out of my spot before it stalled. To be sure, I took it to a gas station and filled up with Super. No problems the rest of the day. I am hoping it was related to my gas and not to the engine's performance in the cold weather.
Appears that Quest has 2 issues - doors sticking and the AC problem. Are these issues with all models SL and SE or just SE. I recall someone having the sticking door and spraying WD40 to fix it - are there any other door issues? AC problem bothers me - I'll have to test the heater/AC when I test drive again.
On at least four different occasions, I've bumped into the overhead console buttons while climbing from the passenger seat into the back to deal with the kids. Beep, beep, beep. . . both sliding doors and the rear hatch open up. Good thing we were parked each time, although once the rear hatch almost hit the top of the garage door opening (yikes!). I'm not that big a guy, but I don't seem to be able to climb in back without knocking into those buttons with my shoulder, or butt, or whatever. I'm thinking it would be nice to have some kind of retractable cover over the buttons or something. Am I the only klutz who has had this problem?
A retractable cover over the buttons would be a nice idea. Perhaps we can suggest to Nissan for enhancements in future models.
Here are my questions......
1) HOW IS NISSAN'S SERVICE? I am interested in how they handle problems. I have read all 358 posts and it seems as though they are pretty competent. I understand that it takes time to learn a new model year. I want a company to STAND behind their products and hold their dealerships accountable. Mitsu. did not do this!
2) COULD ANYONE WITH NAV. GIVE ME FEEDBACK? We are trying to decide whether or not to kick out the $2K. For those of you who have it, IS IT WORTH IT? Would you buy it again? How accurate is it?
3) ANYONE OUT THERE HAVE XM OR CIRRUS? How do you like it? Did you get it through Nissan or aftermarket? Would you buy it again.
4) Has anyone figured out how to:
a) get two different sources on the two different flip down screens
b)get the rear speakers and the headphones to play at the same time
Thanks for all input. We are leaving for FL 1/23 and will be making the trade by 1/20. I appreciate ALL input!
I notice that the people who experienced this seem to be in Canada or elsewhere in extreme cold. We have been down to 19 so far, with no problems, but they have all been in even colder weather.
It also seems to be a one time occurrence or sporadic occurrence. Toblerone I see you are in Maryland, so you may not have any problem with this. rickpct, you live where it really gets cold, so it's anyones guess. Ask you dealer what he's seen.
With regard to the heat issue...never had it. My only issue with the doors were rattles, which were eliminated by spraying WD40 on all the door connection hardware. I posted the full details earlier on this thread.
BTW, Toblerone, I wanted the Navigation system in the worst way, but ultimately did not get it because Nissan also requires that you get the DVD player to get it, making the cost to us $3,500. I did not want to spend the extra $1,500 for the DVD because we carry a notebook computer with a 15" screen to watch movies on. Way better and cheaper than the 7" screen they put in the van.
Good Luck on your purchases.