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2001 Ford Explorer Sport Trac
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Comments
Also, Ford's ala carte equiptment packages are at first enticing since there is only one base model of the ST. But at closer look, they're all kinda linked together so you can't get one without the other.
Bottom line though is even when you get everything loaded, (w/out 4x4) it's a very attractive vehicle and priced well. I ordered a loaded 4x2 w/ everything except moonroof and after reading the previous problems ...am glad I did not.
By the way, here's another tip for you ST fans. Cabelas offers a nice set of nylon seat covers ... and as I expect to get my ST dirty hauling stuff ... I thought it well worth the costs to order these covers. They're about $25.00 each for the buckets and $60.00 for the bench.
Actually if you read through the previous posts you will find its actually your dealers fault.
Ford told the dealers Q1 production is limited. (See the previous post from scoot99) The larger dealers get the first allotments and your dealer sold the vehicle to you knowing this. He sold his allotment out to your build date before you ordered. The dealer knew this and didn't tell you until they had your money. Take it up with them.
The Dealer is also aware the Tonneau cover is late availability. If you ordered the vehicle with the cover that would further explain your delay. Again read through the previous posts.
BTW, Edmunds has a problem when posting using a browser. Don't use the Forward/Back buttons or you will get duplicate posts. Use the buttons provided on the WEB pages themselves.
My truck is supposed to be here next Thursday. But I have been waiting since early December. This might give me something to discuss when I make my check out to the dealer.
We have had our sport trac for 5 days now and we
love it. EXCEPT... I think we have a bad power steering pump. I am taking it back to the dealer here in the next day or so, So we will see what they say.
We bought at Galpin ford in Van Nuys,Ca
4x2 cloth interior and no moonroof(I'm glad)but with the sport package,convience group for
$25,000... and they wouldn't budge on the price.
They have about 20 in stock also.
why is your ST taking so long to get here? It sounds like you have been waiting as long as I have. What options did you order on your truck that may be causing the delay? I don't understand why my ST still shows "material hold" even though I deleted the tonneau back in March. Heck! I thought the truck would have already have been built and just waiting for the tonneau cover to be completed. Any ideas?
Your wait times are a function of how many orders are in before your order was made as well as how many units your particular dealer is allocated per month. Ford has the capacity to build 50,000 units in 2000 and already had more than 30,000 orders by the end of February.
Thank you for your comments; however, my dealership IS a large volume dealership. What's your answer to that? And no, we did not order a tonneau cover so that does not help to explain the delay. As for Edmunds having a problem posting using a browser, thanks, but I did figure that one out.
BTW, your tone seems a little bit rude, or is it just my imagination? I DID read through previous posts so I am aware of the comments that you have mentioned. And perhaps you might explain further what you mean by, "He sold his
allotment out to your build date before you
ordered." If it means what I think it means, that would not be possible since we were the first to order the ST through that dealer. I do appreciate any kind remarks or answers. Thank you.
The options we ordered included everything except 4x4, hard tonneau cover, payload package and engine block heater. I guess "sporttrac" seems to have a lot of answers so maybe he will have some more insight on this since neither Ford nor the dealer seem to have any answers.
find he misses the larger bed? I did take an ST
for a ride last evening, I thought it had enough power although not a big differance in gas mileage according to the EPA (19 ST / 18 F-150).
I like the sunroof. Is easier to handle.
Sorry you feel my post was rude but your
interpreting my tone base on words and not the
actual inflection of my voice.
The reason I referred you to the previous posts was your question is about information that was
supplied in previous posts. But you failed to
mention you had read them and were looking for
additional/other information. For example you
failed to say in your original post that your
dealer was high volume and you did not order the
Tonneau cover, both delays covered in previous
posts. Because you did not supply that information I assumed you were a newbe who didn't read before asking.
--------------------
Dealers are allotted so many vehicles based on the
sales for the previous months. The more allotments
they have, the more limited availability vehicles
they can order. Since your dealer is a high volume Ford Truck dealer (not high volume car dealer) he should have allotments to order your vehicle. The dealer is allowed so many each month or quarter I'm not sure which.
Q1 production of ST was limited so I'm sure
further restrictions on number of units were given. The dealer knows exactly where they stand and when your vehicle will fit in their allotment.
Assume they were allotted 10 units for the month of March, they will order all of them even if they
have not been sold/ordered. You order a unit in
march also, but they "MIGHT" wait until April to
process your vehicle. It makes $$$ sense for them
because they can sell/demo marches vehicles off the lot and still get your order. You just get pushed back 15 to 30 more days.
AND
As tl55 points out customer ordered vehicles are
usually given a higher priority than vehicles for
the lot. But the dealer can decide to lower your
priority and raise his. Heck he's got your money
and if they get another sale off the lot in front of you that's more $$$$ in their pocket. Just because they placed your order on xx/xx/xx they could put your priority low.
If they are not reputable they will play the game
of averages and push you to your limit. If they
are real crooks they might even sell your vehicle
off the lot and then make up some story. (THAT IS
VERY RARE but I've heard of it.)
The dealer I contacted explained all of the
possible delay's in ordering to me. The cover,
cargo cage, limited Q1 availability and more. What I wanted to point to you is your anger at Ford is misdirected. If I found out all of this
information from my dealer why didn't yours tell
you?
Oh and don't expect Ford to bite the hand that
feeds them. Dealers are how they sell cars. If
your dealer delays your vehicle to better their own profits, Ford (or any auto company) isn't going to announce it to you.
I'm not saying any of the above is DEFINATLY what
is happening to you. But with the information you
provided it looks like they held back info to get
the sale.
Production in Q2 is rumored to be up so orders
should start appearing faster. Another Rumor is in
Q4 a new ST will be offered. Probably with a V8
option. One of the regular posters to this thread
works for the Tonneau cover manufacturer and says cover delivery should begin in June. Cargo cage delivery has already began.
Good luck with your ST order.
Could you give me an example of what type of object you think the hard cover restricts the loading of? I'm going blank trying to come up with an example to illustrate your posting.
I figure with the back panel of the cover flipped open and the tail gate down, I should be able to easily load anything I need to that will fit under the cover.
I stated in an earlier post that I ordered my ST for a small dealer on 3/30/00. Well, I finally received the VIN today, but Ford cannot tell me the build date. The dealer sales rep left me the VIN on my answering machine, so I was unable to ask for additional information. I’m hoping to see the vehicle by 6 Jun. I ordered a 4x2 with everything except the tonneau cover, engine heater and upgraded payload package. Yes, I got both the 6 disc cd and the moon roof. Hopefully, I will have better luck with each. I will order the soft tonneau cover (probably a much better option, especially with the cargo cage) for either $203, uninstalled, or $264, dealer installed.
When I ordered my vehicle, I ask the sales rep for a copy of the dealer order receipt to: verify the order (that it was sent and when), verify that my options were correct, and use the order number to call Ford customer service directly.
This smaller dealership (seemingly in selling volume and number of total vehicles on the lot) has received one ST to date. To my knowledge, I was the first person to order an ST from this dealership—the sells manager ask me several questions about the selling price from other dealers. Conversely, a much larger dealership, which was not willing to negotiate with me, has not received a “new” ST. The dealership obtained a total of three used STs with less than 2000 miles and sold two for top dollar. These vehicles did not have the original factory sticker on the window, so I asked the sales rep if these were new or used vehicles. When I walked in to the dealership, the STs were located with the new vehicles—misleading or good salesmanship? More importantly, I haven’t determined the relationship between volume sales and quantity of new orders. However, I will continue to ask the hard questions and post the answers here.
With demand for the ST far outstripping supply, I wouldn't count on rebates for a long, long, long time.
this topic is being "frozen." Please continue these discussions in Topic 1847 2K Ford Explorer Sport Trac. Thanks!
Front Porch Philosopher
SUV, Pickups, & Aftermarket and Accessories Host