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Steve, Host
That's what made it such a sweet experience. After having it for 24 hours, I couldn't be more pleased.
Only one thing that was a little disappointing. I wrongly assumed that this model had automatic headlights and it does not. My venture had this feature and I became very accustomed to it. But, I am extremely happy with it. It is very beautiful and has a super ride and drive.
Next time I'll scroll up a page and check for a previous post :-)
Steve, Host
2003Hemi--Does your dealer want to hear from us other Quest shoppers? If so, please provide some contact info.
Thanks Guys!
my local dealer Quirk nissan in MA is selling 2004 Quest 3.5SL for 3500 USD below MSRP. Price with seat pkg, power sliding doors & gate, rear sensing system is 25215. Which is much better then what I paid for my 03 Ody EX.
Hope this helps to future buyers.
MJ
shenkar---Yep! The bottom line price did include the trade-in of my chev.
Steve, Host
Extended Warranties
Steve, Host
If you are looking for a deal, this might be a good time to get one.
If your numbers are correct, I think you got a pretty good deal with the warranty. You were paying an additional $12 per month for 60 months over what you would have to pay if you went with your credit union. Apparently Nissan gave you a better rate as an incentive to purchase their warranty. It amounts to $720 or about $500 in today's money for three extra years or 64,000 extra miles. I think it is a very worthwhile investment.
You cannot determine the cost based on the 4.09%, which is probably a bundle deal with warranty. I would say that for $500, you have bought a lot of peace of mind. This is one of the few occasions that I think the warranty is a very good deal.
You must have got smarter after the visit to Japan! Well done!
Btw, two Denver area dealers advertised almost $2,000 off on the S model in today's paper. Have anyone seen similar discount in other areas?
They're giving me about what CarMax offered me for my trade, and selling me the Quest for approximately $600 over invoice, with me putting down $2000 and getting 3.9%/60 mos.
Pretty good (about what I wanted to pay) but not fantastic enough to get me to buy right then. Basically, I'm holding out for a deal that makes me willing to give up the $2500 I'll make selling the trade myself vs. the $800 I'll get trading it in (trade-in value minus loan balance).
The DVD is aftermarket (yet to be installed), but I believe I got it for a great price, about $400 over invoice depending on how much the DVD costs them to install. I also added to their profit by buying $300 worth of paint sealant and leather protection, supposedly money-back-guaranteed for 5 years, a $800 5 yr/60K miles extended warranty (gold +?) with $50 deductible, and $350 gap insurance. I'm getting rid of the last one by refinancing with USAA (free gap insurance, and beating their 4.24% with 4.05%) as soon as I can get the finance guy to return one of my 4 calls so far today.
The buying experience was a little painful -- I wouldn't recommend this dealer unless you know exactly what you want and how much to pay for it, they happen to have it, and you're willing to play hardball with them to get the price you're expecting. I mean, I've got the van, but even with a prenegotiated price, it took 3+ hours to do the paperwork, finalize what was supposed to be a final price, and get through finance and everything. They kept repeating that I was getting a great deal because it was the end of the month and quarter, etc. I got a confidence boost about the price because on the way there, when I told another dealer the deal by cell phone, he basically said "if they go through with it without adding stuff on, then good luck, because I can't hit that price, they're right at cost".
Message/email me and I'll tell you who it is if you really want, but you may have to catch them at the end of the month again to get that price.
<sigh> I'm glad it's over, it was exhausting, but I got a good price, I think. Right??
Hassle was non-existant. We faxed a request for this specific van (less the running boards) to 25 dealers in a 100 mile radius, giving them 30 hours to respond. First reply came in 2 hours later. The deal we took was the second one to come in, and we actually got another one for $250 less, but I specified that earlier responses would be ranked higher, so I had to keep my word.
The lower priced van did not include the Running Boards ($444 dealer cost) and my guy split the $250 difference with me so I figure I got my van for only $100 more than the van without the boards.
Results of this deal: Edmunds MSRP = $34,330. Edmnds Dealer Cost: $31,345. My cost: $31,092 ($253 BELOW invoice) (Keep in mind, we passed up a deal at $500 BELOW because they responded slow) . Best part of the deal: No-haggle; No-hassle. Best buying experience ever!!
How did you get the dealers' fax numbers? Just call'em and ask?
Since you went throught it, would you speculate on why the dealer of a pretty hot vehicle might have been willing to settle for the holdback (or a little less) as his profit?
Were there "processing fees" attached or was 31092 out the door (plus tax)? Thanks and good luck.
I called when I did mine, but often the fax numbers are posted on the dealer's website.
Steve, Host
I won't usually pay "processing fees", but in this case, it represented most of the profit they made on this deal. So it was still a win-win situation.
As for WHY they did the deal, on a "hot" model. I can't say for sure, but my suspicion is that the spin on how hot they are is mostly that...SPIN.
All the dealers were willing to deal. Even the rural dealers with only a couple in stock. The metro area dealers, who all had plenty in stock, were all willing to give deep discounts.
I started this process of with an email to only one dealer who came back with a MSRP offer. I pretty well reamed him out, and threatened to flame him on the enthusiast auto sites if he didn't get real...whereupon he came back with invoice plus $1,500. I told him no-dice, and got all the dealers fax numbers right off the Nissan website. And the rest, as they say, is history.
I made that mistake more than once when passing our local Nissan dealer when looking over to see if they had any new Quests on the lot.
The color is autumn red. In bright sun light it has a burnt orange look. In shade it has a deep "autumn red" look.
We liked the deep red, but not the burnt orange. So we bought the Green Tea, which maintains its color well in all light.
$33,400+$199 window etch+$299 prep + sales tax
walk out $35,914. I asked for Green tea or sahars gold and dealer said a week to deliver which is friday 10/10 . He called me today and said that that he is finding it difficult to
find one, so he offered a 2 dvd , nav at $34,700
($600 over edmunds invoice) sales tax prep etc etc would take the walk out price to be $37,293.
I was just wondering if the extra dvd/nav was worth the extra money. I was planning to get a gold coverage for the se/single dvd Priced at around $1000. But kind of feel that the dealer has a bait and switch on me.
I have a $500 deposit on, and was wondering if I could bail out of this deal.. Very very difficult i know. I can wait one more week for him to deliver the se/single dvd or settle for the dual dvd/nav for the extra $1400 tommorow itself..
what a fix.. my passat was a better experience..4 years ago.. any way i still like the SE for its looks
Any suggestions and tips.. deeply appreciated..
vax
Remember, getting your deposit back is a hassle, but if the dealer has any sense of customer service, they won't want you to be forced to buy a car from them just because they won't give your deposit back. I can tell you from personal experience that they take neutral or negative survey responses from you very seriously, especially if it's the official Nissan survey (which I just received today, but there is at least one phone pre-survey, in my case from JD Power). They won't want you to be unhappy, because you still have the ability to make life difficult for them if you don't give them positive customer satisfaction ratings. Nissan corporate doesn't look kindly on dealers whose customers say in surveys that they "definitely would not recommend" that dealer to someone else (as I did, for reasons that I won't go into).
Are you in a particular hurry to get the van? If they don't have what you want, make them find it or order it for you! I'm assuming that the agreement you made when you put down your deposit was for what you wanted, at the price you were willing to pay. If you don't want to spend the extra money on the dual/nav, then don't, or make a counteroffer to the dealer that puts them closer to invoice (~$200?) for your inconvenience. Or make them give you the warranty you want for $500 instead. Or, depending on your credit, give you their lowest finance rate (probably around 3.9 for 60 months, not sure what term you want). Make them give you something for your "trouble", or find what you want.
You are still the customer, and even if the customer isn't always right at the dealer during negotiations, they are when they fill out the surveys for Nissan corporate. Use that. You're still in control of the process, even if they don't want you to know that.
Sure, they have your deposit, but that doesn't obligate you to buy the van from them right now, does it? I'm sure that the salesperson and the dealership is already counting on your sale for this month -- what if you were to tell them that you won't take delivery until they get you exactly what you want, perhaps next month? Be nice about everything, because reading the "inconsiderate buyers" forum will tell you that being anything but nice won't get you anything, but know what you want and insist on it. Remember that the dealer wants to make a sale to a happy customer just as much as you want to buy a van, perhaps more.
I have the Dual DVD. Its not a major attraction unless the third row seat is occupied most of the times. The single DVD screen is large enough for the third row as well, even otherwise.
But we love the Nav. With my wife's penchant for losing her way, its handy. Of course, if I had a choice between spending that amount on extended warranty and Nav, I'd always go for the warranty. Just my 2 cents worth.
I have the Dual DVD. Its not a major attraction unless the third row seat is occupied most of the times. The single DVD screen is large enough for the third row as well, even otherwise.
But we love the Nav. With my wife's penchant for losing her way, its handy. Of course, if I had a choice between spending that amount on extended warranty and Nav, I'd always go for the warranty. Just my 2 cents worth.
I gave it a hard thought and rejected his offer.
He told me he will keep looking for the one I wanted.
I will do away with navigation and will opt for warranty instead. And as stephenwb suggested, I will to have hold my cards in the feedback review.
Thanks everybody for your suggestions..
Shall post how the vehicle is doing once I get it..
Vax
I cannot say for sure anything is going to happen, but I am now in the wait and see mode...
Dealer called recently and said my order was rejected when dealer placed it with Nissan due to an overwhelming demand for the SE and a corresponding shortage of parts (transmissions). Only option is for dealer to find an SE from another dealer.
I'm trying to be patient, but I don't see anyone else complaining so I don't know if this story is legit. If I wait it out, it could be December before one comes in. Anyone else seeing this problem?
Where do you live? Is there anything special about the van you want?
Your dealer should be able to do a dealer trade, and have your van within 24 hours. There's no reason to "order" a van that's likely already sitting on some dealers lot just down the road.
Just make your saleman get on their computer and give you a printout of the dealer stock sitting on the ground in your area, then take your pick, and take home your van.
I feel good about it. If you like to know the dealer and sale rep.'s name. Please e-mail me.
It is my 1st post here.
I just bought SIENNA LE 8 Pass Pkg 7 for 26,500 after 1900 off MSRP.
The Supply situation has improved in 2-3 weeks.
Since I am now shopping for my brother for USED SIENNA, I saw one QUEST yesterday and liked FOLDABLE middle seats which no one has it now.
Simultaneously I heard about some REBATE coming next month which I believe is POSSIBLE because:
ON NISSAN WEBSITE they have special LEASE OFFER on model S with foldable seat pkg.
So if I can get about 2000 off MSRP on S model with seat pkg. at MSRP of 25,130 and 3000 rebate and if it costs me
FINALLY for maximum between 20,000 & 20,500 PLUS state taxes etc. I don't mind buying a new one instead of a used SIENNA.
DOES ANYONE ON THIS BOARD THINK IT IS POSSIBLE?
Thanks in advance for reply or email me please.
Thanks!