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The Aviator was left at the shop around noon and my wife got another Ford Escape loaner. Stay tuned.
Also, I had brought it in a month ago regarding the stearing wheel studder and it returned...I guess I'll take care of both.
One more thing...my LCD in the nav went dim on me. We kept it on auto with the default brightness and contrast so I don't understand what happened. I had to up it alot to get it back to normal. Has this happened to anybody else??
Thanks.
The Service Adviser contacted my wife this afternoon to come and pick-up our Aviator and told her that the steering vibration we were feeling has been caused by our "big tires". We replaced the lousy OEM Michelin tires after putting less than 5K miles on them and replaced them with 245/65HR17 (an OEM recommended size) All-Terrain Yokohama Geolander model. The shop foreman claims that any other tire but the original OEM tire will cause problems that won't be covered by warranty. I almost fell off my chair when my wife passed along the news to me.
My wife was too busy today to get into the matter with the Service Adviser (she's no dummy when it comes to cars, but she typically leaves these matters for me to deal with), so she just picked the Aviator up and drove home, un-repaired and highly dis-satisfied. She did tell me that the Service Manager thought the Shop Foreman's story sounded funny, but he didn't offer to step in and investigate further either. This guy was one of the Service Advisers less than two months ago, and I haven't met him yet.
As my wife was driving home, she noticed that the Service Invoice stated "Customer declined repairs". She immediately called the Service Manager on her mobile phone to state that no repairs had ever been offered, yet alone declined.
This is far from a "settled" matter in my mind, but I'm truly dismayed with the whole state of affairs with Ford Motor Company and their network of dealers. This '04 Aviator experience has been nothing like our '00 LS experience, and has virtually destroyed any goodwill Lincoln has built with me through my participation in a Lincoln Car Club. Given that Lincoln is killing off the only product I've had a good experience with, I doubt I'll be back in one of their showrooms next time I'm the market . . . which might not be too far off considering the experience we've had with the Aviator.
What? That's a bunch of crap. Is this a Lincoln/Mercury dealer, or a Ford/Lincoln/Mercury dealer? My dealer always gives me a Town Car when my Lincoln goes in, even for an Oil Change, which is not required by Lincoln, they just do it anyway. That's unbelievable! If there is another dealer anywhere near where you live, I would try them and politely escalate this to Lincoln. Your dealer is just awful, and you at least deserve a visit with the factory rep about the car. At LEAST!!
Lincoln used to require a Lincoln car as a loaner but now they only guarantee the owner "transportation" which could be a shuttle ride.
This is where a dealer can really differentiate themselves, but most don't.
Mongo - How did you know it was flooding around Vegas? I came back from Florida to find it wetter in Nevada than it was in Gainesville!!
On Gasoline many times I put in 1/2 93 and 1/2 89 to get the 91 mix. Better gas mileage with 93 in almost all tests...
No problems and very happy with SUV. IT is quiet at 60 mph in fact why have a radio that gets louder at highway speeds. I have to turn it down... ha.
Making a hard left there the steering would shudder/vibrate. It would always happen upon initially driving the vehicle from a prolonged shutdown (e.g. overnight). Most times after the initial start the problem would not repeat.
The dealer performed Service Message 04-10-1 and ultimately replaced the Power Steering Rack (3C5Z*3504*AA Gear Assembly). It's been a week since the fix and there are no signs of the shudder/vibration.
thanks, and good night all.
since the system was deigned this way, wouldn't it just be as easy as setting the chip that controls the airflow to not allow cold outside air in, or am i missing something?
and the Sirius radio. I took my first trip and found out that the kids cannot watch a DVD in
the back while we play the Sirius radio up front.
The nav system displays "SRC CONFLICT". I'm
finding out that this is a limitation with a
single aux input into the radio. THIS IS A BIG
PROBLEM!! I spent $1500 for a DVD player that I
basically can't use. There was never any mention
of this limitation when purchasing this. And
there's no mention of it in the manual of course.
I'm raising the issue with my dealer and going
to the factory rep. As far as I'm concerned they
can remove the DVD player, fix the headliner and
give me my $1500 back.
Anyone else?
Thanks,
Ed Mazurek
No, the kids are trying to listen/watch the DVD
through the supplied wireless headphones while
I'm trying to listen
to Sirius through the speakers. It doesn't work!
I get the SRC CONFLICT message. I can listen to
AM/FM or CD while the kids are watching the DVD
with the headphones. Just not the Sirius.
Ford is saying it's because there's a single aux
input into the radio and both the DVD and Sirius
use it. I say that's bunk! I paid for both!
Thanks,
Ed
I bet there will either be a TSB or an aftermarket solution for this problem soon.
FYI - Visteon is no longer owned by Ford. They're an independent company.
Carmen