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The top rattles when I drive on rough roads at speeds above 45.
Also I had to have the radio replaced, it had a crack on the radio display.
I have also called the g6 customer center and they have lied and are giving me the run around. I have talked to at least 3 different people. They say they will call me on a certain day and never do. When I call them, I ask for their extension and the other person says I have to leave a voice message. The last person I talked to was Allison and I asked to speak to her boss and she would not let me. The number to the G6 customer center is 1-800-762-2737.
What other help can I get because of this problem?
Models: 2006-2007 Pontiac G6 Built Prior to June 1, 2007
This bulletin is being revised to address new concerns with the top. Please discard Corporate Bulletin Number 06-08--59-003A (Section 08 - Body And Accessories).
Important: U.S. Dealers: Technicians should have viewed IDL course 12442.10V and 10206.13D. These courses will aid in the repair of the retractable hard top.
Condition
Rattle/ticking type noise over bumps in colder weather from mid-roof area - Correction 1, 1A, 1B
Rattle/ticking type noise over bumps from the front top of the windshield header area Correction 2, 2A
Creak/pop type noise over bumps from rear quarter panel area Correction 3, 3A, 3B
Seal itch type noise Correction 4
Snap/ticking type noise over bumps from rear quarter glass area 5, 5A, 5B
Snap/knocking type noise over bumps from rear shelf/tonneau panel/flipper door area Correction 6, 6A, 6B
Creak/pop/thump type noise over bumps in rear whell well area Correction 7
Creak/pop/thump type noise over bumps in rear trunk area Correction 8
Condition 1
Noise over bumps in colder weather from the mid roof area
Cause 1
The roof panel to panel pin to receiver may be making a rattle noise (either side of vehicle).
Correction 1
Procedure for Vehicles Built Prior to 11/15/2006
Remove the existing rubber sleeve and grommet and install a new rubber sleeve (P/N 25898407) and a new rubber grommet (P/N 15815546) to each of the pins. Adjust both pin receivers to the fullest rearward position to create a better compression.
Important: If after performing Correction 1 the noise is still present, contine with Condition 1A.
Condition 1A
The roof panel to panel side rod latch to striker may be out of adjustment, causing a rattle (either side of vehicle).
Correction 1A
Procedure for Vehicles Built Prior to 7/18/2006
Slightly loosen and adjust both panel to panel side rod latches to fit tighter to the striker when the roof is fully closed. If a loud pop noise is heard when opening the roof, the adjustment is too tight.
Condition 1B
Noise over bumps from rear roof area (either side of vehicle).
Cause 1B
The roof side arm UP stop rubber bumpers may come off or may be out of adjustment and create a creak/thumping noise (both sides of vehicle).
Correction 1B
Procedure for Vehicles Built Prior to 2/28/2006
Open the roof to the service position. Replace any missing rubber stops. Measure the ehight of the bumper screw from the bumper servace to the base of the attaching arm. Loosen the jam nut at the base of the bumper screw and adjust the bumper height to 13 mm (0.51 in). Tighten the jam nut.
Condition 2
Noise over bumps from the front roof area.
Cause 2
The front roof panel pins to the header bracket may be out of alignment making a ticking/rattling noise (either side of the vehicle).
Correction 2
Procedure for Vehicles Built Prior to 05/16/2007
slightly open the roof. Place a piece of maksing tape over the bracket hole. Close the roof enough to observe pin alighment. Remove the interior trim access cover behind the sunshade to expose the three receiver bracket screws. Adjust the bracket in the required direction to center the pins in the receiver bracket and tighten the screws.
Tighten
Tighten the screws to 10 N m (89 lb in).
Condition 2A
Noise over bumps from front area with top closed.
Cause 2A
this ticking/rattling noise may be coming from the front header damper.
Correction 2A
Clean the four fingers with alcohol and install flocking tape.
Condition 3
Noise over bumps from the rear upper quarter panel (either side of vehicle).
Correction 3
For Vehicles Built Prior to 10/30/2006
Notice: Take precaution not to damage the outer sheet metal.
Remove the rubber seal from the top of the quarter panel and slightly move the inner sheet metal away from the outer sheet metal.
Condition 3A
Creaking/popping noise over bumps from the rear of the door (either side of vehicle).
Cause 3A
the door spring pin may be out of adjustment or frozen.
Correction 3A
Adjust the receiver to pin and lubricate the door spring pin.
Condition 3B
Deck lid area metal creak/pop noise ober bumps (either side of vehicle).
Cause 3B
this noise may be caused by the stand-off bracket making contact with the paint.
Correction 3B
Procedure for Vehicles Built Prior to 04/03/2006
Adjust the deck lid stand-off bracket and install a piece of mylar tape to cover the paint area. Use alcohol to clean the area.
Condition 4
Noise from roof seals.
Cause 4
the seal may be dry and making a noise.
Correction 4
Lubricate all seals (refer to illustrations) with GM Dielectric Silicone Grease.
Condition 5
Noise over bumps from top of the quarter panel and the base of the window (either side of vehicle).
Cause 5
The rear quarter panel window belt molding may be making a clicking/snapping noise.
Correction 5
Procedure for Vehicles Built Prior to 10/12/2006
Remove the window belt molding and clean the flange of the quarter panel with alcohol. Install three pieces of BRS Tape (flocking tape) to the flange and install the belt molding.
Condition 5a
Snapping noise from the rear quarter panel/roof area when cycling top open (either side of vehicle).
Cause 5A
This condition may be due to contact between the rear roof panel trim and the quarter panel upper trim.
Correction 5a
Procedure For Vehichles Built Prior to 03/01/2006
Slightly adjust the quarter panel upper trim outward.
Condition 5B
Noise over bumps from mid-roof area(either side of vehicle).
Cause 5B
the top of the front door clip may be squaking/itching or making a ticking noise.
Correction 5B
Adjust the door glass clip outward and lubricate with GM Dielectric Silicone Grease.
Condition 6
snap noise from rear shelf area when clcling roof.
Cause 6
The bulkhead may be damaged from the rear seat upper trim that is not fully seated.
Correction 6
Procedure for Vehicles Built Prior to 05/04/2007
Verify that rear seat upper trim is properly seated. Verify that the center tonneau and the flipper door area area adjusted properly or this issue may reoccur. Refer to Corporate Builletin Number 06-08-67-013.
Condition 6A
Noise over bumps from the rear shelf area.
Cause 6A
The tonneau flipper door may be contacting the center panel while the roof is in the stored position (both sides of vehicle).
Correction 6A
Procedure For Vehicles Built Prior to 03/30/2007
From the side of vehile, observe the clearance of the flipper door to the underside of the center tonneau panel. The clearance should be 2-3mm (0.0
I have an orchestra concert tonight in a snow storm so I better get off the computer and ready to walk out the door. I did drive alittle bit in about 3 inches of snow today and car seems to handle well.
Will get back to everyone before the weekend is out with the details off my dealer invoice for the roof repair.
Thanks again for the detailed post.
Bill
The first time I took it in the service manager was like "we don't have time for this, come back later (I had my oil changed at the same time so they just changed the oil).
The second time I took it in they had the car for 4 hours and could not fix it. I was told that I would have to make an appointment and they would have to keep the car for a few days. The tech bulletin I provided was like 20 pages and he said it will take some time to figure it all out.
I just dropped my car off today December 27th. I told him to fix it and take your time because I do not want to bring the car back again. Will update everyone as to the outcome.
Kevin
Giff2
Still have problem where when the heater is on panel or floor, air and noise comes out of the front window defrost. Still have a transmission lurch mostly on hiways in congestion when you speed up.
Still overall disappointed with car--with Stereo was a bit better--the cars is "OK" but does not wow me other than the fact its a four seat hardtop convertible.
I guess better than the chrysler new one where nardelli dissed it last week and 20k less than the BMW class leader.
Have any of you replaced any of the stereo components with aftermarket items? For those who did, were you able to dramatically improve the sound? If so, I could use some suggestions.
The rest of the car seems fine. It looks awesome. It's very comfortable & quiet. Performance seems decent although the car seemed to struggle on the portion of the Simi Valley freeway that goes uphil. If I could do something about the stereo I would be happy with the car.
Needs amplifier, speakers, subwoofer--
no real sound separation.
They market it as sounding top end with Monsson but its not and thats because its a lower end car.
My dealer said its operating as designed--and then said its not a bose.
if anybody has modified i too would like to hear what you have done if on the cheap. I do not want to pour $$ into the car. Will dump it at the end of warranty as I suspect tehre wil be loads of problems.
Also wish they would have put in aux inputs jack. GM is not too visionary.
I took it back on 1-7-08 to have the rear passenger cup holder replaced. While I was there I talked to the service manger and told him that the top still rattled and he said that the car was designed that way and that they have done all they could.
I am not satisfied, so does anybody know what course of action I can take. Can I file a lemon law complaint.
I will take it to the dealer to try to get this fixed.
One more thing...........I don't live in a cold weather climate. The weather here in SoCal should not have the same effect on the car in the same way that some of the other posts described. But I still have the rattles.
If anyone has a copy of the GM Bulletins I would really like a copy !!!!!
My advice to you would be to make certain you keep a VERY detailed log of the issues you are having. Keep the work orders from the dealership. IF you continue to have troubles follow the Lemon Laws for your state. Unfortunately I can also tell you this is a very slow, annoying process. After the final repair attempt was not completed in the allowed time line I requested a buyback. I am currently fighting with GM to see if we can make that happen. I haven't had my car since Mid October, and we haven't had the hearing yet.
Take lots of pictures, if possible while the dealership has the car disassembled. Good Luck !! :lemon:
Today I put the top down (temp in the 60's), went to the grocery store and back home and the top would not go up! I talked to the dealer just last week about this intermittent non-working top and asked if there had been any service bulletins. He said "No." Has anyone else out there had this problem?
If it is a cold weather issue does anyone know why it has such an effect?
The stereo is actually growing on me. I guess I needed to fiddle with it a bit. It's still average at best but at least it seems much more listenable (XM & CD's) than I originally stated. FM sound is still awful.
You say great car performance. Do you have 3.9 engine? I have 3.5 and it seems to be underpowered, especially on Freeways at a higher speed. I find myself using Manual Mode a lot so I can accelerate better. Car accelerates very poorly with Automatic Trans. If any of you have 3.5 engine, I'd be interested to know if you're satisfied with it's performance.
The weld on the body panel in the trunk of the car, on the side that the mechanics for the top are located, is coming loose. This is a problem you can't see unless you take all the trunk finish out. If you can stand on the side of the car and push on the rear quarter panel and it squeaks this could be a large portion of your problems. The service manager explained to me that every time they adjusted the top this weld would give a little more, that is the reason the rattles are better for a short while, but always come back. If they fix the weld, maybe that will be a long term fix.
This problem was found on the final repair attempt on my 2007 G6. To my knowledge there is no bulletin on it yet because a lot of dealerships don't know of the problem. My dealer only found it because my car was taken apart to an extent that most cars never reach. After finding it in my car they have seen it 3 or 4 times in other cars in less than 2 months.
GM will be buying my car back because I won the arbutration hearing, but maybe this information will help other people not have to go to that extent. The G6 is a very pretty car but GM still has to work out all the bugs.
Good Luck!
all you have to do is get in any other car-even a 2000 grand marquis or an 1999 explorer (my other cars) have a better stereo.
Here is what the service order says: Customer states rattle noise from convt top while driving. Test drove, heard rattle, inspected vehicle, reviewed customer information from internet, looks like other dealers having trouble fixing rattles, some noise may be inherent to design. Reviewed bulletin and lowered headliner, needs new bumpers and grommets to start with. Removed rear glass trim, installed new bumpers and adjusted, installed new rubber sleeves and adjusted pin receiver, adjusted panel latch. Reassembled headliner.
I will update if the rattle returns. Oh, and I do have the same heater issue that someone else mentioned where air comes from the windshield defroster even when the panel is set to floor or floor/dash. I just noticed that this morning. Good luck to all. Chrissy
TSB#06-08-59-003B
Part#'s 25898407 and 15815546 they need to order 2 of each.
These are two new rubber sleeves that install on the two pins located on the rear top half. They mate with two reciever block that will need to be adjusted to the rearward most position.
We love our G6. The top rattle has been the only major problem we have had. see below for symptoms and solutions for this TSB.
Also if you hear a creak it may be coming from the two rubber seals in the doo jam rubbing. apply some Dielectric grease and it stops.
Service bulletin "Rattle/Creak Noise Retractable Hard Top (Convertible) (Adjust Roof) #06-08-59-003B - (07/30/2007). Models 2006-2007 Pontiac G6 Built Prior to June 1, 2007. The conditions identified in the document were
Rattle/ticking type noises over bumps in colder weather from mid-roof area; Rattle/ticking type noise over bumps from the front top of the windshield header area;
Creak/pop type noise over bumps from rear quarter panel area;
Seal itch type noise;
Snap/ticking type noise over bumps from rear quarter glass area;
Snap/knocking type noise over bumps from rear shelf/tonneau panel/flipper door area;
Creak/pop/thump type noise over bumps in rear wheel well area;
Creak/pop/thump type noises over bumps in rear trunk area.
I would print this off and bring it with you - I find my vert's clunking roof sound is worse when really cold out. Planning on bringing it in next cold snap - when warmer the noise is greatly reduced.
I'll be taking my car in for a laundry list of issues in early March, I'll also ask them to look at it then. My plans for repairs in March:
- broken plastic latches on back of driver seat & side airbag
- mis-fit of plastic panelling on wall leading up to passenger seat-belt
- no-power from the lighter (looks like a piece might have been missed in assembly)
- dent in back rear corner panel (got hit by some a-hole in the parking lot who never left a note
- get a replacement key FOB (original had a bad solder on the battery casing & stopped working
- maybe try to get them to work on noise from the top if it's acting up at the time
First of all this car looks amazing in the sun especially with that paint job, I can't wait till March or April when I'm able to drop the top.
I previously had a Mini Cooper Convertible, and this car is actually more fun to drive so far, more responsive and faster.
I'm sorta mad they didn't put an auto dimming mirror or Xenon lights on this car, that pretty much would have made my day. Also wish the gas mileage was a little better 15/22 sorta sucks but I work a mile from my place so its not to bad.
I do have a few concerns/issues if anyone has the answer.
1. Does the 6 Disc CD changer not play Mp3 CDs? Even my old sunfire did this.
2. Is there a way to stop the AC from coming on everytime I turn on my car when its set to Auto?
3. There a few scuff/scratch marks in the interior plastic, any way to do anything about that?
4. Looking in the rearview mirror through the back window has a glossy/blurry look.
wish the gas mileage was a little better 15/22
- I've cleared 10K miles on my car and have found my mileage improved to about 18/24. Fortunately I'm not far from work either, it took me over a year to hit 10K miles.
1. Does the 6 Disc CD changer not play Mp3 CDs? Even my old sunfire did this.
- It won't play MP3s unless you burn them as regular audio tracks. This issue inspired me to get the XM subscription.
2. Is there a way to stop the AC from coming on everytime I turn on my car when its set to Auto?
- If the interior humidity is high, AC automatically turns on to keep your windows from fogging... it's a good thing that it turns on if you want to see out the windows, so I'm not sure why you'd want to deactivate it.
3. There a few scuff/scratch marks in the interior plastic, any way to do anything about that?
:confuse:
4. Looking in the rearview mirror through the back window has a glossy/blurry look.
- Mine looks fine...
2) Only reason I don't need the AC on is because when its 30 degrees outside and the AC goes on, it actually makes the heat blowing out of the vents colder, and besides you get worse gas mileage with it turned on.
3) The interior plastic is very cheap seems to scuff or scratch easily, was just looking for a way to touch it up if that happens.
4) Looking out the back window is fine, it just seems to be when I look out the rear view mirror through the back window, almost like a glossy blurr.
If GM does buy back the car, I will be thrilled to get rid of it. As I've said before, aside from the great looks of the car and having the HTC, there is really nothing else this car offers except sheer mediocrity. Maybe if I had the 3.9 instead of the 3.5 I would be a bit happier with it. The 3.5 performs like a bunch of mules are pulling the car.
anyway, getting to the paint. I had the car in at local dealer regarding the ongoing rattling of the roof.. I received a call from the tech advising they must STOP working on the car immediately as my warranty was void due to an accident I did not disclose.. I thought the guy was out of his mind.. The approach, lack of customer courtesy and the assumption that I had an accident and did not advise them as to body work.. I immediately spoke to service mgr, sales mgr at dealership where car was purchased and was on the phone with Pontiac corporate. After hrs of calls and me threathing to bring a friend from the news to the dealership, they asked me to come back to the dealership and look at my car side by side with another new one from the lot.. they looked the same.. basically the tech jumped to conclusions and made assumptions without reseaching. The paint... especially metalic will take on shade varations and even thicker in areas..
In the end I was so unahppy with the ongoing rattles, vibrating in steering wheel, drivers window ratteling while down, I finally got GM to return my extended warrantly money and with the trade in being pretty generous, i purchased a new car.... I would never recomend this car........3.9 or 3.5.. best of luck to you!.
On top of the rattles, BAD performance, & subpar stereo, I am now going to pay through the nose for GAS. The gas mileage on this car is horrendous. They posted 20 - 28 yet my highest does not go beyond 20 while it mostly hangs between 18 and 19 mpg. And this is with the weak 3.5 engine. (I do freeway and street driving equally).
One lesson I learned here. Always insist on taking a car on the freeway to test drive. Had I done that, I never, ever would have bought this car (at least not with the 3.5 liter engine).
I agree with stereo comment-low power amp and speakers-the so called monsoon. No mp3 plug , poor tranny, rattles, low gas mileage (BMW gets the same mileage with a faster and better car) --i
my car goes at the end of 3rd year--I got 3 yr zero financing.
need to avoid future problems.
initial thoughts:
good--interior has two tone black on tan with fake walnut touches, and has a better look than i thought...the top works well so long as you hold the button until the all clear msg on radio comes on...manual override kind of nice...quiet interior and solid overall feel on ride.
bad--the hard top is a maintenance call waiting to happen with all the gizmos and seal issues, but i can't say i've had a problem YET. only used it five times...the front driver's seat bottom doesn't slide up when you try and put something in the rear seat....
Was this a brand new 2007? For 24.3 maybe I need to get shopping.
I am one owner of these cars who is very happy with it. We have the 3.9 and the 3.69 ratio diff and I must say the car is very peppy including over 100 MPH.
We have had a few rattles, but they have been taken care of. I wish all of my cars through the years would have been this fun!