Stories from the Sales Frontlines

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Comments

  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...Her second choice is an Eclipse..."

    Small world, I'm looking at the same cars. The Eclipse is not selling well so demand should be low. When I was at the auto show I sat in both and found them to be of similar size inside even though the Eclipse is suppose to be a compact coupe. Altima has a better driving position and the performance specs are slightly better in almost every area.

    I'm also looking at the Pontiac G6 coupe and the new Honda Accord coupe. The G6 has a lot of rebates on it. The Honda is beautiful inside but a bit pricey.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...the cost of living is great and so are housing prices..."

    They would be with your screwy liquor laws. Just try to buy a six-pack at the local Wawa. :P

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • greanpea68greanpea68 Member Posts: 1,996
    Old farmer,

    I put some info on Altima coupes for you. Let me know if that helps.

    GP
  • mjohnsnmjohnsn Member Posts: 5
    Mack, I know I just started posting, but I've enjoy your tales and and humor. Chin up, I'm pulling for you and you are in my prayers. Take care.
  • joel0622joel0622 Member Posts: 3,299
    I've got more craters on my head than the moon! That's why I don't think I would look good bald.

    Uh Mack I got some bad news Bro. I have seen pictures of you and it won't matter if your bald or got hair down to your [non-permissible content removed] your still won't look good. :P :D
  • isellhondasisellhondas Member Posts: 20,342
    Just remember cars that don't sell well new are even worse sellers used.

    Cars that have "a lot" of rebates have these for a REASON.

    "A bit pricy"?? Remember..." Total cost of ownership".
  • mackabeemackabee Member Posts: 4,709
    Thanks buddy. Here's a picture of MY TRUCK.
    image :shades:

    and here's the other one. :)
    image
  • sterlingdogsterlingdog Member Posts: 6,984
    You big dumb bell! You're the one that kept telling me that grammar, etc. didn't have a place here, and now you want me to say something? :confuse: Do you know how hard it has been for me not to scream at pushingtin? So you want the Hosts to delete me, do you? I'll make one stab at it, and if anything happens to my post, I hope that your conscience bothers you---for at least a split second. :D
  • snakeweaselsnakeweasel Member Posts: 19,617
    Yeah, I'm selling Toyotas in the western suburbs of Chicago.

    May I ask which burb?

    2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D

  • fezofezo Member Posts: 10,386
    Gotta watch those Philly folks. We get them by the boatload here at the Jersey shore. Nuttiest drivers I've seen. I mean we get New York drivers and they are nuts but there's a pattern to it. Don't do anything to get in their way in passing you and don't dare pass them and you'll be fine. Philly people just make random turns and speed changes. I think it's a game. After all these years I've yet to discern the rules.

    Usually I blame this on PENNDOT who seems to think that if there are 6 turns between point A and point B that they only need to put signs at three of the turns since you need to bear some of the responsibility of figuring out where you are going. The only problem with this is it would mean all drivers from Pennsylvania should act like Philly drivers and they just don't.

    Maybe the Philly folks are just dodging imaginary potholes.
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • toyota2lexustoyota2lexus Member Posts: 13
    When I started selling Toyotas in the DC area in the early '80s the Toyota reputation had not been established and all the cars that we sold were imported from Japan.

    At that time the value between the Yen and the Dollar was much disproportionate, the cars were much cheaper than American auto's, the dealers in the area would add addendums to the retail price asking $3000 more than the factory MSRP.

    The product was scarce, most of the cars were sold before they came in by truck, prices were not very negotiable, about the most discount a person would get was a $1000 off the addendum sticker.

    I sold ten cars my first month and got the biggest paycheck I had ever made up to that point, I was hooked.

    Toyota opened up their first plant in 1986 in Fremont Ca. and built the FX 16 and Corollas side by side with the Chevy Nova. As the cars started becoming easier to build Toyota started talking up customer retention with their dealer network, they wanted people to be as happy with their purchasing experience as they were with their cars.

    Any dealer money that a salesman might make from the factory for the sale of a car was dependent upon the salesman scoring above average on the customer satisfaction survey.

    Later customer satisfaction became important to dealers as well, the dealers with the highest scores would get extra cars and bragging rights among the dealership groups.

    A salesman Customer Satisfaction score as measured by a survey that goes out to a majority of new car purchasers became a way for dealers to screw their salesforce out of a part of their commission. Dealers would penalize salesmen whose scores were not above average by withholding a sizable sum of their commissions at settlement every month.

    It's the most frustrating thing in the world when a customer you loved and thought loved you returns a survey with a failing score because of something they checked off that you have absolutely no control of, something like appearance of parking, courtesy of the finance person that settled the deal, vehicle clean and without imperfection, ease of parking at the dealership.

    If a customer is bargaining with me about the price of a car and I'm not willing to reduce my price further and lower my commission, that customer has only to say that if I agree to their offer when they get the survey they'll be sure to give me a perfect score to make me do anything that they want.

    I find an increasing amount of people are aware of this and use it to good effect in negotiations.

    I think that CSI is simply a tool for the manufacturers to help their dealer network pay less to commissioned salesmen, if their dealers can't make money from customers they'll help their dealers screw with the money that they would otherwise have to pay to salesmen.
  • sterlingdogsterlingdog Member Posts: 6,984
    Hosts, please just let me have this one time with him.

    Tony, you write beautifully and express yourself extremely well---with one exception. :cry: You MUST break your thoughts with new paragraphs so that you don't stress the reader, and can get your points across to us. It's easy to do. Each time that you change ideas, points, or thoughts just indent the next statement. An example would be your father's views about Ford Motor Company in your previous post. Those thoughts make a nice paragraph. Please help the guys here so that they can be interested in what you have to say. :)

    I agree with what you say about the loss of small business in America. (Notice that I changed paragraphs because this is a different topic.) Chicago is very lucky to have a person of ethics and a caring nature such as yourself. When it comes to the treatment of customers, many car salesmen could take lessons from you. :):)
  • sterlingdogsterlingdog Member Posts: 6,984
    You are a jewel. You stop by and see your customers on your own time. That's great.

    I know that it sucks, but if you have to do the bald thing, it will be ok. I finally had to do it and most people really like it.

    You know how guys are about saying things, but all of them here really are pulling for you. You need to be reminded of that once in a while. :)
  • jmonroejmonroe Member Posts: 8,989
    You MUST break your thoughts with new paragraphs so that you don't stress the reader, and can get your points across to us. It's easy to do. Each time that you change ideas, points, or thoughts...

    THAT'S IT...he has posts that are a screen and a half sometimes two screens long without an eyeball break and this is all you have to say? :confuse:

    I'm terribly disappointed with your reprimand. :mad:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • sterlingdogsterlingdog Member Posts: 6,984
    Listen BoZo. :mad: If you want the Reader's Digest version, then you tell him. GONE WITH THE WIND and WAR AND PEACE had paragraphs which didn't bother those of us who could read. Give the boy a chance. I gave you several. Unlike you, he may learn something. Any more out of you and I'll tell the Hosts that you are secretly a "closet grammarian." Where is my emotorcon for smarta--? :lemon:
  • jipsterjipster Member Posts: 6,299
    Listen BoZo

    He being a lifetime member of the "Bozo the Clown Fan Club", Tidester wrote me that the "z" in Bozo should not be capitalized. I'm reporting you to the grammar cops. :P
    2021 Honda Passport EX-L, 2020 Honda Accord EX-L, 2011 Hyundai Veracruz, 2010 Mercury Milan Premiere.
  • sterlingdogsterlingdog Member Posts: 6,984
    Please excuse me for replying to your post, but I wanted "pushingtin" to see how well you wrote your 12 paragraphs. Though the passage is lengthy, it is interesting to read. Thanks. :)
  • sterlingdogsterlingdog Member Posts: 6,984
    Now see. That's what happens when you write during angry moments. You're correct of course. Don't tell jmonroe, and he'll never know the difference. Poor Mackabee---I didn't practice what I preached to him about diplomacy. But then, there are exceptions when you deal with the lame brained. :D
  • mackabeemackabee Member Posts: 4,709
    Thank you.
    :)
    Mack
  • mackabeemackabee Member Posts: 4,709
    Smarta-- emoticon, close.
    image

    Mackabee :shades:
  • mackabeemackabee Member Posts: 4,709
    Which lame brain are we talking about? Joel? image
    image
  • mackabeemackabee Member Posts: 4,709
    Well I didn't have the image to get my haircut today. I did wash my Camry which was quite dirty. I didn't realize how nice it looks when it's clean.
    I stopped at the supermarket to pick up some groceries and a hot babe image was giving me the eye. :blush: Always happens when I'm by myself. They think I'm single and start up a conversation image until I mention Mrs. Mack is waiting at home for her fruits and vegetables.
    Came home and played my drums for a bit. It's getting harder to hold the sticks with the neuropathy getting worse but I gave it the old college try! Tried to play image "Make me smile" the drum breaks at the beginning and at the end of the song are really tough! Good night y'all, gotta get some rest for tomorrow. :shades:
  • mackabeemackabee Member Posts: 4,709
    Actually it's a way for the manufacturers to pay less to their dealer network. We just end at the bottom end of it.
    Mack
  • sterlingdogsterlingdog Member Posts: 6,984
    Which lame brain...

    You've got to keep up with your post readings. It's the one that lives in Pittsburgh. Joel's the nice guy.
  • tidestertidester Member Posts: 10,059
    Tidester wrote me that the "z" in Bozo should not be capitalized.

    Gosh, Jips, I don't recall that! It must be (very) early onset Alzheimer's! ;)

    tidester, host
    SUVs and Smart Shopper
  • verdugoverdugo Member Posts: 2,288
    They would be with your screwy liquor laws. Just try to buy a six-pack at the local Wawa.

    Or after 9PM or on Sunday. Or wine at a Supermarket. Or ... the list goes on.
  • greanpea68greanpea68 Member Posts: 1,996
    Where is my emotorcon for smarta--?

    You could use: ( E= ! M2 ) ;)

    That might be able to work!
  • greanpea68greanpea68 Member Posts: 1,996
    It's the one that lives in Pittsburgh

    Roethlisberger reads these forums?
  • graphicguygraphicguy Member Posts: 14,233
    oldfarmer.....I've got no skin in the game as far as what my friend wants to buy. I'm just a conduit for information so far. My guess is, once she make a choice, she'll haul me with her.

    I relayed the info about the Altima Coupe....new model, few discounts, blah, blah. I also told her that the Mitsu was priced the same on the MRP sticker. But since the discounts are more plentiful, there'd probably be a $1,000 swing in what the bottom line cost would be between the two (Altima being higher).

    She's a soux chef at one of my favorite restaurants. As such, she doesn't make a lot, but is learning a ton, in hopes of opening up her own joint. She actually likes the look of the Eclipse better. I believe they have a better warranty, too.

    She's no speed demon. She just likes sporty coupes. Her current ride is an '01 Celica GT. Nothing wrong with it. It only has 48K miles. I told her to keep it. She just finished paying it off a few months ago. She's bound and determined to have another car note, though.
    2024 Kia EV6 GT-Line AWD Long Range
  • sterlingdogsterlingdog Member Posts: 6,984
    You could use (E=!M2)...

    Not a bad idea!
  • greanpea68greanpea68 Member Posts: 1,996
    You could use (E=!M2)...


    I was hoping someone would get it. :)
  • kiawahkiawah Member Posts: 3,666
    I don't get it, pls splain
  • jmonroejmonroe Member Posts: 8,989
    She just finished paying it off a few months ago. She's bound and determined to have another car note, though.

    There is a hard lesson to learned here but it should be very easy to learn. I taught it to my sons so I know it can be learned.

    Here goes:

    "There is such a thing as life after car payments."

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...A bit pricey?? Remember..."Total cost of ownership"..."

    Good point but what is the total cost of ownership of a car that gets repossessed because you can't afford the payment?

    The Accord I saw at the show was simply beautiful. The sales rep was also helpful. When I couldn't fit into it because the power seat was set too high and turned off he popped the hood and re-connected the battery so I could lower the seat. This despite the fact I was dressed kind of shabby. I could tell he thought I wasn't "Honda Material". :cry:

    The Pontiac folks were MIA the whole 3 days of the show. Not impressed by that, rebates or not.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...Let me know if that helps..."

    Yes it did. Thanks.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • greanpea68greanpea68 Member Posts: 1,996
    "There is such a thing as life after car payments."

    Yes a new car with new car payments :) (E=!M2)
  • greanpea68greanpea68 Member Posts: 1,996
    Thanks.

    welcome
  • jmonroejmonroe Member Posts: 8,989
    I don't get it, pls splain

    That’s two of us, at least, probably more but nobody else is speaking up.

    I didn’t get his answer in post 20849 when he replied to my post 20846 either.

    Do ya think, maybe, he’s tryin to mess with our heads? :confuse:

    jmonroe

    '15 Genesis V8 with Ultimate Package and '18 Legacy Limited 6 cyl

  • greanpea68greanpea68 Member Posts: 1,996
    I didn’t get his answer in post 20849 when he replied to my post 20846 either.

    Do ya think, maybe, he’s tryin to mess with our heads?


    Yes I am having a little fun today. I am in a crazy mood today. Very sarcastic and not worrying about if i step on anyones toes.

    Now on that question of you don't get it let me try it a different way....

    E=MC2( ! )

    or

    E=MC2 + ( ! )
    or

    ( E= ! MC2 )

    Now I'll break it down. Earlier the Chief of Grammer Police asked for a emotorcon for smarta_ _ :cry:

    E=MC2... smart + ( ! )... A-- could equal what he was looking for.

    Now I don't have a patten on this maybe Snake weasel could help me out that today for a small Doc Fee ( trying to stay in the guide lines of stories) $3,000.00 ....

    Now Richard I did assume you got that if you didn't I hope I corrected any ones questions... :surprise:

    I have had a lot of coffee this morning :D

    I think i might of forgot to put the E=M"C"2 in there, my bad. :blush:
  • fezofezo Member Posts: 10,386
    imageimage
    2015 Mazda 6 Grand Touring, 2014 Mazda 3 Sport Hatchback, 1999 Mazda Miata 2004 Toyota Camry LE, 1999.
  • isellhondasisellhondas Member Posts: 20,342
    Well, I assume the car isn't going to get repo'd.

    If a person can't make his Honda payments, he probably won't be able to make any other car payment either.

    One of the cars that came from the car show last week has a blue driver's seat...nice. Unfortunatly we got this car.

    It looks like someone with new blue jeans sat in the driver's beige leather seat and squirmed thier butt around?

    So far, we can find nothing that will get the blue off!

    And people wonder why some cars are locked!
  • british_roverbritish_rover Member Posts: 8,502
    Doh blue jeans and light colored leather do not mix.

    First thing to try would be Lexol

    http://www.lexol.com/

    If that doesn't work you will have to send the car off to a Dr. Vinyl type place and have them spray the seat.
  • mrsuzukimrsuzuki Member Posts: 58
    England FTW.
  • grandtotalgrandtotal Member Posts: 1,207
    Doh blue jeans and light colored leather do not mix.

    Is that right? I've always fancied (but never bought) a car with a leather interior, it's probably just as well since I wear blue jeans a lot. I think it was the thought of having to care for leather regularly that put me off as much as anything.
  • mrsuzukimrsuzuki Member Posts: 58
    Have her check prices on car insurance. The Mitsu usually has way way way way way high rates. The fast and the furious FTL.
  • isellhondasisellhondas Member Posts: 20,342
    The blue will rub off on cloth seats too!

    As far as "caring" for leather, I do nothing for mine and it's fine. Maybe once every couple of years, I'll use Lexol. Takes me ten minutes, no big deal.
  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...It looks like someone with new blue jeans sat in the driver's beige leather seat and squirmed their butt around..."

    Gee, I was squirming my butt around in a beige leather Honda at the auto show. :surprise: Wait, it couldn't be me. I don't own a NEW pair of jeans.

    Now if those seats had mud or manure on them... ;)

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • british_roverbritish_rover Member Posts: 8,502
    You don't really need to car for most leather interior in cars. Some of the really high grade stuff might need some conditioner from time to time but that is it. The leather dash toppers on the Range Rovers need a conditioner about once a year up here or they start to fade and dry out. I am sure in a hotter sunnier climate they might need to be conditioned three or four times a year.
  • oldfarmer50oldfarmer50 Member Posts: 24,507
    "...The Mitsu usually has way way way way way high rates..."

    Not when I checked. It was no higher than for a Galant sedan. Of course you wild young guys may be in a different tier. Most sport coupes I researched were about the same as their sedan counterparts.

    2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible

  • isellhondasisellhondas Member Posts: 20,342
    Are you in my neck of the woods?

    I guess car shows can take place in different locations at the same time?
This discussion has been closed.

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