Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
Not certain how "viral" (that word and pandemic have been so grossly misused) any information can be but I agree with you 100%. Not sure where the individual got his/her information BUT sounds like from somewhere within the dealership?????
Anyway, Keep giving us the Correct information. That is why I posted the comment here as I knew you would alay any fears that may erupt from this mis-guided information.
BTW, should it ever move more toward a whoa issue (highly unlikely), you can be sure we'll be back on that tranny forum I referenced with the right info.
tmsusa said,
Our customer handling procedures have not changed at all either. We'll do whatever it takes to make it right for our customer--and hopefully to preserve their loyalty to the Toyota brand.
*******************************************
Totally BS.
Please ask all Toyota dealers at Southern CA and they will try to give you as much BS as you can imagine to avoid doing any warranty works :mad:.
hehe I had a 2000 Camry with CD player that skipped badly. They ordered me a new head unit under warranty...Went back in two weeks to have the radio exchanged. Great! work order says radio exchanged iunder waranty, N/C. Wife brings it home, and all radio stations are preset to my stations...she didn't do it...and it still skips... hmmm.....the dealer didn't even change the radio.......next day I get a call from the dealer re: survey about work done. COOL! I tell them what happened, they offered to have the service manager call me. yeah right! No call ever took place...seems like they billed Toyotafor the warr work and never did the work!
Sorry, off my soap box now. I still buy and drive Toyotas as they are the best of the best, but my experience says that the dealers are very lacking in customer service, both in the sales depts and service depts.
You could equate it to the kind of shoddy customer service you might receive at Wal-Mart, but the corporate response you might receive if you submitted feedback via their website, for example.
And for what its worth I've been to many dealerships- Honda, Toyota, Nissan, Subaru... it really does depend on the dealership with regards to warranty service willingness. I would say though, that Subaru, on a dealership level, tends to treat its owners more as family members than as customers (this is at three different NJ dealerships). And in my experience, Subaru's corporate customer service is the best of any mainstream (meaning.. non lux) manufacturer...
And thanks for the update tmsusa! It continues to be interesting to see how this issue is playing out.....
~alhpa
Seems to be running great.
So far so good.
Updates as I use it for the next few days.
Again, thanks to TMS, Danika, Rice Toyota (Jack and David) and TMSUSA for the way they handled the situation, which has made it as painless as possible.
To re-iterate, they towed my XLE for me, delivered a loaner to my house, kept me informed with weekly updates, and will re-imburse 1 car payment, and will institute a 7 year/100,000 mile Platinum $0 deductible warrantee for the car. Very fair treatment.
Now I have to figure out how the Bluetooth works with my cellphone...
1. Transmission shifting problem - When the vehicle is cold or has not been driven for a while (30-60 minutes or so) and you get in, start up, and drive using light throttle, many times when shifting from 3rd to 4th gear the engine RPM's jump up from about 2k to 4k momentarily between gears. It's almost like 3rd gear disengages momentarily and the transmission is not in gear, then it catches in 4th and the RPM's drop down to where they should be. This only happens at very light throttle. If I step on it a bit it shifts normally. I don't think this is a snap ring problem but more of a problem with the ECM programming. It does not happen every time but is getting more consistent. It also happened today when shifting between 1st and 2nd. I do not have a CEL or ABS light or any other indication of problem. I don't think it's a real safety issue but it sure is disconcerting.
2. The hard plastic above the glovebox does not mate properly with the soft rubber like material on the higher part of the dash where the airbag is on the passenger side. There is a large gap above the left corner of the glovebox surround in the curved area where it curves down to mate up with the right side of the console. The dealership looked at it and agree that it is not right and made it much worse when they tried to adjust it. After making a mess of it and breaking the glove box damper in the process they agreed that they are going to have to order some new parts and replace everything that does not fit right. I'm waiting for the parts right now.
Coming from Toyota and especially a Japanese built unit this is a poor example of fit and finish. I looked at several other 2007 Camrys on the lot and about half of them exhibit the same problem in various degrees. Not good.
3. The backlighting of the stereo/climate control center cluster is just too bright for night time use. The dash lights and center cluster lights are controlled by the same dimmer and when you adjust it for proper brightness of the center cluster then the dash lights are too dim. The fix is to have a separate dimmer for the center cluster lights or permanently make the center cluster lights dimmer in relation to the dash lights.
4. The MPG computer always reads about 1-2 MPG higher than calculated actual mileage. I'm on my 5th tank of fuel and the computer is always higher.
5. The 440w JBL stereo still needs some work. It's lacking in bass, and at times it just sounds flat. I know they supposedly spent 1000 hours engineering the system but I've sure heard better. And what good is 440w of power if you turn it up and the doors rattle.
Things I really like - I don't think there is another car on the planet that combines the power and gas mileage of this vehicle. I'm consistently getting 23mpg or better around town and with just a few miles of highway driving the mileage jumps up considerably. I'm glad I went for the V6. Toyota has a real winner here with this engine/transmission combo.
...also very surprise you don't like to stereo backlighting at night...might be just a little bright but it sure is nice...one of my favorite features of the car, along with my daily greeting "Welcome to Camry".
It takes a signal from the #1 fuel injector and the odometer since refueling to compute the mileage. It updates every 10 seconds.
Transmission - I keep watching because of the press releases: Up-Shifting. On light acceleration, I don't ever see anything much over 2K RPM. The shifting seems very smooth regardless of whether the car has been setting for a while or not. I think if I had a problem like yours with a 4K RPM on light acceleration, I would go back to the dealer. Downshifting is a differnt story. Not a big issue for me at this point... but I have noticed some unevenuess from 3rd to 2nd when completely letting off the accelerator... such as preparing for a turn or slowing for a traffic.
JBL Radio - Kind of miss my old Pontiac radio. However, I have found that adjusting the fade and balance helps. I am wonder if Toyota designed the sound system for the middle of the car...where no-one sits. When Fade and Balance are at 0. The sound seems very monotone and tinny to me. I noticed when sitting in the drivers seat, it appears sound is coming mainly from the front left driver speaker. The door speakers sound terrible. Almost like woofers. But the speakers in back seem pretty good. So I set Balance to R3 (slight stronger Right speaker) and Fade to R3 (Slightly stronger Back speakers). That seems to provide better stereo between the two up front speakers and better use of the back speakers. I keep the bass down because of distortation from the door speakers. If you have 3 other passengers, not sure if this helps much. I guess the point is that fade and balance may help the situtation. At least in my case it did.
Glovebox Gap Problem. Interesting note. I have the same issue. But to be honest, I can't see it from the driver side and only noticed it when you pointed it out. The gap I have is noticeable only if you look for it. But I don't consider it worth trying to fix.
and when the gear move to R or D (without moving), rpm at 750?
Should I concern about it?
Can I have it adjusted?
I agree that if you are idling at 1,500 when the engine is warm, then there is something wrong.
1)Engine idle at 1500 rpm...it's kind of loud at idle
and when the gear move to R or D (without moving), rpm at 750
2) When I am between 45 and 55 MPH, then RPM suddenly climbs to 2600 and then drops to 1800.
3) Could it be a shifting problem
Should I be concerned about these? The pick up is so slow. It doesn't feel that am driving a 154HP engine.
Can I have this adjusted
I see the following post from user judas1
Shifting from 4th to 5th (I think, could have been 3rd to 4th) they'll lurch and the engine will momentarily climb a hundred RPM or so, then it will shift. The tech said they had another one that was doing the same thing, he checked both and the tranny temp sensor is bad and reading something like 1200 degrees, and that is apparently screwing up the computer that controls the shifting.
I am not an expert in any area so someone with expertise in the area may want to clarify what I stated. P
Not to mention that they replaced parts in my dash to attempt to correct the ill-fitting plastic in the passenger side dash area above the glovebox and it looks just as bad now as when they started.
So right now I'm a pretty unhappy 2007 Camry XLE V6 owner.
My car is Japanese built (March 2006)and the last 6 digits of the VIN are 003559.
AARGH!!!
I have looked at my dash and do not see a problem with it. Can you post a pic?
My V6 XLE is still holding up some 500 miles after the transmission replacement.
I hope they treat you well and fix your problems.
Re your "woe" with the dash fit, tmsusa is not familiar with that as a widespread issue, but agrees with another poster here that a good digital photo may help to gain a better understanding.
Thank you for sharing your information, corton.
If you are in fact a representative of TMC I will share one concern I have with the 2007 Camry. The brake pedal
makes too much noise when you let your foot off the brake in a normal manner. The GM vehicles I own do not make
a similar noise. I have reported what I consider to be a problem to the local Toyota dealer. They checked another 2007 Camry and it made the same noise. The dealership is
reporting the concern to the next level, I guess a regional
trouble shooter for TMC. P.
I've driven the 2007 Camry and the brake pedal seems just fine to me in operation (much better feel than the outgoing generation) and I don't recall any noise.
~alpha
After I presented this problem with the dealer, they suggested taking the headrest out and turning it around. Your head then rests against the flat side and is not pushed as far forward. In that case, it worked for her and it looks just fine to us.
I've labeled two areas on this picture (A and . In the A area where the plastic above the glovebox meets with the darker rubbery material of the upper part of the dash, there is an unsightly large gap between the two pieces of material.
Conversely in the B area of the picture the two pieces of the dash material fit properly together and there is no gap.
It is a fit and finish problem and I'm sure not used to this type of problem with a Toyota, especially my 2007 XLE.
I looked at other 2007 Camrys on the lots of a couple of local dealers and at least 50% of them have this problem.
There is no gap at all on the horizontal joint or on the left hand side.
In the curve on the left side, I have about 1/64" maximum gap for about 2 inches. Not noticeable until you look for it.
I haven't had a car that was made after '96 that didn't have auto off features for ALL lights. Even my 96 olds would turn off the ceiling dome or reading lights after a couple of hours if there was no activity. That's a real battery saver. I'm surprised a new Camry doesn't have that feature.
Here's another engineering whoops: Many new cars don't have a way to open the trunk if the battery is dead. They don't have keyholes or push buttons. For cars WITHOUT flip-down rear seats, how do you get a pair of jumper cables out of the trunk if your battery is dead? Hmmmmm...
I understand we're making some headway on the other issue you've brought to our attention.
Thanks again for your helpful information.
TedJ
My car has this gap and was made in Japan. I think Corton's mentioned his car was made in Japan as well.
The passenger side of the dash is rather plain and there is not much to look at, so any imperfections stand out rather markedly.
This may make sense to the touchy feely.
Can you measure?