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Anyway, they said it's just fine (which is good), but when I got home I found that I can't turn the freakin' AC off! I keep hitting the button and it just stays green. AND, the "recirc" air button is also lit and won't turn off (it was turned on by the dealer; I almost always have it off). The only way for me to turn the AC off now seems to be by turning the fan off completely.
Any theories about what the problem is? Am I missing something stupidly obvious? By the time I got home and discovered it the service department was closed and nobody picked up the phone...
This is NOT good timing since I'm scheduled to drive about 550 miles tomorrow and I don't want to keep the AC on all the time. :mad:
(I realize this isn't a compressor issue, but it still seemed to make most sense to post it here as an AC issue....)
Thanks!
All is well after all... !
Hopefully they will cover the cost completely. Will update when we hear from dealer.
I'm not quite sure what you're trying to say there. Are you saying that people should expect their cars to start falling apart after 5yrs?
What was asked actually implied that you won't find a manufacturer willing to even listen to you after the warranty has expired. Give Honda some credit for covering, even if partially what is not their problem anymore.
Chances are that propery hidrated baby will not explode in a 100°F heat.
Someone is just exuggerating their personal feelings about the heat. (Tell me that there is no Global Warming) Following this logic there should be no babies left alive in Africa, South America or elsewhere in the world where summer time tempratures exceed 100°F on the regular basis and there are no air conditioners.
Did the owner follow the manuafacturer's suggestion to cycle the A/C for 15 minutes even in the winter time? (hint: Read the OWNER's MANUAL)
Sporadic use is probably worse than constant use since the parts are not getting lubricated, hence the 15 minutes a week requirement.
That person would be a fool to pay $20,000 for such central air system. I just had replaced the furnace and installed central air system in a decent sized home for $3,700, for a Lennox system. I didn't go for the fancy stuff, just regular 90% efficiency furnace and 14 SEER A/C.
I don't think he was being literal.
Following this logic there should be no babies left alive in Africa, South America or elsewhere in the world where summer time tempratures exceed 100°F on the regular basis and there are no air conditioners.
You're ignoring the fact that the temperature inside a vehicle can exceed the ambient temperature quite significantly.
tidester, host
Sorry to say that, but you are talking like an idiot.
It is easily in the 120F range after a few minutes in a car, with 108F outside as it was around here for a few days. More then enough to really screw up a newborn.
People are not outside in this kind of heat.
Do you have a child? Would you risk him like that?
I think the extended warranty only covers powertrain items. An AC compressor would fall under their basic warranty.
When the service agent phoned today to tell me it would cost yet another $1,000 for a THIRD compressor, I asked why it wasn't covered on warranty. He said the part had a one-year OR 12,000 mile warranty on it, so it was out of warranty.
Am I supposed to break down, get towed, and pay $1,000 a year, just to keep my AC running? I don't think so!
Unsatisfied, I phoned American Honda at 1-800-999-1009, extension 5, and opened up a "Case" and got a Case number. I'm supposed to hear from a Case Manager within three days, and then he or she will listen to my complaint.
HERE ARE MY QUESTIONS:
1. Should I wait for the Case Manager to phone me and try to get him to authorize the repair under warranty, or should I go ahead and authorize the repair, then seek a reimbursement, afterwards?
2. Will the repair bill be lower if the labor is charged at the warranty rate and not the regular consumer rate? If so, then perhaps I should not authorize the repair, and wait and let the Case Manager authorize it. Correct?
3. Someone indicated that Honda has re-designed their defective compressors, and that if a person has this non-defective compressor installed, they shouldn't have to worry. So how can I guarantee that I get the re-designed compressor this time, and not another defective one?
THANK YOU, Edmunds, for providing this forum. And thank you to all my fellow CRV owners who've taken the time to add their case histories to the growing mound of evidence that there is, indeed, a bonafide problem with CRV compressors.
Mary Mary Quite
Have you read the other 100+ posts here? I'd say the exact opposite is happening.
Hope that this help.
JP
Based on what's been written here, I'd not only ask Honda for a new A/C at no charge, but also reimbursement for the one you paid for last year. Doesn't hurt to ask (I'd also be looking for a new servicing dealer).
The question related to a USED CR-V. My advice would be to bring it to a Honda dealer and explain what occurred. As long as you have evidence of maintenance you should be fine.
And also I think anyone who can't spell the name of their own vehicle shouldn't get a free repair.
I just got back from the Honda dealer where I was told that the A/C compressor on my '03 CRV will cost me $1,600 dollars. I'm furious. I had the A/C go out on me while the car was still under warranty but they just recharged it. Now the whole thing is blown. It's comforting to hear that I am not alone. A quick google of "CRV A/C problem" gets me a ton of hits. Clearly this is a defect and hopefully Honda Canada will cover it. The dealer was no help at all, they charged me $100 but tell me it'll cost $1,600 more. Argh!
I did the $1665 repair and was hoping for financial assistance from Honda Canada. They said NO! Although Honda America seems to recognize this as a pervasive defect, not so in Canada. Has anyone in Canada experienced A/C compressor failures and asked Honda Canada for help? If so, what was the outcome. I'm absolutely furious. I own the CRV and an '03 Acura and they will be the last Honda's I ever own. Hello Toyota!
The car has always been serviced at a dealer, and I'm continuing with the same dealer. That should count for something, but apparently not in Honda's eyes!
I got Mr. Case Manager to say that he'd talk to other regional managers and get back to me. He said he was not aware of any problems at all with the AC Compressors going out. (Is he lying, or just uninformed???)
Sounds like Honda's showing favoritism to those who buy only from dealers, and prejudice towards those who do not.
I wish I had other recourse, than to talk to my hard-nosed Case Manager again.
ANY SUGGESTIONS? I'D BE GLAD TO HEAR EM.
MMQ
Sorry to say that, but you are talking like an idiot.
It is easily in the 120F range after a few minutes in a car, with 108F outside as it was around here for a few days. More then enough to really screw up a newborn.
People are not outside in this kind of heat.
Do you have a child? Would you risk him like that?
I am sure you are smart enough to realize that when the A/C is broken you open the windows. There are generations of people who have grew up without air conditioning and somehow managed to survive. I guess, it is pure luck that I am alive today, my parents had no A/C. And as a kid, I spent my whole summer being outside, out in the morning, in at sunset. Maybe that is why I am not affraid to go for a jog in this heat, or work out. I do drink about a gallon of water a day these days. I truly believe that "What doesn't kill you makes you stronger"
If you have problems with 108°F weather, tell Mr. President that maybe Global Warming is real!
The water in my radiator runs about 180-190° - even in winter so you must be right!
tidester, host
MMQ
These stories keep getting more interesting.
Has that happened to anyone else? :confuse:
MMQ
MMQ
I heard back from my Jeff at American Honda today. Yesterday, I debated with him for 25 minutes, presenting logical arguments why Honda should pay for my car's third compressor, even though I had not bought the Honda from a dealer. Today, after waiting for Jeff to "check with my colleagues" overnight, he called to say that Honda will pay for HALF the total cost of the repairs.
Yesterday, out of desperation I asked Honda to pay for only half. So it looks like I gave them an "out." I suspect that if I'd bought the car from a dealer, they would've given me more "courtesy" in the courtesy warranty. I wish I'd stuck to my guns, but maybe I would have gotten nothing if I had. :confuse:
Now, I have to make sure that the dealer doesn't install the same defective-type compressor in my car. I don't want to have to go through this, again! :mad:
MMQ
Best of luck everyone!
I have a 2004 Honda CRV, 37K miles, ......so yesterday, while driving in 100 degree weather on the East Coast, my AC shut off, my car stopped (thank god I was stopped at a traffic light), and a nice scary puff of smoke came out from underneath the right side of the hood. I was able to start my car after a few seconds but my AC started blowing hot air. Brought the car to a nearby Honda dealership and they tell me that my compressor is dead and that my oil is contaminated. They recommend a total AC System replacement at a $2500 or so price tag and I'm told this is at least an 8 day job. I've asked for Honda to pay for all of this.
Anyone out there who can give me tips regarding getting Honda to pay for this repair? I've always kept up on my maintenance and this is not a normal wear and tear incident....
Anyway, I hesitated and stewed about this whole A/C problem and thought to check to see if anyone else was having this same issue. I did a search and was led to this website-THANK GOODNESS!!
Before even going to the dealership-I called headquarters and the agent took my vin# and found me in her system but could not/would not open a case as they take it "case by case" from the dealership-whatever that means-I informed her that I found this website and that the compressor issue is a common complaint with 2001-2004 Honda CRV's and that I had many letters saying so. She asked me which dealership I would be going to and that was that.
I went to the closest dealership armed with many of the letters written here-I agreed to the $81 diagnosis fee but told the service person that I wanted to open up a case as I felt strongly that there is a defect in these compressors and I felt the repair should be covered. I told her that I know I have high mileage, but I do live up north and really do not run the A/C a lot. I also told her that I run the A/C, as instructed in the manual, once a week even in the winter for ten minutes at a time. She said I was out of warranty and that she'd never heard of this problem. She also mentioned the lack of service records on my part ("customer loyalty") and said I'd have to call Honda after I received her call regarding diagnosis. I left thinking I would surely get a big fat "NO" from Honda, but later that afternoon, I received a call from her and was informed that Honda would cover the repairs 100%. Today they called and told me that there was more contamination than first expected and that they had to order more parts on top of the $1100 already ordered and that I was welcome to go up there first thing in the morning for a loaner car.
I was ready to take this to an attorney if turned down-they didn't know that, but there is obviously a defect with the A/C system. We all can't possibly be trying to get something for nothing from Honda. I will try to trade this car in as soon as possible as I have read from some of you this is reoccuring.
Advice-Call headquarters, bring pages of these letters and remind the service person that Honda has been honoring replacements at 100%, make sure you tell them you run the A/C 10 min a week even in the winter and be prepared to take it to an attorney if you have to. My repair for sure is nearing $3000.00 by now.
In order to help those who have yet to have this problem, try to find a site to file a complaint and maybe theirs will be covered too. GOOD LUCK TO ALL!!!
I was prepared for the worst and was quoted $1400 to repair prior to searching here. I have my original respect back for Honda, as I had lost it when I found this was an obvious known issue.
I strongly advise anyone with similar mileage to expect 100%coverage from Honda and hope that you don't have difficulty in getting it.
A/c is disengaged at or about 5000 RPM to allow more power to the wheels. It has been on most 4 cylinder Honda's since 2001.
mmq
So Honda redeemed themselves in my book. My theory is that since this isn't a safety issue, they aren't bothering with a recall, and probably have figured out that they save money trying putting people off as long as they can. But in the end, if you follow up, they will replace it.