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The shop that repaired it might still have the compressor in their possession.
2014 Malibu 2LT, 2015 Cruze 2LT,
Please keep us informed how it goes. When the compressor goes, it generally causes small metal fragments to be distributed throughout the entire system. This will cause the new compressor to fail prematurely. Did the mechanic check the entire system for metal fragments?
Just yesterday, in the 97-degree heat, I felt the power drain again. I made the comment, "this feels like it did just before the ac compressor blew up." Then the grinding noises. I turned off the ac and headed directly to the mechanic who replaced the compressor the first time.
After reading all these posts, I knew I had to ask if maybe there was debris left in the system when the mechanic replaced the compressor the first time. I just called him. He replaced the entire system for that reason.
My question is, now what?
Does anyone have a fix to this?
My mechanic is looking for a heat shield. I found ONE post suggesting a grille insert that solves the problem. That's only one post. I don't want to have to replace my ac every year. This time, my mechanic is trying to have the manufacturer replace the compressor at no charge. Does the fact that it didn't blow up this time mean there's no debris or do we replace the whole system again?
I called the dealer that sold me the vehicle. The young man does not know of a fix.
I really like my CRV. I had a 2001. drove it to 106K and never had a problem. Should have kept it.
I would really appreciate it if anyone can help.
Reading through many of these posts, I'm sensing only doom and gloom. I would like some opinions, so I don't waste time and money. I'm thinking--fix it; sell it.
What specific actions are others taking? Really, I need some input!
So, does anyone know what the specific problem/design flaw is that causes the compressor to explode? I'm guessing that we are really not fixing the cause, even though we replace the whole system, since some people have had to replace theirs twice.
Here's what you need to do. Take the car to the local Honda dealership. Have the problem diagnosed there. The fix is liable to be somewhere between $2500- $3000. After they have given you the bad news, ask them to submit a "goodwill Warranty request" to Honda America to help with the cost. Now remember, the car is not under warranty, and you most likely did not buy an extended warranty, or you wouldn't have a problem. So don't get too greedy, if you go with guns a blazin, asking for 100% coverage, you are going to get turned down flat. Ask for something more reasonable like 50 or 60%. If you have a good dealership who is willing to submit this, you will most likely get what you ask for. Trust me, not alot of other car companies will do this.
Please remember to be nice to the dealership service advisor. He/she didn't cause this to happen to you car and really wants to help you anyway they can. This is a tool they can use to do that.
Good luck!
http://www.crvownersclub.com/forums/showthread.php?t=5534
In an earlier post the idea of a heat shield was mentioned. I am going to see what I can find out about that.
I really don't trust dealerships, don't plan on wasting my time with Honda of America, but would nevertheless like to keep my CR-V without the worry of it crapping out on me.
NOW 18,000 miles later; my compressor is failing. It is just outside of the warranty! They are unsure if they are going to pay for it. I STRONGLY believe Honda sold the dealership a faulty part. Why would this happen again? (This is a second compressor!)
I have to have the AC component....it's also tied to the defroster......
Finding out more and more about the CRV is driving me nuts!!
I am so done with Honda!
I thought American cars were bad.....I am beginning to thing all cars are bad.
This is my first Honda.....now my last....time to trade it in! UGH!!!!!!!!!
I have filed a complaint with the Attorney General in my state
And I have filed for class action law suit.
I am done being a victim to car companies. They need to stand by their product or get out of business!
I don't know where this will get me....but I am willing to find out. And I am going to vote with my dollar from now on as well.
Bye bye Honda!
She was respectful, asked for the VIN, my name and address and said that they would keep tabs.
Don't know if this is true, but it is a totally different response to last year when I was told that no one had called about this issue.
I was told that, should there be a recall, I would probably get reimbursement on the parts only since I take my auto to an independent mechanic; I was told that , should there be a recall, I would have potentially gotten everything back had I had the work done at the dealership.
It makes me wonder whether Honda is beginning to realize that we the customers are angry and they need to do something.
Beth
Was hoping like crazy for some kind of belt issue or something only to hear at 5:00 after being w/o a car all day the dreaded words "compressor came apart, need a new one plus clutch, filter and dryer assembly"... $$$ to repair of course. Since repairing it simply isn't an option, I had to pick it back up, AND pay $100 for the privilege of finding out I can't afford to fix it. An fyi to others in case you hear this: I was told it blew up because there was "too much freon in the system". What they put on the invoice: "system overcharged, remove to correct amount of R134A." I asked how this could be, since I'd had it for 5 years and never had anything done to the AC. They said it must have happened prior to my buying it. Uh-huh. I was going to take it somewhere else in the morning, but after innocently doing a search to see if used or rebuilt compressors really do exist (mechanic said no), I saw this site... and now I'm feeling like getting a second opinion is probably irrelevant. Might get a different repair figure but I can see it's still going to be impossible. Suppose I'll try calling the Bel Air Schaefer & Strohminger where I got it, but since I haven't used them for any work since I bought it (no loaners), I'm not optimistic! "Misery loves company" I suppose but this is ridiculous!
So I don't know if I have my terminology correct on the gas vs liquid but this was pointed out by a Honda mechanic a long time ago.
PS I sold my CRV but told the buyer of this website. I had put in an aftermarket AC that I bought off E bay. It was working fine when I sold it.
Daniel
Air Conditioning Tech and I had a good laugh..
Isn't that the same as what they did with transmissions in various related cars? Some are slow learners?
2014 Malibu 2LT, 2015 Cruze 2LT,
http://www.in.honda.com/Rjanisis/pubs/SB/A09-076.PDF
Link to post:
http://www.hondasuv.com/members/showpost.php?p=420909&postcount=629
I spoke with my case reviewer at American Honda today. Hoping to get a little compensation for the $3069 complete A/C replacement (2004 CR-V, 60k mi).
" I am done being a victim to car companies"
Do you expect cars to never break or have problems?
Do you expect companies with pretty obvious defective designs to fail to stand up to it?
This used to be a strong point for Honda. Now they will end up like Toyota down the road losing their ability to get a premium margin on their product. They are both repeating the errors GM made in the past.
Say Mr. Honda, take a look at some of the more common Honda blogs here. Let's see:
CRV A/C
CRV differentials
V6 transaxles
VCM oil consumption
These are all major issues with potentially big dollar repair bills. Maybe some of the new Ford and GM isn't all that bad these days? Keep it up and it may not be all that long before Honda finds itself like Toyota falling in surveys and reviews. Those Toyota sales people never thought it could happen to them either.
One day, a couple of years ago, I had a customer tell me that she had heard that CRV's have massive, widespread AC compressor problems.
Now, granted, I was in sales but because of mhy extensive automotive background I communicated all of the time with the guys in our shop. I immediatly went out and asked the Service Advisors, a few technicians and even our Honda Rep.
Believe me if you want, but all I got were puzzled looks! Thjey all agreed that they had no idea where the bad press was coming from and they said that, yes, from time to time, on a high mileage CRV, an AC pump could fail but CRV's weren't any better or worse than any other Honda. I believe the CRV shares the same compressor with Accords and Elements.
A couple of months later, I asked the same question and received the same answer. You have to remember that forums like this one attract the people with problems like a magnet.
I guess my question is just how long do people expect a A/C compressor to last?
I don't think a failure at 100,000 miles is a "defective design" Do you?
As far as the other things you brought up.
CRV differentials - If the dual pump fluid is changed every 30,000 miles, there won't be a problem. I think the owner's manual should state this instead of the 60K they reccomend.
V-6 transaxles? do you mean the automatic transmissions?
Yes, on a few years, especially on Odysseys a higher failure rate than one would expect from a Honda product. Most were fine (if not abused and maintained) but quite a few weren't. to Honda's credit, they went WAY beyond their warranty program to make things right.
VCM oil consumption - never heard of this.
My only point is ANY car will wear out and have problems from time to time. People expect Hondas to be perfect and run forever and when they fall short, it's a bIG deal!
" Maybe some of the new Ford and GM isn't all that bad these days"
Maybe...I guess time will tell. I give a lot of credit to Ford for the progress they have made. GM doesn't impress me.
Lastly, you are dead right! Honda can't rest on their laurels. There is intense competition out there and they have to stay on top of their game.
I agree that after 100K it should normally be the buyers nickel. Problem is that most of these posts on CRV A/C are below 100K. I think Honda is making a mistake on this matter. As a Honda owner, I'm also a bit troubled by the apparent inconsistent response Honda is giving customers on this issue. Honda customer focus was a big driver in why I purchased and paid a premium for the two I own.
There are blogs on the oil consumption problem. Seems to be latter model Odys.
I honestly believe that these AC problems are being hugely overblown in forums like this.
Life isn't always fair. If the A/C blows in our CRV, I sure won't be happy but I won't wring my hands and blame Honda.
As far as being consistant, I know Honda bends over backwards for loyal customers. If a person takes theirHonda to Quickie Lubes and skips reccommended services they won't be as receptive as they would be for a loyal customer who uses their dealer and as a result has complete records of taking good care of theri car.
I don't blame them for that. It's just smart to take care of loyal customers in any business!
I have watched Honda time after time go way beyond what they have to do to keep a customer happy.
Did you mean a 1997?
It turns out... most of them need one, eventually.... :surprise:
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Didn't know that about the engines. I guess a bad engine would total the car?
I for one, had no serious complaint about compressor failure at 68,000 miles on my CRV. I also told my Service Advisor that if the problem went no further, proceed with compressor replacement. I was called back and told metal shavings were in entire AC system, all having to be replaced at a cost of $4,500 to which I said 'No'. Enough said?
I had to take up the fight with Honda America. I will have had my car in the shop for 12 days (update - won't be done until Monday now). I was offered no loaner or courtesy car. Service Advisor at the dealer told me there is no Service Bulletin which is wrong whether they lied or did not know as there is. I work for a company that imports products from our factory in Japan for resale to a ginormous customer here in the U.S. Have we encountered defective components? - yes. Have we corrected problem immediately upon recognition at no cost to the customer? - yes. Is that being done here? - no. The posts date back to at least 2007. Honda America did take care of me with this car and instance of issue to my satisfaction. I had hoped to keep this CRV for several years yet but now will always fear reoccurence of issue and will likely sell within a year or two.