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Comments
I have no confidence in the longevity and safety of this vehicle as I feel it may fall apart at any time. My main concern is with the vibration in brakes. I have documentation of my complaint regarding the brakes with two GM dealerships. If injuries occur due to brake failure, litigation will be filed. Your warranty is supposed to provide peace of mind – I shouldn’t have to rebuild the car using the warranty. Due to the numerous times I had to take this vehicle in for repair, I feel that the warranty should be extended for another 12 months and/or 12,000 miles. I am fully aware that I purchased a used vehicle. That is why, when I had a choice, I chose the Certified Pre Owned vehicle.
I was sold a defective GM product by a GM dealership. I put a substantial amount of money into the purchase of this car. GM needs to back up its products.
Makes it difficult to replace/ add another after market horn set.
Anyone know anything about this?
Did you have the previous repair performed at your dealership? If we can check into this situation further for you, please don't hesitate to contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
I just wanted to make sure I understood correctly - did you try to use the email I provided (socialmedia@gm.com) and were prompted to pay to send an email? This should not be the case.
Sarah, GM Customer Service
I'm new here to both Edmunds forums and to Saturn. Bought a 2004 Saturn Vue V6 AWD with automatic transmission last Saturday with nearly 97K miles on it. My wife had previously owned a new 2003 Vue for a few years and always wanted to get another Vue. Found this one at a dealer and she loved it. Seems to have been well cared for; looks like new although it has what apparently is the fairly common transmission upshifting noise and vibration around 30 mph, from what I have been reading. Not sure if that should be a worry or not...? BTW, we solved the wind noise that arises around 35-40 mph via masking tape on the trim & top windshield seal...another forum's solution! For some reason, the light on the speedometer is pretty much dimmed out from 0-40 mph, despite having cranked the dimmer switch all the way to high...not exactly great for night time driving in low speed areas when you can't really see how fast you are going...any fixes for that one? A partial lighting outage?
Anyway, back to the main question at hand: after purchasing, of course, I learn that there may be a fairly pricey 100K mile servicing needed very soon: new timing belt, maybe a water pump (I've been reading various forums trying to catch up on this stuff), etc. I will be taking this to my local mechanic, not the dealer so that should help some on the expenses. My question primarily has to do with whether or not -- these standard services aside -- it is worth attempting to get an extended after-market warranty...if that's something that's even possible on this vehicle with this mileage...? If so, what kind of pricing might we expect? What types of things would be covered and for how long? What companies would you recommend and which would you avoid?
Any of your comments and recommendations about any of the ramblings and questions here will be greatly appreciated. Thank you!
Did you ever find out what the problem was? I have a 2007 automatic and it does the EXACT same thing! I would LOVE to know what the problem is before I go get BS'd by some mechanic. Thanks.
It's time to stop complaining about this car and take some action. Go to the NHTSA.GOV website and make an official complaint. I filed separate complaints on the ignition, transmission and engine cover leak. If we're lucky, we may get a recall and get some of our repair money refunded. That happened when the Ford Windstar that I owned blew head gaskets. Ford was forced to recall the car and refunded repair and towing costs.
If you own this car, in my opinion, you are endangering yourself and your family. Cascading electrical failures, ignition lockups, brake sensor issues, transmission collapse and financial ruin await current and future owners. I have made complaints to the NHTSA on all critical failures. I'm keeping my receipts for the recalls to come.
Kirk out.