Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
Think that Hyundai, in general, does need to spiff up their interiors.
Let's leave it at that move back to the sedans, shall we?
2023 Mercedes EQE 350 4Matic / 2022 Ram 1500 Bighorn, Built to Serve
I agree with you as to the reason , people buy Maxima over Avalon or Azera.
They might also want to consider stretching it a lil bit to give he Maxima more room inside. I mean, right now...it is almost identicle to the Altima. It needs more than horse power to give it it's own identity.
The vehicle already suffers from torque steer... with 40-50 more HP it can only get worse.
2023 Mercedes EQE 350 4Matic / 2022 Ram 1500 Bighorn, Built to Serve
How about the fact that the Passat, at 96.2 cubic feet EPA stated passenger volume, is NOT a large car? The Passat is smaller than the Elantra in that important regard. Seems like that is THE reason it is not included here.
It rated dead last in terms of reliability (Consumer Reports) with the 2.0 turbo.
I'm 6'3" with long legs and find the leg room in my Azera sufficient.
I have also driven a 2006 A6 and found that leg room adequate as well.
Do yourself a favor and take the Azera for a test drive, see for yourself.
A 6"3" friend of mine and I recently took a 250 mile round trip. He said he had more room on the passenger side than on his Mercury Marquis. Was also impressed with the overall ride.
Try the Azera on a rough road for at least 20-30 minutes and put the sales person in the back seat or leave him/her at the dealership.
Safe to say you are in the minority on this. Whatever spin you put on JD Powers, it's marketing propaganda that works. You should be so lucky to have that kind of clout in your respective field.
2014 Malibu 2LT, 2015 Cruze 2LT,
It's not the JD Powers surveys.
2014 Malibu 2LT, 2015 Cruze 2LT,
Is this news?
Can you think of 1 person, after buying a new car and committing lots of money, saying they bought a POS?
People can take JDP's finding about any car into consideration. They don't know "axelstore" from shinola.
I believe you have misunderstood which survey we're discussing. Many companies send a survey about the initial delivery and purchase experience of the car; that's when you're buying it. The dealer and the salesman gets rated and bonuses are paid or lost by the results.
The survey you're talking about is for the dealer about their service department.
2014 Malibu 2LT, 2015 Cruze 2LT,
And the percentage of excellent ratings by new owners of the Azera was higher than those of other models. That's how the Azera would (and did for 2 years in a row) win!
Can I think of 1 person who would not give excellents on the expensive car they just bought? Maybe I can and maybe I can't. But I don't matter. It is the J.D. Powers survey participants that matter. And I ain't one of them. Yet.
I believe the people who had paid an above average price and who are careful enough in their shopping they chose the Azera would be among the first to complain about something of merit deserving a comment about less than satisfactory quality.
2014 Malibu 2LT, 2015 Cruze 2LT,
There are plenty of folks that post complaints they have about a car they paid $30K+ for. However, there are plenty that complain and if you really look at their complaint...a longer test drive would have pointed out the particular issue to them. Some folks buy a car simply on hype.
not so sure about that - if that buyer had bought an Avalon instead, perhaps. Quality issues are usually justified against what is perceived to be savings. OTH, if that same buyer did go out and pay the extra money for an Avalon,for example, he has higher expectations, as well as he should. Likewise, if that buyer did save a few grand by buying any less expensive car, and has no problems with it, then he/she is even more 'initially' satisfied with it.
Had I bought an Azera instead of my Avalon, I would anticipate more problems from the Hyundai (or 'Detroit') products, than I would expect from Toyota/Honda/Nissan products - and there is history that would support that 'opinion'. Bottom line: if you spend more money on anything, the less tolerant we all become with quality related issues.
So you mean to tell me if you anticipate problems, then you're less likely to complain when they come up?
Land Rover sells some of the more expensive SUV's on the market, they regularly post high numbers of problems per 100 vehicles and yet...people are still buying them. Doesn't seem that folks are becoming intolerant at all.
On the other hand people buying an Azera and putting that much into to instead of buying a Camry or Sonata are people who value what they spend and get. They are MUCH more likely to complain about things.
2014 Malibu 2LT, 2015 Cruze 2LT,
exactly, if I go out and buy a $300 dishwasher instead of a $1000 one, I can 'justify' the fact that the $300 one lasts half as long. An example not really applicable in this case - but how, IMO, most people think. Folks that go out and spend the extra few grand for that Avalon EXPECT it to be more reliable because that is one of the things they think are paying that extra money for - so therefore, in the event that it isn't, they are MORE likely to complain about it.
The real point I am trying to make, is that this is the reason why cars that are comparatively less expensive up front tend to dominate these silly satisfaction surveys. I have never seen a Toyota/Honda/Nissan 'win' anything from the JDPs of the world - perhaps because they don't 'need' (or would use) the publicity, and are generally higher in initial price.
Many consumers depend on the JD Powers and their ilk from eletronics to lawn mowers. It's consumer captivity many emerging manufactures such as Hyundai can ill afford to ignore.
People who have not actually owned a Hyundai built in the last few years (like you) are still basing their opinions on Hyundai's past. I can remember when Toyota's and "Datsuns" were FAR from trouble free. Now I expect them to be darned near perfect (and by and large they are), but so are the newer Hyundai's. if any car has suffered too many faults in the last few years, it is MB. But, I understand they have made an effort in the last year or so to move back up the quality ladder.
you really believe that? It was Hyundai that started all this 100k warranty BS simply because they were trying to convince the American car buyer that those earlier cars they produced were 'mistakes'. In any case, these longer warranties certainly have nothing to do with REAL quality, they are only a marketing ploy - if Hyundai needed to they would offer a 200k warranty - if it got you to buy the car, and likewise the Toyotas/Hondas/Nissans of the world have the more usual 60k warranties because they don't NEED to offer a longer one in order to sell their products. Quality and longer warranty length may possibly be a contradiction in terms!
While that might obtain, it would soon become very expensive for a company that hadn't properly designed/built its cars so that the long warranty (a helpful selling point) is seldom ever needed.
If you build a good product, you then need to get people in the driver's seat, and if you DID build a good product, they'll stay in that marque's seat... :shades:
That Azera is a great value takes nothing away from it winning awards.
To me, buying any car for $25,000, or $10,000, or even less, is expensive.
No money tree in my back yard.
2023 Mercedes EQE 350 4Matic / 2022 Ram 1500 Bighorn, Built to Serve