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Have you contacted Ford?
2014 Grand Cherokee Limited Lease Terms: 39 Months, 7500 miles/yr
Max Steel with Black interior
Luxury Group 2 package
Navigation
Off Road Adventure 1 Package
Heated Engine Block
1k out of pocket (inc. all fees, taxes & first month), $409/month
Have a 2006 Mercury Montego Luxury from brand new. With 77600 miles on the car, have had to replace the rear brakes TWICE. Told the dealer from the get go that there was something wrong with the rear brakes (excessive dusting) but was told everything was fine. The first time was at 15000-18000 miles and was quoted a price. (It was done finally under warranty). Next time was around 65000 miles. Asked the ford dealer(since mercury is gone now) why twice so far. My experience is two replacements for the front pads before the rear are due (due to the braking ratio). The service manager said it might be the way my wife is driving the car???? So I told her no more drifting. So far the report is the front brakes are fine.
Another problem was the gas gauge was setting off the CEL. Took the dealer 4 times to get that fixed.
Now, (2/14) the Airbag light is blinking then staying on. The front harness was replaced 3 years ago due to an accident, not sure if that is the cause of the light.
Other problems we have encountered: a porous wheel, bad wiper arms, motor mount. The dealer tried to have me change the power steering fluid twice in about 50,000 miles til i called him on it. Then he tried to pass it off on the technician being a grade D. I told him that is why you have service managers.