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2 questions. 1) Are brakes supposed to rust? The old Camry's never did. 2) Anyone worked on this problem or experienced it? Any advice?
I am the original owner of a 2006 Escape with now 16,000 miles driven. From the onset, I've noticed a low whistle noise when driving - coming from the front of the vehicle. I kinda thought it was the brakes. What the service manager is telling you sounds right.
Whether this condition is normal is for this forum to reply back.
I'm still in the warranty period .
Here's one for you. How do you like the ride with your Escape. I 'm keeping the tire pressure at 32 psi. Feels harsh to me when driving what I thought was like a "car" suspension. Maybe the shocks need replacement. Unless this is "normal".
Ed
Marc
every time i hit the brakes, i wonder though. and i always think that warning light is going to come on. not much confidence to have in a $30K+ car, sadly. i have considered trading it in.
Anyway - in the time I've had this Escape - I got 3 service brake messages, while driving - there would be a "beep" and then this message would show up on the instrument panel. I would find a place off roadway to stop - shut off the vehicle and the message would go away. Then continue my trip. It wouldn't happen again. It's now been over 6 months since happening. No problems. Obviously there was some "short. I called the dealer. They told me to make an appointment for all day to check out. I don't have all day to have the Escape "looked" at. Never been to the dealer. Probably will happen again after the warranty period.
I do not expect a "car-like" ride w/ this vehicle but these SUV's - Escape to me included - should ride like a car. At least when I took the test drive.
Well - maybe I should think "truck" suspension here.
Is it a tradeoff here - to get better gas mileage - you have to keep the tires at 36 PSI.
Our Mariner has a tad over 47k miles. This week there have been two occasions at startup when "service brake..." message flashed and vehicle would not start. It also made some weird noises in operation at an intersection.
I have the camera close by and the next time it gives me a warning...I'll take a picture of the message/code.
If the dealer tells me some baloney about there's nothing wrong,,,using the ' doubting Thomas bit'...then, when he or she is finished blabbering, then I'll produce the photo evidence.
I know they're going to try their best to have me chase my tail for 6 months...or, if brakes fail, end up being part of my funeral...
Heirs can participate in lawsuit..and become millionaires on my behalf....Aaahaha
I'm partial to Ford products and hope they don't try to screw me on this issue.
That seems like the long way around. If your dealer won't simply hook 'er up to the scanner to look for trouble codes at your request I'd say you need to find another dealer.
2001 BMW 330ci/E46, 2008 BMW 335i conv/E93
I hope to have a little leverage with a photo when I go to dealer...especially since the standard 3/36 warranty is over...even though the hybrid portion of the warranty is still in effect.
I think it's a "system/electrical" problem due to the complex nature of the hybrid system.
Every thing is working ok at this moment. I've played with the emergency brake to see what happens...engaging and releasing it had the effect of firming the brake pedal. Also, have verified that shifting into N will deactivate regen-braking system.
We'll see what happens....this may be a sign that I need to let the Mariner 4x4 hybrid go and get a premium Mustang GT convertable (that I've always wanted). The metalic blue, silver, and black 2010's are looking real good now! But hate to give up the Mariner's mileage, utility, and comfort....
Maybe there was a little dust that got removed...
I have been reading scary accounts on line of FEH brakes failing. Can anyone tell me if they know what the root problem is, if Ford has made any comment, or are there programs to fix the problem. Thanks.
The car has been in for service for several days and I have them doing the final repair under the lemon law. They called me last night to tell me that they saw the behavior (which must mean the brake, release, engage behavior) and it is normal for the vehicle and FORD says nothing is wrong. Perhaps I didn't descripe engage properly here because engage on mine means engage to where the wheels in the back nearly lock, then release a little back to where they should be. I guess FORD considers it normal for cars to have brakes lock up, slip and slide on wet roads and ultimately cause accidents.
Have the exciter rings checked on all 4 axles. Good luck.
it would occur at about 15mph or less, intermitently. now it happens often.
i sometimes coast in neutral to a stop sign to avoid it happening. does anyone else experience this? it seams to be front brakes
What you "feel" is a slight surge forward.
Obviously a faulty "tone" wheel would result in this happening more often.
Probably need to get fixed before the warranty is up.
I agree that the problem does not involve the master cylinder or any major repair. Has to do with the parking brake or getting the code off of the truck computer - then following the recommended repair outlined by Ford engineers.
Question #1: Does anyone know of similar brake wear patterns, or what may cause this unusual wear? (Vehicle has only 24,000 miles).
Question #2: What are the basic steps for rear brake disassembly, specifically dealing with the emergency brake mechanics? Are special tools required?
Thank you.
http://www.foxnews.com/story/0,2933,584882,00.html
On these vehicles the tone rings are exposed to the elements. Makes them prone to fouling and breakage. Bad on Ford for this engineering error!
Are the others FEH owners reporting these problems to NHTSA?
From:
To: steve
Sent: Thursday, February 11, 2010 9:49 AM
Subject: Ford Motor Company
> Dear Steve,
>
> We apologized for the inconvenience the situation may have caused you.
> However, our records indicate that a decision has been made and the CRC
> can not overturn this decision. However, to ensure our records are
> complete we have documented your feedback
>
> We are sorry that our response could not be more favorable to you.
>
> Sometimes e-mail communication does not allow us to gain additional
> information that may be helpful in responding to your inquiry. Should you
> feel that we have not adequately addressed your questions, please feel
> free to contact us via telephone at (800)392-3673 between the hours of 8am
> and 5pm, local time, Monday through Friday. Hearing-impaired callers with
> access to a TDD may contact 1-800-232-5952. Upon calling us please
> provide your reference number - 0465220390.
>
> Sincerely,
> Rex Bryan
> Customer Relationship Center
> Ford Motor Company
>
> For online support visit us at: www.customersaskford.com which contains
> answers to frequently asked questions and links to other key product and
> service information.
>
> Ford Confidentiality:
> --------------------
> For security reasons, please do not submit any sensitive personally
> identifiable information, such as credit card numbers, driver license
> number, SSN, DOB, etc.
>
> [THREAD ID:1-525GWZ]
>
> -----Original Message-----
>
> From: steve
> Sent: 2/9/2010 07:55:48 PM
> To:
> Cc:
> Subject: Re: Ford Motor Company
>
> Hello Rex,
>
> Thank you for your prompt reply to my inquiry. I was informed of Ford's
> recent decision to fix brake problems (re: your Fusion and Milan Hybrids)
> via the WCVB evening news program in Boston, Massachusetts. Susan Wornick
> is
> a consumer investigative reporter that I trust. It was an interesting
> report
> and seemed very similar to troubles I experienced with my Mercury Hybrid.
> So
> I notified Susan of my circumstances, and she also wanted to understand
> what
> Ford's response would be. I have cc'd her here and kindly request that you
> continue involving her in our communications going forward.
>
> The problem -- in 2009 my Mercury Mariner started experiencing an
> intermittent braking issue during summer 2009. When I applied the brake, a
> brief slippage occurred. Rather than a full immediate response, the
> vehicle
> continued to lunge forward, and then after this lapse, the brake fully
> engaged. This was a very unsettling feeling. I first brought this to the
> attention of my Mercury dealer, State Motors, in August 2009. The dealer
> conducted a vehicle evaluation and were unsuccessful in identifying the
> problem, so it remained unsolved.
>
> However, the problem persisted. After continuous concern about our safety,
> I
> researched the issue online and found numerous other Ford Escape Hybrid
> owners describing similar experiences. Some had noted defective tone rings
> as the cause. I brought this research to my dealer's attention, which
> contributed to proper identification and repair of the vehicle. As it
> turned
> out, the two front ABS Tone rings were cracked. It seems apparent these
> tone
> rings are not designed sturdy enough by Ford's supplier.
>
> While my Mariner Hybrid may no longer be under factory warranty, this
> problem introduced a dangerous driving condition that compromised optimal
> vehicle control. I insist that full reimbursement is made by Ford for the
> expenses related to this particular repair. I paid nearly $550.00 for this
> braking issue in September, 2009. An issue such as this should not be
> categorized as 'normal wear and tear'.
>
> One remark recently made by Toyota this week was -- they consider the
> company's priority to be on safety rather than sales. I'm encouraged that
> you emailed me today -- but sincerely hope Ford will do what is right for
> me
> and all other Ford customers affected by any safety-related issue -
> regardless of how many or few that may be. The brake issue experienced
> could
> have contributed to an unfortunate road accident for myself and other road
> travelers. My diligence to research and identify the issue proved to be my
> best defense, but Ford should not wait for a tragedy to occur before
> taking
> action.
>
> As requested, here is my contact information along with details about my
> 2007 Mercury Mariner Hybrid:
>
> Name:
> Address:
>> City:
>> State:
>> Zip Code:
>> Cellular Phone Number:
>> Daytime Phone Number:
>> Home Phone Number:
>> Vehicle Identification Number: 4M2CU39H08KJ05143
>> Odometer Reading: 85383
>> Servicing Dealership: State Motors, Manchester, NH
>> Has the vehicle been diagnosed by a Ford/Lincoln-Mercury Dealership for
>> the current issue?: Yes, I have attached copies of the service reports.
>
> I trust that you will escalate this within Ford and that a Customer
> Satisfaction Program will be initiated as a result. Our correspondence on
> this matter should make a positive difference. I look forward to your
> correspondence Rex.
>
> Thank you,
>
> Steve
I am new to this forum. I purchased a 2009 Ford Escape Hybrid about 6 months ago. It was a one-owner car with 42,000 miles on it. A couple of weeks ago the check engine light and red brake light came on. I took it to the Toyota dealer where I bought it used, but they couldn't find anything wrong. I drove it without problem for 2 more weeks, then the 2 lights came on along with a beep, and I lost the brakes. Had to use the emergency brake to get home. Took it to a Ford dealer this time. They had to call the Ford company because the technicians had never seen this problem. Ford told them the brake pedal assembly was the problem, and it needed to be replaced at a cost of $1315 (which was not covered under the extended warranty I had been convinced to purchase from the Toyota dealer). I asked how certain Ford was that this would fix the problem and was assured they were confident because my car showed a fault code "C1012."
So my questions are as follows:
1. Has anyone had experience with this fault code or having the brake pedal assembly replaced, and did this fix the problem?
2. Does anyone know of a class action lawsuit or other legal action in the works? Reading through this forum it is clear Ford has known of this problem for years. It's amazing no one has been killed - yet.
The second and thrid bearing replacements were $500 - $600.
For more info suggest you search the web for "Ford Escape Tone Rings" -- there's much to hear about out there in cyberspace about them.
anyone ever have this definitively fixed where it never happened again?
As soon as its spring, and the weather a bit warmer "Service Brake System" and the red light come on. My toner rings appear to be alright!
The ford dealer could not replicate the issue after charging me $90 + taxes for inspection :mad:
My last Ford.
I picked up the car to drive home. After running a couple of errands, starts and stops, the ABS and BRAKE lights came on, a chime and SERVICE BRAKES SOON on display. I stopped immediately, and called the dealer. He said to drive it back to them. When I restarted, the brake pedal went to the floor. NO BRAKES!.
They towed it back to dealer and kept it for a week. They said the brakes were fine when they re-started it. Now they say it's fixed, it was "a bubble in the brake line." All better now, they say - it sounds bogus to me. If there was air in the line, why were the brakes fine for the first half-hour? Why did they keep it a week? I feel so lucky that this happened to them, not me! So far, they are not trying to charge me. More as this develops.
P.S. Also replaced the steering mechanism at Ford corporate's recommendation. Now $3500 into this and still haven't fixed the original problem.
Often results from inadequate oversight of the McD graduates that are assigned these routine (changed the brake fluid) maintainance tasks.
Thanks for all the great info. I wish I did not need it!
I have a 2005 FEH with 187K miles. I had the front brakes replaced this June (rotors, etc.), drove from Maine to SC - everything great, up to 30mpg.
Yesterday (11/18/11) I was driving home and the car was lurching, acting strangely. I pulled over and the front right brake was really gushing smoke and hot as a pistol. My shop was near by so I let it cool and limped it over.
This morning he replaced the caliper and brake hose but said he could not bleed the brakes after trying for nearly 2 hours. He arranged for me to go to the Ford dealer so I did as I have been there before. So $239 for him.
From his shop to Ford dealer, almost no brakes, pushing down very hard, ABS light on and SERVICE BRAKE SYSTEM displayed, and brake light.
The Ford dealer had the car for a few hours and said they could not bleed the brakes either. Here is what the 'receipt' said:
"Tried to perform an ABS bleed with the IDS, can not perform. Codes in system C1323, travel sensor 1 fault. C1524, calibration incomplete, brake travel.C1525, initialization incomplete. These are hard faults. Ford has bulletin for code 1524 to replace master cylinder first before proceeding further. Customer declined repairs. Vehicle unsafe, should not be driven."
I limped it home on on just reserve brakes - pushing all the way to the floor, really hard!
I do not trust the Ford dealer, especially that one. After reading this blog I am also concerned that they will charge $1142 for the master cylinder (their estimate) then want another $4K for the HCU.
OK - How f&^%ed am I?
Seriously though is there any way an independent mechanic can have a look at this and really determine if I need a master cyl and the HCU? Any in New England?
Any help or advice would be appreciated. Is it worth taking to another Ford dealer? Is it time to trade it in for whatever I can get?
My shop guy did pay the $137 Ford charged to look at this so still just $239 into this. I paid $5500 for this car about a year ago, very clean, have driven 20K miles. I really love it besides this.
thanks,
Willie in Maine
I've been told it is about $5000 to fix!!!!! This is a catastrophic failure that I've I've called FORD to ask for them to stand up and help me out. (My hybrid system is still under warranty, and the service dept says it is so expensive because of the Hybrid system!?!?)
I am so P.O's and this will be my last Ford! My sister was going to buy one like mine, but after hearing about this she switched to a GMC. I may be driving a GMC or Chevy next week.
What to you do with a 2006 Piece of junk ford?! Anyone know where I can find someone to take it off my hands? I can't afford to get it fixed. :-(