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Comments
farout
Yes, I have had that same problem. Usually it starts on the 3rd try. I mentioned it to my dealer at my last visit and they said they could not find anything wrong. I knew that would be my luck, it would start fine while it was in their hands. I have seen other posts about this....you are not the only one.
I have a person I have become good talking buddies with at Chrysler LLC. There are big changes taken place. They are eliminating a lot of the support people. Just about anyone making over $14. an our they are offering to buy their retirement out now. Chrysler is closing several plants that have been good factories, and folks are being forced into the jobless market. Being retired myself, I feel sorry for these and other workers being layed off before retirement age. It's hard finding a decent wage job when you are in the late fourties and fifties.
Just to add some information, the Chevy Equanox engine comes from China and the tranny is from Japan. Chevy has been putting the 3.4 L engine from China from back in 2005. They have sorta slipped it in softly so not to bring much attention to this fact. I have to say Chrysler is doing some business with China too, but so far brings nothing into it's different brands.
I find it hard to accept a WW II vet with a Purple Heart Lic. Plate driving a KIA or Japan made car. If China can't make simple Toys safe for our children, what makes us think their cars and engines are any good either? China pays slave labor wages, we should boycott the games in China this year, maybe?
Well thank goodness that Windsor, Canada makes such a great PAC!
farout
I spend a lot of time checking out the safety ratings of vehicles, then the rating of the rest of the vehicle. I always get an extended warranty, and I most always come out ahead. The only vehicle made by Chrysler that we really did not like was the Jeep Compass! The compass is a cheaply made poorly designed, fully cheap plastic interior rough riding over priced Caliber descised as a Jeep. Ant the Compass is no Jeep! Heck we got 22 mpg with that CVT which must be much less cost than a regular transmission, coupled with a gutless 2.4 L World Engine, made with Kia, Hyundai, and Chrysler. What a piece of crap!
Now we think the PAC is the best vehicle we have ever owned, and the size is great for us retired folks that need all the protection we can get from a larger vehicle.
farout
farout
I like to have your suggestions on how to go about approaching the buy-back option. I'm going in to the dealership tomorrow to begin talking about this. I tried searching the messages but couldn't seem to put in the right search terms to find what I was looking for.
Anybody have power steering problems like they (nhsta) are researching now related to the smoke and fires? Found an article online about that and it indicated a recall may be coming. Only the 4.0 of course.
I'm located in Missouri also, in the greater Kansas City area. Anybody have a Chrysler dealership they like around here, pls don't say Lee's Summit.
thx
jen R
Start by calling Customer Care at 800 992 1997 and go to the choice that says you want to share something with Chrysler. There are about 3 or 4 phone steps to go into. Tell them what the problems have been, and have your dates and mileage when the work was done, and the problems that were not fixed. They will call the dealer, and see what they are willing to do or say. Most likely you will be asked to contact the dealer and arrange for the Service manager to test drive the PAC and get back to them.
Call the Service Manager and tell him or her, you want the Zone Rep. to be contacted about a buy back. Then call the Dealership Manager, and tell him you have asked the Service manager to get in touch with the Zone Rep. about a buy back. Tell him why you feel you are intitled to such. This should get enough attention for the Zone Rep. involved.
Here are some must do's! DO NOT get rude. angry, or blow your top! Be pleasent, give praise in anything you can no matter how small. People in the dealerships, in Chrysler, and Customer Care get threats, cursed at and told off and called everything in the book. Be nice polite and give them lots of thanks for the help. This is a HUGE key in getting what you would like.
This buy back, if you qualify, takes 90 to 120 days, so be patient. I have had two buy backs in 12 years and Chrysler has been real great. But I keep very detailed information, have names of people I have talked to, and all my rservice papers. I have done all my service at Chrysler, Dodge, Jeep dealerships.
The only deralership I know of that I would suggest you to call is Bud Brown Chrysler in Overland Park, KS. Call the Service manager ans tell them what your problems are and see what they say.
There is a cost to you for the miles you have driven your PAC. I paid no mileage on our 96 Caravan and $ ,05 on our 2005 Jeep Liberty Diesel. The Jeep had been in the shop 25 times in 15 months. Chrysler was really super great to deal with! But I gave ultimate respect and thanked everyone I could for any help they gave.
If you feel this might not be what fits your situation call the selling dealer and speak to the General Manager and tell them how unhappy you are and see what they can do to get you out of the PAC, Hope this helps. I know of at least three on different Edumands forums that have followed this forumla and got the buy back and they were very satisfied with the results.
farout
The car did shift better after having all the broken parts replaced but it still shifts irradically and is beginning to drop back into first gear heavily again. I now have been hearing the sound of low power steering fluid at times when I turn. I still have the squeaky bedspring sound when I turn either direction, the back passenger window quit working, then the back passenger window began working and the back passenger side brake light quit working.
I hate this car. I want rid of it before it catches on fire.
In 10 months it was in the shop for four weeks and I will be returning tomorrow for the window and brake light - and I have indicated I would like to talk to them about getting rid of this car that I am now $9000 upside down in - even at zero percent interest and sending extra money with my payments. Being on the lemon list is not good for equity.
I assumed I should start with my dealer in Harrisonville to discuss buy back, but are you saying I should call this customer number first and then talk to the dealer?
Thanks for all you info - between Uncle Sam wanting a good portion of my income this year and this car my head is a bit boggled.
jen R
I love my Pacifica, but it is the worst car that I have ever had, if that makes any sense.
What kind of power steering problems are you having? I get a rubbing sound when I turn the wheel (a full turn). Of course the dealer didn't here that just like they can't feel the shudder.
farout
Wayne
How bad is your shudder. Keep in mind that a reflash and a TC change take 4,000 to 6,000 miles to be up to par. I had my TC replaced at 7500 miles and it did not do much. However, the Reflash done on March 31, at 12,200 miles has helped a little more with each couple of hundred miles. We do feel a difference, and now it is only barely there, and the mileage is 13,900 miles..
If you are so fed up then let me know and I will tell you how a buy back works. I have had two buy backs, on a 1996 Dodge Caravan, and a 2005 Jeep Liberty Diesel, and both times Chrysler has been very fair, and I would even say went the extra mile to resolve the situation.
Good Luck,
farout
farout
Buy the way what happened with the hearing you had last?
farout
farout
How many miles ago did you have the TC and reflash done. In march they came out with a more current reflash which I had reflash done on March 31, and there seems to be no noticable shuddering, but I call it more like a lugging, as if the gear was to high for the engine RPM's. But we are very pleased not.
farout
farout
farout
Thanks
Second, go on line and sign up to buy a new car below invoice. they will send it out to 3 or 4 of your local dealers. You will receive more than one answer so be sure you don't end talking apples and oranges here. Make sure they are offering the exact same options.
Remember Chrysler is only obligated to give you the exact amount of Cash you put into the car. Rebates were not cash. Hope this helps some. :surprise:
What I am wondering, the sticker price of the pac was 37,025. I still owe 31,630 dollars. If the give me the sticker of 37,025, I can pay off the pac and still have almost 6000 to put towards the aspen. Also until 4/30/08 there is the 3000 cash allowance on the aspen which I am wondering if I can still get. That would help ALOT on the purchase of the aspen. I tried to find info on this on the new york state website, but could not get a clear answer.
Did anyone here go through the buyback and did you buy a new chrysler and get any kind of rebate?
$28,765. MSRP on Liberty
361. dealer insatlled items
$29,126. Total price credit for Liberty
29,000 @ $. 05 cents a mile 1,450. mileage
actual buy back credit $ 27,676.
actual pay off to bank. $ 27,659. $17. we lost.
$24.500 MSRP for 2007Jeep Compass
$24,000. financed at same bank.
In our case we broke even, and Chrysler transfered our Chrysler Service contract over to the Compass, and started it over brand new. In our case things worked out real fair. But if you had a negative balance drom a trade in on the buy back vehicle you could be in negative, and have to finance or pay to make the buy back. Our mileage at $ .05 was ver low and can be as high as $ .50 a mile, so there is an additional thing that can bog down for you.
There is never a buy back that gives you anything but MSRP for your vehicle and Chrysler sells you the new vehicle at MSRP. Chrysler assumes you got a cash back or some special deal, and nobody pays MSRP unless they just got off the Cabbage truck that day they bought the vehicle.
Let me know how it works for you.
farout
farout
Now wishing i would have seen some of these posts last week before i bought my new pac. a used 2007 with 29000 miles that i got for $14000 (a good deal i thought). The first day it started shuttering in the rear and now needs a new torque converter. I saw a few posts about this but anyone that got one replaced, did it fix the problem?? Also is this a precursor to my complete transmission going out??? Its still under chrysler warrenty and thankfullly i extended warrenty to 100,000 miles cause I dont want to get rid of it. Thanks
You can choose to represent yourself in this if you want but it all goes back to the old saying. "If you chose to represent yourself as a client, you only have a fool as a client".