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Let me know how it works.
Just checking back with you, 2500 miles since that last TSB we both had and I've experienced ZERO lugging what so ever. I've actually tried to make it shudder or lug but it's completely gone. Just thought you might like to know.
FLASH PCM AS PER TSB 21-010-08. ERASE DTC'S. PERFORMED QUICK LEARN. FILL FLUID AND ROAD TEST. FC-ZZ
It has never lugged or shuddered after that. Now, the tech did tell me that it COULD have returned and that it may take 1000 miles to break the torque converter in and for the transmission to "learn" my driving pattern. Thankfully it never did return.
Hope that helps.
They told us they will not take on the case for us because we are not in a state they cover, got ahold of the district rep for chrysler so I did again and all they tell me is to take it back to the shop. I contacted the shop we have been taking it to, they told me they will not work on our PAC anymore. Its been there to much and they can't find the problem with this PAC.
I feel like Im going in a circle and there is no way out, Just feel stuck!!! I was looking at the lemon law on line. I dont know if there is one that I need to contact or just try one of them.
Thanks for the info. I have only about 200 miles since they replaced the converter. I have called them back and I am bringing it back to them on Tuesday of next week, but I was wondering if it my take some more miles for it to clear up. They replaced the latest tc and reflashed, what ever that means. They are really nice to help me figure out the problem and I do have liftime warranty on the car and free oil changes.
thank you so much!!!!
I feel that the Lifetime Warranty means I have time on my side, and if something comes up and they have tried to fix it, that eventually it will either get better or so bad it will brak down, in which whatever it happens to go bad will be replaced. I know of no other vehicle made in the world that has anything close to this!
farout
Now the 2005 Jeep Liberty CRD (diesel) we had it it in the shop 25 times ine 15 months. Chrysler asked us if they could replace it! Now that's one for the books! We made a huge mistake and got a Jeep Compass. Wow now that was a bad match for us, and we disliked it VERY much and traded it in after 4 months and 10,000 miles. That's when we got the PAC aug. 31, 07 There is only one thisg we don't like. It's not paid for yet, only 5 more years, LOL.
farout
Hudson Chrysler in Hudson, WI services it for me. Their service center is open weekdays until midnight too! I think when I dropped it off it was 10:30 pm.
My experience has actually been terrific with the car and I am pretty picky. I sure hope I am not just lucky.
As to the lifetime warranty, I sure hope Crysler is still in business. I really think one of the Big Three is going down the hole soon.
Thanks for the info about the compass because, he wanted to buy one of those for the gas mileage. What did you not like about it??
Thanks
I like the magumn also, but they are discontinuing it, makes me wonder...
I dont think Chrysler is going to get anything right for awhile. :lemon:
Many Jeep salespersons told buyers that a Jeep Liberty CRD (diesel) was made by MB, which was a huge blunder. Some myths start out of honest intentions, but in reality stories turn out to be untrue.
justme
farout
farout
farout
RTemember with any complaint you read there is always tow sides to every story. But you can't hear Chryslers side.
This is our 17 Chrysler made vehicle and with the exception of a 1996 Dodge caravan and a 2005 Jeep Liberty Diesel, whic both vehicles Chrysler totally replaced for almost nothing we have always been pleased. Hope this helps.
farout
But please, some of us are very pleased with our Pac's and got our transmissions fixed and works well for us. I really think you have hold of a dealer who just could care less, and is making it as difficult as they can.
farout
I bought my Pacifica thinking that it was the last car I would buy. I like the looks, comfort, handling, but not the problems with my particular car. It amaze me that Chrysler has no idea how to fix it.
I have been buying Chryslers for years. I currently have a 1979 Plymouth Power Wagon with 1579 miles on it. It has been used solely for snow plowing so the body is pretty much shot and only the rear brakes work. It has never licensed. I also have a 1998 Sebring Convertible, a 2006 T&C, and a 1995 Dakota. None of this, and the fact that my family has owned something like 25 Chrysler products since 1989 makes any difference. I wrote to the Vice President of North American Sales and the answer that I got was some woman on the phone who said, Chrysler isn't going to do anything. How's that for good PR?
I have given several instructions about how to get a buy back, as I have had two in 17 Chrysler vehicles in the last 25 years. The last one was in April 2007 Chrysler bought my 2005 Jeep Liberty Diesel. It was in the shop 25 times in 14 months. Chrysler has been more than fair to everyone whom has followed my advice. DO NOT START A LEMON LAW repoet until you have given Chrysler a chance to make you pleased. There are some on this forum who have gone and done it their own way and only wound up with anger and waitingesults.
So answermy questions and lets see where you are now. Give me the TSB numbers they dis, and you can tell us what dealer you have used, but no phone numbers are allowed on this forum.
You did get the Lifetime powertrain warranty right?
farout
So far my Pac is 14,000 miles and honestly don’t like any other Chrysler but the Pac and I don’t want to go back to town and country I already had three and all of them great cars.
If I change mine will be for other Pacifica 08
Regards.
The specifics:
Touring AWD
6 Speed Auto Transmission
4.0 Liter V6 SOHC
Took delivery March 2007 and transmission problems were apparent within a few weeks. Harsh shifting, shutter etc.
The car has been "serviced" three times since then.
The first time they: (Per their invoice)
"OPCODE 21000405 - Transaxle - Remove and install 62TE 4.0 Liter engine"
"1 68003520AB CONVERTER"
"1 WR7353ate CONVERTER"
"6 68026608AA FLUID FC: PART#: 6800352AB
"21330150 TORQUE CONVERTER 3547 WC"
The situation seemed resolved at first, but came back but in lower gears only.
Took the car back six months later. They road tested but "....did not duplicate customer condition..."
Over the next several months I made mental notes of when and in what conditions the problem would come up. I noticed the car needed to be running for a while before the issue started again. I especially noticed it in extended stop and go traffic on the Interstate. There was pronounced harsh up and down shifting from first gear to second gear. None of the other gears have a problem.
The third time (This past May) I had the service manager get in the car with me, and though the symptoms were not as severe, he agreed and on the work order wrote: "A C/S TRANSMISSION HAS HARSH ENGAGEMENT 1 -2 GEAR SHIFTING"
"CAUSE: FLASH"
"18190640 Module, Powertrain Control (PMC) -
Reprogram Module, Powertrain Control (PMC)
Reprogram (B) (B)
At the bottom of the work order
"roadtested car flashed pcm to update software.
It is now August, I have 6000 miles left on the warranty and the problem has returned.
I'm going to give it another shot, and would appreciate any suggestions from my fellow sufferers. One of the postings asked for a VIN number. I'd be happy to share it if you think it would help.
Look forward to your comments.
Huf
Believe me my 07 had the same issues, and my service manager and the tec. is real up to date and what they have said has worked. So good luck.
farout
I wanted to buy a 2008 T&C, but the dealers aroundCleveland all wanted at least $3,000 too much. I bought a used 2006 T&C which is a better body style, to me anyway, and I am satisfied. I will still buy Chrysler, but they really need to do some better training of their technicians and the customer relations people.
Here are a few quick questions. Are you taking it to the dealer you bought it from? How many dealers have you taken it to? Did you buy it new? Have you owned and Chrysler products before and if so how many? Have you talked to your Service manager face to face and told him how unhappy you are? Have you talked to the Owner or Manager of the dealership you bought this at?
Please let me know the above so I can help you start the best way.
You should call 1 800 992 1997 and full explain your problems. ( you might get someone from India) if so tell them you want to talk to a US supervisor. Go to the Chrysler web site, and go to "contact us" and write out what you want.
If you are TOTALLY sure there is nothing Chrysler can do to make you happy with this PAC then Tell your Service manager you want the Zone Rep called in on this for a buy back. Do this face to face and hand him a letter stating so. After that go to the Owner or Manager and do the very same thing and ask him to follow up on the Service manager.
Best thing is to be polite, kind, and dump the anger! Tell people who ever you talk to that you appreciate their help! NEVER DISPLAY YOUR ANGER. REMEMBER NO ONE WANTS TO HELP A HOT HEAD OR A FRUSTRATED JERK. Be patient, show respect and you will always have the upper hand. Don't call a transmission stupid, it's a "not functioning up to Chryslers standards of quality". This will get you a whole lot further in getting what you want.
Farout
I plan on talking with the service manager on sat and telling him that I am not happy with this car, and trust me I know how to keep my cool!!!!! You must work with this stuff all the time????
Chrysler needs some SERIOUS customer relations training. I have been in the auto repair business for over 40 years, so I believe it is safe to say that I have just a slight clue as to what is going on with an automobile. When two outside experts drive the car, one of them drove it twice, and they both come up with the same conclusions that I came up with and what others who have driven the car came up with, it it extremely hard to swallow when Chrysler says all is normal.
Since I had to sign a paper when I received my settlement saying that I would not tell anyone how wonderfully I had been treated by Chrysler or I would lose my Captain Video Decoder Ring, I must bow out of this forum.
The dealer can put the computer on and see if you are missing a reflash, or check by the vin if the right TC was replaced on your PAC. The list for TC R&R's went to March of 07 production I think. Those made after that were of with the TC. I presume you got the Lifetime Powertrain Warranty? The Chrysler Service Contracts for the 07's & 08 are Lifetime wraps as well. We got the Max Care $100. dedcutable. Bought with calling the Crysler Service Contracts, you can get 0% interest for 36 months, a good price is anything less than $2,800. Dealers cost is about $2,000. and will sell it to at the time of buy for that but the interest gose for the full time of the contract.
Is your dealer a 5 star dealer? If so they should be up to snuff. The dealer I use is by most considered small and they do good.
farout