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Comments
The worst thing to do is roll this negative equity into a new loan. High interest is a curse, you get burried in debt that takes nearly a decade to get out of, if you keep the vehicle.
I would suggest you go to the dealership and talk to the General manager. Tell him you need his or her help in getting this PAC's problems taken care of. Ask, but with authority, to get a loner or a demo while your is being fixed. See if this works. Keep us posted.
farout
I called the dealer I bought the car from a week or so ago and explained to my sales guy all the issues I have had with it for the last year (bought last april). Well he called me back this morning and asked me to bring it in to them for inspection. They will waive the 90.00 inspection fee and give me a loaner while my car is in the shop.
This dealer is about an hour from my house, they worked on it the first time for the vibration and shuddering but since they are so far away I have been taking it to the local dealer. They ran my VIN and got all the service workups on it and the first question my sales guy asked me is, why didn't they look at the TC ? .. I was baffled.. I told him I tried and tried but they ignored my request..
So I take it in Wed morning so they can look at it.. I will update after that. Hopefully with some good news!
He also told me they have replaced a ton of TC on the Pac's and said if I had a bad one it would feel like I was driving over rumble strips which mine does not do.
They ran the diagnostics on it and everything is up to date.. so I guess I live with it..
Hey here is one for the books, our computer said we were getting 30 to 33.6 mpg on the open road after we filled up. Well when we filled up it was really about 26 mpg. Warmer temps sure effects gas mileage on our Pac. Have you noticed this as well?
farout
I haven't watched the mpg lately but I will, it's only in the high 40's to low 50's here so I will see what it's getting.
If you remember I mentioned awhile ago I was only getting about 260-280 miles per tank and the computer readout for the miles to empty was really screwy. This last weekend I cleaned & vacuumed it out (kids are messy..lol) and I had the radio on for over 2 hours and I killed the battery dead.. I had to jump start it and now those weird readouts and wacky mileage is gone.. Very strange to me..
Is your PAC a AWD or FWD, and how many miles onyour PAC? We are liking our PAC the longer we have it, we bought it new on Aug. 31, 2007. The only thing on the PAC we don't use is the Power Adjustable Pedals. Both me and my bride have the same spot for where the pedals fit, all the way down. Theat came with the heated front and second row seats. We really like the bun warmers so nice in freezing temps.
We have had several Dealers close in our area, and one more GMC dealer is rumored to planning to close soon. Bad time to be a sales man or woman that's for sure.
Our PAC came form a dealer in Grand Island NE. We found the exact PAC we wanted in searching Chryslers web site, and the dealer here went and got it. However the guy picking it up found a dead battery when he picked it up. So they put a brand new battery in it before they left for Missouri. We have had no battery problems after we bought it. The lifetime limited powertrain warranty is something that really we like.
farout
It is fully loaded, the only two options it does not have is the Navi and backup sensor. The DVD is a life saver with the kids. Last April we drove it from Mi to Fl and it was fabulous, we really like how much space it has on the inside especially with 3 kids.
When I was searching for mine, I found a dealer in Battle Creek, MI that proclaimed to be the largest Pacifica dealership in the US. The day I picked it up they had over 100 in stock. I think today they have 10 or so.. lol
I really wish I had the lifetime warranty.. ugh.
As we seldom have anyone with us the back 3rd row is folded down all of the time. The second row looks like new as only three or four times has anyone sat in them. But we are sometimes as messy as three youngens, so we seem to allway have a Wallies world bag we use for trash in the back of the passengers seat.
I read in Jan 09 thet there were still 2,500 unsold PAC's and some were 07's. There must be a huge discount now on the PAC. I do know the Bule Book value sure has tanked. Heck we owe about two times what the Blue Book says the PAC should sell for retail.....ug!
farout
If you can get a Chrysler Service Contract etended warranty I would highly reccomend that would be a wise move. A good dealer and service department is what really is a blessing.
Remember that most PAC owners are pleased, but this forum does attract those with issues they are looking to solve. Some have had Chrysler buy back their pAC, as they did not meet expectations of the owners. Chrysler wants owners that are happy. GM and Ford I do not think go that far to please customers. At least as far as I know of.
Tell me what equipment has it got, the mileage and the price and I will attempt to tell you more. Check the Kelly Blue Book to make sure you are not paying too much.
farout
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Every PAC in existence was made before Jan 08. The last PAC to roll off the Windsor, Ontario, Canada assembly line was Dec 12th, 2007. Are you sure about this date?
This not a unique problem. With other Mfg's of 6 speed auto trans they too have a lugging sensation. So I have been told. I can't say for 100% sure.
farout
Another thing, I have my PAC going in Friday for a check up on the TC and other issues I'm reading about. Would you believe they don't have loaner cars for warranty issues? I was pretty shocked. Is this normal or should I look into going to another dealer?
I have never bought anything but the Chrysler Service Contracts. They pay right then and there, no sending you a check, or paying the bill three months later.
The 3 year 36,000 mile warranty does not cover rental or loaner cars. If you have a Chrysler Service contract you do get a car they rent for you, starting from the day you buy the Chrysler Service Contract. Chrysler does have a 36 month no interest plan but you have to push to talk to a supervisor. I haver had four this way. It does exist so be persistant.
Oh, you might ask to test drive a car for the day? That might be a possibility.
farout
www.jeep.com/en/incentives/programs/military/rules.html
Another problem is that it seems to shudder sometimes when going about 60mph. Dropping to 55 or increasing to 65, the shudder will go away. I'm worried these sound like expensive problems.... :confuse:
I remember you got your money back, or some of it on a PAC, what is your ride now? I sure hope you are having better luck with the new ride.
farout
Go to a larger more equiped dealer, and this should be resolved easly.
farout
I've had it to the dealership and of course it doesn't really do it when they're in the car, not very loud anyway. They "updated" the transmission via a computer program but ??
If the gas mileage (14.2) wasn't enough to tick me off the clunking sure is. At $520/month for 6 years I'm gonna be one sad, sad woman.
If anyone can help me I'd really appreciate it!!!!!
What you are describing is not unheard of. We has to have the torque converter replaced to take care of this problem. The problem I have seen with others is that when they get problems like you have they make a huge mistake. Do not jump to several other dealers until you have gone as far as the dealer will go.
Is the dealer your going to the one who sold the Pac to you> If not that's where you need to go. If you want call 1 800 992 1997 and speak to a customer care rep. That works. Above all do not get snippy or angry or spout off. These dealers hear crap all the time. So be polite, respectful, and tell them you appreciate their help. Always be positive. If all else fails you can ask the Service manager to get the Zone rep involved, these reps have complete power to even buy back you Pac if they can't fix it to your liking.
Oh One other point you did buy this PAC new right? If not you are limited to the dealersships good will. A Chrysler Service Contract (extended warranty) will sometimes pay for it's self. I have bought over 11 new Chrysler products and I have had a service contract on all but the first Plymouth I bought. I learned then I would always buy one. I have never lost money on. The Max Care $ 100. deductable is the best and has more useable things you can use.
Hope this helps, pray before you phone or go in, be calm and peaceful.
justme
Call Chrysler and let them know that you are not happy with the car, they were very nice with me and is in some way very easy to do.
Regards.
Rotors indicate a heavy foot on the brakes. Do you drive with your left foot braking when coming to a stop, or do you use your right foot? Often left foot brakers will cause faster ware on the pads, rotors, and calipers. There are times that other faulty parts acn cause this as well. The Dealer should fine the source of the problem.
The 07 Pacifica's have had some vehicles that some customers felt their vehicles were were so faulty they wanted their money back. Chrysler is a very liberal company that stands behind their vehicles and even refunds a customers money. This is good will on Chryslers part is seldom praised. Try a Ford or GMC and see what they say, these others don't do refunds.
Farout
I also have an 07 Durango with 34k miles on it. We bought it with 19k miles and the brakes were destroyed so the dealer paid to have them replaced. About 6 months later the front warped again and the dealer fixed them under the limited time warranty from when they put them on. Now the rears are gone and pulse like crazy... the only issue I have now is the dealer was closed by corporate so I am screwed out of having them fixed..
My factory warranty is up in 4/2010. What other things should I be asking the dealer about?
PS - anyone have issues with a vibrating window/windshield molding on the upper driver's side?
Thanks!
Made an appt with dealership next day and was told it had bad motor mounts that needed to be change. Only then I find out that the extra ext warranty ($1,720.00, that was "the best one", covered everything) I purchased does not cover these parts. Service guy was really nice, but very angry with the salesman. Should have made them put it in writing before I eagerly signed on the dotted line.
This seems to be an ongoing with these cars. Why aren't there any recalls from Chrysler? After looking at some of the posts, I guess I'm lucky, my problems didn't start until 68,000 miles. Driven Dodge/Chrysler for 21 years, but this one will be the last.
Thanks for listening!!!