Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Gee, thanks, GM! - Onstar analog to go silent
This discussion has been closed.
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
My problem is with them selling a technology and then dumping it leaving their customers high and dry.
What they should have done and claimed they couldn't at the time was retrofit the cars with analog Onstar to the digital version. As it turns out with the mirror now available for any vehicle the cost would have been in the hundreds. Most folks with the older cars wouldn't bother. Would have been a good PR move on their part. At that time GM was only about moving vehicles onto the public - not any kind of customer service.
That's what they ended up doing in more recent years.
>At that time GM was only about moving vehicles onto the public - not any kind of customer service.
I believe other companies have been reluctant to replace things or parts that became outmoded. GM isn't the only company: to wit, the toyota problems of the last 8 years that they hid fairly successfully. Also there are transmissions, brake parts, engine control units that aren't working as customers should think they would.
2014 Malibu 2LT, 2015 Cruze 2LT,
2014 Malibu 2LT, 2015 Cruze 2LT,
GM screwed their customers. It's bad when the cable company has better customer relations. I still have a couple of old analog sets. The boxes to convert them to digital were provided for free.
Imid makes the point aht GM is not unique in such behavior and he is correct.
I have it turned on and will try it for at least 1 month. I'd like to know what others think about it.
2014 Malibu 2LT, 2015 Cruze 2LT,
http://townhall-talk.edmunds.com/direct/view/.f25cc77/0#MSG0
It also can be set to give a message to certain contacts on a list at defined times each day: i.e., at 8:00 am when your student is supposed to be parked in the school lot and in the school building.
The beta apparently was run at the last quarter of 2011. I recall getting an email message offering the service, but my car was sitting in my garage so I didn't see a benefit. Now the car is at college and summer job, so I decided to try it out for locating my car at random times during the day.
For $3.99 per month in addition to the regular OnStar fee, it seemed like it was worth it. It is month-to-month, so I can delete the service without losing my paid year remaining for regular OnStar.
2014 Malibu 2LT, 2015 Cruze 2LT,