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Moon Roof Problems? Any Experience



  • p0926p0926 Posts: 4,423
    Ooh that's not good news. I wonder if you could get an independent shop to do the work for less. You certainly don't need a certified (and well compensated) Subaru mechanic to fix simple mechanical problem.

  • subewannabesubewannabe Posts: 403
    I have the moonroof of my 2004 XT open almost all the time. Some hints from experience:

    Opening the rear windows a crack will eliminate harmonic noise as the air flows over the opening.

    For those who dont like the wind noise at high speeds from the pop-up air dam: I bought a 3" diameter aluminum electrical conduit connection collar . Its about 6 inches long. I sawed a lengthwise cut with a hacksaw, pried it apart at that cut to create a gap about 3/4 inch, filed the cut smooth and rounded off the corners, and banged on it with a hammer to give it a somewhat oblong "G" profile. I keep this in the glove box, and when I'm cruising with the roof open, slide that contraption over the pop up lip, pulling the lip inward against its spring, until I can also slide the lip of the interior head liner into the gap, and then slide it forward until the pop up lip and the headliner are well inside the opening of the "G". Graphically, G<= , with = representing the parallel surfaces of the headliner and air dam seen in cutaway view from the side after the air dam has been pulled downward against the spring tension. . The spring force of the pop-up lip holds it all in place and it eliminates 90% of the wind noise from the pop up air dam, all for less than $2. I can put it in place now without looking in a matter of seconds and remove it in less than a second if I get a sudden rain shower and need to close the moonroof.

    Be aware that this artificial lowering of the profile of the pop up air dam will allow more bugs to hit the rear edge of the moonroof opening and enter the car and will also amplify the previously mentioned harmonic, so make sure the REAR windows are cracked.

    If you are driving with the moonroof wide open but the rear window closed and then, in your effort to reduce than harmonic vibration at any speed above 35 mph, accidentally hit the wrong button and open a FRONT window , this creates a momentary tornado inside the cabin and the negative pressure will lift anything lightweight, such as mail or papers, off your back seat and out the moonroof!

    Happy motoring with your Forester "convertible"!
  • caliberchiccaliberchic Posts: 402
    Your instructions would make a great guide if you had time to post one! Go here to check it out Guides
  • ateixeiraateixeira Posts: 72,587
    Good idea. I put up one for wiper blade inserts and got a lot of hits for that. :shades:
  • mrsomesmrsomes Posts: 2
    I have a 2007 Forester which I love; love the moon roof. It started leaking in the back by the extra seat belt in the roof. Took it to the dealer; factory defect in the seals around the roof! Took the whole thing out and replaced it. Thank goodness it was still under warranty. Haven't seen this on other Foresters so hopefully this was an isolated incident.
  • During an unusually sunny day, I implusively pressed the "open" button BEFORE unlatching the latches. The good news is, the motor still works, I was able to CLOSE the roof, (very important when one lives in a rainforest). Unfortunately, now the clips hang down and won't fasten. My question is, do I take this to an auto shop or a body shop? Or, better yet, what are the odds an mere mortal could replace/repair them? Outback 2002
  • The Forester moonroof is great -- but there are problems.

    I have an '03 and the moonroof just died. Many people are experiencing the same thing -- but SOA has not received enough complaints/comments to realize the problem and fix it. The repair is $1300. There are many posted messages on Forester owner's forum.

    Posted on, under "Moonroof is dead"

    The dealer and SOA spoke to each other, and SOA is picking up some of the cost. I need to speak with them again on my own.

    I know several people with moonroof issues, and they've just stopped using them. (FYI, a hand crank/wrench comes with the car, so you can close the roof if your motor fails)

    Everyone with an issue needs to ...
    contact SOA
    officially log the problem
    get a case number
    go to a dealer for a diagnosis
    report back to SOA
    This is the ONLY way SOA will realize there is a problem, and take some action -- if there are lots of officially "logged" problems.

    Here's the contact info; a phone call is fast and easy. They'll be nice, but tell you it's just your car. Get the problem on the books with a case number.

    Customer Service: 1-800-SUBARU3 (1-800-782-2783)
    Hours: 8:30 a.m. - 7:00 p.m. (EST) Monday through Thursday, 10:30 a.m. - 5:00 p.m. (EST) Friday

    Written correspondence can be sent to:
    Subaru of America, Inc.
    Subaru Plaza
    P.O. Box 6000
    Cherry Hill, NJ 08034-6000
    Attn: Customer/Dealer Services

    To answer the other question, I was/am at about 50K miles when the problem happened.

    Keep in mind I'm in New England, where roof use is seasonal. That means maximum 24-months of use, and it died. This is NOT typical Subaru quality or longevity, and they should know it.

    This is my 3rd Subaru, and second with a sun/moon roof; I did not have this problem with my other Subaru models.
  • caliberchiccaliberchic Posts: 402
    Great info Thanks!
  • I bought a 2002 Forester brand new and am still running it at 135,000 miles later. I've never had a single problem with my moon roof.

  • I'm looking at the 2008 Forester 2.5x (w/ Premium) as a replacement for my Liberty, does anyone have any experience with the Moonroof Air Deflector? Does it really help with wind noise and/or sun glare or is it a waste of money?
  • kavoomkavoom Posts: 181
    Yes, the deflector does make a difference. I find that when the roof is open, I have to find just the right mix of openings (windows roof) in the Forester to minimize noise, air flow etc. All you got to do is test drive one and reach up and pull the deflector down (it's just spring loaded) to see the difference.
  • I have one on my vehicle and I find it does help with wind noise.
  • Don't all the Forester moonroofs come with the spring-loaded deflector? They provide marginal relief from noise and buffeting. The question is probably about the plastic bubble deflector accessory. Those eliminate all the noise and buffeting.
  • mrsomesmrsomes Posts: 2
    Have a 2006 Forester. The moon roof started leaking in July 2007. Had it "fixed". Started leaking again 2 months later. Had it "fixed". Started leaking again 4 months later, this time on top of a new, wood coffee table that I had just bought. Needless to say the coffee table is ruined. Now it's not under warranty and it's back to the dealer tomorrow. I love the car but will not buy again until they fix this problem.
  • paisanpaisan Posts: 21,181
    What was their fix?

    Motorsports and Modifications Host
  • aathertonaatherton Posts: 617
    No doubt the dealer reconnected a loose drain tube. Moonroofs and sunroofs are designed to leak in that they cannot be perfectly sealed and still move. However,a perimeter gutter takes any water into drain tubes that go down the pillars and discharge under the car. If a tube should become loose or disconnected at the gutter, water will get onto and through the headliner.
  • xwesxxwesx Fairbanks, AlaskaPosts: 11,223
    Seems like the concept of a hose clamp escaped them.... :sick:
    2014 Audi Q7 TDI, 2008 and 2013 Subaru Forester(s), 1969 Chevrolet C20 Pickup, 1969 Ford Econoline 100, 1976 Ford F250 Pickup
  • p0926p0926 Posts: 4,423
    Drain tube could have become plugged up also.
  • nicole4213nicole4213 Posts: 1
    I have an 06 Forester. 3rd car I've owned with a moonroof - first Subaru with one (2nd Forester I've owned) Have loved my first Forester and initially loved the 06. Then the sunroof started leaking - took it to the dealer twice - both times they said they'd fixed it - hadn't. By the time I took it the third time - moonroof also no longer closed correctly - they thought it might be a bad motor due to the leak. Short version - after 3 tries - fixed the leak. Have had it there about 7 additional times due to it no longer closing correctly. Where we are now - they aren't sure how to fix it - and have no solutions for me. Beyond frustrated
  • ateixeiraateixeira Posts: 72,587
    Sorry to hear that, nicole.

    Have you called 800-SUBARU3?

    Have then open up a case number. Ask if your dealer can get help from a regional specialist, perhaps.

    Good luck.
This discussion has been closed.