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I wonder how much Hyundai had to pay them in order to cover up this suspension problem? Must have been a lot as it was never mentioned. To the contrary, they rated it #1 in its class. I think I will take their opinion over one obviously unhappy and disgruntled alledged owner.
2013 LX 570 2016 LS 460
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Go check out Hyundai-Forums and you'll see what I mean.
Also, please show me one article that says that the car is unsafe. Pretty please? Neither of the places you tell me to look states the car is unsafe and should be recalled. You are purposely lying for no reasons that seem to make sense. The sooner you state your true agenda, the sooner you will then be able to leave us in peace.
I've noticed the dealer's Genesis inventory has been steadily increasing, and the cars are moving. They started out with 3 models, all V6's. Then they got a V8. This past weekend, they had 8 Genesis models on the lot. Two V8's and six V6's. I guess people who are interested in buying a Genesis actually go test drive them despite all the negative posts by alleged owners on the Internet.
BTW, many of the roads in the area look as though they haven't been resurfaced in years. Plenty of bumps/ridges/potholes to bring out the worst in any suspension.
Although your story is difficult for most of us to square, you have the right to believe that it is accurate and factual. However, it is so far from my 16,500 mile experience that I can't begin to get myself to be concerned that I will dive into a corner and the car will go crazy out of control. I know that I am being blunt but your post wasn't exactly soft peddled.
Allmet... you hit the proverbial nail on the head....the "other site" has over 1100 members and the posts about the suspension come, over and over again, from fewer than 10...or roughly 1% of the members. Not to say they are not entitled to their opinions. Rating a suspension is subjective, depends on what you have been used to and what it is you prefer: firm, not so firm, soft etc. But claims about the genesis suspension being dangerous, out of control, etc are just so far over the top they can't be taken seriously. So don't.
Throw in Hyundai ignoring the complaints ( but then again what car company doesn't...) and I'll have to pay more for a Japanese brand, which I suppose buys some peace of mind (and resale). Appears that Hyundai was dodging customer issues with the Azera (sp?) model that preceded the Genesis.
e're not talking about $25 dollars here. Thethe crummy seats in a $40,000 Hyundai (V8 model) has a point about perceived quality and value.
I may still go look at one just to address my curiosity. though.
For example: Owner tells HMA that the Genesis' suspension is "defective" and "unsafe" (words used in this thread). Hyundai checks the car, finds that the suspension is working as designed, tells the owner that. What more is HMA to do at this point? Sure, they can decide to change the suspension design at some point to make the ride over bumps smoother, if enough owners and prospective buyers think the ride is too stiff. But that is likely to be impractical to do on existing cars.
I have a feeling what these owners posting here would like HMA to do is to buy their cars back at the price they paid (maybe less mileage?). I can understand why someone would want the manufacturer to do that. But I can also understand if HMA doesn't do that, if the suspension is performing as designed. If a dealer or HMA in general decided to buy back cars because the owners don't like them, I would see that as a very generous customer service gesture. But not something that they should be expected to do.
As has been noted, it would be more effective for owners to take their case up the chain at HMA, all the way to the President if necessary, rather than slamming Hyundai here. There is also an arbitration process that is spelled out in the owner's manual. And if the owner believes the car is unsafe, a good course of action would be to file a complaint with the NHTSA. They can open an investigation that could lead to a recall--if in fact there is a safety issue with the car.
As far as Hyundai not responding. Let's see if I can put this in perspective. You design a car that you've R&D'd to the nines, you release it and all the critics (auto authorities) test it and give it really good reviews in regards to suspension performance (note I did not say outstanding). Then, the car wins North American Car Of The Year. Out of nowhere, you get a single owner approaching you talking about how dangerous the car is, that over uneven surfaces at highway speeds, the steering wheel jerks violently out of his hands. Are you seriously going to pay this guy any attention??? Now, if you started having folks from all over the country coming at you with the same complaint, then you start taking a look at what is going on. So far, you are the ONLY person I've ever seen describe your suspension experience with so much dramatic flair. I honestly don't have an issue with you having a problem with the suspension, I can accept that it may not be what you were expecting, but dude...seriously...tone down the dramatics and everyone will take you a little more seriously.
If the Maxima is your thing, then you're in a whole different class of car and the door is much wider now. G37, ES, C-Class, 3-Series...just to name few. Heck you wanna take a look at a beautiful car that I think trumps the Maxima...try the Passat CC!
For a first year car, Hyundai did a great job, but needs to correct this steering pull issue.
FWD cars usually have the issue with torque steer, but usually only during acceleration.
Mike, you say "I hate to say it" . . . But then you go ahead and do say it!
If you are going to quote someone, be factual and not try and put words in that persons' mouth.
First place, he does not swear anything.
You think that your 20 inch wheels and lousy riding low profile tires are the way to go says something about your approach to cars.
Same thing can be said about all the monies that you have wasted on radio equipment on your Azera.
. . "we are either too ignorant to know better or we are in denial."
Remember, you said it, not his words but yours.
What does what snaglepus says on another forum have to do with this Genesis discussion?
Some people simply love to hear themselves talk.
Now....as far as MY 20's and low profile tires...it was MY choice. However, until you've had a ride in it...you can hardly say it's lousy riding. Putting them on wasn't about my "approach" to cars. It just means I wish for my Azera to stand out from all the other...you know, personal touch!
My audio system, the money would only be "wasted" if it wasn't an upgrade and sounded like crap.
Now...as far as what Snags said, all I said is that one guy sounded like the other...simply put. Basically just making an observation.
Some people simply love to hear themselves talk.
Based on the fact that your response to my posting has nothing to do with the Genesis discussion, you're the pot calling the kettle black! :P
P.S. Oh...and my posting you responded to, did have relevance to the Genesis topic. Thank you very much!
I would not let this discourage anyone from buying this car though.
There has been no response from letters to hyundai's bosses and the dealer had
a jerk who I met at the dealer who didn't drive the car but left a message "car is normal" and case is closed ! Had he at least put it on a lift I wouldn't be livid.
Also I found same color overspray on windshield, side windows, rear window all on right side. they said may have been dockside touch up but no records exist. I had to clean it myself.
After owning over 40 cars I must say, this is the worst experience ever, including
seeking advice on this hyundai/edmunds blog.
Thank you for confirmation, but sorry for your experience.
BTW... have you done that yet? If so, what were the results?
"On smooth surface (blacktop) roads very quite on concrete or different type surface you can hear the tire noises. If air pressure is to high in tire you have a hard road ride.
And a couple other LS430 drivers wrote:
"The car is "cushy" on low speed, but once you are on highway doing over 60mph, it is noisy and takes slightest roughness on the road hard. I dont like it."
"...the reason I bought the car was for a soft quiet ride. This tire does not excel in these areas. I have owned tires half the price of these Dunlops that ride better with less noise. Will replace with another brand in about 5000 miles."
All of the above reviews were from people using the same model Dunlop tire that is used on all Genesis models.
So, was Hyundai hoping that most Genesis buyers would prefer grip over ride comfort? Should these Dunlop tires be dropped down to 28 or 30 PSI in order provide a smoother ride? I think it's possible that there may have been a little misjudgment on Hyundai's part when they chose to put these tires on the Genesis. Or, maybe it's as simple as Hyundai creating a future TSB to drop the tire pressure when owners complain of a harsh ride?
So, why are people jumping to the conclusion of "suspension defects" when all this data is available? I know I'm not the only one who scours the web for data like this. Could it be possible that certain individuals have an agenda?
Before I buy a car, I review every important aspect of the car. Tires are a major factor in performance, ride comfort, and future maintenance costs. If I were buying a Genesis, I'd have walked onto the dealer lot equipped with knowledge from these tire reviews. Not only would I have the dealer check tire PSI before test driving the different Genesis trims, but I would take the car on all different types of road surfaces, at speeds up to 75 MPH. If the dealer had a problem with me test driving the car for 20, 30, or 40 miles, I'd have said "take care, bye now" and moved on to the next dealer.
If I found the ride to be unacceptably rough on certain surfaces, and the PSI to be set properly on all 4 tires, and if I really liked everything else about the car... I would tell the dealer "replace these harsh Dunlop tires with some Bridegestone Turanza Serenities, or some Michelin Primacy MXV4's, and I will buy this car." Sure, it's maybe a $500 loss for the dealer (at their cost), but they really want to sell that $35,000 or $40,000 car. Any dealer who is too stingy to make that slight compromise would not get my business. Period.
Please note, I'm not trying say Dunlop tires are bad. In fact, I've read that they provide incredible grip during track testing. Genesis buyers who value road grip more than anything else would very likely want to keep the OEM Dunlop tires on the car.
2013 LX 570 2016 LS 460
That wasn't even hard to figure out.
with the Genesis discussion, you're the pot calling the kettle black!"
The saying goes'The stove calling the kettle black.'
If you're going to quote something, it least do so correctly Mr. Stove.
Coming from someone who is black . . that's really funny!
In response to your bad choice of wheel and tires, is that because of peer pressure?
Or do you really enjoy that jiggly hard feel every pebble type ride?
None of my business you must agree. After all, it is your ride.
Sorry about you front end noise. Hope the dealer can find and fix it.
Perhaps one of your expensive tweeters is chirping? :confuse:
Probably a Lexus owner that's embarrassed for paying too much, so he creates sock puppets to agree with himself about non-existent problems. :P
GoEnglish.com - Idioms
Peer pressure for some wheels??? I don't follow everyone else, I lead my own way. Like I said before, until you've had a ride in it...you really can't say much for how the ride feels. Trust me, far from a hard jiggly feel you suggest.
Obviously, you didn't follow my threads about my sound system, the tweeters are the factory tweeters and the only noise coming from the sound system is beautiful music...thank you for your concern though.
Or, as others have stated, you are a clone. I suspect the latter.
Yes, it's been a bit of an ordeal. I've been trying to get as much insight as possible to help me decide what to do, etc.. I don't worry too much what others say. I've found that it is very easy to question motive - as if someone for some unknown reason would just devote one's life to posting bad stuff about the Genesis. I have no trouble believing those who sya they have no concern about the ride or any negative experience. I'm not sure, however, why they have so much trouble believing anyone else may have an issue or concern. And why they are so threatened by those that do? I guess I COULD question the motive of those who are perfectly happy and yet can't refrain from constantly commenting on an issue they have no concern about. Not sure why they can't tolerate any negative experience at all. And yes, I have I detailed my issue in the Genny owners suspension forum to try to get some insight and find others with similar experience. Not sure why that should bother anyone. If you're happy with your ride then why keep commenting on this topic? I am in contact with several others who have similar feelings about their ride - feel free to contact me if you like Stanco and I can share what I know at this point!
JohnNW:
Member Since: February 13, 2009
Last Login: February 14, 2009
Seems like the ONLY posts you have made were in this forum, AFTER some others were questioned in regards to their truthfullness on the suspension "dangers". Then you appear... Hmmmm.
2013 LX 570 2016 LS 460
Bobad, I am a Lexus owner (actually own 2) but I certainly recognize a great car when I see and drive one and the Genesis fits the bill. I have noticed that it is mainly
European car fans who turn their noses up at the Genesis.
2013 LX 570 2016 LS 460
Bobad, I am a Lexus owner (actually own 2) but I certainly recognize a great car when I see and drive one and the Genesis fits the bill.I have noticed that it is mainly
European car fans who turn their noses up at the Genesis.
2013 LX 570 2016 LS 460
We are degrading you? I don't know, but it seems like you've been taking personal shots at us more often than not, like the quoted text above (by the way, I see 6 posters, in all )
Speaking personally, just because I have posted different side of my experience of the vehicle, do not confuse as "constant degrading"; I would think others came with similar intentions.
Anyway, you may have drawn the bad luck of a defective vehicle, and as Backy mentioned, please take corrective actions if that was the case - ALL automakers have lemons.
Wow, I can't imagine being more isolated from anything going on with respect to driving than with the LS430. Maybe he should could consider a Buick. :P
I think the car (the Genesis) is marketed as a sport sedan, implying there should be some sport. I didn't think the ride comfort is less than others in class (CTS, G35/37, G8) although rolling retirement homes masquerading as entry level luxury cars (ES350, Acura TL) might have a better ride.
I think there are enough cars out there that if this one isn't a good compromise of ride/handling, there are other choices. It doesn't seem like the best candidate if grip and handling aren't priorities. Maybe the Lincoln MKS?
This is way off your point and the discussion in this thread, but this reminded me of a local large Honda dealership in the Columbus, Ohio area. I have checked out the Accord and the Pilot during the last two new vehicle purchases. They only had one vehicle of each type that they would allow you to take out on a test drive and they told you exactly where you could drive it by giving you specific directions. The test drive was only about 6 or 7 miles long. It was the most pathetic way of doing business I've ever seen. I guess Honda buyers are so blindly loyal that it didn't matter to them. Major turn off for me in both instances.