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She does NOT WANT to drive the car - that's how awful the suspension behaves over broken pavement.
But from the responses I see posted here to others that complain, I must be a clone or a troll.
Next stop if we don't get positive resolution is arbitration, and if that isn't successful, full blown litigation.
There is no way we're going to suffer with a Hyundai we paid this much for, for years to come, because Hyundai won't do the right thing and just refund our money. I don't even care if they knock off a 'use fee,' or whatever, as long as it's fair.
I just want this car gone. We are in New Jersey, by the way. Regardless of the outcome of our case, we've now begun shopping used cars given the state of the economy - there's tremendous deals to be had out there on two or three year old cars.
Sincerely,
Troll-Hyundai Bashing-Must Have An Agenda-Lexus Salesman-Can't Possibly Be Telling The Truth-Irrational Genesis Hater.
Nothing but positives... Amenities, Power, handling etc... They were all amazed it was a Hyundai.
The announcer at one point made emotion that when he told his buddies he was doing a review of Hyundai there were "snickers"
Well no one is "snickering" anymore. To quote him/paraphrase but pretty close to an actual quote "You get all these amenities, a/c seat, rear camera, they all commented on the incredible sound system.. endless list of features mentioned.".. Then he named a plethora of luxury sedans and said "You get ALL this at 1/2 the price... So unless you need a badge/logo (what I choose to call Ego and a closed mind that another company can do better then the old stand bys-BMW, Lexus, Acura, Infiniti, Mercedes).
My doctor took it out and says it drives, handles and has more options then his $85,000 Mercedes. But he will NOT buy one as he needs to go into the Dr. lot at the hospitals and fears the "snickers" of owning a Hyundai. He will buy one if Hyundai changes their strategy and starts an upscale division. I humbly disagree. That will only inflate the price and cost to Hyundai. Too many dealers and brands cost money, ask detroit...
Only negative was the seat was not snug enough for "race" driving... I can live with that, I hunker down when going into turns at high speeds..
So to all you "insecure" people that need your "status" symbols, please check your ego at the door of this board.
If I see you on the road in NJ, I'll be happy to give you a run for your money and likely beat you in every category. And I'm "not" a professional driver..
Have a good day...
We were discussing that in the tire forum as well as the Venza forum. Yeah, that does happen. The Mazda Miata was initially delivered on custom Bridgestones developed especially for it. BMW and Porsche have their own model designation for a particular tire on a particular vehicle. The original Dodge Caravan had a 1-off or 2-off size that met the needs and weight characteristics of that vehicle.
I find it interesting when people cite vehicle handling as a purchase consideration and then complain about the tires or come replacement time, get the cheapest zippy-the-pin-head retread and then complain how it doesn't handle like it used to.
In driving a Genesis around the midwest, I found the ride quality acceptable on the 3rd world roads they call highways around here. That said, I am willing to compromise ride "serenity" for handling, and I am not the Genesis' market segment.
That really shows Hyundai is serious about identifying and fixing your problem. Hope it works for you.
I did have a problem with the car pulling to the left and took it into the dealer for adjustment. I will admit the car is very sensitive to road crowning and does pull to the left or right depending on the road.
The longer I own the car the more I feel it loosen up. It was stiff in the beginning , but now it's feels great.
The pulling does concern me a bit and I believe the Dunlop's are the root cause. I would purchase this car again in a heartbeat. I love driving this car.
Yesterday I went to the dealer, my dealer, up here in Canada, to talk with my Sales Director cause my lease on my Azera is finishing in June.
I left my home at 10:00am and got back at 18:15. I live 13 minutes from the dealer!
Long story short...I tried the V6 and then tried the V8 (the V8 was brand spanking new from the showroom, they had to take it out for my test drive, it had 3KM on it). For me, the V8 was a big difference. It felt more composed, solid, and I found it quieter. I found the suspension somewhat stiff and responded quickly of road feel. The brakes are unreal! The cars stops so fast and it feels effortless. I drove the car for almost an hour! I did alot of highway and city driving. The car feels great in city and highway driving. I went on some pretty bad city roads and found no issues with suspension performance, it actually felt great.. I felt NO suspension issues at all. (I was worried after reading all these suspension issues here and there).
After my test drive all suspension issues for me are GONE! This car is absolutely beautiful and felt great.
At one time i was cruising at 120KM and floored it to see how much power it had and was suddenly at 160KM in no time. WOW is all that came to mind! The whole test drive (V6 and V8) I was alone with my wife in the car. The fit 'n' finish of this car is beautiful and very rich looking.
At the end of my test drive I already felt like I'd been driving it for months. I found that pretty weird!
Anyways...I then got back to the dealer and signed a contract on the spot for the V8 Tech package.
Man they are not kidding when people write if you try the V8, make sure your ready to buy!
My OTD price is $56,206.65CDN or $44,527.78USD.
I get with at that price:
Mud guards
Tinted windows
Free maintenance for 2 years!!!
I'm happy about the free maintnance cause I average 30,000KM/year.
Of course I'm excited as hell and can't wait to get the car...
I ONLY want white and unfortunately I have to wait between 2 and 3 months before getting the car.
A happy new Genesis owner
Thanks for the well wishes...I appreciate it.
allmet33,
I'm sure you know the answer to that...I'm sure you know what I mean.
I was afraid to write about what I thought about the Lexicon System in the Genesis as people will think I'm crazy.
I have ALWAYS put in aftermarket stereo stuff since my 1st car. This will be my 15th car that I have owned.
I'm 45 now and this car will not stop me from upgrading.
BUT
What I'll do is remove the sub immediately and add my amp and sub instead.
I will not change the stereo nor the speakers as I think it will be plenty.
The sub for me is a must! I'm sure you know what I mean when I say that I consider myself to be a basshead!
Can't wait to get the car...gotta wait at least 10 more weeks...OUCH!
Regards,
Good luck on hooking up your aftermarket amp & sub. From my understanding, the Lexicon system in the Genesis uses optical interfaces between the head unit and the amp which could make it real tricky in terms of splicing in for a usable signal.
Like you, I have yet to own a car that I didn't upgrade the sound system, but the Genesis factory system sounds THAT good where you don't have to touch it but so much. The only thing lacking for my tastes is the bottom end of music. The Genesis system clearly has more oomph when it comes to the lower frequencies than the Azera system did, but not quite what I prefer.
It sounds like you'll have a challenge on your hands and the only thing I can really suggest to you is to contact Harman-Kardon's OEM Dept. and ask questions about how you can pull off adding an aftermarket amp to the system while leaving the rest alone. They were truly instrumental to me when I swapped my system out.
Good luck!!!
http://www.autoblog.com/2009/02/17/hyundai-equus-first-official-images-hit-web/
Also, Hyundai has developed a Supercharged 4.6L V8 prototype making 460hp. Could it possibly make its way into the Genesis as a M5, AMG, S6 fighter?
Now I have a real con for the Genesis and its not one those its has a bad suspension or the fuel economy was not that good kinda of cons. I only hope and pray that Hyundai adds the cooled seat for the pass side on the 2010 model. To me this is the only con worth mentioning.
Putting the price into perspective, the omission of the cooled seats really isn't a con considering cars costing $10K or more don't even stack up against what the Genesis offers you as a whole package. While the cooled seats would be a nice addition...I personally don't think it's something that hurts it. I'm pretty sure if Hyundai has been paying attention to the people, it's a feature that may find its way into the car in a future refresh.
Funny, they have Equus on the front of it.
Thanks for posting. 2 years ago the Genesis that is in the US now was being hyped as, size of a 7 Series, performance of a 5 Series, priced as a 3 Series
Looks like Korea did a little more competitive product research.
JohnNW (doug725) - we are all clearly aware of the suspension "issue" - if that's what you want to call it. Not everyone has experienced the extreme problems you have encountered, and the vast majority really like this car. Maybe you should try to reschedule the ride-along with another Hyundai rep like you did a few weeks ago? It would be almost impossible to expect your problems to disappear a second time with a different Hyundai rep in your car.
That's more of a marketing line than anything, but nonetheless factual.
John, have you ever considered that it's just YOUR car that rides rough? Since your car (by your own admission) rode OK with the Hyundai rep along for a ride, are you sure you're not imagining it? I'm sure you know how your imagination can exaggerate things when you're alone in complete silence. Maybe you should listen to talk radio while driving and see how it goes.
Just because I don't have the issue with my particuarl car, I'm not discounting what someone else experiences. It's just that some folks get a bit overly dramatic when describing the problem, claiming that it's just so unsafe that it will cause one to lose control of their car and crash.
That part I don't understand is how these folks didn't realize the suspension was an issue because a test drive would have shown them that. It really kills me how folks claim they went and test drove a vehicle, but a few weeks later (after purchase) they are complaining about this issue or that issue that clearly would have come out in a REAL test drive. Personally, I refuse to buy a car if I can't take it for a ride that satisfies my curiosities. When I bought my Azera, I drove it over the very roads I drive on my daily commute. I had the car for about 2 hours and the dealer had no problem with that.
Also, Hyundai has developed a Supercharged 4.6L V8 prototype making 460hp. Could it possibly make its way into the Genesis as a M5, AMG, S6 fighter?
A fighter? Probably not with just 460HP. An alternative? Quite possibly if they can work on the suspension tuning. Maybe they'll go back to Lotus for help in that area.
Sitting in it, the seat was comfortable and very accomodating for a tall guy (I'm 6'2" and weight 215 lbs). I got to turn it on to ACC mode and hear the sound system and it didn't disappoint. The dash is laid out nicely, the center stack is comfortably in reach of the driver, the functions are laid out pretty nicely.
I wish I could say I got to test drive it, but I can't. I wanted to, but between it being the only one they had and me being pressed for time...
I'm looking forward to a test drive, that's for sure!!!
On another note, this dealership seems to "get it" in terms of how they treat the Genesis. The store itself isn't anything to brag about, but you get in the showroom and they have put the Genesis Sedan up on a wood floor...showcasing it. I was pleased to see that they are treating the Genesis like it's truly a flagship within the confines of what they have to work with. I have also noticed they are doing renovations to make the environment more pleasant as well.
Maybe it IS the way you drive!!! Honestly, if you're going in expecting the driving dynamics of a BMW or a Benz...you're setting yourself up for disappointment. While Hyundai got a great many things right with the Genesis, there's a few things that obviously need to be tweaked. I tested a Genesis and drove it over city streets at speeds up to about 45-50 miles and hour and it handled wonderfully. Hitting potholes, bumps and sunken manhole covers (all purposely) never caused the car to lose it's composure.
I think it's time we accepted that there are differing viewpoints here, all valid, none "wrong". Let's acknowledge that we have different expectations and experiences and accept that we're not going to change each others' minds on those things.
With all of that in mind, it's time to move on.
It's just funny how there are a few folks that complain about the ride in various forums (and believe me, the number of those actually complaining isn't that great), but every auto publication that has tested either or both versions of the Genesis have all given it good reviews on the ride. The concensus seems to be that it rides good, but it certainly isn't a BMW in terms of driving dynamic. If anything, more than one write up has compared the ride of the Genesis to that of an Infiniti/Lexus.
Again, I don't have a problem with someone posting about something they don't like about the car (everyone's entitled), but don't make it seem like everyone has to go along with your thinking or that we're crazy for not agreeing with you. If you had a "bad" experience during your test drive and you ended up not buying the car because of it...then what more do you really have to say?
This issue is more a tribute to the Milan than a whack at any competitor. The Fusion triplets have long been noted for having outstanding suspensions with excellent ride-handling balance, as well as very good value for money. While $30,000 should buy you even better, lots of other pricey cars (cough*LexusES*cough) don't pass this particular test either.
When you mention steering wheel chatter being transmitted from the front suspension...what is the existing situation that causes it? I only ask because when I tested a Genesis, I purposely drove over pot holes, sunken manhole covers and various undulations in the roads to see if the car would lose it's composure it didn't. The steering wheel remained firm in my hands, it never yanked one way or the other and the car never felt like it was on the verge of being out of control.