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1-866-996-9463.
GM wonders and complains about not buying American vehicles well here is the answer. After reading all of the messages reagrding the Acadia I wonder why we ever thought to purchase this vehicle.
On a more positive not the vehicle consistantly gets 21 - 22 mpg.
Those numb nuts in the manufacturing plant routed the wiring past a sharp rivet which pierced the wiring harness and caused it to short out. The tech repaired the shot and rerouted the wiring.
Hope this fixes the problem and helps others with a similar issue.
Still considering getting rid of this problematic thing and writing a letter to GMC's engineering group.
Not sure if this has anything to do with the short in the wiring harness and the fact that they failed to rehook up the AC or what.
Have read other posts about the outside temp sensor.
It's anyone guess as to what is going to happen next.
I just bought a GMC Acadia here in Texas and was thinking about years of non-problematic driving but that doesn't seem to be the case. I've had the car less than 2 weeks and less than 1000 miles, and the anti-lock brake system started engaging at very slow speeds in parking lots for no reason. Also the a/c wouldn't stop pushing out cold air and I had it up to 88 and a/c off, what the ....? I had to turn the air off and then auto to get it to work.
Now I'm worried that the transmission or something else might give out from reading here. What are my rights people? Can I 100% turn this car in and get my money back? I do NOT want a problem car!!! I'm use to driving Acura, Honda, and Lexus with no problems. I only bought this because my wife liked it. I'm going to bring the car in next Monday. I would like to give it back, do I need a lawyer? because I am NOT taking this car. I also used a trade in, what a mess!
Also the car never had much get up and go but I notice more now that it doesn't have the pony up to really move. I can see the problem that others talked about catching up with me. I think they mated the engine to the trans very poorly and that's just great.
I want to go back the comfort of the best auto makers in the world forget going anywhere else again. Listen to me folks, this is not normal, cars should not have any problems from drive off, if it does it's junk. I don't care if it's a 100k Mercedes or what. We don't pay alot of money for troubles less than 5k miles. This is fraud!
Please help! What can I do?
I have already complained about my problems earlier. Still very, very, dissapointed in the gas mileage.Still only getting about 16.9 on average - BOTH CITY AND ROAD COMBINED.
They advertised on the sticker window - 18 city - 26 road.
I don't know where they tested the vehicle to come up with that mileage or how they done it ??? Seems to me that they are putting out some FALSE ADVERTISEMENT?
My advise to anybody - IF YOU WANT A SIMULAR VEHICLE - CHECK OUT THE 2008 TOYOTA HIGHLANDER LIMITED.They built it bigger this year. I'm trying to trade this Acadia for one.
BTW: Did you happen to notice the size of the vehicle before you got it? Did you happen to notice that it was about the size of a minivan? Did you expect to get 30 mpg in a 7 passenger non-hybrid vehicle? If so, you need to wake up. I'm sure with the increased size of the Toyota, mpg will suffer. It is the nature of things. Bigger and heavier things get worse mpg than smaller and lighter unless you throw hybrid in the mix.
Anyway, also had the trans flash performed and I've got to say the car shifts much more smoothly and the noticable downshifting/trying to find the right gear when accelerating from a 40-60mph cruising spped is gone...keeping my fingers crossed!!!
Now, besides other small problems, I'm still having the same issue that others on the board are have with the vehical shifting. Getting unto a freeway is always an experience, most cases when you push on the excelerator the car slows down, push the pedal harder and it will eventually kick in and accelerate.
This is my first American car in 15 years, I'm beginning to wonder if I made the right decision.
Total days in the shop since purchase, 8, mpg. 14.5. Most of that was waiting for the nav. system to be installed
Took the dealrship two full weeks to locate the problem.
The numb nuts at the factory that assembled the vehicle routed the cabling for the wheel sensor that sends messages to the computer that regulates the stabilitrack programming for the vehicle over a sharp part of the chassis under the right rear seat causing a short so that eeverytime the cable moved the message and warning lights came on.
The dealship technician re-routed the cable and added some shrink wrap tubing over the cabilig to protect it.
The dealership in trying to locate the problem had practically rebuilt the entire braking system before they found the problem.
So much for GM's great quality control.
These problems on the Acadia's must be costng them a bloody fortune.
No wonder they are billions in the whole.
Provenceman
I understand your frustration - but here's my honest suggestion..my understanding - (and I am not an attorney) is that there is a very high bar for your car to be declared a lemon - so even if you hire a top $ attorney - you may end up spending more money that way.. You are better off living with it for some time - and trading it in for another vehicle..
Look at these links - http://www.lemonlawamerica.com/state_laws/texas.htm & http://www.carlemon.com/lemon/TX_law.html..
I was planning on buying the 2008 Acadia and after reading your post, it is giving me a serious pause..
GM - I am VERY disappointed! :mad:
P.S. When I sent back the Patherfinder it had 15,800 miles on it!! just think if they would have took it back at the 1000 mile
My test: Stop on an incline, then resume up the incline.
Results: Going forward, the all wheel drive worked as expected. As a wheel began to slip, other wheels began turning and I was able to drive up the incline just fine, slow and steady.
Driving in reverse gear produced a different result. The right rear wheel would spin and the vehicle would not move. At about 3500rpm one or both of the front wheels kicked in, but the left rear still did not, causing the rear of the vehicle to begin sliding to the left, but still no movement up the incline.
By the time the front wheels kicked in, the engine RPM was so high and the back right wheel was spinning so fast that any wheel turning was simply going too fast to get a grip. (My guess is that the front right wheel must have gotten some type of grip to cause the rear to slide to the left?) I never made it up the driveway while in reverse gear. We tried this test several times. Me thinks the TCM needs an adjustment.
The service guys at my GMC dealer know of no tech bulletins out on this. I have it scheduled for service on 12/11/2007 -- I'll let you know the response I get.
I called OnStar when the StabiliTrak and Traction Control messages came up in the DIC and asked them to run a diagnostic check. They said the codes they see are: 1) My ABS is not functioning, 2) the StabiliTrak is not functioning, and 3) there is a high-priority need for the PCM to be serviced within 24hrs. It's always a good idea to call OnStar (if you have it) to get the codes documented -- in case they mysteriously go away before you get it back to the dealer.
After the 1st service, the error messages were resolved but the odometer began registering only 1/3 of the miles I was driving. I noticed this because my avg. MPG dropped to about 4.5. Took a while to figure out that the mileage was not accruing properly. Another trip to the dealer and a PCM update fixed that problem.
Since you are in cold weather -- try this for me. Park on a snow-covered incline, headed down. Then put the vehicle into reverse and try to back up. I have found that one rear wheel spins, and the others don't, until I get to about 3500rpm, then the other wheels kick in. By this time, the one wheel is spinning so fast it has no traction at all. Does your Acadia do this?
Then, try parking on the same incline, this time headed up. The AWD seems to work fine in this situation.
Yesterday evening (12/15), I found that the gas gauge was not reading properly
(it was reading almost empty a few hours after I had put a quarter tank of gas in it.)
I added another 12 gallons at the gas station.
When I pulled out of the gas station, and was down the block,
the car SUDDENLY lost all power: the lights on the dashboard went dark
and the car rapidly decelerated.
Then the lights flickered back on and then went out again and came back on.
When they were flickering, the car was slowing down and there was nothing I could do.
I was crossing the road into the grocery store parking lot against oncoming traffic.
Luckily, there was no one behind me. If there had been a car behind me when I was suddenly slowing down, they might have smashed into me.
I was shocked by this.. I went into the store to get the groceries, then went home.
Now, I feel that I just paid alot of money for a new car (down payment and financing),
and I may have bought a lemon... I can't trust it ...
I am taking it into the dealership tomorrow... Between the vibration and the
electrical failure, I feel really cheated: I not only lost my old car in the recent
car accident (someone ran a red light and broadsided and flipped over my SUV),
but I can't yet enjoy this new vehicle because of this disappointing and frightening behaviour.
Any advice from fellow Acadian owners ? A number of people have told me
that new cars often have problems and need adjustments when people first buy them. Have any of you had this experience of the electrical system suddenly
failing and having the car be powerless ?
What recourse do I have to get rid of this car and get a new one if this
one is defective ?
(The credit union, who gave me my car loan, has the title until it's paid off..)
I really love the Acadia styling and features. It's a beautiful car with wonderful
cargo space, comfortable seats and a snazzy look. I was so happy to have
found this model and really wanted to buy one.. but I am so shocked by this
failure of the systems, I feel betrayed ..
I appreciate any information about what the problem might be so that I can advise
the mechanics what to look at.
Thanks for all your help and advice, everyone.
Just weeks after I got mine it needed some software updates to the PCM (powertrain/engine computer) and TCM (transmission). I also had noticed unusual shifting patterns prior to these updates, but it is much smoother now. When anything goes wrong like losing power, etc. you should hit the onstar button right away and have them run a diagnostics report -- you will want this documentation to give to your dealer if "nothing shows up" once you get it into the shop. There will likely be some fault codes they can give you.
I've had a couple of electrical problems also -- unexplainable. Once, the driver seat started sliding forward. I thought I was going to break my leg as it moved up so far my knee was getting pressed into the dash, and my gut was headed for the steering wheel. Dummy me, I was so shocked at what was going on it wasn't until just the last second that I thought to reach down and move the control for the seat to move "back". (I'm an experienced GM driver, I did NOT accidentally hit the "driver # 2 settings" button -- I didn't do anything to make this occur, it just spontaneously starting sliding forward. And, the "driver #2 setting" wasn't set to that position anyway). This has never occurred again.
A second weird incident was when the driver seat reclined -- all the way. This was also spontaneous, just after I had gotten in the car and started it. The solution: I just pressed the button to "unrecline" and the seatback came back up. This also never occurred again.
I have a feeling there's either a software problem or a wiring harness that has a short-circuit (or two) in it, related to the driver's seat. I'm taking it back in soon to have the AWD-not-working-properly-in-reverse problem diagnosed. I had to put off my trip to the shop last week for that due to weather.
Keep us posted on what you find as a solution to your problems!
I found one and very important thing, tried to use "Top Tier" gasoline. I was reading a lot differenret forums about this, such BMW, VW, Toyota, Honda a lot people had problems with fuel gauge and car runing rough.