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Every Acadia on the road has a problem!
This is the very definition of a blanket statement. And it is far from a "fact" as you assert. Nobody is saying you shouldn't air your grievances here, but when you make a broad-brush statement like that, expect to be challenged on it.
If the cost of each vehicle was 500 million dollars apiece that would not change my premise. I was discussing numbers of cars with problems versus numbers of cars sold, which has nothing to do with the cost of the crossover.
The correct analogy would be to say 193505 operating systems are sold and 1.55% of them have damaged installation disks.
I'm an electrical engineer; if your DVD player screen is blank that sounds like a connection issue. I would have them see if any wires / cable assemblies for the screen are loose or pulled out. When I moved into the house I currently have, a kitchen radio was left which worked but the screen was blank. I opened the top off and found the flex cable for the screen had been pulled out, so no connection was getting made from the LCD to the electronics. It's just a thought.
1) Almost immediately the Nav. system would lock-up and just stay on the same screen for 30 seconds or more. They finally replaced it (with a used unit) after trying several "updates" that didn't work. The replacement unit still contained the previous owners personal information such as their home address, etc. You'd think that someone would have cleared the memory before putting it into another vehicle. Plus, you can't do anything with the nav. system if the car is moving more than 3 mph. I can understand the safety aspect of limiting this, but typically I have a passenger who can enter the info.. If you buy one, save the money and buy an aftermarket Nav system that you can actually use. Plus, you can move it from one car to another and you'll save about $1K bucks.
2) The sunroof has had leak issues. I took it in 4 or 5 times to a GM dealer to have the sunroof leak fixed. They couldn't figure it out the first 3 times, but they finally determined that the drain lines had either become plugged or fell off, so the water was basicallly draining down the A pillars and causing who knows how much additional damage to the wiring / electronics.
3) Head lamp replacement is utter stupidity given the fact that you can't replace them yourself. Well I guess you could if you don't mind removing the bumper / fascia and/or the wheel well to replace a head lamp. Your other option is to pay the dealer $100 for a single head lamp replacement. The other problem is this vehicle seems to burn up a lot of hadlamps (I've had to replace 5 or 6 in the last 3 years). I have serious issues with the engineering when they can't design a vehicle in which the owner can replace the head lamp themselves. In fact, I would have probably bought another vehicle if I had known this when I purchased it.
4) The latest problem is the power steering pump which seems to be a very common problem for these vehicles as well. Mine is starting to whine and additional fluid doesn't help. Based on the postings that I have read here and on the internet, I wouldn't be surprised if they don't issue a recall.
5) The windshield seems very prone to stone chips and cracks. I have driven many different vehicles for 30 years and never had a single stone chip or windshield crack. After driving this vehicle for 3 years, I have 4 chips / cracks. Could it be just bad luck? I'm not sure, but given the other problems with this vehicle, I suspect the windshield is inferior too.
6) Last, the rear seat design is really stupid. There are large slot-like openings in the floor where the seats slide. The slots are wide enough to attract every piece of food, dirt, paper, or other garbage that falls on the floor, but they are too narrow for a vacuuum cleaner to get into. Thus, you have these troughs filled with crap and they look terrible too.
My next vehicle will be an Acura MDX. It might cost a little more upfront, but their quality is proven and I won't have to deal with all of these problems.
If that is not enough, I took it into the shop yesterday and they tell me the rack and pinion is shot and needs replaced. Mind you the car is only two years old. The dealeer says GMC will supply only the part and I have to pay the labor $600.
Also the brake booster is shot, part defective. GMC will pay the part I pay the labor $300.
By the time I get out of Sherwood I will have bought a new car. How dissapointing for a $40K purchase. If anyone wants a reason to buy Honda or Acura drive a GMC Acadia.
Anyway, the dealer said this: "UPON INSPECTION FOUND NOISE COMING FROM STEERING RACK INPUT AREA. CAUSING NOISE TO TRAVEL UP TOWARDS STEERING WHEEL. RECOMMEND REPLACING STEERING RACK ASSEMBLY. *NOTE: EXHAUST MANIFOLD NEEDS TO BE REMOVED TO REPLACE STEERING RACK. PARTS/LABOR $1283.48 TO REPLACE ALL GEAR ASSEMBLY."
vancoman: I read your posting on what your dealer did (removing the air) and I wanted to know what part they were going to replace that caused it? Could you post who your dealer is as well? I live in Visalia, CA and my dealer is Giant Chevrolet.
http://www.acadiaforum.net/forum/index.php?topic=6660.40
Thanks for the information!
You should get this as a freebe
Nov 2007. PLEASE READ my posts in this forum, # 102, 114, 188, and 491.
My Acadia stopped in the middle of traffic.. these posts tell what happened.
I had a great dealership at the time which found the Fuse Block problem
which was that the "positive cable into the fuse block" was loose and not connected
properly, identical to your Acadia problem. It looks like it is common to other
Acadias, too. So everyone that has had a engine shutoff problem: it could be this
fuse block connection !
Ask your mechanic to fix this. This was fixed on my Acadia back in Dec 2007
and the problem has not happened again....(knock wood). My Acadia has been
fine ever since... as a result, I do enjoy the car now alot.... even the "vibrating pedal"
problem went away and now the car is nearly flawless...
One odd thing that happened recently occurred because my tires
were WAY under-inflated (30 psi); so my Stabilitrak was giving me all kinds of error messages when I started the car.
I read the car handbook which explained this, then I inflated the tires to
the proper 35 psi and have had no problems since...
It has never let us down, drives very well, and is phenomenal in the snow (tough winters up here in NH.) I wouldn't hesitate to get another or recommend to anyone else in the market for a very capable and dependable crossover.
Just thought I'd add my two cents....
The snow handelling was great this year especially with the record breaking snow fall in the DC/B-more area. Love the size and features. No sunroof since I have heard some issues with that before we bought the car. With only 19k miles I am having some large problems.
1. An ingnition coil failed making the car undrivable. Towed to dealer and 2 Days to repair
2. Three months later the check engin light comes on. The catalytic converter fialed. 3 Days to repair
3. One day later the light comes back on. The cam-shaft actuators failed. 12 days to reapair. ( full engine out of car repair )
I just got the car back today. Due to my work schedule I could not pick it up during sevice ours. I got half way home when I heard noise coming from the engine. It makes a high pitched winding noise when in 1st gear. I have no I idea what it could be. I will be making another trip to the dealership.
I really do like the Acadia but knowing what I know now I would have probably gone with the Larger Mazda Crossover CX-9.
I have been on and off the phone with GM and the dealership all week. With no luck. All they could tell me was to bring it back in and they will try again.
My parents have a friend,SHOCKER!, who had her Acadia replaced as well. It seems to be the trend with this vehicle. She used a lemon law attorney to handle her case. I called the number and am now in the process of fighting it. I was advised to take the car back in to get more information on what was wrong. I am now getting the run around from the dealership. They are telling me the remote start was not working because the tailgate was not completely shut. I spend and shut it several times this week and it refused to work properly. They also told me my battery was dead and replaced that. They could not tell me why a one year old battery died and said the found no battery drain. As far as the noise in first gear, " That just seems to be the nature of the beast" OMG im going to flip out. I am getting my car back today and letting the attorney deal with it.
I WILL get rid of this car as soon as I can. I like it a lot , but if it is going to leave me stranded then its not doing its job and thats what I paid $35k for. I can only imagine my wife and 3 mo. old child getting stuck on the high way in this abomination. NO WAY NO HOW can I keep this thing.
I would recommend finding youself another ride as well. It is no coincidence anymore, these are just bad cars. Fool me once shame on you, fool me twice shame on me.
As for me, I got my Acadia back Thursday...after 14 days in the shop they did tell me that they had to take the engine completely out...pretty sad over haul for a brand new car I am surprised the dealership is giving you such a hard time. Last year, my dealership just told me they didn't expect me to drive the '08 ever again and they would put me right into an '09. It had surpassed the lemon law standards in my state (30 cumulative days in the shop or 4 repair attempts). I do not have a leg to stand on at this point with my '09. We are only 14 days in the shop with 1 repair attempt. They also told me that whatever was actually wrong with my vehicle they had never seen before. For my inconvenience, they did not charge me for my tire rotation or oil change, they filled up my tank and extended my 3yr-36000 mile Bumper to Bumper warranty to 5yr-100,000 miles for free. I inquired about adding it on and paying for it myself, but my dealership took on the cost themselves. At this point, I am satisfied. I was just really scared to be out on the road with my 3 girls and something happen that would end up costing thousands of dollars to fix. Now that my entire car is covered for 100,000 miles (bumper to bumper & powertrain), I feel more comfortable. I can only hope your dealership will step forward and do the same for you. Just so you know, on my '08, they got me into the '09 immediately, However, GM took about a month to complete the paperwork. So I drove the '09 for a month before it was actually "mine". I hope this information helps you! Good luck and let us know what happens!
The remote start is the least of my worries now. As of last night the car shut down on I 95 during a rain storm. :lemon: My wife, child, and I where stranded on a narrow shoulder for 1.5 hours until a tow truck was available. It was a Sunday and nothing was open. We where traveling at about 75mph when the engine Rev'd to 7000 and then it turned of. We where almost hit by a tractor trailer and another SUV. The car was towed to the nearest dealer, which was an hour from my house. I just got a call back now and they cant fix it so they are going to give it to the original dealer who worked on the car. My wife had to take the day off work and we still dont have a rental yet. It was a Sunday and the only way to get a rental was to use my insurance. NO WAY am I going to wait to be re-embursed. That would take month.
I forwarded all the info to my attorney and they are taking care of it. As is said I just want my money back at this point. :mad: From all the horror stories I have read there is no way I feel comforterable getting another one. I have done searches for other vehicles in Edmunds forums and can not find others with as bad a track record as this Acadia. I am going with the Ford Expedition. Its a little more but seems to be a solid SUV.
I am from GMC Customer Assistance. I apologize that you have had concerns with your Acadia. Do you currently have a case with GM? If so, do you have a case number? Has the vehicle been towed to the original dealership yet? What is the VIN of the vehicle? Thank you,
Mariah GMC Customer Assistance