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So, please go ahead and file the complaint with NHTSA (National Highway Traffic Safety Administration ) and they will assign you an ODI (Office of Defects Investigation) number. Mine is 10232062.
The website to file the complaint with NHTSA is
http://www-odi.nhtsa.dot.gov/complaints/complaintsearch.cfm
Also, other forums where people have posted exact same problems is
http://forums.nicoclub.com/zerothread/273213
Nissan has known this problem and they are not owning up to it. We need to all stick together and not let them get away with endangering the motorists and reaping millions of profit from all those costly repairs.
http://nissan.justanswer.com/murano/14zp1-2003-nissan-murano-cvt
Come on, people. Please file you complaint to NHTSA.
regards...
Their reason: I don't get my car serviced by Nissan. WTH? I'm sorry I don't pay $60 for you to change my oil, but yet I have all my receipts. They could care less about their customers. So I have filed complaints on BBB and now the website listed at the start of this post which I am hoping can make someone open their eyes and realize what is wrong here.
They need to suck it up and take ownership, this is obviously a huge issue and instead of just dismissing their customer's off they should be trying to determine the problem.
So now we have 1 car because who can afford to drop $5,000 on the spot on a car that is still a baby and we paid over $30k for in the first place.
I WILL NEVER OWN ANOTHER NISSAN. :mad:
51 complaints on 2003 models
18 on 2004 models
7 on 2005 models
3 on 2006 models
4 on 2007 models
I also emailed that Office of defects investigation directly and asked them how many complaints it takes in order for them to Officially investigate. Everything I read is the same issues..
I would continue to spread the word at how big of an issue this is and hopefully we can all get some resolution. :confuse:
If your MO starts making noise in the front end, watch out.
I will never buy another Nissan. There is no excuse for their failure to take responsibility.
Thanks,
WK Perry
Its been a while, so I don't remember exactly what they had to fix...sorry I am not much help! :confuse:
Not bad when compared to what some of you are paying. Oh, did I mention that I only have 40,000 miles on this car? Or that my next car would be a Honda?
wayne hansen
Puerto Vallarta
I posted a while back about this "delayed acceleration problem" that lots of people seem to be having (Post #4). I also posted a while back that I got my transmission fluid changed and that seemed to help (Post #74).
Well, I was wrong. Several weeks ago, the problem returned and I was able to limp it over to the dealer who was able to diagnose it as a throttle body chamber issue. Keep in mind that I told them about this issue before, when I got my transmission fluid changed, and they acted like they had never heard of such a problem. But as soon as I brought it in and they took it for a spin around the lot, they knew exactly what it was! Like they were experts at fixing it! Go figure! Fortunately, for me, it was still under warranty and I only paid the $50 deductible.
So far, the Murano's problem hasn't returned, and I've driven it around LA traffic many times. I will keep the news group updated if the Murano problem returns.
Thanks,
Chad
Thanks in advance!
:lemon:
Confirmation number for this site: ODI # 10238102.
Nissan Murano, 2003 with approximately 75,400 miles. August 9, 2008, my daughter and wife were driving the car and called me on my cell phone very excited and unset stating, “THE CAR WON’T ACCELERATE AND IT IS JERKING,, WHAT SHOULD WE DO?” I instructed them to park the car until I arrive to check it out I didn’t want them to get onto the major highway in the heavy traffic. I arrived and drove the car home. I parked the car in our garage and didn’t drive it until Monday for work. Had no problems that day and drove it to work, both wife and I commute to the same location. After work on this very heavily traveled interstate on our way home I experienced the car hesitating and the RPM gage rived up over 4000 rpms and the car started to lurch and hesitate and had no response from the accelerator. Vehicle started to lose momentum so I exited at the nearest exit. I nursed the car to a parking lot off the main interstate and stop. I called the Nissan dealer where I just had the car serviced the week before and explained the problem I was having. I informed the service rep the car would be delivered by a Wreaker service to have the car dropped off; read codes and would get back later the next day. I called the next day and was informed the codes were many and they were waiting for the Nissan headquarters to give them some instruction. Was informed to replace the transmission, cost $5400. This problem seems to be a very well known problem with this vehicle and Nissan is well aware of it. I blogged the internet, Nissan Murano Forum and to my amazement uncovered many individuals experiencing the very problem with my car, transmission. I strongly feel Nissan should have a recall on the problem and individuals should have their monies refunded and Nissan should be fined heavily for their neglect and not accepting responsible for the defective product. I’ve reported this major catastrophic defect to the National Highway Transportation Safety Administration: www.nhtsa.gov, but am assured they will only be a bureaucratic arm of the US Government. I’ve called this government agency and they are mind dead, no clue, just the cooperate line. Confirmation number for this site: ODI # 10238102 :lemon:
Ended up being an oxygen sensor @ $800 -bad enough but problem has not re-accured after 3 weeks.
WKP :mad: :sick:
I have read over 100 posts from different websites and you seem to be the only "lucky" one who didn't have to pay the whole $6000 to fix this problem.
I was going to buy a new transmission this coming Friday.
Would it be possible for you to tell us exactly what your dealer changed to fix the problem? This could save thousands to a lot of people like us.
Thanking you in advance!!!
Good Luck
I am a litttle concerned. should I be is there still problems with tran. should i have them change fluid now it has 32000 mile would that save me from problems?
looking for some input. help
My description is non-technical, so please forgive me:
The throttle body chamber regulates how much air goes into the engine. For my Murano, something was wrong with the sensor on the throttle body. It didn't recognize that I was pressing on the accelerator until much later (3-4K RPM) and then it would open up and cause my Murano to lurch forward. I asked the dealer mechanic how much it would cause to just get the throttle body replaced, and she said about $800, including labor. There are other posts out there that talk about the TPS (throttle position sensor, or something similar) failures and replacements. I believe this TPS is the sensor controlling the throttle body valve.
they dont know what to do ,last time left my car for 31 days to NISSAN HOUSE
i cant bieleve ,if the house of nissan yyuuuiii have probleme to fixe
STAFFORD NISSAN DEALER
tidester, host
SUVs and Smart Shopper
transmission valve body failed
both front struts leaked and failed
catalytic converter failed
oxygen sensor failed
exhast manifold CRACKED IN HALF! (while idling)
TRANSFER CASE CRACKED IN HALF! (leaving my driveway at 4 mph)
Full quoted cost for these repairs at dealers = $8000.00+
Just Goggle the web under Murano drive train, transmission, transfer case failures and read thousands of postings both low and high milage, I read nothing but posts on similar failures for 4 HOURS after mine failed.
This is obviously a known problem, have yours checked while in warranty, and don't let dealer tell you that a whirring noise is just coming from your tires! I trusted them, big mistake! Thank God I wasn't in traffic when this occurred, it could have caused a serious accident.
PLEASE if you have experienced the drivetrain/transmission/transfer case trouble, REPORT IT TO THE NHTSA so they can force Nissan to recall and repair this defect. They need to hear from the victims of this defect to investigate it.
These are also unacceptable repair costs, shop for your parts yourself. I found the transfer case, an original new OEM part, from another Nissan dealer online for $1200.00 less (delivered) than our dealership was going to charge us. OUTRAGEOUS! Gouging for the parts, on a known problem!
This is not just sour grapes, I have two 90's era Dodge pickup trucks with over 200,000 miles on each (one is approaching 300,000), an '83 Jaguar with 170,000, a '99 BMW with 105,000, a '96 minivan with 140,000, the '87 minivan I sold 6 years ago is still on the road. I take good care of my cars. Never had a problem car like the Murano.
I drive a 2003 Nissan Murano SL AWD. The vehicle periodically does not safely accelerate while in busy traffic. I had my wife, 1 year old son, 6 year old daughter, and 7 year old daughter in the car at the time of making a left turn at a major intersection. The vehicle sluggishly stalled in the middle of the left turn at the intersection and temporarily stalled and could have caused us to be hit by oncoming traffic. The engine reved up to about 4000 rpm's then proceeding to accelerate. I see this problem as a major safety and health issue and can be the root cause of a major accident resulting in death to involved parties. Please be proactive as opposed to reactive and start the process for a recall of this defective vehicle.
I also tried to file an online complaint but the website is not functionining properly. You may have to call
Contact ODI
(888) 327-4236
TTY: (800) 424-9153
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
Any help is really appreciated!!!
Did you come across any issues for the 2005 AWD SE model?
Any help is appreciated!!
WKP
As we all know, the gears/belts work fine, we just don't get the correct power when we step on the gas. Frustrating.
As far as being taken for a ride. Are the lights still off? You stated that the vehicle drives as it did before the lights came on. It sounds like they did their job.