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Comments
Please keep us updated on your oil consumption test and diagnosis. If there is anything we can do please let us know.
Regards
Amber N.
GM Customer Care
If you wish to turn off the AFM-invest $200.00
www.rangetechnology.com
I know you shouldn't have to spend to do this, but the dealer will not turn off the AFM for you.
installed mild street cam, texas speed push rods, new lifters, mild ported the heads, valve job, and dual springs installed, ls7 valley tray, long tubes and y pipe, intake, and tune. 260whp stock
estimating 70-90 whp increase. going to strap it to the dyno today for the tune and final numbers.
Would still be stock if GM had designed it better.
Did you buy truck new?
Have you bought other new GM vehicles in the past?
Does your truck have AFM?
Have a dealer inspected the vehicle and confirm the problem and given you an estimate?
Then another $1500-$2500 to rebuild the top end.
Let me reiteriate this is a GM desgn flaw. They knew they had a problem and most of the engines (5.3L w/AFM) are out of warranty now. So there attitude is too bad so sad.
GM has since made changes in the late 2011/2012 model years on these engines to try and remedy the problem. Only time will tell.
I strongly recommend if you have not had a problem yet to get a tune (such as Blackbear Performance) and turn the AFM off. You will not be sacrificing any fuel economy but you may save your engine.
We have since traded our Tahoe in for a Honda SUV.
Good luck to all.
I would plead my case to every GM dealer in your area.
I would contact GM directly.
I wrote letters to all the big mucky mucks and I actually got a response from an assistant to one of them.
GM paid for my diagnosis and half the cost of the new engine ($3K) and all the labor for removal and replacing.
It took a lot of phone calls and letter writing but I finally was satisfied.
good luck to ya'll.
I went through the same thing. Luckily I found a dealership willing to go at bat for me and I only had to pay for half the cost of a new motor ($3K).
They got GM to pickup all the labor for removal and install. The diagnosis etc.
Yes there is a problem but if it's not safety related they will issue a recall or do anything unless you are still under warranty.
Calling GM just gets you a mindless minion who has to follow set procedures GM has. They cannot waiver either way on those and they will treat everyone the same.
Your best bet is to find a dealership who can talk to their GM rep and see what they can do. It doesn't have to be a Chevy dealer it can be any of the GM badges.
Hope this helps a little.
Yeah right. I have religiously done oil changes every 3k miles. Every service that was called for, aat the dealer. Now it needs 3 k plus of engine work at 140 k miles? It should have gone 200 k plus. I did everything I was supposed to with service.
I am not putting 3 to 5 k into it at this point. Time to go look at Toyotas
Traded it in and got a Honda.
I feel the same way you do. I will never buy another GM product again unless it's a diesel. Have a duramax since 05 and absolutely love it. Then again the motor is by Izuzu and transmission by Allison.
Their new AFM was developed by Microsoft and we were the beta testers
Sending emails will not help. I wrote letters to upper managment (you can find them online w/addresses) registered mail w/return receipt. A minion will then call you and after "they look into it" nothing will happen but try and make you feel good.
There have been posts about everyone filing complaints with their state's AG office. These actions have worked well in the past with big business. Someone just has to get it orgainized.
Good luck.
So you can figure out how many are on the road and how many have issues. But something tells me your going to have a lot of zeros in front of that decimal point!
Your reply does carry weight. However, when there are 40 pages of discussions on Edmunds alone, not evening mentioning all the other forums and you add that to the fact that not one, but two GM service writers and one technician told me its not a matter of if, it's a matter of when these engines will fail. Some happen as early as 50k and some last till 175k. Moving on from that, they tell me if I keep my truck, I WILL be back again with the same problem. They know its a design flaw.
Thanks
I'm waiting for the dealer to call me this morning with what they have found. I only have 39k miles on the truck. I'm shocked that I'm even having problems with this truck so early. I have an 03 Z71 Suburban with 180k that runs like a top.
Am I another victim of the AFM gremlins? Any suggestions on how to handle the initial call from the dealership? Thank you to everyone who has posted their stories on this thread.
I would get my proof of oil changes together. (call the place you go to and they can provide info if you dont have it) As long as you have that and you have never put a performance chip in it, then there is no reason they shouldnt foot the bill on this.
I'm going to have an in depth conversation with the service manager. They are familiar with me since my family has bought 4 cars from them over the past 5 years. I'll post the results.
I have no more PRIDE in MADE IN USA, BUY AMERICAN, nor much pride left in that larger truck plant in Fort Wayne. The sticker on my driver side door sill with the logo of the great state of Indiana and Fort Wayne Truck and Bus (new) Assembly Plant doesn't manufacture nor assemble quality products anymore...just sub-standard ones. My brother, younger than I, much wiser than I, bought Toyota Trucks...I never would b/c they are products of Japan (my grandfather is a WWII Veteran whom fought in the Pacific...some would understand; others will not) anyhow, my brother set aside any pride he had in buying American Made only products and bought better made and more reliable machines and trucks from foreign lands...he never got to visit the GM plant in Ft. Wayne like I did; nor did he listen to his grandpa as often as I did..LOL (not really though).
The short, GM is doomed, has been for a long time; especially since us taxpaying customers bailed them out from going under. My opine is they should be giving away their trucks as donations and writing them off as such...then once they need engine rebuilds after 10K+miles they can be recycled for another donation of metal scrap. Hank Williams Jr. was right when he said, "Just give me a Chevy that last longer than 10yrs. like they should," about 20yrs. ago...now they last 3yrs if we're lucky and that's if you didn't buy a lemon. All the while, the real mechanics (educated ones) just laugh at this, they know better, they buy foreign and prefer to work on foreign engines!
SO SAD, SO TRUE, and We as Citizens and Consumers didn't let them fail, we bought a larger piece of this crap corporation, and brought them back to selling more craptacular products...THANKS GM for STEALING $40K+ of my hard earned pay. Americans don't have to put up with crap like this just as our grandfathers never would have never found any pride in engines like these! It's time GM takes a different path toward success, one that includes better tooled machines and engineered designs and most importantly a path that keeps customers loyal and wanting to buy their vehicles...CUSTOMER SATISFACTION....until then GM you'll always be UNSAT in my book! In the meantime, I'll be discussing with my 13 year old son that he may not want my 2010 Chevy Truck if he gets into college, b/c it might be found on road dead (FORD) enroute to his school.
Sorry for your troubles.
That's makes as much sense as the mechanics that told you they are defective.