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Thank you for posting. Yes, please go ahead and email the VIN our way and we'll investigate further.
All the best,
Sarah
GM Customer Service
Best,
Sarah
GM Customer Service
Sarah
GM Customer Service
I apologize for the last response! Sometimes the tool we use to check on the forums is a bit slow, or will overlook posts entirely. I am sorry that yours fell into that camp, but am happy to help now. We can certainly check into your vehicle's warranty information and to see if there are any open recalls on your VIN if you were to email us the last 8 digits. GM of Canada is also available to you for further assistance at 800-263-3777.
Best,
Sarah
GM Customer Service
Regards,
Sarah
GM Customer Service
Paint is chipping off of the grill and it looks like crap. Replaced the blower motor in 2009. Replaced rear calipers and rotors last week. And have a flooded back seat, like in 2009, again today. The gas milage has always been poor, never passed 30mpg, even on 12 hour highway road trips. Low quality interior features, such as the door lock button paint flaking off, and a funky treatment on the cloth seats that shows up white and gross looking after any minor moisture, such as a wet umbrella touches it.
I just rolled over 80k this week, and I baby my cars. Almost all of my miles are highway, no abuse, regular oil changes and inspections. I've been a life long Pontiac owner and bought this car with the intention of keeping it for a very long time, like the Bonneville that it replaced with over 450k miles and still getting over 32mpg. I will never own another Pontiac after dealing with this sh*%$ G6. The saving grace is that for some reason the bluebook on this car is sort of high, especially for what a piece of crap it is. for a 80k milage good condition G6, bluebook is $7600. My goal and advice for other G6 owners is to try to unload this car on some other sucker who is willing to "buy American" and can deal with this money pit. I'm so over it.
1. GROSSINGER AUTOPLEX
6900 MCCORMICK BLVD
LINCOLNWOOD, IL 60712-2775
Phone: (847) 675-8300
Fax: (847) 674-9097
2. ROGERS AUTO GROUP
2720 S MICHIGAN AVE
CHICAGO, IL 60616-2819
Phone: (312) 225-4300
Thank you for your help and assistance. I appreciate it!
Sounds great! Could you please send us an email with your name/username, contact information (phone and address please), the last 8 digits of your VIN and current mileage? My coworker Christina, who responds to most of the Edmunds emails, will be sure to get your case set up and advise you of the next steps.
Regards,
Sarah
GM Customer Service
I am sorry - the search tool I generally use for posts didn't seem to catch your previous response.
Please use the email address located in my Edmunds profile. Your email will be sent into our database here, and you will hear back from my coworker Christina (who will use an @gm.com email address).
Best,
Sarah
GM Customer Service
I understand your hesitance to spend money on the diagnostic fee without any guaranty of assistance. A diagnosis is an important part in determining the nature of the concern, and it also helps to determine the estimated cost of repairs. Even through Customer Assistance, our first step is to have our customers go in for a diagnosis by one of our dealerships (which, if you would like to work with us towards diagnosing and resolving the leak, please get in touch via email).
I realize that there are very car savvy posters here on the forums, and hope you are able to get some good advice. Please keep us posted!
Sarah
GM Customer Service
I emailed you this morning before I posted on the forum but havent heard back from you thru the email. Please let me know if you need any information from me. thank you
Great! My coworker Christina handles a bulk of the emails that come in from the forum, and so should be responding to your email before the weekend. Thanks for giving us the chance to work through this with you,
Sarah
GM Customer Service
As there are so many experiencing these leaks, I am going to be documenting this thread for the consideration of my supervisors. In the meantime, if we can get a Service Request set up for anybody experiencing this concern, please send us an email with your name/Edmunds username, address and phone, the last 8 of your VIN and current mileage, and the name of your involved dealership. We'll move forward from there!
Sarah
GM Customer Service
Thanks for getting that information to me, but as this forum is public it may be a good idea to remove your post as it contains such personal information. Please look for an email from us shortly.
Sarah
GM Customer Service
Folks, PLEASE don't post personal contact info, particularly phone numbers, in any publicly-accessible forum. You're exposing yourself to getting unwanted phone calls, from whomever, at any time of the day or night.
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Share your vehicle reviews
Regards,
Sarah
GM Customer Service
I saw your email come in; if she hasn't already, my coworker Christina will be responding to you shortly to advise you further.
Regards,
Sarah
GM Customer Service
Regards,
Sarah
GM Customer Service
I recently purchased a 2009 Pontiac G6 Coupe and today it is full of water from the rain. I am waiting for the dealwer to call me back and so I googled my car and found all of these upset people with the same problem.
I saw your post above RE:
"please send us an email with your name/Edmunds username, address and phone, the last 8 of your VIN and current mileage, and the name of your involved dealership. We'll move forward from there!
Sarah
GM Customer Service "
What email should I use? Please help me?
Thank you so much,
sincerely Janette
Thank you so much
You can email us at socialmedia@gm.com
We look forward to hearing from you!
Sarah
GM Customer Service
I'm sorry to read about the unsatisfactory experience you've had with your dealership. If we can be of any assistance (checking into recall/warranty information on your vehicle, documenting a complaint about a dealership, assisting in working with your current dealer or helping you find a new one), please let us know!
Sarah
GM Customer Service
i sent the information requested before in this thread to socialmedia@gm.com.
Not sure if that would be the correct email to use.
Thanks
My coworker Christina responds to incoming emails from the forum, and should be back with you within a business day or so. If you don't hear anything back, please let me know and I will follow up with her to make sure it came through.
Regards,
Sarah
GM Customer Service
I am having the same issue with my car. The sunroof leaks and the seat belts are getting wet. I bought the car in 2009 the issue started about 6 months ago. Would I be convreed under some type of warrenty?
I can see everyone is having the same issue. I have taken my car in to a shop and they wanted to replace my entire sunroof an motor. I feel this is to the extreme!!! I own a g6 gtp coupe and when it rains both sides of the car leak in the inside and the seat belts get wet. I bought the car in 2009 and this is now an issue. Is this somethign I can fix at home? Can anyone help?
Lisa
If you wanted to email us the last 8 of your VIN to socialmedia@gm.com, we can check to see what warranties/recalls are in effect on your vehicle. Please include that you're looking for warranty/recall information in the email as sometimes it's difficult to match incoming emails to posts on the forum.
Best,
Sarah
GM Customer Service