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Saturn Aura Transmission Issues
Has anyone experienced their transmission seem to jump back in gear after coasting at low speeds in traffic. When I push on the pedal after coasting it jumps back in gear and is very frustrating. I have had it checked out at dealer and they told me they re-programmed the Transmission which scared me. But that didn't fix the problem. Will be taking it in one more time before I decide what to do. But has anyone had this happen to them..?
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Comments
Best regards,
Kyle Johnson
Saturn Communications Director
Might be programming, but I'm old school so I would look at the torque converter/pump first.
I recently had my rear speakers changed due to a rattle in them, now i don't have nearly the powerful bass response that I use to. The dealership just changed all four rotors due to pulsation. I've had software updates to my transmission as well but I have rough idle sometimes and i feel it and see it on my tach. When it's cold as well, my base idle will go up by 200 rpm, this is without using the defrost mode. The ventilation setting is usually set to floor. The fuel economy for this vehicle can be so atrocious, that I try not to use my defrost as much as possible because that causes the RPM to be bumped up by 200+rpm. MY sunroof rattles when it's in the up position as well as the sunshade. I recently noticed a knock in the steering especially when i turn to the right. I also have to bring it to the dealership for them to try and buff out theses tiny rust marks all over the vehicle, yes the paint colour is white. Believe me I could go on!
Piece of #%$#@^ i say!!! I am planning on going through the arbitration process.
I've only had this vehicle only for three months. I picked it up after getting the XE initially and I wasn't happy with the performance for the amount of fuel that that thing was using, so I move up to the XR. This vehicle is an 07 manufactured in oct 06. I opted to take this vehicle from the dealer with 9500 KM on it because they were supposedly having difficulty getting a dealer transfer for a brand new car.
I can't wait to get rid of this GM piece of $#@#. I might revisit them when the finally learn to make a proper vehicle.
I feel Like some kind of test subject with this lemon.
Go to another dealership. The trans programming should fix the gear/torque converter problem, according to other posts again. Neither should cause you any loss in mileage, might even get better. I have never had any of the problem you report in over 19000 miles in my XR. S
orry to hear you are.
:lemon:
- Robert -
But, I have an 08 Pontiac G6 with the 4cyl 4spd automatic engine. I am experiences the same symptoms. 40-50mph it lunges,slips bucks a bit into the next gear. Until it gets too that point the RPM's are just up higher, sort of like others have said.... as if I had a manual and haven't shifted yet. The transmission is all over the place and unpredictable. The power band is also off, the power is not always there. I'll push down a bit, and it will either be there for me, or well.... not so much. The transmission has to jump way up to get decent power. Even then, it seems so choppy and rough going through the gears.
Going through traffic gets annoying too, it keeps going up and down notably through the gears. You can feel it, its choppy and rough. Also, if I get up to speed normally, not really hard, but a decent push... you sorta let off the gas once you get up to speed a bit, but it sorta lunges or slips roughly into gear once I let off a bit. Now, it almost feels like it does better when I push it harder, than if I were to drive it nicely. But, both faster or slower pushes still feel choppy.
So, I am not sure if my transmission is going out or it needs re-programmed? But, I don't think a r-program would change how the actual transmission feels, but rather how it shifts right?? It does not feel right... it does not seem right...
I leased the car, and it had 200miles on it when I drove it off the lot. Even then, I will honestly say the transmission felt a bit rough, especially in this one gear. It just an ever so slight jolt. I just don't think it should act like this. I do think it has gotten worse than when it was new. I can't be just me. I have had the car for 1 yr now, and I came from an 06 Accord 4cyl. I know its not a Honda 4cyl, but this does not seem right at all. I am very concerned about how I should word this all to the dealer. I am thinking of documenting it in writing so they can visual see what I saying. Do you think my transmission is bad??? :lemon:
I have been reading all of these posts, some were of the V6 engine, but I have been experiencing these symptoms on my 4cyl. If you all have any advice on how I should approach this. Please let me know.
If you (or anybody who owns one of the affected vehicles) would like for us to check to see if your vehicle is included in this recall, we're happy to do so. Please email us the last 8 digits of your VIN at socialmedia@gm.com
Sarah, GM Customer Service
Does anyone have luck in having GM help them out?
Keep us posted on your progress with getting this transmission concern diagnosed, and we're available to check into this further with you if you like. Please email us at socialmedia@gm.com with more details and we will go from there (include your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your dealership).
Sarah, GM Customer Service
I just was informed by the dealer that the transmission has had an internal failure, and will need to be rebuilt or replaced, to the tune of $2700 for a rebuild, $3700 for a replacement with a new. And to top it off, they said my powertrain warranty expired six months ago, so none of this is covered. Doing a little research, I see this is a common issue with this transmission, yet there is no recall and only a TSB (Service Bulletin Number: 09-07-30-012B NHTSA ID #:10038284 ). If you look at the Arcadia and Enclave sites, you will find more information about the 6T70 transmission that is used with the 3.6L in the Aura.
This was my first newer GM vehicle, after having switched back from driving an import, but after this experience, who knows. It is sad because I used to love the quality and dependability of the 3.8L and 4T65E transmission, having owned roughly 8 GM vehicles with that motor/trans in the 13 years I have been driving. I wish they never did away with it. Got much better mileage than the 3.6L.
Right now my car will probably be parked while I try and figure out where the money for this repair will come from. Thankfully I can get a ride from a coworker in the mean time.
We're sorry to hear that your Aura will need a transmission rebuild or replacement. If you wanted for us to check into this further with the dealership (though we're unable to make any promises up front), please email us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and the name of your involved dealership along with a quick recap of the situation).
Sarah, GM Customer Service
GM's "help" was to offer me 4,000 towards a new GM car which I could not afford.
Now I see a recall in the works about this issue.
I highly doubt I'd ever buy another GM car.
I have a 2007 Saturn Aura XR with the 3.6L and 6 speed automatic and began to notice the bucking, when put into reverse, on January 16. I called my mechanic, who has serviced the Saturn since 11/08, and asked that I bring it in to the shop. An evening later, I lost the transmission and had to have my car towed. The Saturn is now at a transmission specialist getting a rebuilt transmission at a lovely price tag of $3,000. I've had to rent a car at $30 a day and the replacement of the transmission will take a week,
I've not learned what caused the transmission failure and am very dismayed that there was no forewarning. The car has been serviced on a regular basis; just had the transmission fluid changed as the Saturn reached the 100k mark.
After doing some research, I too have noticed a trend with this car, that had been my very best vehicle over the past 25 years. This vehicle is to last at least another 100k without losing a transmission. My husband worked at GM for 30+ years and after extensive research thought this car would be the one without major problems.
How is it that there aren't any recalls? I'm sure GM is aware of this and would like to know what they have to say and what is their plan of action.
Very disappointed. :sick:
Let us know if you would like for us to check into anything further for you. We can be reached at socialmedia@gm.com (please include your name and contact information, the last 8 digits of our VIN and mileage, and summary of the situation).
Sarah, GM Customer Service
What is the criteria you follow in responding to messages? There was no response to message #26 with the same common problem with the transmission going at 100k; and not a word of assistance from either one of you.
A response would be appreciated.
Thank you!
:confuse:
If you agree with me, and feel a recall is warranted, please go to the NHTSA website (https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml) and file a complaint asking for a recall.
Also send a letter to GM Customer Assistance (https://www.saturn.com/toolbar/contact_us.html) or send email to: socialmedia@gm.com, so the complaint is on record.
I spent about $1000 trying to get my break lights to work correctly, and then they wanted to charge me about $2000 for replacement of the driver control module and installation before I told them I would not pay another cent into the issue and they did it for free after I filed a complaint with GM Canada. For 3 years I had the break light issue on and off in which it went to the dealership 1/2 dozen times and now I see that GM is considering a recall on this issue? I will be submiting a claim if the recall does go through on past bills. I'm annoyed at the issues that have occurred, but I'm pissed off at the response of GM and the massive delays. If there is a bigger tranmission issue than the shift cable, i'm going to give up on the car as there is no way with proper maintenance a car should have these issues at 88,000 KM. Since GM closed the Saturn line it's been awful to try and get anything accomplished.
I am very sorry that you've experienced this issue with your Saturn vehicle. Have you had an opportunity to get into a GM dealership for diagnosis? I can check if there are any recalls listed under your vehicle. If you are interested, please send me your full name and VIN to socialmedia@gm.com ATTN: Amber. I look forward to your response.
Regards
Amber N.
GM Customer Care
Local transmission shop said the same. They get parts from the dealer and if the dealer doubts they can get them, this independent shop couldn't either.
The dealer offer to tear down the transmission (for $4,000 to $4,500) but again, would not commit to being able to get the parts to fix if if they tore it apart.
So apparently, not only is it broken, but there don't appear to be the parts to fix it.
Has anyone been successful with customer care? Or am I wasting my time talking with them?
R.
Her response was that I needed it to be towed to the dealer (it is currently at a friends garage since that was the closest place to tow it to when it failed) and I would have to pay the "diagnostic fee" to have the dealer look at it before they will go any further. If I have the dealer repair it, they will waive the diagnostic fee, if I choose not to get it fixed, I will need to pay it (she will call me back to let me know what the fee is). She said that any assistance is on a case by case basis.
She never really addressed my questions regarding availability of parts for repairs.
the Saga continues...
it is disgusting to have a car with 43,000 mi and have to expend almost 4000 dollars to rebuild the tranny because there are no new ones available. Thank you for another well built american car.