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Even after the repair, she always ran rich and other than ridiculously low mileage (which I chalked up to it being an AWD) I loved my car. Then, about a month ago, I started getting a ticking noise in the engine. I took her in and they determined the timing chain was bad and needed replacement. This was done at 59,850 miles. Almost immediately thereafter, I noticed an odd whistling noise, but it was very intermittent and I didn't notice anything out of the ordinary. Then, my friends and I went over to Cape Canaveral to watch the Atlantis launch. On the way over, the noise started getting worse, then all of a sudden I started to lose my acceleration and my Check Engine light came on. We were almost at the Cape, so she rested in the parking lot and my friends and I watched the launch. Seven hours later, we piled back into the car and headed home (FYI, I'm in Tampa--it's about a 150 mile trip one-way). The noise started up immediately, and although I didn't have the normal punch, I could still drive just fine and get up to highway speeds safely. By the time we got home, we'd determined that my turbo seemed to have an issue.
Saturday morning, I took my car into the dealer where I had the timing chain done and said I got this repaired, it's making a funny noise, and now I have no power. They tested it and said to drive it home, bring her back Monday and they'd start working on a proper diagnosis. I got about 500 feet away and so much smoke was pouring out of the back of my car that I couldn't see. I turned around to take the car back to the dealer and then she started bucking like a bronco.
The dealer determined (SHOCKING!) that the turbo was dead and the repair would be $2300. My mileage was at 60,600. I immediately called Mazda corporate to get them to help out with the repair, as I was 600 miles out of warranty and the dealer did this huge repair and now my car is dead, not to mention the fact that my car worked before they started testing it. Today, eleven days later, Mazda has graciously agreed to cover half the repair. When I reminded their rep about the fact that the car worked before the dealer had it, they said that's the dealer's problem.
I love my car but am scared about what else is lurking. I thought I had been lucky because I'd had no major problems, but I was wrong. Unfortunately, I'm stuck with the car no matter what because I cannot possibly afford to get a different car. Arrrggghhhh!!!
And if you wished you could have the engine head milled to raise the compression ratio to the non-turbo DFI "standard" of 13:1 and thereby increase the engine HP, not fully back to the boosted level, but increased.
*** Your post reads, actually, as if the turbo wastegate might have caused the current failure. The wastegate should remain fully open unless the engine power level you "request" via the accelerator is beyond the capability of the engine with "boost".
"..noticed an odd whistling noise.."
I'm guessing that was the result of the wastegate being closed when it should have remained open. That would result in the turbo's turbine being constantly, FULL TIME, exposed to exhaust gasses. Turbo's are generally only "rated" for part time use, only during acceleration and/or times of the need for "extraordinary" engine power.
Headed over to my local law firm now to see if I can drag their criminal butts into small claims court.
Can't imagine anyone who does the most basic of research of Mazda would even think of walking in their show room. ZOOM ZOOM. what a joke
I am new on this....but I am desperate. I bought a 2007 mazda speed 6 and it broke down...the engine failed catastrophically.... with 68000 miles. it costs me 7000 dollars to fix it. I still have to pay a big number on it and do not know what to do!!! please any help or advice is truly appreciated.
Where is the info about the lawsuit? PLEASE LET ME KNOW ASAP!
Thanks,
-Max
maxocampo@gmail.com
Boog
Cut your losses; the engine design of the CX7 2007 is no good; they put a 4-cylinder with a turbo charger that's putting too much strain on the timing chain, and that causes the timing belt/chain to snap prematurely.
So, even if you pay to get it fix, it will break again. The new engine (if you get it repaired through Mazda) comes with a 12k mile or 12 month warranty.
Cut your losses.
Now I'm driving a Prius, and I'm saving 2/3 of $$ in gas, and reduced my carbon footprint.
B
I have just bought a mazda cx7 2007 which has done 75000 ks as a second hand and it was a kind of expensive car.
I start to hear an engine noise immediately after purchase. I took the car to the mechanic who ensure it is a chain problem. I took it to the mazda dealer who confirm chain and vvt problem and ask for an expensive replacement. It was only 8 months out of warranty but they refused to fix it under warranty.
Could you please tell me is it worth to fix the car or it is better to sell it or trade it with other car?
Please let me know.
Regards,
At 55,000 miles heard a "ticking noise" at start up and brought vehicle to selling Mazda dealer. Dealer replaced VVT actuator/ timing chain/ water pump. No questions about "sludge" , maintenance records, or any questions for that matter. Vehicle was repaired in 3 days and only cost to me was a $100.00 charge for a rental. Apparently, there is a huge difference in Mazda dealer service depts throughout the country.
Recently, the fuel pump and OGM emissions valve started to fail--didn't leave me stranded-but car became hard starting and running. Both covered under extended warranty minus $100.00 deductible.
Sometimes--these warranties do what they are advertised to do. When buying a new car-- after reading all these posts about poor Mazda warranty claims-the performance of the service department is more important than finding the lowest price. Who can fix anything these days?
So lets recap here. The AC compressor issue happened before the recall. When discussing it directly with Mazda, since my local Mazda dealership said they couldn't help me with the well known issue other than bend me over to repair it, I ended up requesting the woman's supervisor several times, she refused and then hung up on me. 6 months after that, I finally got a letter in the mail and was reimbursed for my costs.
I called Mazda again this morning to discuss this next major issue, and I got the run around. GO FIGURE!! I did actually talk to a supervisor, and he had all sorts of excuses. "These are all done on a case by case basis." or "If I had been a multiple Mazda owner" . . . if this is my first experience, why in the hell would I EVER consider buying another Mazda???? "I understand your frustrations, but there's nothing I can do for you." or I like this excuse he also gave me . . . "if you would have had the work done at a Mazda dealership, we could have reviewed with them and gone from there" . . . I can't afford the dealership to do the work! I decided to contact my local dealership to see what their response was to dealing with a repair like this, and they said they replace the engine. A used one would cost me around $5,000 and a brand new one would be in the $6-7k range. OUCH. I told him, I have ALL parts that were removed he can review all day long. I would take High Def pictures and send to him, or send all parts to him as well. But of course, he said nope, that isn't going to help at this point. When I asked him to send me an email or a letter, something in writing, with these details and "reasons" he said he couldn't do that. Imagine that!!
I'm looking for any and every one who has dealt with this issue to come forward. Please email me your story or reply to my post. It's time to treat Mazda as they have treated us.
So, there it sits until I can figure out what to do with it. Have no energy remaining to fight with Mazda about it. Any updates on the class action suit?
Mazda is full of their own SLUDGE!
Once that car is fixed its gone!
Let me know if you need help in this suit they give car makers a bad name! :lemon:
After two weeks of "waiting to hear from corporate" we were told that Mazda would pay 50% of the cost of installing a new engine. We asked to speak to the district manager who had made this decision and we were told flat out that we would not be allowed to do so. From reading several other of the posts on this site, I can only conclude that we fairly fortunate, but our portion of the bill plus towing charges and the cost of a rental exceeded $5,000! I suspect that if our dealer had not pushed hard on our behalf, we would have been left responsible for the entire cost.
Although our car was just outside of the warranty mileage, the car was less than 3.5 years old at the time of engine failure. Moreover, the engine failure was clearly due to a manufacturing defect and not to any negligence on our part. We have seen numerous reports of engines failing prematurely on 2007 and 2008 CX-7s on this site and several others, so this does not appear to be an isolated incidence but rather reflective of a design or manufacturing problem. Every mechanic or forum that we have consulted has indicated that modern engines driven under normal conditions, as ours is, simply do not fail at around 60,000 miles.
We are disappointed that Mazda did not pay for more of the repair. We have heard of other instances in which the manufacturer of a just-out-of-warranty vehicle that had a major engine failure paid most of the cost when the problem was not due to customer negligence. Recently Mazda was featuring a lead story on its website about how a Mazda 6 was driven one million miles and how Mazda stands behind the reliability of its vehicles but I guess that is only a PR line. We are also concerned about the safety risk to others who may experience a failure similar to ours. I raised this issue with someone I was finally able to talk to at Mazda and got absolutely no response.
Count us in if a class action law suit develops.
The other instances probably involved truly random failures and therefore the overall "payout" level, extending the warranties, was projected to be minimal. On the other hand since it appears with Mazda this is the result of a major design flaw so they have the Stonewalls "up" rather then incur the MASSIVE costs.
You must report this with the National Highway Traffice Safety Administration! I have checked on the website and there is only one other report on the website other than mine about the issue with Mazda CX7's.
To file a formal complaint with us, the NHTSA – National Highway Traffic Safety Administration. Please click on the following link or paste the web address into your browser to file a complaint.
https://www-odi.nhtsa.dot.gov/ivoq/index.cfm
Click on the Vehicle Complaint form and complete it online. You can also see complaints others have made.
In the filing the complaint, please have your VIN handy and please include as much detail as possible regarding your incident / experience with the turbo engine shut down.
This is the only way we can get this car recalled and do not have to come out of so much money to do so.
You can also file the complaint by phone to (888) 327-4236.
There is power in numbers! Please do this today if you have not done so already!
alukauskas, please take 2 minutes (literally, just have your vin number handy. it's on your insurance card if you have that) to file out the on-line form, and anyone else out there. Two entries/postings isn't going to get this vehicle recalled.
I filled out a complaint a few weeks ago - someone else on this forum mentioned the NHTSA in an earlier post. I just checked and it is listed second under the 2008 model year. I hope someone at NHTSA sees that if you combine the complaints for the 2007 and 2008 CX-7 there are quite a few engine issues reported. Any ideas on how to get the agency’s attention? Has anyone tried calling? I am certainly willing to do so – I would just like to make my call as effective as possible.
https://www-odi.nhtsa.dot.gov/ivoq/index.cfm
I doubt a replacement would be covered under anything at this point. My car is still at Mazda (since 10/22), they are paying for most of the new engine and I get a 12 month warranty on it. I'm cutting my losses though. I'll keep it for the year, pay off as much as I can (since I've only had it for 15 months, 62k miles) and get rid of it. I'm hearing too many horror stories and it won't be worth it for me to keep the car (or get another Mazda at this point). I would just get your car fixed and get rid of it. Crappy response, but it's seems to be the pattern.
Not excusing Mazda building junk but "buyer beware".