Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
No help from the dealership either. : I will write a letter to Volvo. Thanks for the address. Have you gotten a good repair deal?
And, yes, this will be my last Volvo. :lemon: Buy american!
When I had my transmission replaced on my Honda Odyssey, it was warranted for 36 months or 36K miles.
Just a thought.
We are completely shocked. This is not at all what we expected. Does the transmission have anything to do with this? The tires are in good shape.
I live in N. New Hampshire. I expect more snow. Help.
Telechicknh :confuse:
Not an uncommon problem, and not related to tires or type of transmission.
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
Ford and volvo should be stepping up to make all 04 XC90 owners whole. These are expensive cars that are nothing but unlimited maintenance liabilities. Volvo for Life..???? The 04 XC90 does not even last the life of its payments!
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
BTW if you get extended warranty, don;t go with wynn or whatever insurance.... THEY SUCK.... i filed in a claim for my transmission and they said "sorry, we can not provide you with all the money because of operational costs, and you have exceeded our limit" WHAT THE HECK.... isn't that what buying the warranty was for, soo when you are in mechanical trouble they bail you out!!! err.... not happy.. not happy (BTW i settled with them so that i could only pay 400 dollar of the 6k)
Selling it is a good idea. My was repaired a few days ago and the only miles it has seen is from the dealership directly to the auto auction. The new owner will get a great car--with new transmission, cooling system and warranty. I on the other hand will be able to sleep nights.
Anyone have any idea what is happening? Noise comes from under the vehicle and sounds like metal banging on metal. The dealer can not find the problem and I am wondering what is wrong.
Thanks.
My first indication about this problem was a metallic sound that I only heard when the car was coasting. (As long as the accelerator was press a little, no noise. The second that I took my foot off the accelerator I would hear this sound. Not brakes)
I will use all of the information that I have learned online via this forum and other websites (http://www-odi.nhtsa.dot.gov/complaints/index.cfm) to help all those following this issue and try and get Volvo to finally realize that the GM transmission isn’t a good match for the T6 engine!
I will keep everyone informed of the specifics of what I find out.
We had an aftermarket warranty who wouldn’t even review the claim until the transmission was out and broken apart to assess the situation. After the report, the warranty company declined to pay for anything, and it was $1,300.00 to take out the tranny and break it down, since I was already that much in, I decided to keep it there and not take it to the dealership, which quoted me $5,500.00. Since many of you took it to the dealership, I assume you never got to actually know what went wrong with the transmission, I got to find out every detail since they took it apart. I am in no way a mechanic, my experience ends outside my 1974 VW Super Beetle, so I’m taking a lot of this straight from the report and bill for the rebuild and from my conversations with the gentlemen who rebuilt it. So they found the “transmission fluid smelled burnt and was slipping under load, the second gear clutch pack was burnt and the second gear apply piston and the drum was damaged causing metal particles to contaminate the entire transmission and shift solenoids.” That came straight from the report. They were able to provide me with copies of their ATRA (Automatic Transmission Rebuilders Association) manual from the 2005 and 2006 year. The 2005 manual stated that the 2nd and 4th clutches are prone to burning and to inspect them when in for service. The 2006 Manual identified the problem as being improper machining of the accumulator housing, the chamfer angle was changed from 15 degrees to 10 and the depth was shorted from 2.7mm to 1.8mm.
So they rebuilt it with the new specifications, and at first the light would come back on every 6 weeks or so, after taking it in a few times, they eventually found out that their computer wasn’t updating the new specs to the transmission and it was still programmed for the old worn transmission, once that got updated properly, it’s been handling like a dream ever since, it actually drives smoother.
I can’t say with any certainty that this is what happened to everyone else's transmission, but it sure seems likely. I wonder if Volvo is just replacing the transmissions and discarding the old ones so no one investigates the root problem, this is only speculation. I have filed a complaint with the NHTSA, and I’m writing a letter to Volvo demanding payment for my transmission, which by the way was $4,512.00 in the end, that’s not including the $500.00 tranny flush I did a week prior to having it rebuilt. I’m also advising them that if I don’t receive at least a reply within 30 days that I’ll be filing a complaint with my state’s Attorney General, I’ve filed with them before with an other company on another issue and the issue was resolved pretty quickly, apparently companies don’t like to be flagged by any AG, so I urge you all to complain to your state AG, the more they get, the more likely they are to give in to us!
I’m more then happy to provide anyone with PDF scans of the manual pages and even my bill with all the mechanic notes (my name and personal info redacted) if you’d like them to file complaints.
So am I crazy for not letting Volvo replace it instead in the first place?
I haven't had a problem with my 2004 XC90 yet, but I would like to be prepared. Please send PDF's of manual and bill to VolvoOwner.OldJim@gmail.com
Thank You
"OldJim"
Thanks!
Updated the software, cost $238. All lights have been cleared, service tech at dealership says it is ready to go. I picked it up on 12/27/2008.
Leave dealership and drive to CarMax to determine trade in price. For my 4 year old, $46k+, 62K mile high end XC90 T6 I was offered $9000! If I had a non-turbo it would have been worth more!!! Remember, we paid extra for the T6!!!!!
On my drive home, the engine started running very rough and the check engine light came on. So I took it back to the dealership and had the service rep ride along with me while my wife talked with the Service Manager.
Upon my return the service manager asks the service rep if he thinks that it is the "tranny". Rep says that it is slipping and has a grinding noise, most likely a new tranny needed. Don't stop reading because you will NOT believe this!
Service Mgr says to Rep, "go ahead and cover the entire transmission replacement, parts & labor under the dealership/Volvo good will budget!!!" That is right, then entire costs.
So here I sit, waiting for them to call and let me know that my SUV is ready, with one bit of advice. Stay calm, don't yell, use postings from this site to help make your case and then just camp out in the Service Managers office until they agree.
Good Luck everyone!
What were your symptoms with regards to the tranny needing to be replaced for the first time. Did you change your tranny fluid once per year?
Thanks.
few comments, though...
Leave dealership and drive to CarMax to determine trade in price. For my 4 year old, $46k+, 62K mile high end XC90 T6 I was offered $9000! If I had a non-turbo it would have been worth more!!! Remember, we paid extra for the T6!!!!!
Your vehicle is 5 years old. There was no non-turbo in '04.
Did you really pay full retail for it? All SUVs have taken a resale bath, unfortunately.
'11 GMC Sierra 1500; '08 Charger R/T Daytona; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '08 Maser QP; '11 Mini Cooper S
noisy sounds as though the car is falling apart, had to replace the brakes many times, tires for this vehicle are more expensive than they would have been with other cars, bearing, shocks, you name it...this piece of junk has been in and out of the Volvo dealership time and time again (and usually was kept and driven by managers
for a week or two at a time) to "locate" the problem. They problem at the time would supposedly be "fixed" but would not stay "fixed". Now the transmission needs to be replaces. I have been quoted $4,500.00 and I have no assurance that they would put a good one in. PLUS, the check engine light is on so no telling what else they would "find" that needed attention. I have had the car serviced properly and at this point I probably have close to $70,000.00 invested in this pile of junk. If I pop another $4,500.00 or more in it, what will happen next and how long will I be able to drive it without spending more money? MY RECOMMENDATION WOULD BE TO ANY OF YOU CONSIDERING BUYING A VOLVO XC-90, DON'T DO IT!!! I should have bought a Honda! Kevin
Here's the direct link.
If anyone has trouble viewing the small text, save the photo to your computer (usually right click, save as) and then open it in a viewer that lets you expand the size. Or try enlarging the font in your browser (Tools > View > Zoom)
It is much appreciated.
Thanks,
Lynne
Lynne
greys330@hotmail.com
Thanks so much!!!!
I'm on my second transmission and I want to be ready for my third replacement.
I think if more people took their cars to independent shops and all those (non-dealership) mechanics came to similar conclusions for the transmission failure, then that documentation could be valuable, since Volvo is claiming they cannot recall the vehicles since they do not know the source causing the transmission failure.
Or I thought of writing the following on my back window and driving around town:
Brakes & Rotors every year: $500
New Tires every 2 years: $700-900
Tie Rod: $2000
2nd Transmission: $5400
Paying $50K for a Lemon = PRICELESS!!!!!!! :lemon:
Than kyou all for the posts I think it is ridiculous that Volvo isn't owning up to this problem!
I am having the same problem with my 05 XC90...
I use to think this was a great ride until I got the same message and experienced what everyone else is posting about.. Anyway, can you please send me the PDF so that I can show the mechanics at Herzog Meier? I am tempted to take it to Bradshaw's transmission as well (I'm located in Beaverton). Did you ever file a complaint with AG for this particular situation you had? Was the issue resolved quickly as well?
Thank you for your post. I found it to be the most helpful. This should help others resolve their issues faster.
"I purchased this vehicle from Riverside Ford in Sumner, WA on 1/14/09 and have always been impressed with Volvo. On 1/23/09 @ 6pm, the vehicle warning light in the dash came on with a warning message that said "Transmission Service Urgent" I contacted Riverside Ford, and had them bring it in for warrantee service, and they are bringing it to Volvo of Fife, WA for diagnosis. meanwhile after searching the internet for possible answers I discovered this is a common problem and that a design flaw has been identified throu ATRA (Founded in 1954, the Automatic Transmission Rebuilders Association ATRA is an international trade association for the professional automatic transmission repair industry.) and that this is a reocurring problem in the 4T65E transmission of the 04 - 05 models. I assume this is something Volvo is aware of, and I need to know wwhat steps I can take to ensure the update '06 4T65E transmission gets placed in my vehicle. As well as what Volvo is prepared to do to cover and ensure this happens at no cost to the consumer (me). is this not something that needs to be officially recalled? I plan on organizing all past and current owners of this vehicle to look into filing a Class Action Lawsuit as soon as possible, and would like to have the cooperation of Volvo in issuing an official Recall of this product, before futher action needs to be taken. Thank you "
And got this response:
"Thank you for contacting Volvo. We are sorry to learn of the difficulty you have experienced
with your 2005 XC90.
We are currently looking into this issue with our colleagues at Volvo of Tacoma. We will be
back in touch with you as soon as our research is completed.
Sincerely,
Bill
Volvo Cars of North America"
Today I contacted Volvo in Tacoma, they verified that the thing needs a new transmission, and are "Waiting for word from Volvo."
I also purchased an extended warrantee, I assume if Volvo isnt going to do anything about it that the warrantee will cover it, my concern is how long will it last?
Comments?
I want to burn the thing but I still owe on it and according to Edmunds, I am upside down on it.
We bought the XC90 because of the Volvo "For Life" recommendation, but this is my first and last experience with Volvo. As soon as I fix the thing it is sold, even at a loss.
Don't buy XC90s.
Back when this happened the first time, the service rep told me with out being real direct about it that the only way anything would get done about this wide-spead problem, which I call a "design flaw", is for the NHTSA to get involved because it can be identified as a SAFETY problem. So I filed the complaint on 10 May 08 and haven't heard anything yet. I'm thinkin' that my car loosing power on I-95 at 65mph could be called a SAFETY issue. That's all for now until I go back into the fray with Volvo. But bottom line is, I'm getting rid of this money trap and going back to Japanese like I should have done in the first place. I got this car when returning from an overseas military assignment thinking this was a good deal..ha!
Signed- "Overseas Military Foreign Car Sales Sucker" :lemon: