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Comments
I would call GM directly and ask about the deal. The number to GM is mentioned many times in these threads and they also monitor these conversations. If you meet the criteria, you should be able to get the 5k.
Good luck!
This is a terrible thing. I'm thinking why replace it if can just happen again in another year or two?
I would suggest you contact your local dealership and have them enter the vehicle VIN in their system along with vehicle mileage to see if they come up with anything different than me.
I'm not very happy about the way this is being handled by GM / Saturn and am doing the only thing i can which is tell everyone i know about this plus i will NEVER buy another GM product. Ultimately I just don't trust them to back their products! VERY UNETHICAL in my book!
Let me know if you come up with anything different... Good luck!
GM: know about this, i am not a happy camper .. and where i can get a new rebuilt one ..or get a rebuild kit and manual to do the rebuilding on the transmission.. help me some one !
GM U NEED TO FIX THIS PROBLEM WITH THE SATURN VUE!! IT'S NOT OK TO MAKE US PAY MORE THEN WE CAN HANDLE , IN THIS TIME IN AGE WHERE MONEY IS A ISSUSE !!!!WE R ALL HURTING SO GM HELP US TO FIX WHAT U DID....OR REPLACE IT WITH A NEWER ........
Surely there is some kind of solution. I can't believe this car is now just junk.
Information regarding the class action lawsuit for the Vti Transmission
http://www.lakinlaw.com/CM/ClassAction/ClassAction55.asp
You can file complaints with :
National Highway Traffic Safety Administration (NHTSA)
Website http://www.safercar.gov/Vehicle+Owners/
Better Business Bureau
Website http://www.bbb.org/
Post your problem for the VTi transmission on forum boards
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
http://www.c-span.org/CongressDirectory/
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
CEO GM
300 Renaissance Center
Detroit, MI 48265
Here is the website for the lawsuit that was filed.
http://www.lakinlaw.com/
Twitter
http://twitter.com/gmcustomersvc
Facebook
http://www.facebook.com/generalmotors?v+wall
I don't have the money for a lot of work and still owe almost $6k for it so I don't think I will have much luck trading it in.
Other than this I have no problems with car.
Told today that I have to have the whole transmission replaced for $2000 but this just seems like there must be a simpler solution.
I simply do not have $2000 to spend and really have a hard time trusting repair shops to begin with.
Any thoughts?
I also sent an email to Saturn Cust. Service - don't know if I'll get a response.
PLEASE!! HELP me fix the result of my stupidity!
Information regarding the class action lawsuit
http://www.lakinlaw.com/CM/ClassAction/ClassAction55.asp
You can file complaints with :
National Highway Traffic Safety Administration (NHTSA)
Website http://www.safercar.gov/Vehicle+Owners/
Better Business Bureau
Website http://www.bbb.org/
Post your problem for the VTi transmission on forum boards
Write your local politicians
Congressmen, local officials and attorney general you can find your local officials at c-span. You may have to Google your state and attorney general separately to find out who that is.
http://www.c-span.org/CongressDirectory/
Last but not least you can write the CEO of GM
Mr. Daniel Akerson
CEO GM
300 Renaissance Center
Detroit, MI 48265
Here is the website for the lawsuit that was filed.
http://www.lakinlaw.com/
Twitter
http://twitter.com/gmcustomersvc
Facebook
http://www.facebook.com/generalmotors?v+wall
Other than replacing front hubs in Oct, due to failing front bearings, I have had no issues with the Vue.
This Mar my transmission saga began when, as I rolled out of the gate at my work, I lost all transmission function. The engine did not stall, would only rev, and would not move in any gear position (R, D, I, L).
Looking into Saturn VTI transmissions, only now did I find that the 02-05 VTI transmissions are known to be faulty in design, prone to failure. I found that Saturn lost a class action lawsuit regarding this same transmission and issue.
Long story short, after 2 mos, a rebuilt transmission, replaced front transfer case, replacing an apparently new faulty valve body that was purchased from the dealer and installed, and $4600 (ouch) later, 2 days after picking up my newly rebuilt vehicle, my transmission appears to have gone out again.
While driving home, suddenly the check engine and the reduced power lights came on, and the vehicle would not go over 30mph. Upon arriving home, and attempting to back into my driveway, the vehicle would not move in reverse.
I have contacted GM Customer Service regarding the VTI issue, and after being on extended hold, and told several times that there were no recalls, the agent finally came back on the line and said that, yes, there was a known VTI issue, but those were handled by a different department. She said no one was available, and she would forward my contact info to them.
I have yet to receive a call.
Does anyone have any contact information regarding this settlement, and any suggestions to cause of the continued issue?
I will be taking the vehicle to the dealer for further inspection.
Can or is GM willing, to do anything to help me or should I just load the Saturn onto a trailer, paint lemons all over it, and drag it around behind my old, still running beautifully, Ford Explorer? I'm thinking I should also include a sign that reads, "Another quality GM-built product."
I understand your dissatisfaction with your Saturn Vue and am very sorry that you're experiencing problems with your transmission. I would definitely like the chance to look into this further for you, and see what options are available towards resolving this issue. Can you please send me your full name, VIN, mileage, contact info, and dealership so that I may do more research on this concern? I can be reached by email at socialmedia@gm.com [attn Amber]. Thank you and I look forward to hearing from you.
Amber N.
GM Customer Care