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Hyundai Sonata Navigation System
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Comments
Once installed, I found that it updated to the map to v1.09.13 and it also updated the software to v_015. There some new features that I noticed off the bat, such as an Emergency button on the Navigation Destination screen. The QWERTY keyboard issue also appears to have been resolved.
On the downside, I noticed that when doing the reset, which has to be done at some point during the update, it actually wipes all your settings (programmed radio stations, address book).
There is also a new quirk with the Random button. When selecting Random while playing my iPod, it first goes to Album Random and then Random. So now, you have to hit Random twice everytime you turn on your car or switch components if you want to randomize your playlist. Ugh! Just what I need, more wear and tear on my touchscreen.
- Merg
You had a rather excellent post previously (linked below) describing each of the 6 major issues with the navi.
You mentioned the qwerty and random issues appear resolved. I'd be interested in if the other four are fixed too.
When I spoke with M&Soft a while back, the guy suggested that they build the database and send it off to get the dvd created and then sent back to be sold. He said the only changes he knew of were the map database, but couldn't give me any specifics on other updates although he suggested it could be possible.
Now we know they did fix a few of the outstanding issues.
I just wish M&Soft techs were better informed about what they were selling.
Post I'm referring to with list of bugs: http://townhall-talk.edmunds.com/direct/view/.f1b1997/75
1. QWERTY Keyboard - Corrected
Initially Reported: 09/2008
When setting the keyboard layout to be in QWERTY mode, the keyboard layout reverts to Alphabet mode after changing the System mode (switching components) or when turning the Nav System off and on. The default settings menu will still show the layout selection to be in QWERTY mode even though it displays the keyboard in Alphabet mode.
2. iPod Random Issue
Initially Reported: 10/2008
When selecting the iPod to play at Random, the feature is turned off if a different mode is selected, the audio system is turned off and on, or the Tuning dial on the radio is used to select a new song. The Random selection should be maintained during any of these changes.
3. Address Book Sorting Incorrect
Initially Reported: 10/2008
When sorting the Address Book alphabetically and not by date, new addresses are incorrectly sorted when added. New addresses are added to the end of an addressbook instead of alphabetically. To correct the issue, you have to go into the settings and reselect alphabetically.
4. System Hang - One Time Issue
Initially Reported: 10/2008
Had an issue where the Hyundai logo stayed on screen and nothing could clear it. I tried to turning off and on the car and the same thing happened. I hit the Display button and the display settings screen came on. When I hit another button to try to get the iPod screen, I got a Windows pop-up on the screen that told me I had a fatal application error. I selected OK and the system rebooted and started working fine.
5. iPod Not Turning Off - Possibly Corrected
Initially Reported: 09/2008
When turning off the car, my iPod is not turning off on its own. According to the developer it is supposed to. Also, I found that if I manually turn it off while leaving it connected, it sometimes turns back on a few minutes later even though the vehicle is off. I am unsure if somehow it is receiving power when the car door is opened or not, but something is triggering it to turn back on.
Update 02/13/2009: I left the iPod on after turning off my vehicle. When I returned 10 minutes later, the iPod was off and I still had a full charge. I will see if it continues to do this.
6. USB Device Random Issue
Initially Reported: 10/27/2008
When using a USB drive to play music files, the Random setting works as long as you do not change a song manually. As soon as you change the song using the steering wheel controls or the radio seek buttons, the Random setting turns itself off.
7. iPod Random Issue: Part 2
Initially Reported: 02/13/2009
When hitting the Random button, it now selects Album Random first and then Random. This means that you have to hit the button twice to randomize playback of your playlist. This will cause a lot of extra wear and tear on the touchscreen.
Enhancements of Note
Artist names and album names now scroll if they are too long to be displayed
Emergency button on the Destination screen (links to police, hospitals, and dealerships nearby)
I know some other things changed, but can't remember exactly how they were before. I'll post when I figure it out.
- Merg
Regarding fixes, the Random issue is not fixed; it's actually worse now.
As for M&Soft, I talked to them again today. They only update the map, POI's, etc. They send it off to Hyundai Autonet to put on the DVD and then it is returned to them for sale. Apparently, the map itself cannot just be updated. When performing the map update, you are actually reinstalling the software for the Nav unit. Hyundai Autonet takes advantage of this to release updates to their software.
I sent off an e-mail to the contact for Hyundai Autonet USA, once again. We'll see what happens.
As for the map, I did notice a new street from last July is still not on the map and a government office that was built about 4 or 5 years ago is still not represented on the map.
- Merg
Thanks!
This is probably a dumb question but does anyone know how or if MS Streets & Trips trip maps can be used or loaded into this nav system?
- Merg
That has been there on mine since day one. It has the police, hospital & Hyundai dealerships listed in there.
- Merg
Thanks for any info
http://sonata.jerrystout.us/sonata_owners_manuals.htm
However, I just tried to update mine having bought the update from M&Soft and I am unable to do so. I get a Disc Error when I try. After having tried a second disc mailed to me, M&Soft seems to think that the disc may not be designed with my navi's version. My navi was at version v_A3_3 when i bought it and since i have yet to be able to update it, it remains at this version. I'm awating a call back from M&Soft on what they want to try next.
- Merg
- Merg
Updated navi software went to a completely different version # scheme. I went from V_A3_3 (before update) to V_015.
I've noticed the 'random' button changes. It defaults to 'album random' on first press, requiring a second press to get the normal 'random' which i also agree is annoying. However, that might be a decent tradeoff when considering gaining the keyboard staying in QWERTY mode. That was a horrible bug.
I'll play around some more, but so far, i'm noticing mostly cosmetic changes. Example, in the sound section, they flipped the BAS MID, TRE to Treb Mid Bass.
Another bug i want to test out is if the random feature sticks when switching various modes. Before, you would enable random, go to map, then on return to the Aux screen (for connected ipod), random would be turned off again. I hope this is fixed.
I was told by the developer that it had to do with how the iPod is connected and they cannot change that. I disagree with that though. All it would take would be to store the current setting of the Random property similar to how they are storing the radio stations in memory, your settings for the Navigation system, etc. When you select the Aux input, it would just pull up that setting.
As for the new Random order, it is also a little confusing. It says Album Random, which to me meant that it would play the current album in a random order. Instead, it means that it will play a random album when it is finished playing the current album.
I also think they dropped the ball when it comes to listing the playlists, artists, and albums. I think they should use the blank space to the left of the listings to show groupings of letters. That way you can easily jump to that group of letters. It can take a while for the list to scroll to the M's when you have a couple thousand songs on your iPod.
It would have also been nice to have a "Play Random" button at the top of any playlist/artisit/album. That way you could easily select one and have it start to randomly play as opposed to having to select at least one song and then hitting random.
As for the actual navigation, 've also noticed that the time estimates are not very accurate. According to the Navigation setup, there are three types of roads that you set the average speed (local, main, interstate). When setting up a route and selecting minimize interstate, I'll notice the the little mileage indicator will display that my route is 0 miles on the interstate. Yet, my time to drive my route is almost 1 mile per minute (thus estimating a speed of almost 60mph). If I alter the Navigation setting for the Interstate speed, my time for these routes will change. On the map, these roads are being displayed though only as local or main roads. Obviously there is a mix-up here somewhere.
Just a little venting...
- Merg
Ugh...
- Merg
The RANDOM key frost my butt. I use a memory stick with 100's of songs (16Meg). But, by golly, when I turn the car off for the night and get up the next morning, that random "RANDOM" key just plays the same songs that I heard yesterday even starting from exactly the same song that it start with yesterday. This is repeatable and I view it as a bug. Didn't their coders hear of a random seed value? timestamp, or for heaven sake, us a track/sector number off the file index. Yes, this happens even mid stream, so if I go into my file list and force select a song of my choosing, then hit random... guess what?... back to the same darn song again (yup, groundhog day over and over).
To me, this should be a recall item. If this was an aftermarket or standalone device, I'd return it and get my money back. Anybody think this should be escalated or have legal recourse ?
If you don't have v_A3_3 though, I would go to your dealer and get that update. There were some significant improvements, which I believe included the Random issue that you are referring to.
- Merg
If I advance a song "list" or even an album "list" 30 places or 35 or even 42, it always seems to go back to a song starting with A (within 1 hop) and then sequence through it's own designated sequence which maybe some time I'll take them time to map out.
And no, they didn't tell me about a random seed, this is a pretty well know topic on psuedo-random number generators, monte-carlo theory and roulette. Apple seems to have gotten in right in their implementation as have other systems including windows media player, etc.
I'm not sure of the maintenance item / fuel tank comment. Seems random to me!
A few weeks ago my nav screen began to act strangely. The screen would stay on the blue 'Hyundai' for a long time before going over to Navigation or Sound system, or would stay on for as long as I drove the car.
A week ago, the blue screen didn't show up at all. Instead, there was only a gray screen that flickered. Within another few days, that was replaced by wild flashes of blue screen, gray screen and video-gone-wild -- like a TV that's gone nuts. And there's no way to shut it off without shutting off the car. It's now completely undriveable at night -- and not much better during the day. I'm worried it might set off an epileptic fit. Seriously.
Here are the steps I took to address the problem:
1: I googled the flickering screen. Nothing.
2: I called Hyundai Net and spoke to a technician, Charlie. Didn't get two words into describing it when he stopped me. Turns out Hyundai has known about this problem for some time. The original units had bad chip sets. Charlie said the chip sets were fixed, the bad units recalled from the distribution centers, and new units sent out.
3: Naively, I called my dealer to arrange to bring the car in to have the bad unit pulled and a new one put in, only to discover that there are NO units. Anywhere in the country. They are on back order for months, if not the foreseeable future.
This is simply unacceptable. I paid a premium price for the car, and an extra $1200 for the navigation unit. That it should not only break after 2500 miles -- bad enough -- but that it should render the car extremely difficult to drive and never mind the fact that I also can't use either the nav system itself or even the radio is outrageous in the extreme.
Here are the steps I'm going to take to be made whole:
1: I will take videos of the problem and upload them to YouTube.
2: I will start a blog about the problem, urging customers to buy any other car but a Hyundai. There will be links to the videos as well.
3: I will contact Consumerist.org and have them report the story and link to the blog and videos. That will get the story and links on Digg, Facebook, and the rest of the net.
4: I will start a Twitter feed, marking every single day the problem remains unfixed.
5: I will take Hyundai to small claims court and sue them for the $1200, bringing the videos with me to be played on my cell phone. I have no doubt I will win.
I urge everyone who owns a 2009 Hyundai model with a Nav unit and who is reading this to bookmark this post. When your unit breaks down -- and if it is an original unit it WILL break down -- you may want to follow in my footsteps. I'll report any progress made back on this thread. Hyundai needs to know that it cannot cause major problems for its customers and refuse to do anything about it.
Lisa
I did have my problems with the NAV system and it took me about 20 hours of phone calls getting to the right people to get some satisfaction and a fix. Am I happy, yes. Am I delighted with Hyundai's NAV system or stereo functions in general, NO. It's not intuitive, the voice commands are poorly implemented, you don't have modality in the steering controls for XM/Serius walk through channel by channel. But that's just a sloppy system and I chalk it up to not spending the extra hour or 2 required at the dealer to really play with this and make a better determination.
As for your epileptic fit, I suggest a piece of cardboard strategically placed on your screen until you can get it fixed to avoid any distraction / discomfort.
As an aside, my BMW X3's enhanced stereo system (without nav) wasn't that good either. I think car manufacturers need to take a lesson from the audio industry - consumer products where the features, buttons and integration are intuitive.
What does all this mean, it appears that software updates will be very few and far between for the 2009 and 2010 Nav models. Unless something really isn't working, it's not going to be worth it to Hyundai to request a bug fix. Although, you would hope that they wouldn't want t alienate all their current users for when the time comes for them to purchase another vehicle.
- Merg
Also, very odd that the 2010 is a different unit than what is in the 2009. I've been meaning to stop by a dealership just to take a look to see what pops up in the version info screen in a 2010 to see how it compares. A friend just bought a used 2009 sonata with navi. The microphone functionality was broken and they figured out it was the actual navi unit that was the problem. However they told him it was backordered and it would be at least a month for the replacement to come in. Luckily i haven't had any issues with mine.
Map&Soft just simply sends their updated map database to Hyundai Autonet and Autonet builds an update dvd with the latest firmware + the map update and sends it back to Map&Soft to sell. I guess we'll see if they have anything worth the $200 price when they eventually release the next update. If they hold to their promise of annual updates, it should be coming in 3 or so months.
- Merg
BTW, my nav system locked up on me a couple of times already and it rebooted itself several times...
However, when I got my car back, I was still at v_015, which is what I was upgraded to last February when I updated my map. I guess that they had finally issued the new software version to the dealers to install.
- Merg
I asked about updated features or fixes and they gave me the same answer they had last year (updated POI and Map data, no other fixes that they know of). We know this was wrong last year when they fixed the qwerty keyboard bug among a few other minor things. I might call up Mobis (Hyundai AutoNet) to see if they know of any changes in the updated version.
She also said the price is $200 with no promo discount and no discount to prior customers. The same price we pay is the same price the dealers pay.
Sigh.
themerge, possibly they just did a check and found you were already updated? There is a TSB on the 09 Sonata from back in May '09 about updating the navi software, but it says it is non-warranty work and the TSB actually says the latest was v_014 (at the time).
- Merg
I agree, $200 is a bit much for just map updates. I know for a fact that they have navi units at MapnSoft to test the update dvds. How hard would it be to look for changes, or at least get a list of bug fixes from Mobis? Especially when they intend to sell us something so expensive and without any details of what we will get for our money other than "new POI and addresses".
I hope you have better luck.
Is there anything about the software that would prevent downloading it more than once?
- Merg
You have to be kidding of course it immoral and illegal.
I do not understand why people feel they need an update unless where you drive has a bunch of development 99.99% of the old information is correct.
Yes I agree the price is ridiculous. Since it is installed in the car you are stuck.
I just use a portable GPS that costs $150 and move it car to car.
If the software could be successfully used by four different vehicles I cannot see where it would illegal, and certainly not immoral, for four people to pitch in $50 each to buy and use the product. Not make four copies of the software. Just buy one copy and pass it around to the four partial purchasers.
Mapsoft would not like that but I certainly do not see a court case for its legality.
I would feel about as guilty about it as they do for charging extortion prices for a product worth about $50 at best.
That is just like saying that four neighbors cannot pitch in and buy a lawnmower and all four take turns using the mower. We would laugh at Sears if they told us we couldn't do that.
Talk to the general manager of the dealership and demand that they replace the unit
If they refuse call Hyundai's general office and complain to them
THIS IS A WARRANTY ISSUE