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Comments
Seats are not interchangeable for safety reasons -- they are engineered for each specific model to work with the safety belts, airbags, crush zones etc. on the vehicle. Your dealer advised you correctly.
I would not categorize the vehicle as a lemon -- sounds as though the vehicle works fine, but you just don't like it.
There was a time in the '80s and '90s when domestic automotive seats were absolutely terrible but that era is now long past and domestic seats are easily the equal of the imports IMHO.
I also own a Chevy Impala SS (2006) and the seats are downright fabulous. I can drive for eight hours a day on the interstates without a hint of back pain, leg pain or fatigue. Of course, the SS is a superb car anyway in all respects and I intend to keep mine a VERY long time, especially in view of the fact they do not make them anymore. There is nothing in this world like an American small-block V-8 for sheer torque and driving pleasure!
My main quibble about the Equinox is that it needs a bigger engine in the six cylinder configuration. Forget about the four altogether!
There is one thing better, and that is a big block. Nothing better than a big block with small block 2nd. :shades:
I do think everyone is different though, no seat will satsify everyone.
I'm also not sure how far away you are from where it gets hilly, but test drives should be 50-75 miles in all types of driving conditions. If you aren't too far away from hills, try driving out there on the test drive and see how it does.
I also purchased a 2010 Equinox LTZ in Colorado Springs in Oct 2009. I fell in love with the way it handled and the comfort and design. After having it a few months we started having issues. The first issue was with the DVD Player. It would shut off during the movie and no one had touched the controls to stop it. Had this check 3 times so far and hope it is working properly now. We are going on a trip so we will check it out then. Then we had to take it back for several recalls. A few months later the car would not start. Got it back and next thing I know the car will not start. Turn the key and nothing wait try again after several tries the car starts. Took this to the new issue to dealer three times each time saying they could not find it. Finally on the 3rd try they found that a wire end was not making proper contact and loose. They replaced the wire end and tightened it, so far no problems. Still when I get in the car I wonder if it will start again. Next, the driver’s back passenger window would not go up. Took it in and they replaced the motor. Then I hear a clunking sound around the driver’s side. Had this looked at several times finally they found out that the strut went bad. So they replaced it by taking out a strut from a new car on the lot, as it would take to long to rebuild one I was told. Get it back and then the passengers back window’s motor goes out. Had to wait a week for part to come in and in the mean time problems with the backup camera appear. I was backing out of driveway and the camera would not go on. Stop went forward and then went back in reverse nothing. Park the car, shut off engine and then restarted car and backed up again, Nothing! Went to work, called dealership and they would look at it when I took the car in for the back window. A few days later I went to airport to pick up a guest and after reversing and putting in drive the camera would not turn off. The camera stayed on for several minutes before it shut off in the drive mode. The dealer reprogrammed the camera and so far it is working OK. The first time I called Chevrolet HQ I was assigned a great person to deal with my case. They called me back if I left messages and took the time to take care of my concerns. This was when after the car did not want to start. At this point I was asking Chevy HQ for an exchange of vehicles as I no longer had confidence on the car. They declined and offered a couple of oil changes to me, which I declined also. Then, when we started having additional issues, I called Headquarter and was assigned an individual named Regan. The customer service I have received so far from this gentleman is atrocious. I have left numerous messages for him, with instructions to call me on my cell phone and each time he has called my home and left a message, when I am at work. Each time I have called him back and all I get is his voice message, but still have not been able to reach him. I called the customer service desk and explain my problem. Each time they assure me they will give him the message and have him call me back on the cell phone. This has yet to happen. The last time I called Chevrolet(June 16th, 2010) I asked for a supervisor and explained why I needed one. I was on hold off and on for over 45 minutes with no resolution and still did not get supervisor. I asked my service representative and other Chevrolet employees at the dealership, if they have had or seen any other Equinox’s with this many problems. They all stated that they have not seen or heard of any other vehicles and did not know what else to say. One employee made a comment that they truly believed that there is always that one car off of the line that something goes wrong with it and that I had gotten that car. Needless to say, I have come to know the people at service department and other workers rather well. Since, I am always there for one issue or another. Even the sales person who sold me the car stated he felt bad. We have two other Chevy vehicles and have had no problems with them. All I am asking is that Chevrolet please exchange this vehicle for another Equinox. We have less than 10,000 miles on this car and the problems started when we had less than 5,000. I have talked to the dealer also about exchanging this vehicle for another one with no encouragement given that it will be done. I have posed the question to the Service Manager “How would you feel about this situation if it was your car and the amount of money it cost?” He stated the same that you are feeling now. Everyone knows that what is going on with this car is wrong but no one is willing to fix the problem. I really am getting disappointed in this product and the customer service I am receiving for Chevrolet. It starting to appear that there no one who cares.
I apologize that you have had concerns with your vehicle. Can you please email me more information about your situation so I can look into it further for you? Please include in your email your service request number, contact information, VIN and current mileage. You can get my email by clicking on my name. Thank you,
Mariah GM Customer Service
Difficult to follow as written.
The question is.The people on this forum have any thoughts on this SUV?Good or bad.I read a lot of this forum already and just thought if someone read this they might over something.I never owned a SUV so Im not sure what to expect.
At this point Im looking at a 6 as I just cant see a 4 on a SUV. Thanks to all who respond.
But other than that, Mrs. Lincoln, how is the rest of the vehicle???
I have a 2010 Equinox 4 cyl, 2 WD and I'm completely satisfied with the vehicle. Last weekend I pulled a trailer that weighed right at 1500 pounds 280 miles, and the vehicle did great. Gas mileage was 24.6 MPG with the trailer. I'm approaching the one year anniversary with this car and have not had the first problem. I would recommend one based on my experience.
Frank
Then we had to take it back for several recalls. A few months later the car would not start. Got it back and next thing I know the car will not start. Turn the key and nothing wait try again after several tries the car starts. Took this to the new issue to dealer three times each time saying they could not find it. Finally on the 3rd try they found that a wire end was not making proper contact and loose. They replaced the wire end and tightened it, so far no problems. Still when I get in the car I wonder if it will start again.
Next, the driver’s back passenger window would not go up. Took it in and they replaced the motor. Then I hear a clunking sound around the driver’s side. Had this looked at several times finally they found out that the strut went bad. So they replaced it by taking out a strut from a new car on the lot, as it would take to long to rebuild one I was told. Get it back and then the passengers back window’s motor goes out. Had to wait a week for part to come in.
In the mean time problems with the backup camera appear. I was backing out of driveway and the camera would not go on. Stop went forward and then went back in reverse nothing. Park the car, shut off engine and then restarted car and backed up again, Nothing! Went to work, called dealership and they would look at it when I took the car in for the back window. A few days later I went to airport to pick up a guest and after reversing and putting in drive the camera would not turn off. The camera stayed on for several minutes before it shut off in the drive mode. The dealer reprogrammed the camera and so far it is working OK.
The first time I called Chevrolet HQ I was assigned a great person to deal with my case. They called me back if I left messages and took the time to take care of my concerns. This was when after the car did not want to start. At this point I was asking Chevy HQ for an exchange of vehicles as I no longer had confidence on the car. They declined and offered a couple of oil changes to me, which I declined also.
Then, when we started having additional issues, I called Headquarter and was assigned an individual named Regan. The customer service I have received so far from this gentleman is atrocious. I have left numerous messages for him, with instructions to call me on my cell phone and each time he has called my home and left a message, when I am at work. Each time I have called him back and all I get is his voice message, but still have not been able to reach him. I called the customer service desk and explain my problem. Each time they assure me they will give him the message and have him call me back on the cell phone. This has yet to happen.
The last time I called Chevrolet(June 16th, 2010) I asked for a supervisor and explained why I needed one. I was on hold off and on for over 45 minutes with no resolution and still did not get supervisor.
I asked my service representative and other Chevrolet employees at the dealership, if they have had or seen any other Equinox’s with this many problems. They all stated that they have not seen or heard of any other vehicles and did not know what else to say. One employee made a comment that they truly believed that there is always that one car off of the line that something goes wrong with it and that I had gotten that car. Needless to say, I have come to know the people at service department and other workers rather well. Since, I am always there for one issue or another.
Even the sales person who sold me the car stated he felt bad. We have two other Chevy vehicles and have had no problems with them. All I am asking is that Chevrolet please exchange this vehicle for another Equinox. We have less than 10,000 miles on this car and the problems started when we had less than 5,000. I have talked to the dealer also about exchanging this vehicle for another one with no encouragement given that it will be done.
I have posed the question to the Service Manager “How would you feel about this situation if it was your car and the amount of money it cost?” He stated the same that you are feeling now. Everyone knows that what is going on with this car is wrong but no one is willing to fix the problem. I really am getting disappointed in this product and the customer service I am receiving for Chevrolet. It starting to appear that there no one who cares.
Thank you for getting back with me.
Mariah GM Cusotmer Service
Aside from a few downshits at 72 mph going up hills, this unit really is a nice ride. Darn close to perfect. My wife likes it much better than her 2005 Caddy SRX she traded in.
We averaged 26 miles per gallon, 650 miles round trip with some stop and go mixed in.
As for the bad news; vacation is over.
Mike
I have not been able to find a suitable place in the firewall for using an existing opening or making a new opening.
Thanks-in-advance,
Mike
Does anything exist that fits into the roof rails, like the cross bars do, but is designed to carry surfboards? I've seen a lot of surfboard carriers that fit on the cross bars, but this is not what I want.
Also, anyone with experience care to make a recommendation?
Thanks,
on a side note, have any of you traded a 1 generation NOX/torrent for a 2010 NOX/terrain? if you have how do they compare in ride,cabin noise and seat comfort? we have an 06 torrent and am thinking of replacing it with a 2010 NOX. would like to hear your personal experiences.
thanks for your time
Richard
The Nox has been trouble free so far. Not one trip back to the dealer. I just did the second oil change this morning.Very easy, love the cartridge filter. No mess and I'm not throwing as much waste in the landfill. Only thing that bothers me a bit is the chrome latch on the dash bin. It reflects light in my eye on occasion. I was going to take it off and paint it flat black but the wife vetoed that idea. She likes it chrome.
Go for the 2010 Nox, You will be happy with the huge improvement.
If GM is under the government gun to produce inadequately powered vehicles, then it is a matter of time before they become uncompetitive.
The company will not go out of business because they are underwritten now by the taxpayer but they will not produce vehicles the market desires. They will simply become yet another unprofitable government enterprise, sapping the economic life blood out of the American citizenry.
GM must become competitive in the free market and get out from under the shackles of an ideological regime if it is to truly prosper.
The market definitely wanted a better mpg SUV of the NOX's size. There may be cheap gas now but when it goes back to over $4/gal and higher this engine will be in demand not some overpowered gas guzzling V6-V8.
GM can't produce enough Equinoxes. They are in very high demand. Looks like the market has spoken. But don't let facts get in the way of your rants.
Like roho said, there is high demand for a medium sized SUV that gets good mileage even if it's towing capabilities are inferior to something like an Explorer. Even the 4 cyl Equinox is fine in power for 80%+ of those who would be the target market for a vehicle like the Nox.
For the record: I'm not happy with the the US and Canadian govts., and unions, owning so much of GM. But it shouldn't cloud one's judgment about the actual vehicles.
Have experienced sticky power steering. Ohio turnpike on cold winter evenings returning from son’s home. Have not noticed this in warm weather.
But I do have the issue with the "sticky" power steering. This seems to be a fairly common complaint with the electric power steering on the Equinox. (And, I've seen similar comments about some other vehicles with electric power steering.) Overall, it seems like more of an annoyance than any kind of major safety issue or anything.
22.77 million Americans work for the vastly inefficient government
.075 million Americans work for GM
GM is at least 10 times more efficient than the government.
You cannot measure the cost of GM's required but missing efficiency on a scale that measures real problems in this country's wasteful economics.
There is still also the issue of deposits forming on the valves in the engine because of the direct injection. This is not yet a known problem with the Equinox or Traverse, but they haven't been out long. Several other manufacturers have had problems with this. Hopefully GM's engine designs are better.
Actually, over 30,000 miles I'm averaging just under 24 MPG in a mix of about 75% highway/25% city driving.
and BTW - don't pay any attention to the fuel economy readout on the dash. Mine consistently reads 1.5 to 2 MPG higher than the actual mileage (calculated the old fashioned way - miles driven divided by gallons used).
(Still beats the heck out of the 18.5 mpg I was getting in the same mix of driving in the Mitsubishi Endeavor I had before this.)
What am I missing?
Thanks,