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I'm approching 50K on my 2010 4Cyl LT Nox; have only changed oil and trans fluid; motor oil on dealer scheduled 3500mi plan and still rolling strong with no issues YET; Glad I have 50K of Drive line warranty Left when reading these GM horror Forums!
ROYKULP....I Will not be sharing any documents!!!!!!! and yes you would "think" GM would do the right thing and replace with new IE: Engine or Transmission rather than REBUILD, however that is common sense and I believe GM has none of that. I have suggested a buy back however GM is only concerned on PROFIT!!!!! and not customer satisfaction. If you feel this is bashing.....well I am only telling my experience of one very expensive LEMON!!!!
To be continued..........
I go back to an earlier posting I made. I feel there are a batch of engines which had a design or manufacturing flaw in the 2010 model, and that "rebuilding" is, at best, a temporizing measure. It's like the heart, you can only operate in it so much. At some point you need a transplant. I'm glad, right now, that I have only one Equinox to worry about - not two.
I was stalled out at the toll on the mackinaw bridge during a traffic jam on memorial day, talk about pissed off. I'm hoping this issue will be resolved under my 100,000 mile power train warranty, but after reading some similar issues with timing chains, debating on getting a new vehicle all together. :confuse:
Right now, the news is not good because, more than a year later, 6 service visits, and opening and re-opening a case with GM customer service, the same problem persists. I was always politely assured after each service visit that the problem was solved. The problem ALWAYS comes back-loud engine, stalling, and engine light coming on. It is very embarassing to me when co-workers tell me it is time to bring the car back, because they can HEAR the problem. Last Friday, I had a hard drive back home, stalling frequently on a very busy road. I kept pulling off the road to get out of the way of traffic. I brought it back for service, they fixed the part that had set off the engine code and proceeded to charge me for another oil change (I think this is the 3rd or 4th one since January) - the oil was at 70% this morning (at the previous March service visit when another oil change was charged, I had just paid for an oil change the week before). But no one wants to acknowlege this recurrent, repetitive issue (not the service dept and not you-know-who). UNLESS I would rather not drive this car (or as a customer service rep advised, I could buy another car). My sister offered her 10 year old Saturn to drive, I think I may take her up on it, though it is a bright purpley-blue, but, hey, it runs fine, and I don't have to worry about being rear-ended. End of disheartened rant.
I am so sick of paying out of pocket at each of these warranty-covered engine service visits. (January visit-car was returned with a cracked windshield after they accidentally let someone drive away in my car-I replaced and paid $100 deductible, at 2nd of 2 March visits, they offered to fix a suspension problem that I did not have when I dropped the car off for $135 (BTW, the 1st and 2nd March visits were on consecutive days because the engine light came back the same day as the 1st visit, so I brought it back the next day and they kept it for the rest of the week-hence, the new suspension problem).
I don't like worrying about being rear-ended, especially with a kid in the car. I also drive all over the state for work. I love what I do and I need reliable service.
We had the case re-opened when the engine light came back on and I had multiple stalls on a trip home from work (3.5 hour drive). Made the service appt for this morning and crossed our fingers. Came home this afternoon absolutely devastated that in addition to no resolution to our car problem, the dealership has found a way to charge me additional fees. Let's say it together: "engine problem". There, was that so hard? Now let's do something!
I still have pride in GM, I want to believe in their product, their customer service...
Thanks
Looking tonight online at used Fords and plan to go back to different manufacturer ASAP. This is my first and last Chevy.
Funny, it's not happy when I drive it! Yesterday it was so unhappy, I sat on the side of the road with the engine shut down to idle (by the car) cause it was overheating.
Hate my Chevy.
I've done a little research and found that the PCM on the '06 Equinox has been faulty on numerous occasions and there are forum posts for this exact issue, only on the '06 model. This makes me inclined to think it may be the PCM on my '10, but I'd like to get some feedback from other 2010 owners that have had this problem before I take it to the dealership to get the PCM replaced.
If you've had this problem or have any information to share on the subject I would very much appreciate it.
The only recommendation I can make to anyone else that is having issues, if your dealership won't help you, find one that will.