Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
Thinking it odd that the radio shut down when the engine did, I popped the radio out. Several trips today in the rig and it hasn't repeated the problem.
How can the radio cause the truck to act like that?
Sorry to hear that about the troubles you're having with your instrument pane. If you would like for us to check into this further by setting up a Service Request (or looking into warranty/recall information), please send an email to socialmedia@gm.com with the following information: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
Update from the dealer. They said they have seen my reported issue dozens of times and crosion in the negative cable was the culprit. I will take the gamble and have them replace it and let you know if the issue returns. Per the dealer the clicking noise in the cab is a result of low voltage and related.
Sarah, GM Customer Service
if you would like for us to follow up on your visit with your dealership, or look into the situation with your son's Escalade, please contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation so far).
Sarah, GM Customer Service
The dealership was not able to replicate the issue. However, they recommended changing the negative battery cable which I did. The dealership said they were familiar with this issue and the suggested repair usually fixes it, but not all the time. Since my Denali loses complete power every 3-5 months or so I'll have to report back. I will keep my finger crossed they fixed the issue. However, the larger question is why is this happening to so many GMC owners? Its smells like a manufacturer defect to me.
Hopefully the battery cable replacement will take care of you for longer than 3-5 months! We'll keep an eye out for a post.
Sarah, GM Customer Service
I turned on cool air running through the defrost, thinking that it must have just overheated (possibly a blocked vent), but even a couple days later sitting at below-freezing temperatures have not helped.
The stereo turns on, the disc changer still works, the displays work just fine, but I still get no sound through the speakers.
Is this a fuse issue, or something more serious?
If the dealership you're working with is one of our GM dealerships, we're available to work with you through the process of getting this checked into. Please don't hesitate to contact us via email at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a brief summary of the situation so far).
Sarah, GM Customer Service
:sick:
thanks
tammie
Sarah, GM Customer Service
Hello,
I am trying to replace my front right door lock actuator. I have bought 2 online with the exact same part number as the one I pulled from the door
valeo
16637778
the one installed in my vehice has 3 wired connections(plugs) the ones that I keep getting shipped to me are 2 wired connections ( crazy they have the same part number!!!!!)
So any advice where I can get a 3 wired connector door actuator other than the dealer who wants a ludicris amount.
anyone have the 3 wires part number and where I can get it.
and
anyone know what the diference in the 2 and 3 connector versions is?
any and all info is appreciated,
thanks,
John
Then today I was driving the car in town,not using cruise, and when I would go to turn I'd turn the blinker on and as I hit the brake the blinker would just stay lit. I'd turn the blinker back off then right back on and it would work fine. Any ideas?? I'm worried its gonna get worse and leave me with no lights
I am really sorry to hear about your issues. I would like to look into this for you and help restore your confidence in Chevrolet. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmedia@gm.com "attn Crystal" in the subject header.
Crystal L-GM Customer Care
The following all took place within a three day span. The first sign of trouble was the electrical cut out for just a second while driving. That caused the temperature controls to revert to 74 degrees for driver and passenger side. After readjusting to 68 the drivers side was blowing heated air and the passenger side was normal cool air. I pulled over and turned the engine off and restarted it. Everything was back to normal.
The next day I parked and the remote nor the door panel lock switch would lock the doors. No interior lights or power at all. Two hours later I hop in and everythings fine.
The following day the power is cutting out multiple times throughout the day while driving, again resetting the climate controls each time. Also, each time the truck is started the climate controls are reset to 74 degrees.
Today the locks are cycling crazy and the truck completely died in the middle of the road and took a few minutes for power to restore.
This is getting very scary and hazerdous all in a short amount of time. I've only owned the truck since September 2012 and have had to have 2 door lock actuators replaced. Sarah at GM Cust Care was actually able to get me half off the standard dealer cost. Here I am again pleading for assistance on what appear to be known issues.
My PLAN was to drive this Yukon to 100,000 miles then trade in for another one, but I'm only at about 60,000 miles and am wondering if it's time to ditch. I have a 4-yr-old and 2-yr-old and hate not having a reliable vehicle!
Frome what I've read, replacing the negative battery cable resolves this close to 90% of the time. I've got 76xxx miles so warranty wasn't an option the dealer said. I've only had it back for one day but so far so good. The cost was $96 for the part and $214 for the labor.
No help from GM Customer Care although I tried. How does GM get away with this? It's not a matter of if this will happen to the models listed in the bulletin, it's when! Should have been a recall as should have the door lock actuators!
When I got home and looked under the hood I almost cried at the money I'd just thrown away. Too simple of a job for that kind of money.
I think I'm going to get a second opinion from a reputable, independent garage in town and possibly just have them do the work to save $$$. I'm really worried this is a bigger "motherboard" problem and the $700 quote for the alternator is just the beginning of bigger expenses to come. Depending on costs, I may have them go ahead and replace the battery cables too and see if the combination of fixes takes care of the problem. (
If anyone else has any insights on these bizarre symptoms...I hope they share.
I don’t know if it is the computer or what. I’ve had the alternator changed, the starter relay and the starter ignition, but nothing seems to fix the problem. I didn’t have the starter changed as it checked out alright.
Also, on particularly hot days the temperature gauge on the rear view mirror goes hay wire. Then when the car cools off, it will reset and start working again.
Please help! I am a single mom of 3 kids and not in a position to buy another auto at the moment. If someone has experienced similar issues, please let me know what you did if you were able to resolve it.
Thank you
since 3 weeks the front and the rear windows and also the sunroof are not working anymore. I checked the fuses and circuit breakers, but they are all fine. It is really strange, because the driver side windows and everything else is working. I can not imagine that all switches and window motors are broken at the same time.
Maybe it is the wiring, but I do not know, where to start.
Maybe someone had the same problem or has an idea, what is the root cause of this problem?
Thanks!
I apologize you are experiencing issues with your 2013 Denali. I understand how your vehicle electrical issue not being fixed can be frustrating. I would like to further discuss this concern with you and help work towards a resolution. Please reach out to us via Email at socialmedia(at)gm.com and include your contact information, VIN, current mileage and the name of the dealer you have been working with.
Sincerely,
Laura M.
GM Customer Care
Anyway, if you found anything I'd appreciate feedback. Thanks!
It is exactly what is going on right now with my 05 Denali.
Hottest day of the year going down the hiway all of the sudden most guages go out, A/C out, radio out, dome lights out, and most of the dummy warning lights light up in the cluster, but the engine runs just fine.
Items come on for a few seconds at a time but go back off.
Parked vehicle overnight and battery was completely drained.
Charged battery and have same issues but it is very intermitent.
While just sitting in the garage turn key on everything normal, key off then on again and no asesories or guages, dome light affected as well as door locks.
Man am i confused!
Hoping you get this post and clue me in as to how you found the problem
.
Any help out there as to what to troubleshoot would sure be appreciated.
Thanks
Stereo shut off, usually restarting once or twice would help. Note: my stereo control area and buttons always get very very hot, dealership says this is normal.
Using either turn signal, the emergency flashers would come on instead. Closing the back hatch, hard, usually resolved this for a trip or two.
Interior lights did not come on when opening the doors or using the key fob for a few months.
Heated seats turn on and off randomly, at different settings. Control buttons would work so I could turn them off.
AC is very cold and will give a 5-15 second blast of heat at random intervals.
Radio stays on after ignition has been turned off and the driver door is opened. Opening the back hatch will turn it off. This trick seems to be winding down since the radio, lately, will turn off after the the door has been open a minute or so. Note: Turning it off by the switch does not turn off all the lights on the panel. The interior lights work fine.
I have been told that updating the software on the Body Control Manual should resolve these issues and that it maybe a good idea to update the Drive Train Control Module as well. Any thoughts or experience with this?
Did you replace both neg and pos cables or just Negative?
Whats going on here? do i try BCM or positive battery cable? why was it fixed for 15 minutes?
Very frusterated. any advice would be appreciated.
Thanks
I'm finding the following issues happening now with my 05 Yukon as well:
- Radio stays on even after you turn off the truck and open the door
- Heater on driver side comes on and the control lights go on and of at variable settings. You can turn it off, but it comes back on.
- clock is staying on after truck is off.
These are all random and might happen once today, then not again for a few days, then a bunch at once. It's craziness!
Anyone know what the issue likely is? Seems there are to comments I see in this thread -- battery cables and computer update.
I was told the heater control doing the light dance and coming on and off was a bad unit in the driver seat. I was told the part was $600+ and total bill is estimated over $800. I asked about simply disconnecting it, but that would kill the seat memory and the ability to adjust the seat. As such, I'm kind of stuck.
The radio and things staying on is a separate problem. They can't reproduce the issue (crazy), so they aren't sure what it is. They said it could be any of several modules in the truck but is most likely a service module in the door that controls when things go off. They said the battery cables and everything were not the issue.
If others have seen this issue, please post any info you might have as well.