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Comments
Jeremy
I am having this same problem. How do I get in contact with to make a complaint. This is ridiculous and they need to do somehting about it. i can not drive my car now becasue of this problem and we can not fix it becasue my husband got laid off. Please let me know who I can call.
Thanks
Hope this helps,
Jeremy
Here is the info I just got from the NHTSA website. I opened a claim and then added this action number to the investigation: PE11018
NHTSA Action Number: NHTSA Recall Campaign Number:
PE11018 N/A
Make: FORD Model: FREESTYLE
Manufacturer : FORD MOTOR COMPANY
Model Year : 2005
Component(s) :
VEHICLE SPEED CONTROL
Date Investigation Opened : May 11, 2011
Date Investigation Closed : Open
Summary:
ODI has received 238 complaints alleging incidents of unexpected vehicle movement when the driver's foot is not on the accelerator in model year 2005 through 2007 Ford Freestyle vehicles. Complainants allege that the vehicle brakes are effective in either preventing or stopping the movement, but in some cases the vehicle has moved as much as 10 feet if the brake was not applied, lightly applied or applied late. The movement resulting from the unexpected idle speed increase, often described as a "lunge," is alleged to have resulted in 18 minor crashes. Reports allege that the lunging occurs when the driver's foot is not on the accelerator and either firmly on the brake pedal, lightly on the brake pedal, or hovering above the pedals (such as may occur when coasting under idle speed). Incidents occurring during firm brake application note increased engine rpm, but no vehicle movement. In incidents occurring when the brake is not applied or lightly applied, vehicle movement may result. Incidents have been reported in both forward and reverse gears. Complaints allege that the lunge is sudden and unexpected, and generally of brief duration. There is some indication that the condition may be made worse with during air-conditioning operation or when the steering wheel is turned a significant amount, as may occur during low-speed parking lot type maneuvers - conditions which are part of normal idle control strategy to compensate for increased engine load from cycling of the air-conditioning compressor or power steering pump. ODI has identified 18 minor crashes that may be related to the subject condition, none of which resulted in an airbag deployment. One crash involved a minor impact with a pedestrian in a residential driveway, resulting in a minor injury (bruised knee not requiring medical attention). A list of the specific ODI complaint identification numbers related to the Failure Report will be submitted as a separate memo to the investigation file. A Preliminary Evaluation
www.torquenews.com/106/ford-freestyle-under-nhtsa-investigation-unintended-lungi- ng
You may have to copy and paste to your browser.
https://www-odi.nhtsa.dot.gov/ivoq and with Ford directly
Maybe the earlier posts about going to the news reporters might help.
Lisa
Lisa
Angie Foran
My old Quest was assembled by Ford with some Ford parts. Hm.
thanks,
franke2
Ford has issued a One time customer Saisfaction recall on the trottle body for cleaning and up to replace on there descresion....u know its only going to get clleaned...but hey any help from anybody wouild be nice i am trying to start an action to ford here in canada. i will keep all informed.
Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Mon thru Fri 8am -5pm.
or contact them at www.Fordowner.com
Good luck everyone.... I have also noticed if you put the medium priced gas or most expensive gas in your car, it doesn't have the surging
FYI...I had a 2005 and replaced transmission, and still after replacing ( total blow out on tranny ) i had ford read the errors with check engine light and
wrench light, ford told me without a doubt that the throttle body needed replacing cleaning will not work unless it was next to new or new. plus and this is a big (((( PLUS )))) after any cleaning ( throttle body ) or replacing of the transmission the Main computer needs to be flashed.. i have had quite a bit of ford interaction with this as i am on my second freestyle with the first 2005 having the transmission and throttle body being replaced..... I now have a 2007 freestyle and had a $10 or $20 berring go in the transmission ( making noise caught it this time by hearing same noise in the 2007 as the 2005 i let the noise go on to long and blowed up the berring. causing catistrophic expolsion of transmission ( 2005) i caught it in the 2007 and and ended up dishing out another $700 bucks ( from pocket ) and warrenty picked up the other $2500 Wow lucky....Now i have the throttle body replaced at fords cost and flashing of computer...rides like a champ..good luck.
I got the car towed to Jerry's Ford dealership in Annandale, Virginia. They said I need to replace the Throttle Body with the gasket too for $942.
I purchased a warranty with The Penn Warranty Corporation (PWC), but unfortunately this type of problem will not be covered under the warranty.
After reading this forum, I don' t know if I should tried to clean it first.
I just hope, this will be my last problem with this car.
Any other recurring problem I should be aware of this car?
Thanks,
Dan
Thanks,
dan