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Comments
TIA
You need to have her take one for a long test ride over rought roads. Also see if you can find one without the a/c seats, they are very firm, she might not like them.
Have you looked at a Lexus RX350?
Any way to figure-provoke-prevent the PTU leak issue before warranty expiration?
I am spoiled by Panther longevity and I am afraid that these vehicles need to be traded in every 3-4 years for uninterrupted business continuity.
Thank you very much for all your help.
Funny thing, last year my wife and met at a school function and during it a snowstorm hit. We exited the building to find about 5 inches of snow on our vehicles. Roads were horrendous. But on the way home as we were driving side by side and stopped at several lights side by side, her fwd midsize car was keeping up with my 4wd suv very nicely. In fact, I was shocked that it did so well. We both have Michelin tires with less than 20k miles on them.
Bottom line, unless you live in the country and put up with unplowed roads frequently I would go with the fwd.
So far I can't say I love the MKX. Well at least with the update my mylincolntouch has not blanked out... that is a plus.
With any other cars I ever had seats could have been a bit uncomfortable maybe after driving for 4 hours but it was not because of the seats themselves. My MKX seats have a design flaw and I just can't drive more than 1/2 hour before having to stop and get out of the car and walk to ease the pain and after 3 hours of this exercise the walks don't do any good anymore. I didn't buy this car to let it sit in the drive way, my wife and I enjoy car rides. We just retired and we planned to travel Canada and the USA but we can't do it with seats like that. It gets dangerous driving that uncomfortably, I get tired quickly and it also gets me extremely irritable and it seriously affects my driving.
Yesterday June 29, 2012, I went to my Lincoln dealer and submitted the problem and I expect a favorable solution from Ford/Lincoln in the next two weeks. I don't want to trade my car because first, I don't have the funds to do so and second, I just love everything else about my MKX and I want to keep it but, if push comes to shove and Ford doesn’t do anything, I will have to get the seats upholstered to my satisfaction and I will sew Ford Canada to small claims court for the cost of the modifications to both seats.
I will come back to this post later and let you know Ford's reaction and decision. Meanwhile, if anyone else have the same problem, please post your story on the net and this way Ford might just react and get to do something about this problem.
You're joking, right? Have fun in small claims court if you're not.
You must be a used car salesman. I hope you don't work for a Ford dealership cause with a judgement like yours your boss would likely loose customers. You are saying that I should have checked this before I bought the MKX (exactly what a used car salesman would say), how stupid can this be because when you test drive a new car and specially a Lincoln a problem like this is not that obvious after only a few miles of driving. You say that (there is no way Ford should be responsible for that), well you are wrong because I have just received a positive response from Ford Canada and they will replace the padding in both the driver and the passenger seat and at the same time I will take the opportunity and make sure the upholsterer will add more padding to make the seat comfortable as the seats should be for a car of that quality and reputation. Ford has recognized the problem with the seat fabrication and will REMEDY the problem. Also for your info, I am actually "different" as you say. I am a very heavy person. I am 62 years old and this is not my first luxury car, I have always been heavier than the average person and I never, I repeat NEVER, had a problem with any other car seats before.
@m6user
Suing a company like Ford or any other car company to small claims court is much simpler then you think. Judges also drive cars and they also have car problems and they are inclined to be on the customer side when the logic is there. Court procedures are the last thing car companies want and most of new cars problems are solved before anyone ends up in court. If you always treat people with respect and specially the employees working at the service department of any car dealership you will get excellent response and understanding from them and they all will work with you to resolve your car problems.
And for the record - I wasn't saying you were stupid for not finding that out on the test drive. Now that you know that some seats don't work for you I hope you'll do extended test drives from now on. I just don't think that any mfr has to custom design a seat for every individual driver and it's the driver's responsibility to see if it works for them and if not - they should go fix it themselves.