Edmunds dealer partner, Bayway Leasing, is now offering transparent lease deals via these forums. Click here to see the latest vehicles!
Options
Popular New Cars
Popular Used Sedans
Popular Used SUVs
Popular Used Pickup Trucks
Popular Used Hatchbacks
Popular Used Minivans
Popular Used Coupes
Popular Used Wagons
Comments
Or I can use one of the two local garages if I decide to quit doing it myself.
If a manufacturer gives me flack about warranty work, I know How to Effectively Complain about your Car Problem. That includes complaining via social media and writing the FTC if my always cogent arguments don't initially make them see the light. :shades:
Sarah, GM Customer Service
When checking the engine oil level, smell the oil for gasoline. If the dealer is not sure, have him call GM technical support for the dealers. You can get a copy of TSB 1195B from the NHTSA.
The car has been in for: Sun roof loose,(removed interior and glued bracket) bottom of doors rusty on the inside,(repainted all four of the doors), High Pressure fuel pump,( there was gas in the oil, noise right side of motor, (replace water pump gears and followers). I now have the form from GM to do an oil consumption check. My 2011 seems to have had all the problems that I have read about on this forum. MY BIGGEST QUESTION IS, ARE THE PARTS THEY CHANGE THE ORGINAL OR ARE THEY AN UPDATED VERSION. Are my problems going to keep reoccurring?? If they keep reoccurring I will get an extended warranty on the drive train. My dealer is always understanding and concerned . Always get a loner and they keep me informed. Can you swap a v6 into a four??? John
Amber N.
GM Customer Care
So if your here to try to make us look like morons, it will not work. We have bad vehicles, we have lemons or we have minor problems... but we have problems. You seem to have none. So go somewhere to brag about that, but let us talk to each other about these problems. You can, of course, be a bit considerate. That never hurts. Telling us that your vehicle is fine and great... well that just sound like you don't believe that we have these problems at all. or, that we should be lucky, like you. Either way, I don't see the point.
So there is not much information available for the 2014 Equinox just yet. What I can tell you is the 2014 starts production in August. Let me know if you need help finding the perfect vehicle for you!
Take Care
Amber N.
GM Customer Care
a Rav 4?, no thanks. Mostly all I see in them is old people and for good reason, I think. They are ugly and do not have the interior like the Nox does. And they don't ride/drive like it either. Just an opinion. The Nox does sometimes look a bit generic but ugly, it's not. Inside or outside. Like was stated, just an opinion.
I responded to your issue on another thread. I would like to get more information and possibly help you by looking into this issue. Please email me at socialmedia@gm.com ATTN: Jackie. I will do what I can to help you with this issue.
Jackie
Chevrolet Customer Care
Have you spoken with a GM Customer Care agent? I would like to try to help you get these issues resolved. If you would like my help please send me an email with ATTN: Jackie to socialmedia@gm.com. Please include your full name, current mileage and VIN.
Jackie
GM Customer Care
Guess what, two months later (today) it is back in another service center. I did check the oil before it was towed and there was not a drop on the dip stick. I noticed it was sluggish a few days before when turning but did not correlate it as I thought the problem was resolved. Also, noticiced that acceleration is not there this is a big issue when trying to merge on to highway traffic. Nearly got rear-ended when the Equinox did not respond. I don't want to end up in the hospital! I have a daughter to raise by myself. RIP ALMC (Pancreatic Cancer)
It is now twice that the engine oil was depleted or nearly depleted, this must be good really good for the engine. I am sure I woun't have future engine troubles.
Currently, waiting to here want the current issue is...Use to love the Equinox, currently heartbroken.
Attorney is sending letter to GM...
So we had the battery replaced and a few days later my car wont start. Nothing...the car wouldn't even release my key.
So we called a towing service assuming that we'd need to have it towed and when they showed up, they popped the hood (to see if they could jump the car off to get it in a better position to tow) and when he did that he said that the battery wasn't "connected". So he got some pliers, tightened it up and the car started...immediately.
So the car starts fine for about 3 weeks. Earlier this week I start noticing that the car takes a little longer to start. I would crank it all the way and it just seemed to hesitate a little. One time it didn't start at all and I popped the hood to see if the battery connection that the towing service had tightened had come loose again and just by my popping the hood, the car was able to start.
So yesterday my car won't start again. I pop the hood and that doesn't work. The key is in the ignition and all the lights, radio, everything comes on, but the display is telling me random things like to eject my CD and that I am out of gas (I had just filled up earlier this week).
So we have it towed to the dealership and after leaving several messages throughout the day I finally get in touch with someone who tells me that the battery has been installed wrong and that it fried some part of my electrical system.
And the kicker is that they said that since the battery wasn't installed by Chevrolet that whatever they have to fix is not under warranty.
So my question: is it normal for a car battery to be installed "incorrectly" but to work for a short period of time and THEN finally cause electrical issues?
It just sounds like Chevrolet is trying to get out of their warranty by blaming it on the battery being installed incorrectly.
Mind you, I don't know much about vehicles, but it just seems odd that the car would work fine for a period of time and then all of a sudden totally fry the electrical system.
Any feedback would be great