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Hyundai Elantra 2013 steering column issues
I owned my Elantra for less than two weeks when issues with power steering began to surface. First, upon backing out of garage, EPS light came on and wheel locked. Had to turn off car and restart. Same thing. After a number of tries, steering restored. This happened two days in a row. Contacted Hyundai dealer.
Had incident returning from work on high speed expressway. Had to slam on brakes because car in front of me decided to change exit ramps at last minute. I slammed on brakes and steered car to the right to avoid a rear ender. While doing so, the steering wheel spontaneously jerked hard to the right and nearly put me in the ditch. I felt as if I had no control over steering at that point. I was really shaken and disturbed.
Bottom line is, I took car to Hyundai dealer and they said they would have to replace the steering column. This is on a car that has under 200 miles on it! It took over a week but the steering column has been replaced. Problem is--while speaking to Service Dept. they said that Hyundai corporate told them that they were aware of a possible problem but had not yet issued a service bulletin to dealers or a recall to owners. Does someone have to lose their life in an accident in order for Hyundai to get this major problem fixed?
I had owned two Hyundai's prior to the 2013 model and never had any major problems. Personally, even though Hyundai tells me the problem is fixed, I do not feel the same about my new car!
Had incident returning from work on high speed expressway. Had to slam on brakes because car in front of me decided to change exit ramps at last minute. I slammed on brakes and steered car to the right to avoid a rear ender. While doing so, the steering wheel spontaneously jerked hard to the right and nearly put me in the ditch. I felt as if I had no control over steering at that point. I was really shaken and disturbed.
Bottom line is, I took car to Hyundai dealer and they said they would have to replace the steering column. This is on a car that has under 200 miles on it! It took over a week but the steering column has been replaced. Problem is--while speaking to Service Dept. they said that Hyundai corporate told them that they were aware of a possible problem but had not yet issued a service bulletin to dealers or a recall to owners. Does someone have to lose their life in an accident in order for Hyundai to get this major problem fixed?
I had owned two Hyundai's prior to the 2013 model and never had any major problems. Personally, even though Hyundai tells me the problem is fixed, I do not feel the same about my new car!
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You may very well have saved a life today.
On my way home from work in the freeway my steering wheel just locked and I was on the freeway going 70 miles/hr Thank goodness there was a cop that stopped and told me what the EPS light means. I thank the Lord that my brother and I got home safe the police did not leave us until we got home. What do I do now?