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Comments
So, I bought a use transmission with 20,000 miles on it and had it installed for a total of $1200. I just turned 140,000 on the car and guess what! Another seized transmission!
In the end, the only way that anything will be admitted by GM or Toyota is if there is a death as a result of this problem (if there hasn't been already) and they loose a major law suite as a result. Even then, I doubt that most of us will receive any money out of it, because most of the people who have this problem don't pay the same thieves that sold them this faulty product in the first place, to repair the problem.
Just venting I guess. Best wishes go out to all of you that are still fighting, but I am done.
A Powertrain Control Module, abbreviated PCM, is an automotive component, an electronic control unit (ECU), used on motor vehicles. It is generally a combined control unit, consisting of the engine control unit (also known as an ECU) and the transmission control unit. It commonly controls more than 5 factors in the car or truck.
At this point, I had it towed--in pieces--to the dealership and requested assistance from GM. Dealership told me there was nothing they could do to help with the $$, as the tranny was in pieces and they couldn't tell what was wrong with it. They charged me $4500 for a new transmission. After putting it in, they told me the P2716 code was still on, but wanted me to take it home anyway--I refused. Finally, their computer expert showed up 3 days later and said the PCM was faulty; they replaced this part for free. I had to rent cars for 2 weeks to get to work, as the dealership refused to help with a loaner or renal reimbursement.
Was there ever anything wrong with the transmission? As in, if the PCM has failed, does that irreversibly damage the transmission? Now that there is a recall on the PCM, do I have any grounds to demand a refund? If you look at this forum, a service bulletin existed prior to my arrival at the dealership, but they did not mention this problem when I arrived, even though I showed them the papers with the P2716 code from Firestone. I called Pontiac today, and the rep I spoke to said "they haven't really told us anything about the Vibe recall". :mad:
After spending over $1k early Sept 2010 and hearing from Pontiac and 2 other mechanic offices that there is NO RECALL NOTICE prior to my repairs
:mad: I received a RECALL NOTICE on 9/29/2010 FROM PONTIAC ON 2005 - the PCM has been improperly manufactured. : :sick:
I am going to try and get some money back. For all who have not registered their car (I bought used but registered car onsite) contact Pontiac Customer Assistance at 1800 620 7668 . The address on their letter head is PO Box 909989 Milwaukee, WI 5320-9989
I hope they honor this and pay me back for labor and parts of the PCM. Pretty sad that the main pontiac dealer in Austin stated there was no recall unless it truely was coincidental.
A check engine light may be experienced with dtcs p0171, p0441, p0455 and/or p2420 - inspect production part number on pcm.
I'm just wondering if you got the same codes and what you had to do to get it fixed. I'm going to try to call the number you listed, but since I bought used from a private dealership, I don't think I'll have any luck registering the car.
I didn't have your same codes but once the PCM was replaced the car seemed better than when it was actually working. I must caution though for my experience the car started stuttering and shifting was a stop and go to the point that on a drive you are at risk. I got alot of angry honks from people who must have thought me a a new driver or worse so if you experience this try to get to a dealership or authorized repair place since it could stall out completely. For me, my car died and for some reason sucked out my battery life so that had to be replaced too. So combine a tow, battery and new PCM with labor and it's expensive. Good luck
I can't believe Pontiac way of handling this instead of head on is to postpone this and say "this is just a pretend notice" even though the letter even uses the phrase "risk of crash" - it's all just a drill..... we won't help you ....yet ...or maybe at some point in the future...this is bad leadership on the company's part to allow this to happen. :mad:
I would like to look into your situation further. Please e-mail me with your contact information, VIN, as well as involved dealer by clicking on “gmcustsvc” for the e-mail address. Please address it attention Christina. I look forward to hearing from you.
Christina
GM Customer Service
Nice job Toyota and GM
I finally have time to go new car shopping this weekend and will not be going on GM or Toyota car lot .
They had parts when I had to get mine fixed - my car was totally inoperable - had to have it towed. Be very careful if you are driving at all - this happened so fast it was freaky - and I was on a highway -
Really be careful :sick:
Got my official recall Monday 2/14/11 and took it to the GM dealer and they replaced the PCM for free. GM mechanic stated that the faulty PCM caused the transmission to go bad. Now I am waiting for GM to reimburse me for the $1530 I spent due to the bad PCM. This is going to be interesting and I am expecting them to fight me on it! It is a cut and dry case....bad PCM=bad transmission = GM's expense!!!! :mad:
I hope the company does the right thing this has been very frustrating and when I listen to national news about Toyota but here nothing about the Pontiac on the mainstream I wonder why. These home companies need to do the right thing too.
I'm sorry to hear about the issues with the Vibe. Have you had the vehicle diagnosed by an authorized GM dealer? Will you please email me the VIN and current mileage? I look forward to your response.
Christina
GM Customer Service
I apologize for your frustration and inconvenience. Will you please email me your VIN, current mileage, involved dealer and case number with GM Customer Assistance. I would like to look into this further.
Christina
GM Customer Service
Can you please email me your case number?
Christina
GM Customer Service
Can you please email me your case number?
Christina
Gm Customer Service
Thanks
I have looked into your case. Can you please email me directly?
Christina
Gm Customer Service
I agree with you about telling your daughter to get the Vibe into the dealership before she tries to come back home. Please, e-mail us with any updates about your situation.
Michelle P., GM Customer Service (assisting Christina)
Is this grounds for a class action lawsuit?
Can you please email me your VIN?
Christina
GM Customer Service
Now I am having PCM problems on my car and since I am an 03 Vibe they say it isn't covered in the recall. Even though I have a faulty PCM as well! Its absolutely ridiculous!
You stated you spoke with GM Customer Assistance. I would like to look further into your situation; could you please email me the case number?
Thank you,
Caron, GM Customer Service
Seems since Pontiac is not manufactured any longer the GM dealer will not help. Please, what would be the best way to proceed? :confuse:
Thanks,
TP
Could you please email me your VIN? I would like to look further into your situation.
Thank you,
Caron, GM Customer Service
Thanks,
I apologize for the problems you are experiencing with your vehicle. Could you please email me your VIN? I would like to look further into your situation.
Thank you,
Caron, GM Customer Service