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Hyundai Azera Service
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Comments
I would try talking with Sales Manager, Service Manager or owner. It is a poor business practice on their part and certainly is not a good public relations job.
Failing the above, contact Hyundai Consumer Affairs. Many postings from other owners state that they have resolved the problem. The whole stinking job takes less than 10 minutes and could be accomplished at the time of an oil change.
Speak to your sales manager first. Let him know that you purchased one of their top of the line cars and you expect to be treated as such. Tell him that the programming of the door locks and limp/home mode have both been programmed by other dealers for no charge. If they want you to recommend the dealership that is the least they can do. A hand scanner is hooked up to a terminal under the dash and the whole thing takes no more than 10 minutes. I've heard of some dealers trying to rip off owners to the tune of up to $100. You should also let the service manager know that if they are to retain your business then you want to be treated fairly. My dealer did both options at the same time, no charge. I let it be known that since I purchased 2 cars within 1 year I expected to be treated well. There was no problem. Remember they want your service business so make them earn it.
Don
What I don't understand is why everyone is trying so hard to de-badge their Azera. I get a lot of compliments on mine with the badging and I've pimped mine out as follows, the color is Steel Gray with gray leather interior. I had the windows deep tinted to legal Missouri levels, added the mud guards to protect the area behind the wheels, black fender well and door trim was dealer installed for free. I have a wireless Ipod transmitter that plugs into the power outlet and had a Viper Alarm installed. I also adjusted the headlights to factory specs to remove that dark line that shows up as delivered from the dealer.
Do you think I should add spinners and a spoiler on the trunk?
I have it hand washed and waxed at the local car wash.
I appreciate the thread on changing oil since I am 43 miles from the nearest Hyundai dealer and 60 miles from the dealer I am buying the car from. I can change oil before I can drive one way to either. The service guy promised to throw in three filters free.
I can only speak for myself...
My last 3 cars were Toyota Camry's (1996, 1999 and the 2002 models). I work on the road and travel a fair amount depending on some years. I have had my 2006 Azera since June 15th 2006. I now have 23,000KM. The Azera is by far the best car I've ever had the pleasure to drive. I recently came back from a 12 hour drive from Sept-Isle to Montreal and what I can tell you is I LOVE my Azera! It is extremely comfortable, quiet, powerful and so on. I do NOT regret my decision one bit!
Ya it's a Hyundai but at the end of the day it's all about how the car makes me feel! I can't wait to hit the road again. This from a guy who hated to travel!!!
Never thought I'd be driving a Hyundai car one day and here I am an owner.
I am now a very proud Hyundai Owner!
That's just my opinion and it's from the heart!
Good luck with whatever you buy.
sincerest regards,
Ah. Found it in the "trouble spots" section in the back of the magazine. Don't know what the item(s) could be, there have been no forum reports of any "power equipment" significance that I've read about...
Oh yeah, I've had my Azera for a year now with just under 27K miles on it.
Power Equipment and Accessories
including power windows, locks, mirrors, seat adjustments, sunroof, convertible top, sliding doors or lift gates, keyless entry, cruise control, seat temperature controls, backup sensors and camera
These are the instructions you get for filling out the survey:
If you had any problems with your car in the last year that you considered SERIOUS because of cost, failure, safety or downtime, click the appropriate box(es) for each car. INCLUDE problems covered by warranty. DO NOT INCLUDE 1) problems resulting from accident damage; or 2) replacement of normal maintenance items (brake pads, batteries, mufflers) unless they were replaced much sooner or more often than expected.
I filled out a survey a year or so ago and kept a copy. This is direct from that survey.
I can't believe that they didn't fix the memory seat problem with the introduction of the 07 model.
Apparantly they never revisited the tilt in reverse side view mirrors, which were supposed to be included on the 06.
I had a problem with the automatic rear sunshade which they replaced under warranty.
Mike, It seems to me that those changes would have been so simple that they would have been a no brainer, especially when Hyundai had those features in older models.
Somebody in Corporate isn't thinking.
Hyundai may be taking the attitude that since they offer so much bang for the buck, why listen to what the consumer has to say! I'm not saying that's what they are doing, however...it seems as such.
I mean...look at how long it's taken before the notorious front end wheel clunk became a non-issue! Now...it seems another issue is the limp home mode/door lock programming has come in to play. Corporate is saying it should be done free of charge and yet some dealers are charging a minimum of $45 to do it.
Hyundai really needs to take a long, hard look before they consider dropping the Equus on the U.S. market. Folks aren't going to want to buy a luxury Hyundai model if they aren't going to get the treatment they feel they should get.
I agree. If they are unable to cope with concerns of a 30k buyer, how will they satisfy a 40k customer?
DESCRIPTION:
This bulletin describes the correct position of the tie rod end for Azera (NF) vehicles.
During toe-in adjustment, the tie rod end (B) may move towards the stabilizer (A) and reduce the clearance between the two parts as shown...
http://www.hmaservice.com/main.jsp?actionName=downloadFileContent&infoContent_co- - ntentID=1463455&infoContent_classID=10911&sameWindow=true&doGet=y
Also, a couple of owners have found that a strut mounting bolt or two could stand some tightening. The "clunk" seems to have affected some (but not all) cars with a build date preceeding mid-April of 2006...
It was a small problem that a handful of early Azera owners experienced. If I'm not mistaken, it was only with some of the initial '06 models. I haven't heard of anyone with a later '06 or '07 model experiencing the problem.
What I would suggest is that when you pick the Azera you potentially would buy...take it on a nice, long test drive (more than a couple hours). If they know you're serious about buying...they won't mind. This will give you a chance to try the car on various terrains to see how it handles itself. :shades:
I say a minimum of a couple hours because the first hour you're going to be awe-struck at the fact that it really is a Hyundai and you probably won't be payting attention to much of anything. Once you finally accept that you're in a Hyundai, then you can get down to business!
There have been a couple of posters on here that admitted they only spent about 30 mins on a test drive and didn't realize this and that about the car. Definitely things that a longer test drive would have uncovered. Good luck!!!
By the way...I have an '06 that's now offically a year old with 27,700 miles on it and I have absolutely no regrets at all! blush:
While it works, if the owner is the one who has somehow inadvertently activated the immobilizer, you might be better off getting it towed, versus using limp home, depending on where you are and where a dealer is located.
Have your service department contact Hyundai to get info on the limp home code. It only takes seconds for the dealer to program in whatever code you want.
If you have some time, refer to my posting and string from Hyundai Azera 2006, #3639. And please comment!
My engine comparment is starting to get a bit dirty - should I clean it OR leave it?
Your problem can be cause by a miriade of issues, The easiest thing to do is to have dealer plug into computer, which will immediately give check engine code. As your car is under warranty, it should cost nothing.
The excess fuel burn would seem to indicate that an injector or plug is not firing. But those are just two of a bunch of potential causes, all of which the computer will detect.
Good luck!
I think I got off easy this time. The techican at my Hyundai dealership said that it was quite likely the "check engine light" and less miles per gallon were tied in. It took about 40 minutes and according to my copy of the invoice (which was, of course, no charge-isn't that great when that happens) it read PO340-camshift position sensor:tested sensor:operating as designed at this time-cleared storesd code. He seemed to be pretty sure this would do the trick. we will see. Believe it or not judging my todays driving the gas mileage seems to be up. I just passed 9000 miles-have had the Azera since July of 2006. I truly love it. It's a great car. I can't believe what you get for your money. I drove Lincolns for over 30 years and this Azera has it all over the Lincolns. I know the Lincolns are made better now but they should have done that years ago before they lost their customers.
Thanks, again, for your input.
I moved the recent posts there to get it started.
Two possible problems.
Tire pressure. I find that 30 psi works best.
The adaptive transmission is still "learning" your driving habits.
With every oil change I perform, I add a can of Berryman's Chemtool to a full tank of gas. I've been doing this on my past 3 vehicles and they've all run smoothly even with 100K+ miles on the engine.
I'm thinking it's in the electronics that control the transmission - noticed this morning driving it very cold in stop and go traffic that it was shifting pretty abruptly and roughly as well...easy to reproduce the shaking at just below 40 mph as the transmission upshifts into 5th...
40mph shake
60mph steering wheel shimmy
Rough cold idle
Turn on the auto door locks
Implement the limp home code
Will be interesting to see what's causing the problems...
Hope you get your Azera back completely fixed!
Please let us know how you make out...especially the "Limp Home". Ask them to explain the Limp Home feature.