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Chrysler 300 Alignment Issues
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Comments
Yesterday was my fourth time at the dealer for pulling to the right. They are making me feel like I am crazy. Both my husband and I get tired on trips because of the constant holding of the steering wheel due to that pull.
Please let me know what you are planning to do. I am grateful for any help!!
Once again, never a cop around when you need them!
First off, you're reading a forum titled Problems & Solutions. You'd hear the other, much more common, story of complete satisfaction if there were such a forum. I have 6000 miles of pure pleasure and satisfaction on my 300C which has every option but the sunroof. I've had zero problems, I get superb mileage given the performance the Hemi provides, and have never driven a car that's such a joy to drive (I'm well into my fifth decade of driving), and I've driven all the large Euro sedans, and owned several.
Give the 300C a spirited test drive; you'll be hooked.
Donna
I would also like to hear if any other owners are having the same problems
:mad:
You´ll fix the problem by fixing the camber of the tires. Most dealers are ONLY taking care of FRONT WHEELS, and FORGETTING ABOUT THE REAR ONES.! :mad:
Don't know what is next, they seem to have given up.
Thanks.
Also, my build date is August of 2004....so it happens to cars other than Pre -April 2004.
DATE: May 25, 2004
SUBJECT:
Right Lead
OVERVIEW:
This bulletin involves adjusting the alignment to revised specifications.
MODELS:
2005 (LX) 300/Magnum
NOTE: This bulletin applies to vehicles built prior to April 25, 2004 (MDH 0425XX).
SYMPTOM/CONDITION:
The vehicle operator states the vehicle leads to the right.
DIAGNOSIS:
Drive the car on a FLAT road. If the car tracks straight, the vehicle operator is experiencing crown sensitivity. If the vehicle tracks to the right, perform the Repair Procedure. Crown sensitivity can not be eliminated in all the cases. Vehicles built on or after April 25, 2004 already have the alignment biased and no further action should be required or taken by the dealer other than verifying the vehicle is set at the revised specifications listed in this bulletin.
NOTE: Before evaluating the vehicle, it is important to check the following:
1. Tire pressure - Adjust tire pressure (if necessary) in all four wheels to the pressure stated on the door placard.
2. Tire size & type - Verify that all four tires are the same size and type.
NOTE: When evaluating the vehicle, always drive the same road in both directions to get a feel for the effect of road crown & cross wind.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN Alignment Equipment
REPAIR PROCEDURE:
1. Use the procedures outlined on TechCONNECT to set the wheel alignment to the specifications below.
NUMBER: 02-003-04
GROUP: Suspension
DATE: May 25, 2004
NOTE: When aligning the front end to induce right caster bias (the vehicle will tend to track toward the side with the least positive caster), target the cross caster to be -0.8 degree and no more than -1.3 degrees. That means you will have more caster on the right than on the left. Cross camber should be set in at +0.2 - +0.3 degree. That means you will have more camber on the left than on the right. Utilize the cradle shift method PRIOR to using the caster/camber adjustment bolt kit, p/n 05134117AA. The adjustment bolts only provide about 0.2 - 0.3 degree change and should only be used as a last resort. When shifting the cradle, the passenger side of the cradle will move forward in car and the driver's side will move rearward in car.
NOTE: After the cradle has been shifted, torque all 4 cradle bolts to 175Nm (130 ft. lbs.).
CAUTION: If an adjustment bolt is to be installed do not allow the bolt head to turn during disassembly or assembly, the cradle tension link joint or the lower control arm bushing inner metal sleeve will be destroyed and require replacement. THE NUT MUST BE UNTORQUED AND REMOVED, BEFORE THE BOLT. Once the nut is removed the bolt can be slid out.
REVISED ALIGNMENT SPECIFICATIONS
FRONT WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE
CAMBER - LEFT -0.1° -0.60° to +0.40°
CAMBER - RIGHT -0.20° -0.70° to +0.30°
Cross-Camber (Maximum side-to-side difference) 0.20° -0.30 to +0.60°
CASTER - LEFT +10.30° +9.00° to +12.10°
CASTER - RIGHT +11.10° +9.00° to +12.10°
Cross-Caster (Maximum side-to-side difference) -0.80° -1.30 to -0.50°
INDIVIDUAL TOE 0.10° -0.05° to +0.15°
TOTAL TOE** +0.20° 0.00° to +0.40°
Maximum side-to-side difference 0.00° 0.06°
RIDE HEIGHT - INDIVIDUAL 328mm (12 15/16 in.) 318 to 338mm (12 1/2 to 13 3/8 in.)
CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)
REAR WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE
CAMBER* -0.75° -1.25° to -0.25°
Cross-Camber (Maximum side-to-side difference) 0.00° -0.50 to 0.50°
INDIVIDUAL TOE 0.10° -0.05° to +0.25°
02-003-04 -2-
FRONT WHEEL ALIGNMENT PREFERRED SETTING ACCEPTABLE RANGE
THRUST ANGLE 0.0° -0.50° to +0.50°
RIDE HEIGHT - INDIVIDUAL 296mm (11 5/8 in.) 286 to 306mm (11 1/4 to 12 in.)
CROSS RIDE HEIGHT 0 -12 to +12mm (1/2 in.)
Notes:
Vehicle height and suspension alignment values reflect after vehicle spring settling values.
* For reference only. These are non-adjustable angles.
** TOTAL TOE is the sum of both left and right wheel toe settings. TOTAL TOE must be equally
split between each front wheel to ensure the steering wheel is centered after setting toe. Positive
toe is toe-in and negative toe is toe-out
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: Description Amount
02-00-02-90 Set Front and Rear Toe / Center Steering Wheel 0.7 Hrs.
02-00-01-91 Alignment Using Cradle Adjustment and Set
Front and Rear Toe / Center Steering Wheel
1.0 Hrs.
FAILURE CODE:
LM Leads Right
March 12, 2005
Right Lead/Revised Alignment Specifications
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 02-003-04, DATED MAY 25, 2004, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES REVISED REAR WHEEL DRIVE (RWD) SPECIFICATIONS, ADDITIONAL SPECIFICATIONS FOR ALL WHEEL DRIVE (AWD) AND AN ADDITIONAL MODEL YEAR.
SUBJECT: Right Lead/Revised Alignment Specifications
OVERVIEW: This bulletin involves adjusting the alignment to revised specifications.
MODELS: 2005 - **2006** (LX) 300/Charger/Magnum
SYMPTOM/CONDITION: The vehicle operator states the vehicle leads to the right.
DIAGNOSIS: Drive the car on a FLAT road. If the car tracks straight, the vehicle operator is experiencing crown sensitivity. If the vehicle tracks to the right, perform the Repair Procedure. Crown sensitivity can not be eliminated in all the cases.
NOTE: Before evaluating the vehicle, it is important to check the following:
1. Tire pressure - Adjust tire pressure (if necessary) in all four wheels to the pressure stated on the door placard.
2. Tire size & type - Verify that all four tires are the same size and type.
NOTE: When evaluating the vehicle, always drive the same road in both directions to get a feel for the effect of road crown & cross wind.
REPAIR PROCEDURE: 1. Use the procedures outlined on TechCONNECT service info tab / 2-Suspension / Wheel Alignment, to set the wheel alignment to the specifications below.
NOTE: When aligning the front end to induce right caster bias (the vehicle will tend to track toward the side with the least positive caster), target the cross caster to be **-1.0 degrees and no more than -1.6 degrees for RWD and target the cross caster to be 0.6 degrees and no more than -1.2 degrees for AWD**. That means you will have more caster on the right than on the left. Cross camber should be set at +0.2 - +0.3 degree. That means you will have more camber on the left than on the right. Utilize the cradle shift method PRIOR to using the caster/camber adjustment bolt kit, p/n 05134117AA **for RWD, p/n 05161519AA for AWD**. The adjustment bolts only provide about 0.2 - 0.3 degree change and should only be used as a last resort. When shifting the cradle, the passenger side of the cradle will move forward in car and the driver's side will move rearward in car.
NOTE: After the cradle has been shifted, torque all 4 cradle bolts to 175Nm (130 ft. lbs.).
CAUTION: If an adjustment bolt is to be installed do not allow the bolt head to turn during disassembly or assembly, the cradle tension link joint or the lower control arm bushing inner metal sleeve will be destroyed and require replacement. THE NUT MUST BE UNTORQUED AND REMOVED, BEFORE THE BOLT. Once the nut is removed the bolt can be slid out.
**REVISED ALIGNMENT SPECIFICATIONS
FRONT: RWD ____ PREFERRED SETTING ____ ACCEPTABLE RANGE
CAMBER -LEFT _____________ 0° __________ -0.50° to +0.50°
CAMBER -RIGHT __________ -0.30° __________ -0.80° to +0.20°
Cross-Camber ____________ 0.30° __________ -0.25 to +1.00°
CASTER -LEFT ___________ +9.40° __________ +8.40° to +10.40°
CASTER -RIGHT __________ +10.40° ________ +9.40° to +11.40°
Cross-Caster ___________ -1.00° __________ -1.60 to -0.40°
INDIVIDUAL TOE __________ 0.05° __________ 0.00° to +0.10°
TOTAL TOE (1) __________ +0.10° __________ 0.00° to +0.20°
Maximum side-to-side diff ____ 0.00° __________ 0.06°
RIDE HEIGHT - INDIV. ___ 328mm (12 7/8 in.) __ 318 to 346mm (12 1/2 to 13 3/8 in.)
CROSS RIDE HEIGHT ________ 0 __________ -12 to +12mm (1/2 in.)
REAR: RWD ____ PREFERRED SETTING ____ ACCEPTABLE RANGE
CAMBER (2) __________ -0.75° __________ -1.25° to -0.25°
Cross-Camber _________ 0.00° __________ -0.80 to 0.80°
TOE -Right ___________ 0.03° __________ -0.12° to +0.18°
TOE -Left ____________ 0.17° __________ 0.02° to 0.32°
THRUST ANGLE _______ 0.07° __________ -0.08° to +0.22°
RIDE HEIGHT - INDIV. ___ 296mm (11 5/8in.) __ 286 to 306mm (11 1/4 to 12 in.)
CROSS RIDE HEIGHT _____ 0 __________ -12 to +12mm (1/2 in.)
FRONT: AWD ____ PREFERRED SETTING ____ ACCEPTABLE RANGE
CAMBER -LEFT ____________ 0° ____________ -0.50° to +0.50°
CAMBER -RIGHT __________ -0.30° __________ -0.80° to +0.20°
Cross-Camber ____________ 0.30° __________ -0.25 to +1.00°
CASTER -LEFT ____________ +4.50° ________ +3.50° to +5.50°
CASTER -RIGHT __________ 5.10° __________ 4.10° to 6.10°
Cross-Caster____________ -0.60° __________ -1.20° to 0.0 °
INDIVIDUAL TOE __________ 0.05° __________ 0.00° to +0.10°
TOTAL TOE (1) __________ +0.10° __________ 0.00° to +0.20°
Maximum side-to-side diff ____ 0.00° __________ 0.06°
RIDE HEIGHT - INDIV. ____ 352mm (13 7/8 in.) ___ 342 to 362mm (13 1/2 to 14 1/4 in.)
CROSS RIDE HEIGHT ______ 0 _____________ -12 to +12mm (1/2 in.)
REAR: AWD ____ PREFERRED SETTING ____ ACCEPTABLE RANGE
CAMBER (2) __________ -0.75° ____________ -1.25° to -0.25°
Cross-Camber _________ 0.00° ____________ -0.80 to 0.80°
TOE -Right ___________ 0.03° ____________ -0.12° to +0.18°
TOE -Left _____________ 0.17° ____________ 0.02° to 0.32°
THRUST ANGLE ________ 0.07° ____________ -0.08° to +0.22°
RIDE HEIGHT - INDIV. __ 308mm (12 1/8 in.) ___ 298 to 318mm (11 3/4 to 12 1/2 in.)
CROSS RIDE HEIGHT _____ 0 _____________ -12 to +12mm (1/2 in.)
NOTE: Vehicle height and suspension alignment values reflect after vehicle spring settling values, after the vehicle has been jounced at each corner.
NOTE: (1) TOTAL TOE is the sum of both left and right wheel toe settings. Positive toe is toe-in and negative toe is toe-out. (2) For reference only. These are non-adjustable angles.**
Has any one had any success with getting this repaired????
or getting Chrysler to Buy-Back????
Any Information would be Appreciated
Many people have had this problem and many people have had it fixed.....but not everyone. It seems that the better dealers are fixing this, and the not so good dealers aren't. I've seen where some dealers have even sent the car out to an independent shop to get this problem resolved. If it were me I'd be asking around for recommendations on a better dealer.
I'm sure you're frustrated. I'd get over there today and get some answers and start this process moving. Nicely tell him all you want is your car fixed, then ask him, "what do you suggest I do?" He's there to help so see what he says.
Chrysler dealers are all well aware of the right lead problem. Just remember that all dealers are not created equal. Let's see if we can get them to help you.
Edit: I just saw your latest post. They're probably going to try and fix it again. They may even send it out. Make sure you let us know what happens.
IVE DONE IT ALL! The car is a LOAD and my lawyer is gonna take this out of my hands. If you have the pull problem save yourself the aggrivation of going back and forth to the dealer....GET A LAWYER!!!!!!!!!!!!!!!!
:lemon: :lemon: :lemon: :lemon: :lemon:
So one more call to Chrysler in the a.m. and see if they are going to stand behind this vehicle or not.
If not it is off to :lemon: Arbitration :lemon: and We will have to go from there
Will keep everyone up-to-date as things progress
:sick: how I'm feeling about my "C" these days
I am in the process of trying to find an attorney (locally) that handles lemon law. This is just as hard as finding an alignment machine to put this car on. We have not received a date for our hearing. Just mailing in the fee (got the fee letter yesterday) Let me know how you make out. They (DC) really need to step up and take care of the issues with these cars.