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Comments
Best,
Sarah
GM Customer Service
we just found out that our 2002 Chevy Venture with only 75,000 miles on it has a slipping transmission. Is that normal for those low miles? We had an extended warranty on the vehicle that we purchase when we bought it used in 2004 (was a really great warrant that took us up to Nov of last year - 2010 I think). Any chance of getting some help with that transmission? I've also noticed many times of the past year that the transmission will buck when shifting at about 30 to 40 MPH. I love my van and do not want to give it up at this point (paid off and low miles). Thanks for your help.
Laurie Grimm
newport Vermont
Best,
Sarah
GM Customer Service
I am having same problems love my van but hearing the nightmares I want to make sure before I do anything costly I am a loyal GM customer and want to keep it please help. Let me know how I can get into contact with you .
Thanks
Brian
Parts replaced were carriers, dam, bearing assembly, bearing, gear, transmission kit, torque converter (remanufactured part used), gear rear, cleaner, and ATF fluid.
Ours is the Olds Silo version with the same tranny and was purchased new in Sept. '01. Tranny failure occurred Sept. '03 at app. 26,286 miles. All repairs were covered under warranty. So far so good at 11 years and 130K miles on odometer. I changed the tranny fluid and filter myself at app. 75K miles.
I hope GM/dealer will lower the price below $1K to get your tranny rebuilt or replaced, especially considering that you had all service done at GM dealers. There is no reason for a properly built, maintained, and normally used automatic transmission to fail before 200K miles of use.
That sounds a bit fishy to me. I say that because I have a 2003 Chevrolet Venture and it has over 200,000 miles on it and the transmission has never stopped working. I have been having problems with the shifting and it needs a TCC Solenoid, other than that it's still going. I know I will need one after awhile. If you have been maintaining transmission flushes and you only have 90,000 miles on it, I don't see how all of a sudden you need a new transmission and a offer to buy a new vehicle. Doesn't sound right at all!
I'm getting a low toned winding down noise when slowing to a stop. Occasionally I will get a bump before the van gets moving from a stop. Haven't noticed a pattern to it's exhibiting these signs. It has107K miles and 24K from the last transmission service (fluids). Thanks!
Another ques. My owners manual is MIA, from something I read elsewhere, can't find it, there is a special procedure to checking the transmission fluid. Can someone tell me what it is?
+ Again, since this only just started to occur, I was reminded that we had some cooler mornings of late, and I needed to use the defrost setting for the fan. This means that the compressor is being activated. So lately I've been trying to see if the problem recurs when I intentionally don't engage the compressor (front window defrost) or air conditioner. So far, so good. At least that may resolve symptoms for why it occurs, but not yet how to fix it.