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Comments
FORD / FREESTAR 2004-2005
MERCURY / MONTEREY 2004-2005
Manufacturer: FORD MOTOR COMPANY Mfr's Report Date: JAN 04, 2012
NHTSA CAMPAIGN ID Number: 12V006000 NHTSA Action Number: EA09016
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Number of Units Affected: 205,896
Summary:
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Consequence:
THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.
Remedy:
FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN IN THE SECOND CALENDAR QUARTER OF 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Notes:
FORD'S RECALL CAMPAIGN NUMBER IS 11S25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
has the identical transmission/torque converter problem as the 2004-2005. UNBELIEVABLE!
Will NEVER buy another Ford automobile!
I was hoping to sell my 2005...this makes it a little more difficult!
Financially we can't sell the vehicle so we're riding in an accident waiting to happen. Nice job Ford. The commercials stating Quality is JOb 1 makes me ill. I guess we have to remain hopeful. Thanks to those who posted the news so quickly and congrats to those 2004-2005 owners who have suffered.
knowing leave the owners/families in harms way is beyond me. If I had the time....I would drive this vehicle to the Ford's Headquarters.....and return the DEATH TRAP to them and turn over the keys................actually...we should all set a date..contact the media and show up at the headquarters and return the cars.........the entire situation is criminal
I WANT a refund of 3000.00 for the new transmission so.....I can use it as a down payment for a new van................I can NOT in good conscience turn around and sell this car.....to a unsuspecting family or dealership
My boyfriend had a buddy come down and hook it up to a smaller version of what the garages have to look for a diagnostic code. This gave us no codes and said nothing was wrong. But again, it wasn't the big expensive one garages have. Which is our next step.
Was going to go back to work and now can't. Odd part is, the day it sh*t the bed was the same dad my boyfriend came home with a car so i could have the van back. Go figure. Off to make calls.
I already replaced the trans last year (2010). I'm waiting for the recall letter and I really hope that they will pick-up the bill ! Piece of junk !
Please post any phone numbers and info you have. I really appreciate it.
http://www.lemon-law-types.com/Vehicle-Recalls.html
Reimbursements on Repairs
If your car is recalled after you’ve already paid for repairs you may be entitled to a reimbursement. Manufacturers must reimburse owners for repairs caused by the defect if the repairs were made within the year prior to the recall. Once the recall is made, and the manufacturers have sent out their last recall notices, you have 10 days to notify the manufacturer of your repairs. You will however need documentation of the repair – so be sure to keep your receipts!
Also, ANYONE who has a 2006 that has the same problems as the 04 and 05 needs to call Ford and complain. I was told the recalls are decided by the engineering dept and its based on the number of complaints and your vehicle. He also told me not all 04's and 05's were recalled. It was based on the info that comes up with your VIN number.
2006b owners call Ford today and submit your complaint!!! 313-322-3000
After reading all the complaints, the 2006 Freestar MUST BE INCLUDED in the recall.
Additional problems: Power steering leak, PCM failure, Coolant loss, front windshield weatherstripping, fuel gauge not calibrated correctly, persistent tire pressure warning
Ford Built Lemon ... $2300 versus $2800 at two, Ford dealers?!!
http://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/RecallsPage
They said there is no information on ANY warranty for this work.
Is that posible?
NHTSA knows nothing about a warranty.
So if a replaced torque converter fails after 40,000 miles are we back to square 1 - which was "you're on your own?"
We know a handful of people who have had tranny work done(not necessarily by Ford) and they get warranties. I would keep looking until i found someone with some brains. How could they NOT do a warranty ya know. Keep checking.
Nov 08, 2011 (1:47 pm)
Replying to: dayspring (Sep 17, 2011 8:44 am)
FORD FREESTAR (2004 & 2005) PCM and related issues. I too have a Ford Freestar. It is a 2005. Loved this vehicle until the TRANSMISSION FAILED (I had it replaced). Then the van l LOST ALL POWER WHILE ON A HIGHWAY DOING 65 mph.) I was smart enough to shift to neutral, restart van and lunged and lurched it off the road to safety just before a semi rammed into us from behind. I left the van in Norton, Ohio (near Akron) with a nearby garage. I was able to hustle a ride for my 3 year old daughter and myself. I picked up the van the next day after the garage replaced the fuel filter ($150.00). IT WAS NOT THE FILTER. Several weeks later I took van out to run errands. Van ran fine until it decided to NOT START. THEN IT STARTED BUT WOULD NOT ACCELERATE. I had it Towed back to the garage that installed the new transmission and they took it apart and checked it out. IT WAS NOT THE TRANSMISSION. We then towed van to Electrical repair shop. After reading these posts we replaced the PCM. Van drove fine for a few days and then IT WOULDN'T START. WHEN IT DID START IT DID NOT HAVE DRIVE OR REVERSE. RPM'S WERE GOING CRAZY EVEN THOUGH VAN WAS IN PARK. Again had van taken to transmission shop. Again he checked it out. When they disconnected the PCM the van was fine. So we towed back to electrical shop and put in another PCM. Got the van back after electrical shop owner and friend drove van for 2 weeks with no problems hoping to make sure problem was solved. I got van back on Friday, November 4. Drove fine. Drove van from Cleveland to Canton on Sat. Nov. 5. Van drove fine (2 hours round trip, plus errands). Drove van back to Canton on Sunday, Nov. 6. van ran fine all day. HOWEVER at 7 PM when I went to start it to drive one hour home to Cleveland the VAN WOULD NOT START, THEN IT WOULD START AND IDLE ROUGH. IT WOULD NOT SHIFT INTO DRIVE OR REVERSE. IT JUST REVVED. I left the van overnight. Got a ride home and drove back to Canton (1 hour away) on Monday, Nov. 7. Freestar started but WOULD NOT SHIFT INTO DRIVE OR REVERSE. I had van towed to electrical shop. THIS TIME VAN DISPLAYED THE SYMPTOMS FOR THE TECH THAT IT DID FOR ME. HE FINALLY FOUND THE PROBLEM!!! Water in the wire harness to and from the PCM! He drained it and dried it out and van runs PERFECT. SO HE CAULKED THE LIVING HELL OUT OF THE ENTIRE AREA WITH SILICONE. HE ALSO CAULKED THE RUBBER SEAM ON THE OUTSIDE OF VEHICLE JUST BELOW THE WIPERS. HE USED THREE TUBES OF SILICONE AND ALSO DRILLED HOLES TO ALLOW WATER TO RUN OUT AND AWAY FROM PCM. In the end it appears that water would build up and rest in the wire run. Then when I would drive at high speeds the capillary action would force the water down the line eventually shorting out and wreaking havoc with the PCM. PROBLEM APPEARS TO FINALLY BE SOLVED. WATERPROOF THE SEAL BY THE WIPERS. WATERPROOF THE COWL THAT LEADS DOWN INTO THE MOTOR. WATERPROOF THE WIRES TO AND FROM THE PCM!!!!!!!! FORD SUCKS!! THEY KNOW THIS PROBLEM EXISTS AND CHARGE CONSUMERS HUNDREDS IF NOT THOUSANDS OF DOLLARS TO "SEAL" THE PCM. MOST REPORT HAVING TO COME BACK SEVERAL TIMES. These problems are in addition to the transmission failures and torque converter failures that owners are experiencing!
Address to send in, Ford motor Co.
po box 6251
Dearborn, MI 48121
Do not send original receipt, send copy, send VIN number and recall number.
will need to submit recept for reimbursement, I don't know if I will get reimbursed d/t my receipt says "rebuilt transmission" but I do know that when the tranny went, I had no warning, just went out. as I was over the Mississippi River, no exit ramp nearby, temp was around 5 below. My only blessing is that it was 10:30 at night, light traffic, instead of on my way to work w/rush hour. Kids in car. Scared I was going to get hit, and if I was hit hard enough, would they have sent me over the bridge????. I plan to send a statement as to what happend with the reciept. i don't know it if will help. I do know, if I don't get reimbursed, I will tell everyone I know how I was treated by Ford, and Im thinking of buying a Honda right now. Dont know if I will trade in vehicle or junk it. Financially, need to trade, morally, I would not wish this vehicle on anyone.
Sounds like there are many more issues that Ive yet t experience.
All I can do is send it in and see what happens. I am beyond being mad. But, Ford is back on the bottom of my list for cars to pick from. They hit the bottom in the 80's. Can we say Escort. That was a joke too.
Is it possible the dealership repair people were thinking ahead and purposely just writing "rebuilt transmission" as an out down the road? FYI--my failure was just like everyone else--driving along--just stopped--no warning-no symptoms, etc.