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Comments
I will tell you, it makes me cry but I will never buy gm again, if competitors will match the gm pricing
any suggestions on how to get the door opened so I can look at the latch would help.
so disappointed in Chevy engineering and manufacturing.
Looks like they want about $500 or more to fix this problem...is that right?
I would take out the fuse for the power doors locks if there is a separate one. It may be a shared circuit with something else, but that way you know your doors won't unlock in the middle of the night.
And ask in the forums like this for help. Someone will know what to tell you.
2014 Malibu 2LT, 2015 Cruze 2LT,
Thanks!
I was also wondering if anyone has tried to make this problem more public? Its obviously illegal for GM/ Chevy to neglect this issue with their car model, and its alarming that they will put the lives of their customers at risk before spending money on the issue. Has anyone thought of a lawsuit?...
If we can check into this further with you and your dealership, please contact us via email at socialmedia@gm.com (include your name and contact information, a brief summary of the situation, the last 8 of your VIN, and the name of your preferred dealership).
Sarah, GM Customer Service
I just sent an email to the address provided from socialmedia@gm.com - look forward to a response!
Sarah, GM Customer Service
It looks like you visited a shop to get this checked out - was it one of our GM dealerships? If so, we're available to follow up on this with them! Let me know.
Sarah, GM Customer Service
We've documented this thread for further review by our department heads, and would be happy to check into this further with you if you wanted to get this looked at by a dealership. Please contact us at socialmedia@gm.com with more details (including your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
Sarah, GM Customer Service
GM are you really listening to your customers and hearing their words...they will not be returning to GM products...and neither will I.
Change my mind please...
I completely understand the frustration you are having with your vehicle and I apologize that you feel this way. I'd like to see what we can do for you regarding this issue with your door. I'll just need you to send me your full name, VIN, address, and your preferred GM dealer. From there we can begin discussing what options are available for you. I can be reached at socialmedia@gm.com ATTN: Amber. I look forward to your response.
Amber N.
GM Customer Care
I am sorry to hear about the issues with your door locks. Your safety is very important to us. I would certainly like to look into this for you. Can you private message me your full name, address, phone number, Vehicle Identification number, and approximate mileage on your vehicle please? My email address is socialmedia@gm.com "attn Crystal" in the subject line. Look forward to hearing from you:-)!
Crystal L-GM Customer Service
The locks will lock and unlock themselves, I have come out from work or in the morning to find my car completely unlocked...
I have a** 2005 Chevy Cobalt** with major door issues, The doors will not open... It first started with the drivers side door that would not open so I got in threw the passenger side door for a week because I didn't have the money to get it fix. Then the passenger door did the same thing within that same week while my entire family of 5 was in the car.
We all had to climb threw the windows to get out of the car.
THIS IS A SAFETY ISSUE AND SHOULD BE RE-CALLED
I did some research and I'm not the only one with the same problem.
support@charleslgreen.com
I have had an ongoing issue with my driver side door. I would push and pull to try to muscle the door open and no luck. I called the dealer and wanted to charge $85 to "look" at it. I found a forum on topix.com and found a group of people that found a way to open the door. Give the door a hit with open palm under the door handle. It opened easily right away. Might need to try a couple time if you don't hit the right spot right away. I don't know why it works and I didn't hear anything fall into place but it worked.
Chevy service center = useless
2014 Malibu 2LT, 2015 Cruze 2LT,
My driver’s side car door on my 06 Chevy Cobalt won't open. I see a lot of other similar complaints about the handles not opening the doors. The lock mechanism works but the door won’t open. I took it to the Chevrolet service center and paid $113.35 just for them to look at it for an hour and for them to tell me it will cost $700-$800 more because of a faulty part in the door. This is disgusting and such a safety issue. I want to know why this hasn’t been issued in a recall and not just a TSB. I will not be recommending a company with such disregard to safety to anyone I care about.
Hi araigne,
I'm sorry to hear that you are experiencing problems with your Cobalt's door. I understand that you have taken your vehicle to the dealership for this concern and I would like to take a further look into this for you. Please send us an email to socialmedia@gmail.com if our assistance is needed. Thank you.
Kristen A.
GM Customer Care
I too have just begun to have this same issue. I have an '06 Chevy Cobalt LS Coupe and it i now getting to the point that I am AFRAID of my car which I have loved for 5 years now. The door locks lock and unlock by themselves. I was actually LOCKED INSIDE my car yesterday UNTIL after about 25 times I finally got the door to open from the inside. I want something done about this issue. IT IS A SAFETY HAZARD, what is it going to take for them to fix it???? Someone, maybe even me get killed? Is there anything that we can do to fix the issue? I have been googling this problem for 3 hours now and have found NO Solution. I am afraid with this issue among the safety issues that my car COULD ACTUALLY be stolen while at work IF the door locks decide to UNLOCK themself. PLEASE HELP!!!!!!!!!!!!!!!!!!!
The fuse for the power doorlocks should be in the fuse panel on the passenger side of the console, below where the shifter lever is there is a panel to take out. On my 2008 the door locks fuse is #26. There should be a list of the fuses and the position and a diagram on the cover that you take off. Or it may be in the owner manual in the glovebox if you have that booklet.
The locks are probably controlled by a body control module, which may be the problem.
But I would try wiggling the fuse with the ignition key ON and the doors closed to see if there's a looseness there at the fuse or in the block of fuses itself causing a make and break condition.
But this should stop getting you locked in. But you'll have to manually open or close the other doors as needed and the remote control will not work for the door locks/unlock on the car.
Is there any chance the remote keyfob is causing the lock and unlock?
And it's possible it might be related to the ignition switch having a bad connection on the contacts. But I would have to trace the circuit in my service manual and it's for a 2008, a different year which might have a different setup.
2014 Malibu 2LT, 2015 Cruze 2LT,
I looked for others who have had this. I found some and will link this one: http://www.yourcobalt.com/forums/problems-service/20816-my-car-going-crazy-unlocking-locking-itself.html. Someone said theirs was fixed by replacing the body control module, BCM.
The module looks like it is also the location for the fuses that are inside the panel in the console on the passenger side. It's about $135 before shipping on rockauto.com. It's listed under electrical for 2006, Chevrolet, Cobalt, then electrical.
In the sketch showing location in the console, it's part #7. The console probably comes off fairly easily. I do not know what all is involved in taking off other plugin pieces that are shown connected to the BCM and all. It would have to be done with the battery negative cable disconnected in the trunk if you or someone you know has a good deal of expertise in gently taking apart plastic pieces to get to it.
I suggest doing some reading of other posts on internet. People describe this as the door locks going crazy which I remembered from reading Cobalt forums in the past.
Good luck.
2014 Malibu 2LT, 2015 Cruze 2LT,
Thank you so much for your ideas....will let you know if I find a solution!!
*edit*The problem with the door lock switch is it gets wet from the Windows being down and doesn't dry properly. If you keep them dry, they work no problem.
My solution was to replace the door latch mechanism (or door latch assembly maybe they call it). It consists of the little "gearbox" containing the latch pawl and some springs, and on the outside of it are a couple little levers. Attached to the levers are three rods, which go to the manual lock button, the power lock solenoid, and the outside door handle. Also attached to the lever is a cable for the interior door handle. A small piece of wiring harness also plugs into this item which I think is there for the Door Ajar sensor. Replacing this part isn't difficult and you'll have to remove the interior door panel first. Unbolt the mechanism from the door sill with a T-30 Torx bit. The hardest part is reaching in and disconnecting the cable and all three of those metal rods.... I was able to disconnect the largest one (for the exterior door handle) while still inside the door but the other two had to come out while still attached to the latch mechanism.
Re-connect everything from your old latch mechanism onto the new one and re-install everything back into the door and your locks will be as good as new. I found when I examined the old latch mechanism, there was one lever which would stick in place when it was pulled... Years of weather and dust had dried out the grease in it. While trying to fix this problem, I had tried spraying some grease into the mechanism, but that never really helped. Now I know why. The lever was outside of the mechanism and out of range of my grease applicator.