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Thanks,
Bob
Check out the Extended Warranties discussion; there's a few success stories in there.
I asked if it was not the valve body that was the issue, would they fix the wave plate and charge me the difference. He said no. So if you do replace the valve body, you in essence will be paying upwards of $6000 for a wave plate issue.
I'm starting my search for a new replacement for my 2010 Acadia. One of the most notable problem I'm finding is that on the Asian makes you need to order their limited or whatever their top of the line model is to get a power liftgate. That sucks.
Go here to file a complaint. Maybe they will take us serious if enough people file on the site below. spread the word
URL https://www-odi.nhtsa.dot.gov/ivoq/
I have had my 2007 GMC Acadia SLT-2 for a little over 2 years. It only had around 30,000 miles on it when I purchased it. I have replaced the struts out of my pocket. Warranty has fixed the steering wheel issue, flooding by the sunroof (twice), got an outstanding recall for the water pump but will not fix it unless it goes out before blah blah blah miles (then its my problem), and then at 46,000 miles I was out of town for the weekend in Atlanta on the interstate Friday afternoon at around 5 and it went out going around 65 miles an hour. I managed to get over to the far right and crawl to my exit which was several miles away. Once I parked it there was no forward only reverse. I was within my 5yr/100,000 by about 25 days. The service I received at this time was great from GM as I got a tow on Monday, a rental car, and drove back home and the dealership met me halfway on the following Friday (I did however miss work Monday,Tuesday and part of the day Friday).
Now at 68,500, have 22,000ish miles on this "rebuilt" transmission and last night it slipped while turning left from a red light and now it will not shift out of 1st gear. I am so frustrated right now. I have always been a firm believer in American made products.... but I am fed UP! I can't believe I am paying this much for a car and can't rely on it. It is a shame that we spend our hard earned money on a product we believe to be of quality, to only find out the company knows about these issues and rather than be proactive about fixing the issue only does what they have to in order to "get by" until it can be deemed your problem. I have tried both sides of the fence and I am going back. NISSAN here I come.
it will only take about five minutes at the most and we may save others from the headache.
I found this thread quickly after deciding to do a little Googl'ing while my wife's 08 Acadia is in the shop for a transmission issue. My dealer has always been very good about helping us with issues even when we're past warranty. Our warranty expired in May on powertrain. Figures. On this they claim that GMC will only participate @ %60. The current estimate for a rebuild has our responsibility at $1200. I guess we're lucky that we made it to about 90k before needing a transmission rebuild. We buy new cars and expect to keep them 10 years before replacing them. I am rethinking that policy with our Acadia. I'll go through the motions of contacting GMC, and will likely file a complaint. I agree with all I've read here. If so many are having this problem, it IS known, GMC should do a recall. Especially when this is a a real safety concern.
Thanks for letting me rant.
Mark
Amber, if you want a shot at saving a customer who otherwise loves his Acadia, and would be on schedule to replace it in 3-5 years, you can get me at [non-permissible content removed]
I have a 2007 Acadia with 114K miles that when the Check Engine light comes on you can only go up to 30mph at best! When I went to a local repair shop, (of which I knew a close friend) to reset or clear the Check Engine light for me, the vehicle runs fine. My friend told me that error codes indicated 1st and 2nd gear transmission solenoid which is the reason it will not shift into 3rd gear to accelerate above 30mph.
I've been told by two different mechanic shops that it will be at least $2000 to fix. THAT'S RIDICULOUS! We've owned the 2007 Acadia now for 4mos and we have only put about 4,000 miles on it, just had the oil changed as I do anyways every 3,000 miles. I feel like we've been screwed!
I have not taken it yet to see for sure the issue and cost, as it is my family's only vehicle. I am super disappointed!
Only have had my 2007 gmc for a little over a year. Just dropped $1200.00 into having the ac redone front and back quit working. Now at only 77000 miles I'm told the transmission needs to be rebuilt. Shift solenoid A is stuck on, And the transmission shift module is bad? I've been stuck on the side of the road a few times now. As your driving and you go to accelerate the truck jumps forward and you loose power. The Rpm rise out of control as you try to get off the hwy and to the side of the rd so your not killed. Also when you first start the car and your letting it warm up the car will jerk forward wether your in park or with your foot on the brake. It sounds like its going to stall out. This was actually the first sign of the problem I think. But when I brought it back to coastal Cadillac in port richey fl they told me there was nothing wrong with it. Also told them the ac was having problems and they asked me if I knew how to turn it on? Also said the ac was perfectly fine? Im really upset I have a payment on this truck and have to keep making such major repairs that cost a lot of money that I don't have. I'm a single mother of two and bought this car to be in a safe dependable vehicle. That was a joke. What a piece of junk car! It
Looks pretty common that these transmissions go out around 70,000 miles. Gmc needs to evaluate the vehicles they are putting out. Satisfaction guarantee my big toe!
I'm finally done with my fully loaded 2009 Acadia. My transmission just went out 2 weeks ago at 76K miles, just 4K miles over and 3 days prior to the end of my (miles or date, which ever comes first) extended warranty. Are you kidding me?? It cost $4200 to fix it. My husband asked the dealership why the transmission would go out so early. They asked if I drove in traffic, took it to the mountains (I live in Denver), went on road trips, etc... So in other words, they asked if i DROVE the car! I have had nothing but issues with this car since I bought it brand new. A list of SOME of my issues: Daytime headlights constantly burning out for 4 years before a recall was issued. Water pump died before recall was issued. Issues with seatbelts before recall was issued. Issues with shifting before flash update was issued. Heated seats stopped working 3 times. Cooled seats stopped working. Third row A/C stopped working last summer. Heat stopped working during a negative 0 cold snap a few months ago. DVD player stopped working. Power outlet stopped working. Power liftgate stopped working. And EVERYTHING was fixed at the same dealership I purchased it from. GMC has all the records. With all the stuff going on in the news, and seeing other forums stating that the Acadia engine randomly turned off on the highway, my husband and I don't feel safe with me and our kids in the car. We're looking for a new one this weekend. And it won't be a GM.
My wife and I own a 2009 GMC Acadia SLT. The Vin # is 1GKEV33D39J134133. It was delivered July 10, 2009. My wife loves the vehicle as do I. I have been a GM customer since receiving my driver license many years ago. This vehicle has had a troublesome history since our purchase. We have had numerous recalls which were taken care of by GMC to include the water pump and heater for the wiper fluid. The dealer also had to fix a clip that caused the dash to rattle on the drivers side. I recently had to replace a throttle body gone bad which caused quite a bit of commotion for my wife when it decided to fail, such as racing engine rpm.
On Monday March 24, 2014 my wife was returning from work. The Acadia started acting up with very low power versus throttle input. Then the engine started racing and surging when taking off from a stoplight. She called me to express concern for her safety and I recommended she drive it straight to the dealership on the way home. She explained everything to the Tech writer and he said he's get back with us. I picked her up and it wasn't long before the tech called to say the transmission was terminal. He explained that the "reverse wave plate broken, vehicle will not go into reverse".
The vehicle only had 81,453 miles when this occurred. We picked it up Wednesday after paying a ransom of $3,906.54. This is absolutely unbelievable to us considering the price we paid for the vehicle and the purported high quality built in by GMC. So besides the 5Year/100K warranty, why should we be concerned going forward. We are not destitute but the $4K hit at tax time and with all the other things going on in the world, this sort of issue is unfathomable.
I filed with NHTSA also. Everybody needs to do that.
We bought a 2009 Acadia new in May of 2009. The transmission leakage is just one of MANY significant issues we've had with this vehicle.
This vehicle has had the following failures:
-Rear DVD entertainment system whines at high pitch like the system is poorly grounded or has wires crossed: replaced under warranty, 8500 miles
-Steering system "lubricated" at 8500 miles under warranty due to high pitch whine and popping while turning at low speed
-ECU reflashed due to poor gas mileage performance: under warranty at 9900 miles
-Shift cable connector recall: shift cable and connector pin replaced under recall
-Failed (explosive failure) water pump: replaced under warranty, later returned for them to double check new pump and seal per recall published after failure
-Failed Break Master Cylinder and Sump: at less than 42,000 miles; bumper-to-bumper warranty expired so I had to pay full price for repairs
-Leaking Transmission casing seal: 49,000 miles replaced under power train warranty
-Failed Shock absorber: replaced with "GM assistance" minus $200 deductible - not sure why I had to pay a dime for this since it was done while the transmission was dropped.
-Recall on passenger side-impact airbag system. Replaced sensor: 49,000 miles under recall service.
We have had a popping noise and a whirring sound (sort of like a steering system low on fluid) in our suspension/steering since the day we bought it. We had the dealership we bought it from check the system before we left the day we purchased it and they said there was nothing "wrong" with the vehicle. It was checked again at approximately 8300 miles. Now, at 49,000 miles, we are having to pay a "deductible" to have the right front shock replaced - it failed due to the steering issue causing the popping, but because it is out of bumper-to-bumper warranty they are only providing "assistance" on the repair even though they removed the transmission and replaced a failing seal gasket under warranty during the same visit to the dealership. AND, I just found out there is a pending class action lawsuit in California for this steering issue - the court denied GM's request to throw out the case without trial!
I will NEVER buy another GM vehicle after this experience!
We purchased a 2007 Acadia in April of 2010. The first week I had it the drive shaft came off the front of the vehicle. Thankfully I was driving up to a stop light so was going less than 10 mph. That was covered under warranty. We had to have the water pump replaced last year right before GM sent the customer satisfaction letter regarding the pumps failing. We did get reimbursed for it. Two weeks ago the transmission went. The Wave plate disintegrated and totally destroyed gears 3, 4, 5, and 6. $3,800 later I have my car back. Went to turn A/C on Sunday and no cold air and hissing sound. I'm so disgusted with this vehicle! My husband used to LOVE GMC but we will never purchase another. We filed with NHTSA.
Purchased my 2009 Acadia in October 2011 as I am a foster mom and we needed to upsize due to having more kids placed with us. Right off the lot I had issues. First a Coil, that took over 6 months to diagnose cause the service tech informed me I just didn't understand what it was like to drive a truck. I said WTF ever and left. Six months later check engine light comes on, Coil is the issue and they replaced it on their dime cause I said it was BS that I should have to when I complained about the problem right after I purchased the car. Within the 2 1/2 years I have owned I have now replaced 4 Coil/Spark combos. A week and half ago my Oil Pressure Low light comes on, I take it in and am told its a sensor, I get that repaired with new tires (I get tires are part of maintenance but this trip is now 1,000 dollars). Coils ranged from 350 to 800 and the oil sensor 250. At that time I was also told I had a bad tire rod but could wait till after my upcoming trip. A week and half later on vacation we are stopped at a stop light and all of a sudden we can't go. Car revs up, but won't move. Have it towed to a local dealership where I am told it is 4200 dollars to replace the transmission. I mention the rotors need turned or replaced as normal issues and they said that was up to 300, then I mention the Rod, figuring why not get it fixed while here. That was last Friday and I was told I would not get the car back for a week. So I came home with a rental that I am also paying 325 bucks for the week for and they just called me this afternoon to say that it was not the tire rod, it is a steer gear boot...to the tune of almost another 1,000 dollars. I am soooooo upside down in this car that I can't afford to junk it and get a new one. The only blessing is that once the transmission is replaced I do have a 3 year 100,000 mile warranty on that part. But I don't love this car I despise it and will NEVER buy another GMC again in my life. Which means I will also try to steer clear of any and all other models made by the same company.
Well I have had enough. We own a 2007 GMC Acadia. We have had issue after issue and now it is starting to kill us with the costs. New exhaust system, new tires for the third time, new wiper motor and now new transmission. And yes, all after EXTENDED warranty expired. We only have 70,000km on the vehicle. And this is only the list after warranty expired. New steering column, wiper washer problems, heated seats issues, tire monitoring system issues (which still are not resolved). When does it end? This transmission issue is the last straw. $4500 that we just don't have. Our dealer won't do much and neither will GM customer care. This is an issue with so many 2007s. Why isn't there a recall? Why won't they at least pay for the part and we will pay for installation. But no. And we were just discussing buying the Denali in a couple of years. You can bet that won't happen after the way GM has just treated us. I will never buy another GM vehicle again.
I own a GMC Acadia 2008. This is the list of repairs I've been told my Acadia needs since I bought it in 2009:
Water pump failed in 2011
Transmission failed and had to be rebuilt (broken wave plate) in 2012 (covered by warranty)
Roof leak (water started POURING inside the car every time it rained, I don't mean a few drops, I'm talking streams of water) in 2013 (Covert Buick GMC Austin quoted me $380, but in the end they charged me $495 for the repair)
Master cylinder leaking break fluid (a $700 repair)
Engine oil leak / oil leak on front cover (timing gear cover) (a $2000 repair)
Transmission failed again and needs to be rebuilt (May 2014, a $5000 repair). Other reputable auto repair shops give you a 3-year warranty on rebuilt transmissions, GMC only gives you a 12-month warranty, probably because they know that their rebuilt transmission won't last much longer than that)
Based on my research on the Internet, the next thing that is going to fail in my Acadia is the A/C and heating system.
I called Covert Buick GMC again yesterday (they had previously offered to tow my Acadia and take a look at it, but my husband and I have had such terrible experiences with them in the past that we decided to have it checked at a different place with excellent customer reviews). Well, when I called the GMC dealership to let them know that my transmission had to be rebuilt AGAIN, and I asked how was it possible that a rebuilt transmission lasted less than 2 years, a guy named Tom told me: "I have no idea, I don't know how you are driving your vehicle (WOW), there is nothing I can do to help you since your warranty has expired."
GMC doesn't care at all for its customers, that's why 13 people have died so far due to the faulty ignition switch problem that's been all over the news recently. In 2013 I asked a Service Advisor at Covert Buick GMC Austin how was it possible for a car that was just a few years old to have so many problems, this is what she replied, I quote: "It is completely normal for a newly introduced car to have these kind of problems during the first years of production".
My husband and I are buying a new car very soon, and you can bet it won't be a GMC car. I just can't believe that GMC can get away with this!
I sold my GMC Acadia 2008 a couple of days ago, and I can tell you it was one of the happiest days of my life. I finally got rid of that piece of junk! I bought a Hyundai Santa Fe instead, beautiful and with a 10-year warranty on the power train. I've been telling everyone I know to stay away from GMC cars: coworkers, family, friends, other moms in my daughter's Girl Scouts troop, people at church, etc. I'll keep telling my story about all the problems I had with my GMC Acadia to anyone who listens for a very, very long time.
I have a 2008 Acadia currently at the dealer with a transmission issue. The dealer told me it more than likely needs a trans replacement and then after contacting customer service, they tell me that is very likely that it can just be repaired and rare that they need to be replaced. This was their way of 'discounting' or helping to cover the expense of the repair... by changing the diagnosis- yet, the car has not even had 'tear down' to discover what the real problem is. I see that GM responds actively here so I have emailed socialmedia@gm.com already and posting here to hopefully get quick action since the deceitfulness of the dealer and my distrust and dissatisfaction has me in a state of not knowing what to do. As a customer who bought the vehicle brand new, addressing the poor transmission from the first week of ownership that was never addressed by the dealer while under warranty, I do believe that they should compensate by covering a good percentage of the CORRECT repair!
Hello wannagreatcar,
I am sorry to hear of your concerns with your transmission. I'm glad to know you've been in touch with us via email. Please let me know if any additional assistance is needed.
Andraya
GM Customer Care
We have a 2008 Acadia with 27,000 miles. It's the wife's car so we do not drive it long distances. Last night while on the freeway I hit the gas to pass another car. There was a brief pause then if felt like I was rear ended. It was so sudden that I still feel the effects today. Then this morning it did the same when I accelerated after a stop. Any ideas what it might be? We have already delt with the leaky water pump and headlamp covers that melted.
Cộng đồng internet việt nam chuyên lắp đặt camera quan sát và lắp đặt camera hồ chí minh lớn nhất.
Hi davidpotter,
Have you been in communication with a certified GMC dealership about this matter? Can you please private message us your VIN and contact information so we can look closer into this for you? Sorry for any trouble this has caused, however we're here to assist in whatever way possible.
Amber N.
GM Customer Care
Have a 2008 GMC Acadia. Had first transmission replaced at about 120,000 miles. Now the car has 178,000 and it needs another transmission. Quoted $3,500 for one year warranty and $4,500 for longer term warranty. Unfortunately trying to support GM but after I get it fixed I will be trading it in and buying a new car from another manufacturer.
Hello I have the 2007 Outlook that has experienced the notorious transmission failure. My car was taken in soon after I purchased it with 40,000 miles and told them the car would roll back while on a hill in gear. They said it was inherent with this transmission and sent me on my way. As dangerous as this was to send a customer away with a car that rolls backwards. Today the transmission failed without notice. I backed out off a parking spot in the Lowes parking lot and the car shuttered violently. I made it to the corner about a half made away before the car simply would not move. I had it towed to Lunghamer at 5825 Highland Road in Waterford Michigan.
I pulled the engine code myself and had P2723, P0700
I am finding everywhere on the web through hundreds of forums that this transmission is a real issue due to the defective china made Wave Plate.
I'm asking what can GM am or will GM do to help repair this transmission? I have filed a complaint with NHTSA today. I feel the only way to push GM to begin a transmission recall is if EVERYONE files a complaint. Please to file the complaint.
Sedona here we come
My grandfather worked for GM and my family has always been very loyal. I have owned an Olds, a Pontiac Grand Am and then Grand Prix (which had to have its engine replaced also because of a defect GM knew about and failed to recall) and now own a GMC that I cannot drive unless we spend considerable hard-earned money to fix. Mark my word, I will NEVER buy another GM vehicle. Went to the local Ford dealership today!
Sad to see a lot of other folks with the same issue. Shame, too, the Acadia has been over-all a good vehicle (and anyone who owns one knows the cargo space is awesome).
If I have to pay again for the transmission, I'm going to contact my state's attorney general. GM's profits are in the billions. When making that much, they should absolutely admit there is a problem and stand behind their product. This vehicle is not safe.
Next week is our spring break and there's no way I'm taking this vehicle anywhere out of my city limits.
Bill
Glad to see you got the letter! Feel free to send us an e-mail at socialmedia@gm.com if you have questions or need any additional assistance.
Patsy G
GM Customer Care
It really scares me because the first time it happened. I took it back to the dealer and they said that that is normal because "the car is heavy"
which i dont buy. I don't kkow what to do. Please if someone here had the same problem tell me what you did. Thank you.
To munches: does it go backwards in park or what? If you are in drive and you're on a hill like at a stop sign, it will roll back due to the weight. Need more info to give you my formerly professional opinion.
The toughest part of transmission repair like this is the tech didn't have to do something wrong to have this kind of a problem occur. Some things just happen and what is important is what needs to be done to make it right, not who or what is to blame. The fact that the tech isn't getting paid to now work even harder only serves to eventually chase him/her from the trade and into any other job (career). Some try to argue that events like this teach the techs to be more careful and precise ignoring the bigger lesson that is actually being taught. Once the real lessons are learned by these events, the tech leaves the trade taking that education with him/her resulting in the whole scenario having to be repeated at further expense for all of the parties then involved.
The one last part of this that doesn't add up is losing only fifth gear. Losing 3, 5 and R makes sense, and losing 4th, 5th and 6th makes sense. Only losing 5th does not, is there information that was omitted here? Is the shift being commanded? Is a code setting and the shift being blocked? Will the transmission shift if commanded by the scan tool? What does the data from the TFP switches show?