Jeep Grand Cherokee starting problems - told it's the Fuel Pump Relay Circuit - wiring repair kit.

katjeep11katjeep11 Member Posts: 7
edited August 2014 in Jeep

I have a 2011 Jeep Grand Cherokee with less than 35,000 miles on it. Last week my car decided not to start. The first (trusted) mechanic was 90% sure it was the TIPM but wanted me to take it to the dealership since it was such a new car and they weren't 100% sure. The dealership told me today that it's not the TIPM but a problem with the Fuel Pump Relay Circuit which I think they said communicates with the TIPM. There is a wiring repair kit that has come out to fix this and parts and labor will cost around $340.00.

Has anyone else had this issue and gone with the the wiring repair kit option? I know that if a recall comes out that it will be covered. Just wanted to see if anyone else is experiencing the same problem and given this solution.


  • sbb3sbb3 Member Posts: 1

    our 11 does that in the morning or after sitting all day, i need sometimes to try and start it 4 or 5 times before it goes. it does crank normally

  • mattlapmattlap Member Posts: 1

    Had the same issue on my 2011 JGC Laredo about a month ago (and out of warranty)...told it was the Fuel Pump Relay Circuit. Dealer advised there was a workaround rather than replacing the whole motherboard (Roughly $1000 cost) by using a add on circuit...ended up being a $400 repair bill.

    Car would start to turnover and then stop and then also "cough" a few times...not a consistent problem at first, but rapidly became an issue.

  • awcarsawcars Member Posts: 2
    There are many complaints on Jeep forums about this. It is likely related to the TIPM which controls many items - specifically the fuel pump. I'll paste my forum response below which describes my experience. As I mention, there is a recall pending.
    I have a used 2011 JGC. I first noticed the hard start problem on Wed, 2 weeks ago (9/24/14). It progressed for 2 days before not starting at all. I was able to get the Jeep scheduled for repair the following Thursday.

    Prior to taking the Jeep in, I found the recall information on the NHTSA website and called Chrysler per the instructions. Beyond being a bit short and rude, the lady who answered said she knew nothing of the recall - could only find the info on the brake booster and visor issue. She did confirm that I would be reimbursed IF there was a recall and (clarified repeatedly) IF it was EXACTLY the same problem with EXACTLY the same parts, repair procedure, etc. (This is understandable, but she was obviously trying to avoid any legal issues with insinuating I may be covered.)

    I took the Jeep in and they fixed the problem by replacing the TIPM. My cost was approx. $1,200. They said they made copies of all the warranty documents I gave them and kept them on file for if/when it comes.

    The recall is supposed to begin on 10/24. Hopefully many people will get fixed or reimbursed. Fingers crossed.

    I did forget to mention also... One thing I noticed that helped me feel confident it was the TIPM... If I turned the car on, waited to hear the fuel pump, and then started the car, it would start and run for just a second. If I turned the car on and then started it immediately, it would never catch. I would assume that if there is any logic to it, it's turning off the fuel pump after the car is in the "starting" or "run" position. Once I realized that, I knew it was the fuel pump which I knew was a direct issue with the TIPM.
  • Mr_ShiftrightMr_Shiftright Sonoma, CaliforniaMember Posts: 64,482
  • jgmvwxjgmvwx Member Posts: 1
    I am posting this for my daughter, Kerrie. This is her sad and expensive Jeep tale.
    I bought a 2011 Jeep Cherokee in June 2014 with 36,700 miles on it from a Jeep dealer in Massachusetts. Less than 3 months into my ownership of this vehicle, it began causing me significant mechanical problems. This is my FIFTH Jeep and the first one that is literally ruining my life. My monthly loan payment is $434.37 for this vehicle. My extended Mopar warranty, which I bought from the Jeep dealer, is valid through June 2017. So far, it covers none of these costly issues, nor does the Jeep recall! I have paid $1951.18 in the last 10 weeks for this Jeep! The vehicle currently has about 45,000 miles on it.
    1. Trouble starting on occasion during this past summer. Finally took it to my local Jeep dealer on September 5th because starting trouble becomes more frequent. Issue on my receipt is ‘fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now.’ My cost is $375.68.
    2. THREE weeks later, car starts smoking, terrifying me and my 7-year-old son. I have AAA tow it to my local Jeep dealer again on October 16th. They tell me that it is a problem with ‘the module in the fan.’ The whole fan has to be replaced. I do not get the Jeep back until Monday night, October 20th. It isn't covered under warranty and I can't get a rental car unless I pay for it. Dealer says he’s giving me a break and charges me $400, which is an enormous amount of money for a single Mom who is without her vehicle for 4 days.
    3. TWO days later, October 22, my check engine light comes on. I took it back to my local Jeep dealer on Thursday October ‎23rd. Now, the issue is ‘evap leak, star case open for fuel filler tube.’ Part is not in stock. I get it back three days later. Dealer does NOT charge me! YEAH!
    4. Two weeks, November 16, my Jeep will not start. It will not turn over or make any noise. Triple A comes to the house, got it started once and then Jeep shut off and would NOT start again. AAA guy said it is NOT the battery. He suggests it could be a starter or electrical issue. AAA tows the vehicle to the local dealer again. I got it back yesterday after paying $1075.50! The dealer told me they gave me a new starter for FREE! This is what the service tech writes: ‘starter does not engage. check for codes. no codes. used witech and check data on pcm and found that pcm sees the key go to the start position which energizes pin 86 of the starter relay. check for power at pin 30 of the starter relay and it has no power. check wiring diagram for tipm and pin 30 gets it power internally from tipm. needs tipm to start.’
    The dealer I bought the Jeep from, which is not close to my home, the local Jeep dealer and Chrysler Jeep tell me NONE of these issues is covered by the TIPM recall! I am a single Mom. My route sales job is on the line with all the time off work due to this vehicle. My son’s Christmas list won’t get filled this year! I owe too much to get rid of this defective and potentially deadly vehicle!
    I welcome any suggestions, assistance, recommendations from the forum.

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