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Comments
I would like to open a case with GM as well. My 2010 Chevrolet Equinox VIN (2CNALDEW7A6215671) has been consuming oil at about a rate of a quart about every 600-700 miles. By the time I got to my first oil change after purchasing it (just happened to check), there was no oil registering on the dipstick. Even with a synthetic, the car exhibits the same behavior. I recently had to have the timing chain replaced because it broken and caused the vehicle to run hot. Further, it was giving it this clunking sound that everyone keeps referencing, making it sound like an old Model T. Once they replaced the timing chain, it sounds like a completely different vehicle. I was told that I could pay for an "oil consumption test" but I have been around and working on cars my entire life, and if there is not a leak or evaporation occurring, most of the engine oil you put in there will be still be there 3000K miles down the road. I have seen a number of forum members talking about GM having to replace the engine because of this defect - if that is the case, I want to get that process started before I am outside of my warranty. This is a pretty pathetic state of affairs when an American company that WE the American citizens bailed out, is willing to allow a defective product to remain on the market and not make it right. Please let me know how to proceed with opening a case.
All the best,
Paul Brager
P0011, P0016 and P0017
I found: #PIP4716C which said "This may be an issue with the cam phasers not parking properly. Once the noise is verified as the phasers, they must be replaced. If the cam phasers are replaced, remove the CMP actuator solenoids to inspect for debris. If debris is found, clean and inspect for torn or loose screens and replace solenoid if necessary." after checking a belts allignment.
More so, I also found #PIP4469G which seems to point to the "if you're experiencing issues" recall on the timing chain. It talks about " Intermittent DTC P0011 P0014 P0016 P0017 Or Hesitation / Stall " I'm definitely having hesitation at lower speeds. Maybe this "The technician should inspect each CMP solenoid valve and cam phaser actuator for debris. If debris is found on the solenoid valve screens inspect for torn screens then clean or replace as necessary.
When debris is found on the solenoid valve screens, thoroughly inspect the cam phaser actuators for debris and clean/replace as necessary. If the DTC continues to reset after thorough inspection and cleaning of the cam phaser actuators, replace the affected camshaft actuator(s) depending upon the DTC(s) that set.
Note: When debris is found change the oil and filter before returning to service, in some instances it may be necessary to change the oil/filter multiple times. The filter can be inspected afterwards to ensure no additional debris is present."
What are the chances it's the timing chain and I can get it fixed under the extended warranty/recall? I pulled my oil filter and it was clean, no debris or anything.
The annoying thing is the dealer here says you have to get a $150 diagnostics which will not be "forgiven" even if you get work there. lame..
I still feel like I should have gotten some kind of extended warranty or gotten rid of this thing. However, I still like it and it's in great physical shape inside and out. The engine? well, that's a different story.
Thanks, Nick
We understand your frustrations with this, and we would be happy to look into this further for you. Please send us an e-mail at socialmedia@gm.com along with your VIN, current mileage, contact information and preferred dealership. Looking forward to hearing from you soon!
Patsy G
GM Customer Care